(Luận văn tmu) internship report homesmart international joint stock company

ACKNOWLEDGEMENTS During the project at HomeSmart International Joint Stock Company, I have finally completed this project report First of all, I would like to thank our teachers from Toulon Var University and Thuong Mai University, who have provided us with basic knowledge and skills to complete my project and also education Especially, Mr La Tien Dung, the project tutor has enthusiastically guided me in the progress of writing the report I would to express our thanks to the director of Homesmart – Ms Vu Thanh Van for sharing me necessary information, providing me with advice and creating good conditions for me to complete the project Finally, I would like to show my gratitude to my friends and everyone who help me to complete this topic TABLE OF CONTENTS ACKNOWLEDGEMENTS LIST OF TABLE LIST OF FIGURES LIST OF ACRONYMS CHAPTER 1: INTRODUCTION ABOUT THE COMPANY AND PROJECT I Introduction HomeSmart International Joint Stock Company Vision: General introduction: Mission: .5 Core value: HR organizational structure: 6 Main activities: SWOT analysis II Introduction of internship Origin of work placement Planning of work placement .8 CHAPTER 2: IMPLEMENTATION OF WORK PLACEMENT I Research about current of recruitment process of Homesmart Recruitment process: Sources of recruitment: 10 Recruitment cost: .11 II Propose solutions: 11 Limitations of recruitment: 11 Propose solutions to deal with limitations of recruitment: 12 III Implement the solution 14 Design the job flyer: 14 Register for recruitment support package in March of recruitment websites .17 “Friendly colleagues” program: 19 Case study: 20 CHAPTER – ASSESSMENT 22 I Difficulties and solutions 22 II Experience gained: 22 III Conclusion 23 LIST OF TABLE Table 1: SWOT of Homesmart Table 2: Planning of work placement Table 3: A plan of "Friendly colleagues" program LIST OF FIGURES Figure 1: Organization of HomeSmart International Joint Stock Company Figure 2: Recruitment process of Homesmart LIST OF ACRONYMS ACRONYMS CEO HR CV EXPLANATION Chief Executive Officer Human Resources Curriculum Vitae HomeSmart International Joint Stock Homesmart JSC IT Company Information Technology CHAPTER 1: INTRODUCTION ABOUT THE COMPANY AND PROJECT I Introduction HomeSmart International Joint Stock Company Vision:  Became the leading real estate investment and distribution company in the North  Become the first choice of the investor, the customer wishes to own "dream house" General introduction:  Company name: HomeSmart International Joint Stock Company  Established: 03/04/2015  Phone number: 098 883 69 98  Website: http://homesmart.com.vn  Email: homesmart.hr@gmail.com  Number of employees: 20 - 50  Logo:  CEO: Ms VU Thanh Van  Address: 19th Floor, Artex Building, 172 Ngoc Khanh Street, Ba Dinh District, Hanoi  Field of operations: Real estate consultancy, real estate management, real estate brokerage Mission:  For customers: respect, listening, providing quality value products at competitive prices  For partners: To promote the spirit of cooperation and development; Commitment to become "Partner No 1" of partners; Always increase the investment value attractive and sustainable  For staff: Building a professional, dynamic, creative and human working environment; Facilitate high income and equal opportunity for all employees Core value: Homesmart's leaders and employees are united and determined to build a business culture of the Company under the motto: "Creativity, Initiative, Efficiency and Humanities" Creativity to always make the smartest solution for customers Take the initiative to look beyond to minimize risk Efficient to always bring the right choice to the needs of customers quickly Humanity is always placing customers as the focus, listening and understanding the mind of the customer before and after the completion of the sale HR organizational structure: Figure 1: Organizational structure of HomeSmart International Joint Stock Company (Source: Homesmart JSC) Main activities:  Marketing real estate: Consulting, promotion, management of real estate; trading floor, brokerage, valuation, auction real estate  Real estate investment consultancy: project planning, project management; real estate consulting services  Search and distribution of real estate: Along with many other big and small projects nationwide, Homesmart has been successfully distributed and always received trust from customers and investors SWOT analysis  Strengths The senior management team has  more than 10 years of experience Weaknesses Young human resources should easily change jobs in real estate  Employees are well trained in real  estate knowledge Opportunities The Government has continuous  Threats There are many competitors policy to support the real estate  The appearance of modern industry  market: 4.0 will gradually take over most of The number of foreigners seeking the work of the working population to buy real estate in Vietnam is  increasing II Lack of experience in recruiting experienced staff Introduction of internship Origin of work placement  Objective reasons:  New project: Starting in May 2018, the company is preparing to distribute the Kosmo West Lake, Sunshine Center Vinhomes West Point projects Therefore, the company needs to recruit more staff to support upcoming projects  Real estate market: In 2017, according to the report of Business Registration Department, Ministry of Planning and Investment, there are 5,065 new real estate company On average, 14 real estate company were established Therefore, in 2018, the real estate market will be fiercer competition  Opponents: The company faces strong competition from competitors such as CENLAND, New Age, VHS, To maintain the target as well as prestige, Homesmart needs to innovate and develop ceaselessly in the quality of its personnel  Subjective reasons:  The Labor Force: The shortage of personnel are the biggest threats to the company due to intense competition among real estate companies The positions of employees that the company is recruiting are: Project Support Staff, Sales Staff, Marketing Staff  The instability of the staff is one of the difficulties that the company is facing Therefore, it was my intention to help the Company improve the current recruitment process through the following topic: “Improving recruitment at homesmart international joint stock company” Planning of work placement Period Date of start and complete 22/02 – 28/02 01/03 – 11/03 06/03 – 10/03 05/03 – 30/04 Missions Collect and analyze information and data Research the situation of company Design the job flyer  Post recruitment information  Filter candidates' profiles  Call directly to the candidate 20/04 01/05 – 15/05 Organizing “friendly colleagues’’ program Complete the project and report CHAPTER 2: IMPLEMENTATION OF WORK PLACEMENT I Research about current of recruitment process of Homesmart 10 Propose solutions to deal with limitations of recruitment: 2.1 Design the job flyer: Homesmart should change the original job flyer template by designing a new job flyer template The original job flyer has too many words, unattractive and not effective in recruiting So, I suggested to the Human Resources Department that I would design new job flyer and apply them to the posting on facebook and company website 2.2 Register for recruitment support package in March of recruitment websites: During my direct participation in recruitment activities, I realized that the company's job postings were in the 20-30 pages, and only three times a day on the first page Therefore, candidates can not receive company recruitment notice earlier than the other notice on the first page In other words, this is the mechanism employed by 15 the recruitment sites for free accounts To address this situation, I made a proposal for buying and using support packages from recruitment websites 2.3 Job Fair: The Job Fair is an opportunity for the company to directly meet a large number of senior year college students The Job Fair is a regular event organized by agencies and universities Job Fair is usually held in the form of a fair, where employers will have the space to display materials as well as promote their brand University students will come to employers to find out about the company's working environment  As far as my research, on April 15 - 2018, Career Expo will be held at the National Economics University with the participation of 8000 students in the third and fourth years of the economic sectors , marketing, human resources, information technology, etc  On April 21, the Job Fair will be held at the Hanoi Industrial University with the participation of 10,000 students This is a good opportunity for the company to recruit and promote the brand at the same time 2.4 “Friendly colleagues” program: First, this is a program that will show the culture of the company Based on this program, company employees will know the company is hiring positions to introduce friends, friends, to work On the other hand, new recruits are also involved in this program, this is a form of corporate image advertising Second, this is an introductory reward program Whenever a staff introduces a good candidate, they will be rewarded with some bonus 16  If the candidate receives a job offer, the reward will be increased  If the candidate passes the test and starts working for the company, the reward will be higher This will add motivation for staff should only introduce the best candidates to attend interviews at Homesmart III Implement the solution After clearly planning the proposals, HR Department has reviewed and agreed to implement my proposals below 2.1 Design the job flyer 2.2 Register for recruitment support package in March of recruitment websites 2.4 "Friendly colleagues"program For the proposal: Job Fair, the company refused to implement the following reasons:  Due to the time it took to get info about Job Fair too late and too close to the date of the event, the company did not prepare the documents  After contacting Job Fair, I received information about the funding cost of million This cost double than other businesses first registered  It takes time and costs to train students  In addition, the location was not well chosen, so the company decided not to participate in both Job Fair Below are the activities undertaken to improve the recruitment of companies These activities are based on the company's recruitment process along with the solutions provided in the "Proposed Solution" section As follows: 17 Design the job flyer: To design the new flyer job, I and the design department of the company jointly implemented this proposal The job I received from the Human Resources Department was to support the recruitment of Project Support Staff, Sales Staff, Marketing Staff So, I included three positions in the same job flyer  The first step: Prepare the content The first thing in any design project that I need to is to collect the content and information that should be included in the design Basic rule: short, concise and easily understandable, not many words Basic information for job flyer:  Job vacancies  Time  Contact information: email and phone number  Company address  Second step: Design I use Canva software to design job flyer Canva is a great free online design service, with a wide variety of designs such as posters, Facebook cover designs, social network posters, and much more 18 And here is the job flyer I designed myself and got the approval of the HR department to recruit: 19 This new design is used for posting jobs and inserting recruitment information into the Friendly colleagues” program  Results achieved:  After posting in the facebook group, 10 candidates are interested in recruiting for one week In which people were to participate in interviews  3candidates were taking part in a two-month probation at the company 20