Bài giảng enterprise resource planning chương 9

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Enterprise Resource Planning, 1st

Edition by Mary Sumner

Chapter 9:

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© Prentice Hall, 2005: Enterprise Resource Planning, 1st Edition by Mary Sumner9-2/20

Objectives

•Examine the supply chain participants•Acknowledge the interrelationships

among business processes that support the supply chain

•Understand the role of ERP in supporting eBusiness

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Supply Chain Management (SCM)

•Integrated planning of the activities in a supply chain

•Planning and control of flow of goods, services, money, and information

•Allows customers and suppliers to partner together

– Maximize responsiveness and flexibility– Reducing costs and paperwork

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© Prentice Hall, 2005: Enterprise Resource Planning, 1st Edition by Mary Sumner9-4/20

Supply Chain Relationships

• Can be maintained by manufacturer

– Continuous replenishment– Can link into POS systems

• Cross-docking

• Creates linkages between supplier and

retailer

– Lower costs

– Better customer service– Increased profitability

• Information sharing along supply chain

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Supply Chain Management (SCM), continued

• Benefits

– Cost reduction

– Inventory reduction

– Cycle time improvement– Improved customer service

• Integration requires commitment to strategy,

process, organization, and technology

– What linkages should be established– Communications

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Partnership Evolution

• VMI

– Responsibility of inventory management on supplier

– Supplier monitors level and replenishes inventories

– No risk of stockouts– Quicker response time

– Retailer reduces inventory and administration costs

– Supplier gets more business– No expedited orders

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© Prentice Hall, 2005: Enterprise Resource Planning, 1st Edition by Mary Sumner9-8/20

SCM Evolution

• Electronic linkages facilitate JIT systems

• Reduced costs, improved response time,

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eBusiness Value Chain

•Evolution of virtual value chain

– Provides information-based channels– Changed from transaction-based to

contract-based relationships

– Moved from vertically integrated to selective sourcing

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© Prentice Hall, 2005: Enterprise Resource Planning, 1st Edition by Mary Sumner9-10/20

eProcurement

• eProcurement

– RFBs on web

– Bidding more competitive

• Free-market bidding levels playing field

– Increased choices

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B2B Hubs

•B2B hubs

– Spot sourcing of operating inputs– Systematic sourcing of inputs

– Bring suppliers of similar or

complementary products together at one web site

ã One-stop shopping

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â Prentice Hall, 2005: Enterprise Resource Planning, 1st Edition by Mary Sumner9-12/20

eSupply Chain

• Facilitates real-time updates across chain

–From consumers to suppliers–Greater ability to fill orders

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Business Intelligence with ERP Data

• Data warehouse

– Repository for making management decisions– Data integrity accomplished by cleaning

– Consistent formatting applied

• Data mart

– Data storage for specific set of users

• Special data analysis

• Data mining

– Analysis of data for trends, sales forecasting, inventory management

• Identifies problem, develops research, collects and

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Future of ERP

• Increased integration through SCM

• ASPs will provide cost efficiency and access

to latest technology

• Netsourcing

– Renting ERP services, applications, and infrastructure over web

– Additional risks in migration, contracts

– Internal IT capabilities must be maintained

• Application software integration of legacy

systems with ERP

– Plug and play

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© Prentice Hall, 2005: Enterprise Resource Planning, 1st Edition by Mary Sumner9-16/20

Case: Data Solutions

•Specializes in network implementation and management

– Provides network services to companies with no internal networking analyst or IT manager

– Uses legacy accounting software for financial accounting and financial

management

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Case: TechKnowledge

•Disitributor of presentation technologies

•Wants to netsource back-office functions

– Has no internal IT capability

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© Prentice Hall, 2005: Enterprise Resource Planning, 1st Edition by Mary Sumner9-18/20

Featured Article: Leveraging the ERP Backbone?

• Dow Corning implemented SAP’s Business

Information Warehouse

– Integrate global business processes

• Gain efficiency and reduce costs

• Wanted to fully automate

– Improve business intelligence

• Consolidate internal and external information

– Replaced legacy systems on mainframes– Beta-tested system

• Important to evaluate software with all details decided

– Hopes to facilitate rapid scale-up of data warehouse capabilities

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Summary

• Supply chain management offers an

integrated planning and control of goods, services, money, and information between suppliers and customers

– Produces lower costs and reduced inventories– Improves customer service

– Increases profitability

• Virtual value chains provide

information-based channels

– Contract-based

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© Prentice Hall, 2005: Enterprise Resource Planning, 1st Edition by Mary Sumner9-20/20

Summary, continued

•eProcurement employs web-based

RFBs

– More competitive and more choices of suppliers

•eSupply chains facilitate real-time updates, responding to customer needs

•Business intelligence is increased by