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Your company is currently working in Assumed Domain for 2 years. For a new, young company, the competition in the market is very high. Therefore, the Board of Director has decided to apply Business Intelligence to improve the company business process by making better decisions. The Board of Directors assigns a small group including you in Research Development Department to study business intelligence to apply for the company in the coming years. You need to research about business processes and decision support processes in the company and identify the types of data (unstructured, semistructured or structured) generated by these processes with examples. You also need to research about current software used in the business process or decision support process and evaluate these usages (benefits and drawbacks). Next you need to understand the types of support for decisionmaking at different levels (operational, tactical and strategic) within the company and study which business intelligence features can help on that types of support. Study the information systems or technologies (of BI) can be used in this case, compare and contrast them to conclude which should be used. Your group needs to present the research results to the board in a presentation of 30 minutes.
lOMoARcPSD|10228358 Assignment TCS18005 Le Vo Hong Ngoc 1641 Information Technology (FPT University) Studocu is not sponsored or endorsed by any college or university Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Assessment Brief Student Name/ID Number Unit Number and Title 14: Business Intelligence Academic Year 2019-2020 Unit Tutor Assignment Number & Title Assignment 1: Discover business process and BI technologies Issue Date Submission Date IV Name & Date Submission Format The submission is in the form of a Microsoft® PowerPoint® style presentation to be presented to your colleagues The presentation can include links to performance data with additional speaker notes and a bibliography using the Harvard referencing system The presentation slides for the findings should be submitted with speaker notes as one copy You are required to make effective use of headings, bullet points and subsections, as appropriate Your research should be referenced using the Harvard referencing system The recommended word limit is 500 words, including speaker notes, although you will not be penalised for exceeding the total word limit Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Unit Learning Outcomes LO1 Discuss business processes and the mechanisms used to support business decisionmaking LO2 Compare the tools and technologies associated with business intelligence functionality Assignment Brief Your company is currently working in [Assumed Domain] for years For a new, young company, the competition in the market is very high Therefore, the Board of Director has decided to apply Business Intelligence to improve the company business process by making better decisions The Board of Directors assigns a small group including you in Research & Development Department to study business intelligence to apply for the company in the coming years You need to research about business processes and decision support processes in the company and identify the types of data (unstructured, semi-structured or structured) generated by these processes with examples You also need to research about current software used in the business process or decision support process and evaluate these usages (benefits and drawbacks) Next you need to understand the types of support for decision-making at different levels (operational, tactical and strategic) within the company and study which business intelligence features can help on that types of support Study the information systems or technologies (of BI) can be used in this case, compare and contrast them to conclude which should be used Your group needs to present the research results to the board in a presentation of 30 minutes Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Learning Outcomes and Assessment Criteria Pass Merit Distinction LO1 Discuss business processes and the mechanisms used to support business decision-making P1 Examine, using examples, the terms 8Business Process9 and 8Supporting Processes9 M1 Differentiate between unstructured and semistructured data within an organisation LO2 Compare the tools and technologies associated with business intelligence functionality P2 Compare the types of support available for business decision-making at varying levels within an organisation M2 Justify, with specific examples, the key features of business intelligence functionality D1 Evaluate the benefits and drawbacks of using application software as a mechanism for business processing D2 Compare and contrast a range of information systems and technologies that can be used to support organisations at operational, tactical and strategic levels Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 ASSIGNMENT FRONT SHEET Qualification BTEC Level HND Diploma in Computing Unit number and title Unit 14: Business Intelligence Submission date Date Received 1st submission Re-submission Date Date Received 2nd submission Student Name Le Vo Hong Ngoc Student ID TCS18005 Class GCS0804A Assessor name Nguyen Ngoc Tu Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism I understand that making a false declaration is a form of malpractice Student9s signature Grading grid P1 P2 M1 M2 D1 D2 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Summative Feedback: Grade: IV Signature: Resubmission Feedback: Assessor Signature: Date: Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Contents Assessment Brief Background Introduction P1 Examine, using examples the term 8Business Process9 and 8Supporting Process9 The definition of the term 8Business Process9 and 8Supporting Processes9 Figure 1:Business Process Figure 2:Internally