THÔNG TIN TÀI LIỆU
TABLE OF CONTENT CHAPTER 1: THE TRAVELERS PART : CORE KNOWLEDGE I A BRIEF HISTORY OF TRAVEL Requirements for Travel Reasons for travel Who travels today? IL VACATION AND LEISURE TRAVELERS 10 i 11 Why they travel? III LEGAL DOCUMENTS DO YOU NEED FOR INTERNATIONAL 19 TRAVEL : PART 2: PRACTICE 23 PART 3: LANGUAGE SKILLS : 25 A VOCABULARY 25 B SPEAKING 27 C READING 28 D WRITING 30 CHAPTER 2: HOTEL MOTEL - RESORT INDUSTRY 33 PART : CORE KNOWLEDGE I 33 A BRIEF HISTORY OF HOSPITALITY II MORDEN HOTEL AND MOTELS 33 36 Resort Hotels 39 Convention Hotels 40 i 48 III HOTEL OWNERSHIP Individual Ownership 48 Chain Ownership 49 Lease and Joint Ventures 49 Franchises 49 Management Contract 50 IV HOTEL/ MOTEL/ RESORT AS A PRODUCT 51 V CAREER OPPORTUNITIES 68 PART : PRACTICE 71 PART 3: LANGUAGE SKILLS 74 A Hotel facilities 74 B Dealing with guests 76 C From registration to check out : 79 CHAPTER 3: DESTINATION DEVELOPMENT 83 PART : CORE KNOWLEDGE 83 I DESTINATION DEFINED 83 What Attracts Travelers to Different Locations? IL DESTINATION DEVELOPMENT 84 88 The Planning Stage 89 The Life Cycle of Destinations 92 III THE ECONOMIC IMPACT OF DESTINATION DEVELOPMENT PART 2: PRACTICE 96 110 n
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