Tạo động lực làm việc cho người lao động ở công ty cổ phần cơ điện uông bí tkv

TRUdNG DAI KINH t( QUOC DAN • HOC • *** LE TUAN ANH ( n ^hoc^tqd 77 THONG T/NTHlH',7N | PHONG LOAN AN • TV LIEAJj TAO DONG LOO LAM VIEC CHO NGOfrl LAO DONG CONG TY CO PHAN CO DIEN UONG BI-TKV Chuyen nganh: QUAN TRI KINH DOANH CN & XD LUAN VAN THAC SY QUAN TRI• KINH DOANH ôã ã Ngu'o'i hudng dan khoa hoc: PGS.TS NGO KIM THANH HA NOI - 2009 ■ ————— — |f MUC LUC • • DANH MUC CAC CHU* VIET TAT DANH MUC CAC BANG BlEU TOM TAT LU AN VAN LCH MO DAU CHLONG 1: NHU*NG VAN DE LY LU AN • CHUNG VE TAO • DONG • LU*C CHO LAO DONG 1.1 CAC KHAI NIEM CO BAN 1.1.1 Nhu cau 1.1.2 Dong co 1.1.3 Dong lire va tao dong luc lam viec 1.1.4 Sir can thiet phai tao dong lire cho ngircri lao dong 1.2 CAC NHAN TO ANH HUONG TO'I VIEC TAO DONG LUC CHO NGUCHLAO DONG 1.2.1 Cac yeu to thuoc ve ban than ngircri lao dong 1.2.2 Nhom yeu to thuoc doanh nghiep 12 1.2.3 Cac yeu to thuoc ve moi trircmg ben ngoai 19 1.3 CAC HOC THUYET TAO DONG LUC 21 1.3.1 Cac hoc thuyet ve nhu cau 21 1.3.2 Cac hoc thuyet qua trinh dong vien 26 1.4 CAC HINH THLfC TAO DONG Ll/C CHO LAO DONG TRONG CAC DANH NGHIEP 30 1.4.1 Cac hinh th lie tao dong luc bang vat chat 30 1.4.2 Cac hinh thiic tao dong lire phi vat chat 34 1.5 MOT SO KINH NGHIEM VE TAO DQNG LUC CHO LAO DONG TRONG CAC DOANH NGHIEP TRONG VA NGOAI NUOC 37 1.5.1 Kinh nghiem tao dong lire cua cac doanh nghiep nude ngoai 37 1.5.2 Kinh nghiem tao dong luc cua cac doanh nghiep Viet Nam 43 1.5.3 Bai hoc kinh nghiem ve tao dong lire lam viec 45 CHITONG 2: PHAN TICH THUC TRANG TAO DONG LlTC CHO LAO DONG O CONG TY CO PHAN CO DIEN UONG BI-TKV 48 2.1 SO LUOC VE CONG TY 48 2.2 MOT SO DAC DIEM CHU YEU CUA CONG TY CO ANH HUONG DEN TAO DONG LlTC CHO LAO DONG 49 2.2.1 Co cau to churc quan ly cua Cong ty 50 2.2.2 Phong each lanh dao cua Cong ty 51 2.2.3 Van hoa cua Cong ty 51 2.3 KET QUA SAN XUAT KINH DOANH CUA CONG TY 52 2.4 THUC TRANG NGUON NHAN LUC CUA CONG TY .53 2.4.1 Vi tri lao dong 53 2.4.2 Do tuoi va gidi tinh 54 2.4.3 Trinh hoc van, chuyen mon 55 2.4.4 Tham nien cong tac 57 2.4.5 Bo tri congviec 58 2.5 PHAN TICH THIJC TRANG TAO DONG LUC CHO LAO DONG CUA CONG TY 58 2.5.1 Cac hinh thuc tao dong lire bang vat chat 58 2.5.2 Cac hinh thuc tao dong lire phi vat chat 70 2.5.3 Danh gia khai quat hoat dong tao dong lire cho lao dong cua Cong ty 93 KET LUAN CHUONG 104 CHUONG 3: CAC GIAI PHAP TAO DONG LUC CHO LAO DONG TRONG CONG TY CO PHAN CO DIEN UONG BI-TKV 105 3.1 MOT SO QUAN DIEM VE TAO DQNG LUC CHO CONG TY 105 3.2 MOT SO GIAI PHAP TAO DONG LUC CHO LAO DONG TRONG CONG TY 107 3.2.1 Giai phap ve phia Cong ty 107 3.2.2 Cac giai phap tir chinh ban than ngudi lao dong 140 3.2.3 Kien nghi ve phia Nha nude 143 KET LUAN 145 TAI LIEU THAM KHAO 146 PHU LUC 148 DANH MUC CAC CH# VIET TAT VHTC Van hoa to chuc KD Kinh doanh BHXH Bao hiem xa hoi BHYT Bao hiem y te CBCNV Can bo cong nhan vien THCV Thue hien cong viec BLDTB-XH KCS Bo Lao dong Thuong binh-Xa hoi ? r ■» Kiem tra chat luong san pham LD Lao dong SL LD So luong lao dong VSCN Ve sinh cong nghiep TC-HC To chuc-hanh chinh HDQT Hoi dong quan tri BKS Ban kiem soat PX Phan xuong UVBCH Uy vien Ban chap hanh QL Quan ly TP Truong phong PP Pho phong KTV Ky thuat vien CN Cong nhan VSCN Ve sinh cong nghiep SXKD San xuat kinh doanh NSLD Nag suat lao dong SP San pham DANH MVC CAC SO DO, BANG BIEU Sa 2.1 Quy trinh san xuat 49 Sa 2.2 To chuc bo may quan ly taiCong ty cd phan Co dien Uong Bi-TKV 50 Bang 2.1 Doanh thu cua Cong ty co phan Co dien UongBi-TKV tir nam 2004-2008 52 Bang 2.2 So lao dong cua cong ty theo vi tri, bo phan 53 Bang 2.3 Ty le lao dong theo nhom tudi, gidi tinh, loai lao dong 54 Bang 2.4 Ty le lao dong theo trinh chuyen mon 56 Bang 2.5 Co