Bài kiểm tra tiếng Anh giao tiếp quốc tế (TOEIC) là bài kiểm tra tiêu chuẩn quốc tế về trình độ tiếng Anh của những người không phải là người bản ngữ. Hơn nữa, bài thi này còn kiểm tra kỹ năng tiếng Anh và kiến thức của người làm việc trong môi trường kinh doanh quốc tế. Do đó, nếu bạn muốn vượt qua bài kiểm tra này, bạn nên có kiến thức chung về kinh doanh và cách thức hoạt động của một tổ chức. Tài liệu này sẽ giới thiệu một số phòng ban chung của một công ty và mục đích của chúng.
COMMON DEPARTMENTS IN AN ORGANIZATION The Test of English for International Communication (TOEIC) is an international standardized test of English proficiency of non-native speakers Moreover, this test also examines English skills and knowledge of people working in an international business environment Therefore, if you would like to ace this test, you should have general knowledge of business and how an organization works This paper will introduce some common departments of a company and their purposes Human Resources Department (HR) Main purposes: Recruiting, Arranging other departments’ works, Measuring the workflow and Providing solutions to issues, Predicting and Avoiding risk Human Resources Department plays a vital role in most company because it keeps employees safe, healthy, and satisfied With proper HR management, there will be a fair and belonging workplace which excels each individual ability and performance Sales Department Main purposes: Finding potential customers, Selling the products or Providing the services to customers in order to earn revenue (and profit) for company Revenue Profit All amount of money that a The amount of money that a company can earn when the company earn after products are sold or the subtracting expenses from the services are performed revenue Profit= Revenue - Expense Marketing Department Main purposes: Determining micro and macro environment of a company, Finding the demands of customers, Developing a product (or a product line, product mix) based on STDP (Segmentation, Targeting, Differentiation, and Positioning) and 4P’s (Product, Price, Place, and Promotion) In short, marketing department will execute a strategy for specific product to attract customers Marketing and sales department should cooperate with each other to have the maximum efficiency The main purpose of this combination is to control the flow of money and develop an effective strategy to reach customers demands Want Need Demand Not really essential Essential and Need+ The power things Wants are irreplaceable things of Buying not permanent and It means that your it regularly demands are what changes you need and you are able to buy it Company Product Line Product Sub Line Product Product Line Product Sub Line Product Product Mix Product Product Accounting Department Main purposes: Recording and Reporting a company’s financial transactions, financial performance, and cash flows This department usually works with numbers, calculations, and financial reports Accounting equation: Asset = Liability + Equity Asset = Liability + Capital - Drawings + Revenue – Expenses Accounting cycle: