Bài giảng tiếng anh logistics giảng viên ths thái hoàng mỹ lộc

BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC CỬU LONG HED KHOA NGOAI NGU BAI GIANG TIENG ANH LOGISTICS Gidng vién: ThS Thái Hoàng Mỹ Lộc Vĩnh Long - 2022 Contents Chapter 1: INFRODUCTION TO LOGISTICS ‹ ccccc1 65126226 222020210000 60000022Xe fl Chapter 2: LOGISTICS SERVICES 52:22 922211422211112711122111122111111111011 111 13 Chapter 3: INVENTORY Chapter 4: MODELS MANAGEMENT AND PROCUREMENT -.- 27 OF TRANSPORIT 555cc n2 111 eerre 42 Chapter PLANNING AND ARRANGING Chapter : SHIPPING A2 WORD ACRONYMS HT GOODS co TRANSPORIT - 2222 56 22-2222 2222112212 tt, 111111111 ieenieireerisaeteslney120015100 9150000319710 AND ABBREVIATTIONSG ca 69 0g 81 0222666 22022401558 0615930406216xe 90 Chapter 1: INTRODUCTION TO LOGISTICS Starter Making a list of all different areas of logistics you can think of by completing the diagram below Five people give their definition of /ogistics Complete the sentences using the words from the box provide storage distribution delivery maintenance Logistics means that you manage the procurement and movement of goods and the support It means the of inventory of the goods the customer needs at the right time, in the right place, and of the right quality My definition of the /ogistics is this: it’s to plan, organize, and manage operations that services and goods Logistics — that’s the purchasing, maintenance material and staff and replacement of Logistics is the planning and of operations such as warehousing, inventory, transport, procurement, supply, and Listen to the recording and check your answer (audio 2) Complete the following table using the words from the exercises Verb Noun | to provide storage | support delivery distribution | to maintain transportation purchasing Now complete the sentences with the correct form of the words from the table Inthe jobI oversee the — ofvehicles and machinery Do they also parcels and packages on Sundays? a Goods are normally bought in the We a 24-hour delivery service This company only We department goods by roads all our goods in the warehouse Match the definition (s-f) with the words (1-6) below: Carrier Qa Freight forwarder n Supplier ia) Haulage contractor/haulier =O Courier oO Consignee oO Company which carries goods by road Person or firm named in a freight contract to whom goods have been shipped on turned over for care Company that specializes in the speedy and secure delivery of small goods and packages Company that transports or conveys goods Company which supplies parts or services to another company; also called vendor f Person or business that arranges documentation or travel facilities for companies dispatching goods to customers Listen to three people describing their jobs in logistics: a warehouse manager, a freight forwarder, and a shipping operations manager Match each job to the correct person (audio 3) Now listen again and complete the sentences e Person 1, My job is to the transport of goods either by sea, air, road, or rail An important part of the job is with customer requests about the most suitable mode of transport good shipping rates with My responsibilities also include shopping lines and transport companies customs clearance on behalf of my clients 4.1 e Person that the cargo is not damaged onboard In my job I have to the ship or while loading or unloading customers on shipping rates and prepare quotations for 6.1 our sales office e Person with departments such as Another part of my job is to transport and production that vehicles, machines, and any other Apart from that, I kind of equipment are maintained to a high level Match the verbs (1-8) with the activities (a-h) to make phrases from the book check O.8 8 take care O deal keep make a number of shipments under one bill of lading booking reservations inf use Or Bie SSRPin consolidate œ recordings Then listen again to check if necessary that health and safety standards are maintained modern computers systems Em mo space on a ship, train, lorry, or plane where to put them in the warehouse an eye on the budget with all the necessary documentation Work with a partner to describe two different jobs The phrases in the box will help you: Questions What you do? What's your life of work? Describing jobs I work for a major shipping company I work in the regional depot Describing responsibilities I’m responsible for In my job I have to My job involves Remember You work for or at a company You work in an area or a department You are responsible for or in charge of something Here are some useful verbs for describing key job responsibilities: to advise to oversee to repair to provide or supply to train to ensure to manage to review to estimate to liaise with to monitor to organize to carry out Replace the underlined verbs with words from the box that have the same meaning: provide train organize ensure informthat check Dw Eww We supply software for the car industry I often advise clients on the most suitable transport method In my job I have to make sure that passengers arrive on schedule My job is to supervise incoming goods [also plan the transport of goods I instruct staff 10 Complete the form with your own job details Use complete sentences and expressions form this unit Job profiles: Company: Job title: Main responsibilities: 3-5 key activities: t work for F When talking about general factsand describing what we normally do, we use the present simple It is often used with words that say how often something happens, ¢.g Usually, often, always, sometimes, every, etc We use the verb to make questions and negative statements: I work for an international logistics company He usually spends a lot of time with his customers Do you ship goods to Asia? He doesn’t work in the European office 11 Put the words in the right order Use the correct form of the verb an excellent / provide / delivery service / my company you/how much / handle / cargo / per year ? to other countries / not ship / we / chemical products responsible for / be / the warehouse manager / also / vehicles and nn machinery to foreign companies / car parts / this vendor / supply ? usually / arrange / for companies / a freight forwarder / documentation 12 Work with a partner Follow the steps below to practice this dialogue A Ask B what he/she does B Respond Tell A where you work A Ask B to give you some details about the job | | | applications that Metro is currently the innovative RFID Initiative Among testing at the store is the 'smart-shelf', which automatically informs staff when razor to replenish merchandise RFID tags are attached to packages of Gillette from Procter & Gamble blades or plastic bottles of shampoo As customers pick up the tagged products, signals are sent electronically to the merchandise management system, which tracks the number in stock and sends out an alert to staff carrying PDAs (personal digital assistants) to tell them when shelves need restocking _ Metro is also carrying out development work on RFID at its RFID Innovation Centre in nearby Neuss, where it is testing more than 40 applications The focus operations, applications of these of most a but few also is logistics, warehousing consumers For involve instance, and they retail are developing a ‘smart fridge’ which identifies products and informs household members when expiry dates are coming up At Neuss, Metro including key IT is also collaborating with around 20 technology industry companies IBM, Intel and SAP partners, to develop technology further i What these numbers and dates refer to in the article? a March 2004 e €0.01 b 25 f 2003 c 40 (x2) g 20 d 2,300 ii Read paragraphs F and G again and answer these questions a What happens at these Metro locations? o The extra supermarket in Rheinberg o Neuss b Metro is testing these two new applications: a ‘small shelf and a ‘smart fridge’ o How will the ‘smart shelf help staff in Metro’s retail stores? 79 the o How will the ‘smart fridge’ help consumers? gs (aiii Match these words and phrases from the article (1-7) with their meanin 8) Smart 3: Pallets Applications An advance warning that something is going to happen Controlled precisely, through the use of computer technology The date on which something can no longer be used or is no longer safe Alert All the people living in one home PDA Flat wooden or metal surfaces for moving or storing heavy goods Household Expiry date Particular uses that something has Short for ‘personal digital assistant’, a very small computer for storing information, often with a touch screen iv Find adjective in the article which fit these meanings a high-tech and modern: (paragraph A) a single: (paragraph C) e a number of: (paragraph D) workable: (paragraph D) P.08 final: (paragraph C) m b traditional: (paragraph A) very big: (paragraph E) new and original: (paragraph F) 80 A-Z WORD LIST to access verb tiệp cận to accompany verb theo account noun khoan phai tra account receivable noun khoan phai thu acknowledge noun xác nhận don hang actual cost system noun thong chi phi thuc té phrase actual cost noun chi phi thực tế - phrase adjustable adjective A | advance material request | noun | có thé điều chỉnh yêu câu nguyên liệu trước phrase to amend verb bồ sung, sửa chữa noun sô lượng appropriate adjective phù hợp approval noun dat yéu cau to assemble verb lap rap theo don hang assembly line noun dây chuyên lắp ráp amount phrase B attachment noun phu kién barcode Noun ma vach barge Noun sa lan batch Noun 16 hang, chuyén hang 81 behalfon (oÐ break bulk Noun với tư cách Noun hàng rời (hàng hóa tách phrase thành lô nhỏ buffer stock = safety stock | Noun tôn kho (dự trữ) an toàn phrase carrier mm hàng vận chuyên collapsible adjective có thê xêp (gập lại) competitive advantage noun loi thé canh tranh phrase comply : to with verb tuân thủ (theo quy tắc đặt ra) consignment noun lô hàng; hàng ký gởi to consolidate verb gom hang contractor noun người đâu thâu contract term noun điều khoản hợp đồng convenient adjective tién loi to convey verb tai conveyor noun bang tai courier service noun dịch vụ chuyền phát nhanh phrase credit level noun mức độ tín dụng phrase cross — docking noun hệ thông phân phôi hàng hóa phrase theo hàng hóa nhận trực tiếp kho trung tâm phân phối khơng đem vào dự trữ mà §2 >> sẵn sàng chuyên thăng đên cửa hàng bán lẻ cross — docking đòi hỏi phối hợp hài hòa hành động giao hàng, cách loại bỏ công đoạn lưu kho chọn sản phẩm, cross — docking giúp giảm kê phí phân phối debit mm ơn ghỉ nợ declaration noun to khai hai quan deduct noun khâu trừ delay noun, verb | tri hoan delivery noun phan phat depend : to on verb phụ thuộc vào destination noun diém dén noun thiét bi discrepancy noun chênh lệch dispatch noun, verb | diéu phéi device distribution noun phân phôi dump noun, verb | ban pha gia duplicate noun, verb | lam hai ban economies of scale noun quy mô kinh tê phrase embassy noun 83 dai str quan verb gởi kèm theo equipped: to be with verb trang bi cai gi evenly adverb công băng, to exceed verb vượt to examine verb khao sat, kiém tra feature noun dac trung fleet noun doan tau, xe forecast noun, verb | dự đoán freight noun hang hóa freight all kind noun hàng hóa loại F phrase freight bill noun hóa đơn tiên cước phrase freight forwarder noun công ty giao nhận phrase To generate e Ground weight Verb Noun Phat Tổng trọng lượng phrase Handling cots Noun Í Chỉ phí khai thác _ phrase a Handling damage Noun Chi phi tồn thất phrase Haulage contractor Noun phrase 84 Nha thau van tai SUERTE to enclose =, Hazardous materials Noun = ém Nguyên vật liệu nguy hi phrase Non — hazardous materials Heavy — duty Noun phrase Noun Nguyên vat liéu khong neuy hiém Thué nang phrase insurance rate noun Ttỷ lệ bảo hiểm Phrase intermediary noun trung gian inventory noun ton kho invoice noun hoa don to label verb dan nhan lashing certificate noun chứng thu lashing: phrase loại giấy phép cấp đơn vị giám định, nhằm bảo đảm hệ thống lashing thực theo nguyên tắc, đủ trọng tải để cố định hàng hóa cho nâng hạ xuống cảng hang tàu cho phép xếp container lên tàu lead time noun phrase thoi gian thuc hién don hang maintenance noun bảo trì , bảo dưỡng, manual noun, su dung bang tay adjective to mark verb danh dau material flow noun dong chay nguyén liéu phrase material index noun sô nguyên liệu Phrase measurement noun don vi luong mode of transport noun phương thức vận chuyền to monitor verb giám sát to negotiate verb thuong luong to note verb ghi cha onward ladverb | (xép hang) huong én _ adjective origin outdated noun xuât xứ adjective lỗi thời [phiêu đónghàng “packing list partial shipment noun giao hàng phan phrase payload noun tai picking noun lay hang piggyback noun móoc lưỡng dụng to pile verb xép chong 86 — to place orders verb gởi đơn hàng đặt point of scale — pos noun điêm bán hàng Phrase to prevent prior to verb ngăn chặn adjective, | quyền ưu tiên adverb processing noun quy trinh procurement noun mua hang purchase verb thu mua quotation noun bảng công bố giá quote verb dinh gia raw material — rm noun nguyên liệu thô phrase receipt noun biên nhận to recommend verb tiên cử to record verb ghi chép to reject verb không châp nhận reliable adjective dang tin cay to remit verb xóa bỏ to remove verb di doi replenishment noun bô sung tôn kho retailer noun nhà bán lẻ retrieval noun thu hoi rigid adjective không linh động, rubbish noun phan bo di 87 To schedule ark ~ Lên lịch trình š To seal Verb Niêm phong To secure Verb Dam bao Ship Noun Tau Shipment Shrink/ stretch-wraping Solution Noun | Noun Noun Chuyén bang tau Co rút, rút ngăn Giải pháp Sophisticated Adjective Phức tạp, tỉnh vi Sort: to down Verb Phân loại từ xuông To span Verb Mở rộng To stock Verb Luu kho Storage Noun Việc lưu trữ To straddle Verb Điều chỉnh mục tiêu To strap Verb Cột băng dây da Sturdy Adjective Vững To suggest Verb Đề xuất To supply Verb Cung cap Noun Thẻ Tender Noun Hồ sơ thâu Terms of payment Noun Diéu khoan chi tra phrase Third — Party Logistics Noun (3PL) phrase Dịch vụ logistics bên thứ Timber Noun Gỗ xây dựng Toxic Noun Chat độc 88 [| To track Verb Theo dõi Trailer Noun Móc xe container To transfer Verb Chuyén Transit times Noun S6 lan van chuyén phrase Valuable Adjective | Giá trị Value — added services Noun Dịch vụ giá trị gia tang Vehicle load Noun Xe tai Vv Phrase Vendor Noun Vessel Volume Warehouse Gross weight _ —— Nguoi ban Noun Tau Noun Thé tich | Nown Noun Kho hàng hoa Trọng lương tông Net weight Noun Khỗi lượng tịnh Tare weight Noun Trọng lượng bì trừ WwW hàng cân xe chở 'Wholesaler Noun Người ban si To withstand Verb Chiu (dung) To wrap Verb Gói (bọc) 89 ACRONYMS AND ABBREVIATIONS [aA | APR Adjustable pallet Kệ điều chỉnh | racking AWB Air waybill Vận đơn nhận gởi bang đường hàng không B |B/E Bill of exchange H6i phiéu B/L Bill of landing Van don BIN Brussels tariff number | S6 thué quan Brussels : Hệ thống phân loại hàng hóa nhiều nước áp dụng dé xây dựng hệ thống thuế quan ) fC |CAD | Cash against documents CM Category management co Certificate of origin Chứng nhận xuât xứ Cash on delivery Thanh tốn sau nhận hàng Continuous Chương trình bô sung liên tục: replenishment Phương pháp bổ sung sản phẩm cần Giao chứng từ trả tiên : | Quan ly viéc phan loai ndi dung (C/O) COD CRP thiết, phù hợp với số lượng hàng hóa bán thời điểm thực tế Documents against A Giao tiền giao chứng từ payment DC Distribution center Trung tâm phân phôi DSD Direct store delivery Giao hàng trực tiêp đên cửa hàng, Chuyển giao liệu điện tử Electronic data EDI interchange Ước tính thời gian tau den Estimated time of ETA , arrival Ước tính thời gian tàu khởi hành Estimated time of ETD departure Full container load GPC G | General purpose Xếp hàng nguyên container ~ | Container bach hóa container GPS Global positioning Hệ thơng định vị tồn câu system | GV H | HTS ' Heavy goods vehicle — | Xe chở hàng nặng i Harmonized tariff Hệ thông thuê quan hài hòa System IATA _| International air Hiệp hội vận tải, hàng không quốc tế transport association IBC International money Ngân phiêu quốc tê order ISO International Standard | Té chức tiểu chuẩn hóa quốc tế Organization JIT J | Just — in — time Dung san —voi dur ng sô lượng — nơi - vào thời điểm cần thiết LC Letter of credit Tin dung thu LCL Less than container Hàng xếp không đủ container load Phương tiện vận chuyên hàng hòa lớn Large goods vehicle LGV Công ty cung câp dịch vụ vận tải NVOCC | Non - vessel operating common carrier đường biển ( không sở hữu tàu) POD Proof of delivery — Bằng chứng giao hàng, QR Quick response Mã đáp ứng nhanh Radio frequency Céng nghé ry identification dạng đôi tượng băng sóng vơ tuyến Resource management | Hé thong quan ly tai nguyén RMS system RORO | LOLO SCM Hàng tự vận chuyên lên phà Roll-on/roll-off ferry Hàng phải sử dụng câu đê đưa lên tàu | Lift-on/lift-off Quản lý dây chuyền cung ứng Supply chain management SMS VAS VMI Short message service Dich vu tin nhan ngan Third-party logistics Dịch vụ bên thứ ba Value-added logistics Gia tri logistics gia tang Value-added services gid tri gia tang dich vu Vendor-managed Hoạch định tối ưu hóa chuỗi cung inventory ứng nhà cung cấp chịu trách nhiệm mức độ tồn kho nhà bán 92 lẻ WMS 'Warehouse Quản lý kho bãi management system 93