cau theo gidi tinh tham nien, trinh 57 Bang 2.8 Doanh thu, tong quy tien luang Cua cong ty nam 2004-2008 60 Bang 2.9 Muc hai long ve tien luang san pham cua Cong ty 61 Bang 2.10 Tinh hinh thu nhap binh quan cua ngudi lao dong qua cac nam 65 Bang 2.12 Tinh hinh thudng cua Cong ty tir nam 2004-2008 67 Bang 2.13 So luang lao dong dugc dao tao cua Cong ty tir nam 2004-2008 71 Bang 2.14 Chi phi dao tao cua Cong ty tu nam 2004-2008 73 Bang 2.15 Danh gia noi dung chuang trinh dao tao cua Cong ty 74 Bang 2.16 Danh gia hieu qua chuang trinh dao tao cua Cong ty 75 Bang 2.18 Danh gia muc hai long ve dinh muc lao dong cua ngudi lao dong Cong ty 77 Bang 2.19 Ket qua danh gia dieu kien lao dong tai Cong ty Cd phan Ca dien Uong Bi-TKV nam 2008 79 Bang 2.20 Danh gia muc hai long ve dieu kien lam viec cua ngudi lao dong Cong ty 81 Bang 2.21 Danh gia muc quan tarn cua Cong ty den ddi song tinh than cua nhan vien 83 Bang 2.22 Danh gia bau khong tarn ly lam viec Cong ty 84 Bang 2.23 Cac chi tieu danh gia, xep loai lao dong cua Cong ty 87 > r Bang 2.24 Muc hai long ve viec danh gia ket qua thuc hien cong viec cua Cong ty 90 Bang 2.25 Thu bac nhu cau cua lao dong cong ty 93 Bang 2.26 Cac khia canh danh gia cua nguoi lao dong Cong ty ve cong viec ho dang dam nhan 153 Bang 2.27 Muc dd hai long vdi cong viec hien tai phan theo tdoi 95 Bang 2.28 Muc dd hhi l onn vdi cdrin viec hicv tai plain dino hooi loo dond 96 Bang 2.29 Muc hhi l lnn vdi cdon viec tii|n tai plain theh gihi tugi 97 Bang 2.39 Thai dip lam viec cui ngudi lao dong Cong ty 98 Bang 2.31 Mong muon chuyen sang doaed nghiep khac dieu kien hien 99 Bing 2.32 Yeu to lam cho lao dong Cong ty hien tai chua hai lOng voi cong viec dam nhan 199 Bang 2.33 Yeu to lam cho lao dong chua hai lOng voi nghe ggdiep hien tai 101 Bang 2.34 Yeu to igd huong quan thu nhap cua nguoi lao dong (theo khia canh cua quan ehit) 192 Bang 2.35 Yeu to igd huong xiu den trang thai tigd than cua nguoi lao dong 103 Bang 3.1 Cac tieu chuin dagd gia thuc hien cong viec 119 Bang 3.2 Quy trinh tien daed danh gia ket qua thuc hien cong viec 112 TRlfCJNG DAI HQC KINH T< Qudc DAN LE TUAN ANH TAO DONG LUC LAM VIEC CHO NGUfrl LAO DONG U CONG TY CO PHAN CO DIEN UONG Df-TKV Chuyen nganh: QUAN TRI KINH DOANH CN & XD TOM TAT LUAN VAN THAC SY • • HA NOI - 2009 i Chwongi NHU*NG VAN DE LY LUAN CHUNG VE TAO DONG HJ’C CHO LAO DONG 1.1 Cac khai niem co ban 1.1.1 Nhu cau Nhu cAu la trang thai tnm ly ma nguoi cam thay thieu thon khong thoa man ve mot cai gl va mong duoc dap ung no 1.1.2 Dong ca Dong co la tat ca nhung di£u kien phAn dau noi tam duoc mo ta nhu nhung uoc muOn, nhung mong muon, nhung ham muon, v.v Do chinh la mot trang thai noi tam kich thich hay thuc day hanh dong 1.1.3 Dong luc va tao dong luc lam viec Dong luc lam viec la su khao khat va tu nguyen cua nguai lao dong de tang cuang no luc ca nhan nham huong toi dat cac muc tieu cua ca nhan va to chuc Tao dong luc lam viec la su van dung mot he thOng cac chinh sack, bien phap, z X thu thuat quan ly tac dong toi ngudi lao dong,, khuyen khich dong vien ho nham tac dong vao nhu cau cua nguai lao dong lam ho hai long han voi cong viec va co dong luc cong viec 1.1.4 Su can thietphai tao dong luc cho ngudi lao dong Ngudn nhan luc - nguoi lao dong cac doanh nghiep la mot ba yeu to quan nhat cua qua trlnh san xuat Viec tao dong luc cho nguoi lao dong cang tro nen quan va can thiet doi voi tat ca cac don vi Tao dong luc lam viec cho nguoi lao dong tac dong truc tiep toi ket qua hoat dong san xuat kinh f X •> doanh cua toan don vi, giup cho cac don vi co the ton tai va phat trien moi truong canh tranh cang khoc liet 1.2 Cac nhan to ann hurong toi viec tao dong ire cho ngu-oi lao dong 1.2.1 Cac yeu td thuoc ve ban than nguai lao dong He thong nhu cau ca nhan: Nhu cau la dong luc ban dau cua hanh vi moi ca hhnn Ve co ban he thong nhu cau cua nguoi co the chia lam hai loai la nhu cau vat chat va nhu cau tinh than Hai loai nhu cau gan bo mat thiet va co quan ii he bien chung Thoa man nhu cau vat chat cung lam cho nguoi thoai mai tinh than va thuc day ho hang say lam viec Muc tieu ca nhan va gia tri ca nhan: Muc tieu la nhung dich ma ca nhan huong toi, no dinh huong cho moi nguoi can lam gl va nhu the nao de dat duoc cac mong doi dat Cac gia tri ca nhan cho thay cai gl la quan hay co y nghia doi voi nguoi lao dong Y thuc, thai ca nhan: day la quan diem va thai cua nguoi ve mot cong viec, mot su vat nao Cach nhln nhan co the la tfch cuc hay tieu cuc theo cach danh gia hoan canh cu the va nhu vay se phan anh muc tao dong luc khac lao dong Nang luc ca nhan: la kha nang cua mot nguoi nao thuc hien mot hoat dong lao dong nao dam bao rang hoat dong se dat duoc hieu qua cao Sd trudng: la nhung the manh hay kha nang noi troi von co cua mot nguoi Neu nhu nguoi lao dong duoc lam viec theo dung so truong se co tac dung o hai diem sau: Khai thac het kha nang lam viec cua ho va tao thu cao lao dong Dac di£m tinh cach: Hieu ro tinh cach ca nhan giup nguoi quan ly co the doan biet duoc nhan vien co the lam duoc gl va mong muon lam gl to chuc Dac diem tuoi, gidi tinh ngudi lao dong: Nam gioi thuong the hien su canh tranh, su nang dong, thi'ch tlm toi sang tao Trai lai, nu gioi thuong can than, can cu, co suc chiu dung va tinh kien trl cao nhung lai de an phan, khong thich di chuyen Lua tuoi khac dan toi loi song va hanh dong khac Nguoi tre tuoi thuong nang dong, sang tao, ham hoc hoi, thich mao hiem va thich di chuyen, Tuoi cang tang thl thuong it sang tao, hay bao thu, khong thich di chuyen Tinh trang kinh te cua ngudi lao dong: Tlnh trang kinh te khac cung tac dong rat lon den nhu cau cua nguoi lao dong cong viec Khi muc song cua nguoi lao dong tang len thl luong cao khong la yeu to tao dong luc chinh, ma cong viec thu vi va moi truong lam viec cang dong vai trO quan 1.2.2 Nhom yeu to thuoc doanh nghiep Cff cau to chuc quan ly cua doanh nghiep: Ca cau true tuyen, lam nguoi lao dong duoi quyen thieu tinh tu chu, sang tao iii qua trinh thuc hien cong viec, nguoi iao dong se khong co dong iuc de thuc hien cong viec tot hern Ca cau chuc nang, co cau phat huy duoc kha nang sang tao cua nguoi iao dong Tuy nhien, nguoi iao dong cap dudi se phai chiu su chi dao cua nhieu cap tren, dieu anh huong khong tot den tam iy lam viec cua nguoi iao dong Ca cdu true tuyen chuc nang, iam cho nguoi iao dong phat huy duoc kha nang sang tao cua minh, nguoi iao dong co dong iuc iam viec tot hon, va thuc hien cong viec co hieu qua cao hon Phong each lanh dao Phong cach lanh dao truc tiep: Phong cach iam han che kha nang sang tao cua nguoi iao dong, iam cho nguoi iao dong thuc hien cdng viec mot cach thu dong Phong cach lanh dao dua tren su trao doi, thao luan: Phong cach ianh dao phat huy duoc su sang tao cua nhan vien, tao dong iuc iam viec cho nhan vien Phong cach lanh dao uy thac, giao pho: Vdi phong cach quan iy nay, iam mo rong cong viec cho nhan vien, tang cuong tinh trach nhiem cho ho, giam su nham chan cong viec tu nguoi iao dong se tich cuc iam viec hon Dieu kien lao dong: Dieu kien iao dong thuan ioi se giup cho nguoi iao dong yen tam ve cong viec cua ho Ho cam thay minh duoc ton trong, duoc bao ve va nguoi iao dong co iam viec mot cach hang say, chat iuong iao dong cao hon Chinh sach nhan su: Cac chinh sach ro rang se giup cong ty xac dinh duoc va ngan chan nhung rui ro xay den doi vdi nguoi iao dong va dam bao rang cong ty dang tuan theo dung iuat phap Chung cung se giup tao