system Figure 3:Externally system P2 Compare the types of support available for business decision-making at varying levels within an organisation Figure 4:System and technology for BI Figure 5:Pyramid Diagram of Organizational levels Figure 6: Structure of DSS 10 Figure 7:MIS works 11 M1 Differentiate between unstructured and semi-structured data within an organisation 11 Figure 8:Data HTML 12 Figure 9: Unstructured Email 13 M2 Justify, with specific examples, the key features of business intelligence functionality 14 Figure 10:Power BI 14 Figure 11:Interface BI 15 Figure 12:Log in to BI 16 Figure 13:Browser BI 16 D1 Evaluate the benefits and drawbacks of using application software as a mechanism for business processing 24 HNC/HND Computing Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Background We are Nestlé, the Good food, Good life company We believe in the power of food to enhance life For over 150 years, we have been applying our expertise in Nutrition, Health, and Wellness to help people, families and pets live happier, healthier lives But what is good today will not be good enough tomorrow That's why we constantly explore and aim to push the boundaries of what is possible with foods, beverages, and nutritional health solutions We unlock the power of food to enhance quality of life for everyone, today and for generations to come To bring more pleasure and enjoyment To enable better health To make good nutrition accessible and affordable to everyone To make preparing foods and beverages increasingly effortless To protect and enhance our natural resources Introduction This report focus on the result that collected through the research process on business intelligences The report discuss about business processes and decision support processes in general, as well as, evaluate the use of organizational applications and data for these processes In addition, the report also shown the result related to the main features of business intelligence and attached with comparing the types of support for decision-making at different levels (operational, tactical and strategic), as well as the technology or system that make that possible The report divided into two main point, includes: Discuss business processes and the mechanism used to support business decision-making Compare the tools and technologies associated with business intelligence functionally Tasks You need to research about business processes and decision support processes in general Evaluate the use of organizational applications and data for these processes Next you need to understand the main features of business intelligence and then compare the types of support for decision-making at different levels (operational, tactical and strategic) as well as the technology or systems that make that possible You need to present your research results to the board in a presentation in about 15 minutes P1 Examine, using examples the term 8Business Process9 and 8Supporting Process9 The definition of the term 8Business Process9 and 8Supporting Processes9 What is Business Process? Business Process is to promote businesses to effectively utilize internal resources to quickly accelerate and create more value The process itself, if not properly designed, not only helps enterprises respond quickly to HNC/HND Computing Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 the needs and changes of the market and customers, but also hinders, the situation of resolving jobs in a way coping, leading to lack of connectivity across the enterprise The business process is continuous and long-term and in this process a lot of economic and financial operations arise, increasing and decreasing assets and capital sources of enterprises However, specific activities are often divided into different processes to meet the information requirements for business management and operational management of the business units in the accounting period The business processes of the business depend on the operational characteristics and business areas of each business For business enterprises in the manufacturing sector, the business cycle is often divided into three processes: the supply process, the production process and the sales process Example of a Business Process: Figure 1:Business Process What is Supporting Processes? Supporting Processes don’t directly create products or service But it necesssary to facilitate or management process Example for processes that support operation processes is supply procurement, inventory plenishment, and machine maintenace Example of processes are administrative, typically associate with finances, accounting , sale or human resoure Enhancing these processes means making the fundamentally and strategically strong Although the support processes, not add value to the client directly, they help in developing a solid working environment Example of supporting processes: HNC/HND Computing Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Figure 9: Unstructured Email Differences between Semi-structured and Unstructured data: Properties Semi-Structuted data Unstructured data Technology It is based on XML/RDF It is based on nature and dual data Transaction management Transaction is adapted from DBMS not No transaction management and no ripened concomitant Version management Can create versions on data sets or Version as the whole graphs Flexibility It is more flexible than structured data It is very flexible and has no but less than flexible than unstructured schema data Ability of extension It extends scale more simply than It is very scalable structured data Strength New technology, not very blowout Query performance Queries over anonymous nodes are Only word-based possible possible -query are HNC/HND Computing 13 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 M2 Justify, with specific examples, the key features of business intelligence functionality I often use power BI to manage data in my company so what is power ball? What is Power BI? Microsoft Power BI is a set of software, services, applications and connections that allow the integration of data from multiple sources for the purpose of synthesizing, reporting, visual data representation and publishing data reports Web environment is easy and convenient Power BI is a collection of online features and services that allow you to find, visualize data, share discoveries and collaborate in new, intuitive ways Power BI focuses on PowerBI.com, an online service in which you can quickly create dashboards, share reports and directly connect to (and combine) all important data for me Power BI also introduces Power BI on Desktop Computers, a dedicated report authoring tool that allows you to convert data, create reports and powerful visualizations, and easily publish to Power BI services Power BI also extends to all your mobile devices Figure 10:Power BI Power BI includes main environments: Power BI Desktop: Windows desktop application Power BI service: online SaaS (Software as a Service) Power BI apps : Mobile devices (Android, Windows phones, iOS) I often use Power BI desktop Operation in Power BI is as follows: Put data into Power BI Desktop and create reports Publish to the Power BI service, where you create new visualizations or build dashboards Share your dashboard with others, especially those on the move View and interact with shared dashboards and reports in the Power BI Mobile app HNC/HND Computing 14 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 (Dashboards) are a single frame that contains zero or more cells and gadgets Each cell is pinned from the report or displays a single image created from the data set and pinned to the dashboard (Visualizations) are visual representations of data, such as charts, charts, color-coded maps or other interesting things that you can create to represent your data visually Working interface of Power BI Desktop Figure 11:Interface BI If you already have an account, open your browser and enter app.powerbi.com to open the Power BI service Log in to Power BI HNC/HND Computing 15 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Figure 12:Log in to BI Power BI opens in your browser Select Get data (Get data) at the end of the left navigation bar Figure 13:Browser BI HNC/HND Computing 16 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Select File (Files) Browse to the file on your computer and select Open If you saved it in OneDrive for Business, select that option If you save it locally, select the local file HNC/HND Computing 17 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 For this tutorial, we will select Import to add an Excel file as a data set that we can then use to create reports and dashboards If you select Upload, the entire Excel workbook is uploaded to Power BI, where you can open and edit it in Excel online When your data set is ready, select View data set to open the data set in the report editor HNC/HND Computing 18 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 While in Edit view, you can create and modify your report because you are the owner of the report; You are a creator When you share your report with colleagues, they will only be able to interact with the report in Reading view Now that you are connected to the data, start exploring Once you've found something interesting, you can create a dashboard to track it and see how it changes over time Let's see how it works In the report editor, we will use the Field pane on the right of the page to create an image Select the checkbox next to Total Revenue by (Region) and (Sales Chanel) HNC/HND Computing 19 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Power BI analyzes data and creates an image If you selected Region and Sales Chanel, you will see a table If you have selected Total Revenue in advance, you will see a chart Switch to another way to display your data Look at this data as a line chart Select the line chart icon (also called the template) from the Visualization pane HNC/HND Computing 20 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Since this is a new report, you will be prompted to save the report before you can pin the image to the dashboard Name your report (eg Sales over time) and select Save (Save) and Continue HNC/HND Computing 21 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Pin the line chart to the new dashboard and name it "Financial model for instructions" Select Pin The success message (near the top right corner) lets you know the visualization has been added, as a tile, to your dashboard HNC/HND Computing 22 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Select Go to dashboard to see pinned, charted line charts, to your completely new dashboard Make your dashboard better by adding other image tiles and renaming, resizing, linking and repositioning adjacent tiles Select a new box on your dashboard to return to the report at any time Power BI returns you to the report editor in Reading view To switch back to the Edit view, select Edit report from the top menu bar When in Edit view, continue exploring and pinning the cells So what can BI to help my business? • Put information of an entire business on a dashboard: With Power BI, all important data from the business will be tracked through applications that allow display as a dashboard or general reports, charts over time • Create highly interactive reports Power BI gives you the tools to convert, analyze and display data Share reports in seconds • Stability analysis With Power BI, you are easy to create reuseable data models to ensure consistency between reports, make predictions, make future trends based on Current and past data • Embed reports into your applications Integrating your application with Power BI, interactive reports and real-time charts will easily be shared with other users or your customers HNC/HND Computing 23 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 D1 Evaluate the benefits and drawbacks of using application software as a mechanism for business processing When ERP systems or ERP software systems are applied to management operations, it not only helps businesses easier to manage operations but also helps improve efficiency in meeting customers' needs and increase the competitiveness of that business Today, ERP systems are important to manage thousands of businesses of all sizes and in all industries So what is ERP? So what exactly is ERP? ERP, abbreviated by Enterprise Resource Planning - is understood as the Enterprise Resource Planning System Simply understanding, ERP is the system used to plan resources in an enterprise or organization This system helps integrate the common functions of the organization or business into the same system instead of having to use single software For example, instead of using individual software such as financial software - accounting, HR management software, production management software, salary management, CRM software and data not available cohesion and inheritance, the ERP system will integrate all on a single software and the data will be inherited, linked together Figure 14:Enterprise Resource Planning ERP characteristics: ERP systems are database-based on the same system Instead of a number of independent databases with endless data warehouses that are not connected to ERP systems that connect data With a secure and centralized data store, everyone in the organization can be confident that the data is accurate, up-to-date and complete Data integrity is ensured for all tasks performed throughout the organization, from quarterly financial statements to single outstanding receivables reports The benefits that ERP brings to businesses: HNC/HND Computing 24 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Information is shared, focused, reliable and instant ERP system: is a model with a hierarchical data structure, including subsystems and modules These components are closely linked to each other And so the information is inherited from each other It not only collects and processes large volumes of daily transactions, but also quickly builds complex analyzes and diverse reports All information of the organization is declared and censored through many departments, departments and many people Like an internal control system on the same ERP application Help managers get fast, timely and reliable management information Since then make timely decisions Financial accounting module group of ERP system Help limit errors that employees often make in manual accounting Real-time information, increase production efficiency ERP application helps HR to streamline HR management and payroll processes, reduce management costs as well as limit errors and frauds in the payroll system ERP systems often require companies to define clear processes to help decentralize and assign tasks clearly Limit duplication of work Quality inspection, project management Real-time information, increase production efficiency ERP application helps HR to streamline HR management and payroll processes, reduce management costs as well as limit errors and frauds in the payroll system ERP systems often require companies to define clear processes to help decentralize and assign tasks clearly Limit duplication of work Quality inspection, project management Effective personnel management, clear process, eliminating duplication of work Disadvantages of software ERP Large investment costs Currently the majority of foreign ERP software is implemented by Vietnamese companies And it costs about several million USD for about 50 users (users) Software written by Vietnamese companies ranges from several hundred million to several billion VND The price depends on the number of users and the agreements that come with it During the ERP application process, there are additional costs incurred For example, software is upgraded to newer technology Enterprises must upgrade hardware, operating and other related software for compatibility Extended deployment time HNC/HND Computing 25 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 Going through many stages and usually lasts from to years Large corporations deploy subsidiaries that last up to years or more The level of ERP application in practice is also at a relative level due to the barrier of "culture" in each business Some organizations have to use multiple ERP software in parallel to get the right choice It takes time to benefit from ERP HNC/HND Computing 26 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) lOMoARcPSD|10228358 References https://www.roedl.com/services/interdisciplinary-services/customs-consulting/process-design/supporting-processes https://slideplayer.com/slide/5825407/ https://paginas.fe.up.pt/~acbrito/laudon/ch13/chpt13-1bullettext.htm https://www.guru99.com/mis-types-information-system.html https://www.geeksforgeeks.org/difference-between-structured-semi-structured-and-unstructured-data/ https://selecthub.com/business-intelligence/critical-business-intelligence-features/ https://www.shopify.com/encyclopedia/management-information-systems-mis https://www.office365vietnam.info/2018/10/09/huong-dan-su-dung-microsoft-power-bi/ HNC/HND Computing 27 Downloaded by Nguyen Minh Duc (FGW HCM) (ducnmgcs200781@fpt.edu.vn) ... the whole graphs Flexibility It is more flexible than structured data It is very flexible and has no but less than flexible than unstructured schema data Ability of extension It extends scale more... 13 M2 Justify, with specific examples, the key features of business intelligence functionality 14 Figure 10 :Power BI 14 Figure 11 :Interface BI 15 Figure 12 :Log...lOMoARcPSD |10 228358 Assessment Brief Student Name/ID Number Unit Number and Title 14 : Business Intelligence Academic Year 2 019 -2020 Unit Tutor Assignment Number & Title Assignment 1: Discover