iap van hoa cong ty, ma tat ca moi van de duoc giai quyet cong bang va nhat quan Van hoa to ehue: VHTC co mot vi tri quan thuc day dong co lam viec cho cac vien cua to chuc Mot hinh thai van hoa phu hop va thong nhat co tac dong tao su trung thanh, thuc day niem tin va gia tri chan chinh, khuyen khich moi vien mang het nhiet huyet de phuc vu to chuc Trinh cong nghe: Lam viec vdi cong nghe hien dai tao nhieu thach thuc hon cho nguoi iao dong Nguoc iai, neu to chuc su dung cong nghe iac hau thi tinh nham chan cong viec tang 161 1) Rat khong ddng y 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang Cdng viec ong/ba dang lam phu hop voi nang lire, so* truong cua ban than? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang Ong/ba luon diroc ngirdi quan ly true tiep chi bao va huong dan ve nhiem vu va trach nhiem cua ban than cdng viec? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang Cdng viec ong/ba dam nhiem co noi dung phong phu va da dang? 1) Rat khong dong y 2) Khong ddng y 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang Ong/ba dune tao dieu kien de phat huy sang tao, nang luc va so* truong cua minh cdng viec? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang Ong/ba tin rang cdng vi?c dang lam mang lai ca boi thang tien va trien vong phat trien tirong lai cho ban than? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang Ong/ba cam thay bi ap lyc doi vdi khoi luong cdng viec diroc giao? 1) Rat khong dongy A A 4) Gan nhu dongy 2) Khong dongy 3) Khong cd y kien rd rang A 5) Hoan toan dongy Viec danh gia ket qua thuc hien cdng viec cua doanh nghiep la chinh xac va cdng bang? 1) Rat khong dongy A A 4) Gan nhu dongy 2) Khong dongy A 5) Hoan toan dongy 3) Khong co y kien rd rang 162 Doanh nghiep luon thira nhan nhung tich dong gop cua ong/ba bang nhung hanh dong cu the? 1) Rat khdng dongy 2) Khdng dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng cd y kien rd rang 10 Ong/ba luon nhan diryc su* hop tac cua dong nghiep thyc hien nhiem vu cua minh? 1) Rat khdng dong y 2) Khdng dong y 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng co y kien ro rang 11 Cdng ty luon tao dieu kien va mdi truong lam viec thuan loi de ong/ba hoan tot cdng viec? 1) Rat khdng dongy 2) Khdng dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng co y kien rd rang 12 Ong/ba cho rang che lam viec va nghi ngoi cua cdng ty la hop Iy? 1) Rat khdng dongy 2) Khdng dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng cdy kien rd rang 13 Cdng ty th irong xay dung mot tieu chuan thyc hien cdng viec ro rang lam co* sd de danh gia mire hoan cdng viec cua ngiroi lao dong? 1) Rat khdng dongy 2) Khdng dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng co y kien rd rang 14 Cdng ty sir dung nhieu loai thirong khac de thira nhan va thuc day nhung ket qua thyc hien cdng viec cua ngiroi lao dong? 1) Rat khdng dongy A A 4) Gan nhu dongy 2) Khdng dongy 3) Khdng cd y kien rd rang A 5) Hoan toan dongy 15 Cdng ty luon quan tam den thiet ke nhung cdng viec de lam cho chung luon thu vi, hap dan va ddi hoi sy no lyc cua ngiroi lao dong? 1) Rat khdng dongy 2) Khdng dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng cd y kien rd rang 16 Cdng ty xac dinh rd cac mire thirong cho ket qua thyc hien cdng viec va thong bao 163 cho moi ngiroi biet tir dau ky thurc hien cong viec? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang 17 Cdng ty xac djnh nguyen nhan khong hoan cdng viec mot each can than ngiroi lao dong? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong co y kien ro rang 18 Cdng ty khen ngoi va thira nhan tich cho nhirng viec lam hoan tot cua cua ngiroi lao dong? 1) Rat khong dong y 2) Khong dong y 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong co y kien rd rang 19 Ong/ba hay nhan diroc phan th iron g cua cdng ty? r 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy a a r 3) Khong co y kien rd rang 20 Phan thirdng cua cdng ty luon tirong xirng vdi cdng sire dong gop cua ong/ba? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong co y kien rd rang 21 Phan thirong cua cdng ty luon cd gia tri ve mat vat chat (hoac tinh than) doi vdi ong/ba? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong co y kien rd rang A A A 22 Ong/ba tin rang cac khoan thirong diroc phan chia mot each cdng bang dua tren ket qua thirc hien cdng vi$c? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong co y kien rd rang 23 Ong/ba hai long vdi mire thu nhap dang duoc hirong? r 1) Rat khong dongy a a 2) Khong dongy r 3) Khong co y kien rd rang 164 4) Gan nhu dongy 5) Hoan toan dongy 24 Mire thu nhap ma ong/ba nhan diroc la tirong xung vdi sire lao dong ma minh bd ra? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang 25 Mot nam ong/ba diryc di choi xa vdi cdng ty bao nhieu lan? 1) Khong lan nao 3) Hai lan 2) Mot lan 4) Tren hai lan 26 Ngoai di choi xa, cong ty thirong xuyen td chirc nhung hoat dong tap the khac? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang 27 Ong/ba luon tham gia tich cu-c vao cac hoat dong tap the cdng ty td chirc? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang 28 Cdng ty luon tao dieu kien de Ong/ba hoc tap nang cao trinh de dap irng tot hon vdi yeu cau cdng vice cang phirc tap? 3) Khong cd y kien rd rang 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy 29 Ong/ba cd the thirc hien cdng viec hien tai tot bon neu minh duoc dao tao nhieu hon? 1) Rat khong ddng y 2) Khong ddng y 4) Gan nhu dongy 5) Hoan toan dongy 3) Khong cd y kien rd rang 30 Ong/ba tin rang ket qua thwc hien cdng viec cua minh bi han che la thieu sir cung cap va nguon lire ho try thirc hien? 1) Rat khong dongy 2) Khong dongy 4) Gan nhu dongy 5) Hoan toan dongy A 3) Khong cd y kien rd rang r 31 Ong/ba tin rang lanh dao cua cdng ty rat quan tam toi viec phan chia cac khoan thirong? 165 1) Rat khdng dongy 4) Gan nhu dongy 2) Khdng dongy 3) Khdng cd y kien rd rang 5) Hoan toan dongy 32 Ong/ba khdng nhin thay rd moi quan he lon giira ket qua thyc hien cdng viec cao vdi phan thirong va co hoi Ion? 1) Rat khdng dong y 2) Khdng dong y 4) Gan nhu dongy 5) Hoan loan dongy 3) Khdng cd y kien rd rang 33 Cdng ty luon quan tam den ddi song tinh thancua nhan vien, va quan tam giup do* cac van de ca nhan? 1) Rat khdng dongy 2) Khdng dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng cd y kien rd rang 34 Ong/ba dang lam vifc mot bau khdng tam ly tap the vui ve, thoai mai va tin tunng? /J Rat khdng dongy 2) Khdng dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng cd y kien rd rang 35 Ong/ba thich diroc lam viec cung voi moi ngiroi cdng ty? 1) Rat khdng dongy 2) Khdng dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng coy kien rd rang 36 Ong/ba cam thay khdng gian lam viec cua minh la thoai mai? 1) Rat khdng dongy 2) Khdng dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng cd y kien rd rang 37 Ong/ba cam thay dieu kien, mdi truong lam viec cua ong ba la hop ly? 1) Rat khdng dongy 2) Khdng dongy 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng cdy kien rd rang 38 Ong/ba long vdi each cu xu cua ngudi quan ly true tiep doi vdi minh? 1) Rat khdng dong y 2) Khdng dong y 4) Gan nhu dongy 5) Hoan toan dongy 3) Khdng cd y kien rd rang 39 Ong/ba luon duyc giao quyen thuc hien cdng viec? 1) Rat khdng dong y 2) Khdng dong y 3) Khdng co y kien rd rang 166 4) Gan nhu dong y 5) Hoan toan dongy' 40 Ong/ba hai long voi phong cach quan ly cua can bo lanh dao cong ty? 1) Rdt khong dong y 4) Gan nhu dong y 2) Khong dong y 3) Khong co y kien ro rang )) Hoan toan dongy' 41 Nguoi quan ly luon khuyen khich cap duoi dong gop y kien cho viec quyet dinh quan ly? 1) Rat khong dong y 4) Gan nhu dong y 2) Khong dong y 3) Khong co y kien ro rang )) Hoan UjO) dongg 42 Moi nhan vien deu co co hoi tiep can thong tin va tim hieu ve tinh hinh hoat dong cua cong ty? 1) Rat khong dong y 2) Khong dong y 4) Gan nhu dong y 5) Hoan toan dong y 3) Khdng co y kien rd rang 43 Cac chinh sach nhan su luon duoc xay dung va cong khai hoa vOi tat ca moi vien cong ty tu ban dau? 1) Rdt khong ddng y 2) Khong dong y 4) Gan nhu dong y 5) Hoan toan dong y 3) Kh)ny^cd g kien rd rakg 44 Noi dung cac chinh sach nhan su de hieu va phu hop voi tinh hinh phat trien cua cong ty? 1) Rat khong dong y 2) Khong dong y 4) Gan nhu dong y 5) Hoan toan dong y 3) KhonKcd g ki£n ro rakg 45 Nguoi quan ly truc tiep luon giai thich cho Ong/ba hieu ro nhung van de ma ban than ong/ba thay khuc mac chinh sach quan ly? 1) Rat khong dong y 2) Khong dong y 4) Gan nhu dong y 5) Hoan toan dong y 3) Kh)n^ co g Hen ro rcmg 46 Viec thuc hien cac chinh sach nhan su luon dam bao cong bang voi tat ca moi nguoi? 1) Rat khong dong y 2) Khong dong g 4) Gan nhu dong y 5) Hoan toan dong y 3) Khon^eid g HSn ro rakg 167 47 Cong ty luon cho ong/ba biet ro nhung dinh huong tuong lai cua cong ty? 1) Rat khong dong y y y 4) Gan nhu dong y 3) Khong c) y kien ro Hing 2) Khong dong y y 5) Hoan toan dong y 48 Viec hieu ro nhung dinh huong cua cong ty giup ong/ba xac dinh ro duoc muc tieu phan dau cua ban than cong ty? 1) Rat khong dong y 4) Gan nhu dong y 2) Khong dong y 3) Khong c) y keen r) rang 5) Hoan toan dong y 49 Thai lam viec cua ong/ba doi voi cong viec hien tai sao? 1) Tich cuc lam viec 4) Binh thudng 3) Khong hai long 2) Chan nan 5) Khong quan tam 50 Neu khong hai long voi cong viec hien tai, dieu gi lam ong/ba khong hai long? 1) Tien luong thap 2) To chuc lao dong khong hop ly 3) Quan he tap the khong tot 4) Lanh dao truc tiep khong quan tam 5) Dieu kien lao dong khong dam bao 6) Lich trinh lam viec khong phu hop 7) Cong viec khong thu vi 8) Ly khac (cu the) 51 Neu kkonn hai long voi nghe nghiep hien tai, dieu gi iam ong/ha kkong hai long? 1) Cong viec dam nhan khong lien quan 2) Nghe nghiep khong doi hoi nang cao trinh den nghe duoc hoc 3) Nghe nghiep chi maag tinn tam thdi 4) Nghe nghil^jp mang t)nn don dieu, )ndm chan 5) Ly khac(cu the) 52 Trong dieu kieg lam viec hieg gay, ong/ba co muon chuyen sang lam o mot doanh gghiep khac khong? 1) Co 2) Khong biet 3) Khong Ly do: 53 Trong cong viec dieu gi anh huong xau tOi trang thai tinh than cua ong/ba? 168 1) Quan he khong tot voi lanh dao truc tiep 2) Dieu kien lao dong chua dam bao 3) Quan ly yeu kem 4) Co dong gop nhung chua duac thang tien 6) Ly khac (neu ro) 5) Cong viec khong thu vi 54 Ong/ba hay sap xep cac nhu cau sau theo thu tu tam quan (tu 1: quan nhat den 11 :it quan nhat)? I— Cong viec thu vi CH Luang cao O Quan he dong nghiep tot CH Cong viec on dinh CH Cong viec phu hap kha nang sd trudng □ Duac tu chu cdng viec CH Co ca hoi hoc tap nang cao trinh CH Lich trinh lam viec phu hap CH Dieu kien lam viec tot CH Co ca hoi thang tien T1nh da dang cong viec (cong viec khong nham chan) 55 Theo ong/ba yeu to nao quan trQng nhat anh huong toi thu nhap cua ban than doanh nghiep? (xep theo thu tuticl: quan nhat den 5:it quan nhat) CH Tinh chat cong viec CH Muc hoan cong viec — Trinh chuyen mon, bang cap CH Tham nien cong tac □ Khac (noi ro) 56 Muc luang hang thang cua ong/ba la bao nhieu? 1) < trieu dong 2) - trieu dong 3) - trieu dong 4) - 5trieu dong 5) > trieu dong 57 Chu ky danh gia thuc hien cong viec doanh nghiep la bao lau? 1)1 thang 2) thang 4) nam 5) Khac (noi ro) 3) thang 58 Viec danh gia thuc hien cong viec doanh nghiep phuc vu muc dich gi (danh 169 dau nhieu han mot lira chon)? 1) Trd luong 2) Ra quyet dinh thudng, phat 3) Ra quyet dinh thdng tien 4) Ra quyet dinh dao tao, phat trien 5) Giup ngudi lao dong co k£ hoach lam 6) Khac (cu thd) viec tot hon tuong lai 59 Trong thdi gian cdng tac, ong/ba dirge doanh nghiep cho di hoc may lan? 1) Mot 2) Hai 3) Ba 4) Bon 5) Tir nam lan trd len 6) Chua co lan nao 60 Khi dirge dao tao thi ong/ba dirge dao tao theo hinh thirc nao? 1) Cu di hoc d cac trudng chuyen nghiep: fl—I Hoc tai chuc^ 2) Doanh nghiep tu to chuc lop dao tao Hoc tap trung) 3) Tham gia hoi thao 4) Di hoc ngan han d nude ngoai 5) Khac (noi rd) Theo ong/ba phuong phap dao tao nao phu hop nhat vdi cong viec va ban than cua ong/ba: 61 Khoa hoc ong/ba da tham gia thirdng keo dai bao lau? 1) < thdng 2) - thdng 2) - thdng 4) thdng - nam 5) > nam Vdi thdi gian dao tao nhu tren co giup ong/ba linh hoi du kien thuc can thiet khong? I—I Co I—I Khong Ly do: 62 Noi dung chuong trinh hoc co giup ich nhieu cho cdng viec hien tai va tuong lai cua ong/ba khong? 1) Rat nhieu 2) Chut it 3) Nhieu 4) Khong giup Ich gi Ly do: 63 Chi phi cho tham gia khoa hoc cua ong/ba lay tir nguon nao? 170 1) Doanh nghiep chi tra toan bo 2) Doanh nghiep ho tra mot phan 3) Ban than tir chi tra Neu doanh nghiep ho tra, thi phan doanh nghiep ho trg la bao nhieu? □ A Z khac theo yeu cau cua Co quan nha nude cd tham quyen va cd quyet dinh cua giam r a _ doc Cong ty thi duoc hudng luong bang: 70.000d/8gid Ngudi lao dong nghi cho viec ngung san xuat nhu: mua bao, hoa hoan, mat dien va cac ly bat kha khang ma Cdng ty khdng bo tri duoc cdng viec khac se duoc hudng 100% tien luong theo luong tdi thieu nha nude quy dinh tai thdi diem ap dung (nhan vdi he sd luong co ban cua ca nhan) Ngudi lao dong mdi tuyen dung thdi gian thu viec duoc hudng it nhat 87% (bao gom BHXH, BHYT) muc luong tdi thieu nha nude quy dinh (tai thdi diem) nhan vdi he sd luong co ban cua ca nhan va cac khoan phu cap khac (neu cd) Tien luong cua ngudi lao dong nhung nghi dudng sue phuc hoi sue khoe, dm, thai san, dm me nghi, kham thai BHXH chi tra 172 Nguoi lao dong thoi gian nghi cho lam thu tuc lap sd d£ hudng che r •> r t huu tri duoc hudng toi da 03 thang luong toi thieu nha nuoc quy dinh tai thoi diem ap dung nhan voi he so luong co ban cua ca nhan va cac khoan phu cap (neu co) r r \ Trong cac nghi le, tet neu nguoi lao dong phai di lam theo yeu cau cua san xuat (co de nghi cua phong ban, phan xudng va duoc Giam doc duyet) thi duoc hudng luong theo Thoa uoc lao dong tap the nam 2007 - 2009 da duoc ky ket giua r r r Giam doc va Cong doan Cong ty Neu nguoi lao dong gian tiep di lam vao cac chu nhat, le thi khong duoc tinh them luong vi Cong ty da khoan quy luong cho tung don vi roi, neu thuong khong lam xong cong viec thi buoc nguoi lao dong gian tiep phai di lam them vao cac chu nhat Con doi voi lao dong truc tiep neu di lam vao cac chu nhat va le thi moi di lam duoc tinh them mot cong Cac khoan phu cap Tien luong tra cho cac khoan phu cap bang he so phu cap nhan (x) voi luong toi thieu Nha nuoc quy dinh (tai thoi diem) va Cong ty chi tra Rieng che phu cap trach nhiem doi voi nguoi truc tiep quan ly hoat dong kiem nhiem gom cac vien Hoi dong quan tri, Ban kiem soat He so phu cap duoc quy dinh cu the: Thanh vien HDQT: He so 0,3 : He so 0,2 Thanh vien BKS Tien phu cap trach nhiem doi voi cac vien Hoi dong quan tri, Ban kiem soat bang he so phu cap nhan (x) voi tien luong toi thieu tai thoi diem ap dung nhan (x) voi 2,4 a r r r Ngoai tien phu cap trach nhiem, cac doi tuong tren cung duoc hudng cac che thudng tu loi nhuan, thudng hoan ke hoach theo tung quy, nam, dong thoi duoc hudng cac che le, tet nhu moi nguoi lao dong Cong ty Phu cap chuc vu: Trudng phong, Quan doc : He so 0,4 (Tru Ke toan trudng) 173 Pho phong, Pho quan doc, Doc cong: He so 0,3 r Phu cap trach nhiem: To truong cac to: Lam khuon, Luyen kim, Nguoi 13p rap, Ren, Go, Toa xe, Co (PXA4): He sd 0,2 To truong cac to lai, thu quy: He so 0,1 Bi thu Dang uy, Chu tich Cong doan cong ty: He so 0,5 UV BCH Dang bo, Bi thu Chi bo, Chu tich Hoi cuu CB, Trudng tram yte: He sd 0,2 Bi thu doan nien Cdng ty: He sd : 0,3 Bi thu Chi doan: He sd : 0,1 r "> r Cac ddi tuong hudng phu cap trach nhiem cdng tac Doan the dupe hudng mot muc cao nhat cac muc trach nhiem dam nhan r \ Phu cap lam ca: Ca III bang 35% va ca II bang 15% tien luong tinh theo ca nhan Phu cap ddi vai lao dong nit: Lao dong nu dang lam viec ma tuoi sinh de (Trir ngudi dang mang thai) dupe nghi mdi 30 phut thdi gian ngay/thang va dupc hudng luong bang (Don gia tien luong cua gid cdng tinh theo nen luong quy dinh cua Nha nude tai thdi diem vdi he sd binh quan cua lao dong nu Cdng ty: 3,19) Ddi vdi lao dong Nu true tiep SX hudng luong theo don gia thi don vi cu Nu cdng theo ddi cham cdng va de nghi toan Ddi vdi lao dong Nu thupc cac phan xuong, phong ban hudng luong khoan dinh bien thi thdi gian nghi van dupc hudng 100% luong khoan (nen khong dupc toan rieng tien luong sd gid nghi) z ’ r Phu cap doc hai, nguy hiem: Thuc hien theo che hien hanh cua Nha nude Cdng thirc tinh lirong cua doi tuong la lao dong gian tiep : Tinh luong ap dung cac cdng thuc: (1); (2); (3); (4); (5) dudi day: Cu the tinh toan luong cua ddi tuong la lao dong gian tiep: * Tong quy luong khoi gian tiep bang (=) 65% tong quy tien luong khoan dat 174 dirge ky cua khoi san xuat true tiep: Q =Slkx65% Trong do: Q: Tong quy luong khoi gian tiep Zlk: Tong luong san pham thuc hien ky Tren cor so tong quy luong khoi gian tiep duoc xac dinh, phong TCHC phan bd quy luong giao cho cac don vi theo cong thuc tinh quy luong nhu sau: Q=L + L1 Trong do: Q: Tdng quy luong cua khoi gian tiep; L: Tdng tien luong cua cac ddi tuong Cdng ty tinh tra true tiep; LI :Tong tien luong cua cac ddi tuong lai; De xac dinh quy luong cua tung don vi, cdng thuc tinh tien luong cho tung ddi tuong duoc ap dung nhu sau: Ti = Tli + T2i + P (1) Trong do: Ti: la tien luong cua ngudi lao dong thu i; P: la tien luong khac (neu cd); Tli la tien luong theo nghi dinh sd 205/ ND-CP cua ngudi thu i duoc tinh nhu sau: Tli = ni * ti (2) r ni: la sd cdng thuc te cua ngudi thu i; a r r ti: la suat luong theo nghi dinh sd 205/ ND-CP cua ngudi thu i T2i la tien luong kinh doanh xac dinh theo ket qua cdng viec duoc giao gan lien vdi muc phuc tap, tinh trach nhiem cua cdng viec ddi hoi theo tung chuc danh cua ngudi thu i khdng phu thuoc vao he sd luong xep theo nghi dinh sd 205/ ND-CP Cdng thuc tinh tien luong T2i nhu sau: (3) 175 Q la tong quy luong khoi gian tiep; Vt la tong quy tien luong theo nghi dinh so 205/ ND-CP cua bo phan lam luong thoi gian: Vt = %?s0Tli (4) ni la so cong thuc te cua nguoi thu i; Ki la he so xac dinh tien luong thuc te tuong ung vdi cong viec duqc giao cua tung chuc danh, muc hoan cong viec cua nguoi thu i duqc tinh bang cong thuc: Ki = H*Kl*K2 (5) Trong do: H: He so khoan tra luong KI: He so gian cach xac dinh theo cap bac cong viec va tinh trach nhiem K2:He so hoan ke hoach : r r Doi vdi cac phan xudng san xuat: K2 = : ap dung doi vdi don vi hoan ke hoach 100% K = 1,1: ap dung doi vdi don vi hoan ke hoach tu >100% - 120°% K = 1,2: ap dung doi vdi don vi hoan ke hoach tu >120% trd len Cac don vi khong hoan ke hoach he so K2 duqc tinh luy thoai: K = 0,95 : ap dung doi vdi don vi hoan ke hoach 90% -