e IflODUCOflOTflO DOI MOfI CONG TAG DAO TAO NGUON NHAN LlTC NGANH TAI CHINH NGAN HANG TAI CAC TRl/OfNG DAI HOC KHOI KINH TE TS NguySn Thj Thanh Huwng, PGS TS Phgm Thdy Huong Dgi hpc Kinh ti Qudc ddn T[.]
e IflODUCOflOTflO DOI MOfI CONG TAG DAO TAO NGUON NHAN LlTC NGANH TAI CHINH-NGAN HANG TAI CAC TRl/OfNG DAI HOC KHOI KINH TE TS NguySn Thj Thanh Huwng, PGS.TS Phgm Thdy Huong Dgi hpc Kinh ti Qudc ddn Tdi chinh-Ngdn hdng (TC-NH) dugc ddnh gid Id mpt nhimg linh v^c dung dau vi mm dp thu hdt ngudn nhdn lyc (NNL) nhicng ndm gdn ddy Syphdt trien cua cdc ngdn hdng thuang mgi ldm gia tdng ddng ki nhu cdu tuyen dyng Tuy nhiin, theo ddnh gid cua cdc chuyen gia vd ngudi sir dyng lao ddng, chdt lugng sinh viin tdt nghiip chuyin ngdnh ndy a cdc trudng dgi hpc vdn Id dieu cdn phdi quan tdm Bdi viit ndy s3 ldm rd nhiing hgn che ddo tgo ngudn nhdn lyc ngdnh ngdn hdng Idi chinh & cdc tru&ng dgi hpc khdi kinh ti vd di xudt cdc gidi phdp di cdng tdc ddo tgo ddp ting tdt han nhu f^u sir dyng vd phdt trien cua ngdnh thai gian t&i Til khda: Ddo tgo, NguIn nhdn lyc, Tdi chinb-ngdn hdng, Khung chuong trinh; K^ ndng mem Pbinrng phap nghien ciru Phuong phdp nghien cdu chu ylu dupe sd dyng bdi vilt la: i) Khdo sdt bdng bdng hdi Aoi vdi 150 cdn bp ngan hdng dd tit nghifp chuyen nganh tai chinh-ngan hdng tgi cic trudng dgi hpc khii kinh tl tieu bilu nhu Dgi hpc kinh tl quoc dan; Hpc vifn Ngan hang; Dgi hpe Ngogi thuang; Hpc vifn Tdi ehinh; Dgi hpc Thuong mgi (ii) Phdng vdn sdu can bp Idnh dgo cdc trudng dgi hpc vd cdc ngdn hang vd iii) Sir dyng cdc ngudn tdi liiu sdn cd khdc (khung chuang trinh dao tgo chuyen ngdnh TC-NH, cdc bdi vilt vd nghien cdu cd Ii8n quan ) Nhirng b^n che ddo tgo nginh tki chlnh-Dgan hhng cdng vifc ciia cdn bd ngdn hdng va Id "khodng trong" Idn nhat ve ndng lyc ciia cdn bp ngan hang hifn Kit qud khdo sdt ve nhu cau ddo tgo cua cdn bp ngdn hdng dd timg tot nghifp chuyen ngdnh TC-NH tgi cdc trudng Dgi hpc cd dao tgo chuyen nganh ndy cho thiy (bilu d l 1): nhu ciu ddo tgo vl kiln thuc chuyen mdn Id khdng nhieu (hon 70% doi tupng khdo sat lya chpn muc dp can thilt phdi dao tgo la mdc dp cao nhat Id 5) Nhu cau ddo tgo dupe coi trpng nhat Id tin hgc tinh vyc ngdn hdng (khodng 70% doi tupng lya chpn muc dp can thilt Id vd 5), ngogi ngit cung Id sy lya chpn ciia gin 50% doi tupng khao sdt Nhu elu dao tgo the hifn sy thilu hyt ve ndng lyc 2.1 Tieng Anh chuyen ngdnh vd kjf ndng mem qud trinh thyc hifn cdng vifc Sy thilu hyt ehua dtrgfc chu trpng nhieu chuang trinh c6 thl xuit phdt td npi dung va phuang phap ddo tgo ddo tgo hifn Tr€n thyc tl, thdi lupmg ddnh cho chuang Chuang trinh ddo tgo ngdnh tdi cbinh ngan hdng trinh tieng Anh khung chuang trinh ddo tgo cua cdc trudng dgi hpc khoi kinh tl thudng dupe xdc chuyen ngdnh TC-NH khdng ft, chdng hgn ciia Dgi djnh nhdm myc tieu trang bj cdc kiln thdc nen vl hpc Ngogi thuang Id 28 tin chi cho cd giai doan kinh tl, lugt vd nguyen ly hogt dpng ciia hf thong Gido dye Dgi cuong vd Gido dye Chuyen ngdnh; ngdn hdng, cdc nghifp vy ngan hang co bdn Da so ciia Hpc \^fn Ngan hdng Id 18 tfn chi Cd thl ndi cdc trudng dgi hpc cd dao tgo chuySn nganh TC-NH rdng, so vdi cdc mdn hpc khdc, sinh vien chuyfn thudng chu trpng nhieu vdo kiln thuc chuyen mdn nganh TC-NH cua cdc trudng deu dupe hpc tiing ma chua thgt sy quan tdm den cdc ky ndng mlm nhu Anh khd nhilu nhung mdc dp chuyen sau vd kha giao tilp, lam vifc nhdm, thuylt trinh, ky ndng sd ndng sd dyng sau dao tgo cdn rat hgn chl L3nh dgo dyng cdng nghf thdng t'n ITnh vyc NH-TC vd cdc Ngan hdng deu cho rdng bli canh hpi nhgp tieng Anh chuyen nganh dd nhdng ky toan elu nhu hifn nay, yeu d u ndm bdt va xiir ly nang lgi rit cin thilt qud trinh thyc hifn thong tin ngdy cdng quan trpng De ldm dupe dilu 64 KinhteJWtri '^ GlflODUCBfiOTRS Bieu 1: Danh gia mdc df cin dao tgo ve kien thuc chuygn nganh vd ky nang ii (% so ngudi trk Idi) Elanh gia mOc cdn dao tao kiln thut chuyen nganli (% s6 ngifdi tra Idi) -^kJningngojingO — d J ning tin hgc — k J nang giao tiip Nguon: Ket qud khdo sdt cua nhdm nghiin ndy cdn b p ngfin hdng c i n c d v l n t i i n g Anh chuyfin ly thuyit, ngdnh c h d khdng chi d o n t h u I n Id t i i n g Anh CCT bdn hdnh cdng vi^c thyc sinh vien khong cd nhiiu cicu ca hgi thyc ti nhu c h u o n g trinh d a o tgo ciia cdc t r u d n g Vifc d d o Cdc t r u d n g dgi h p c xay d y n g c h u o n g trinh d a o tgo tieng Anh phdt gdn v d i phdt trien mdi trudng, c o tgo ngdnh T C - N H c u a rieng minh tren c o s d khung hpi thyc hdnh d l sinh vien c d t h l s u d y n g n h i l u b a n c h u o n g trinh d o B p G D & D T ban hanh, theo dd cd cdng vifc sau T u y nhien, dieu vdn khodng h o n % khoi lupng k i l n thue dgi cuong, chua dgt d u p e tren t h y c t l k i l n thuc c o s d k h i i ngdnh la g i l n g nhau, phan khdc Lien quan d i n t m h p c d n g d y n g , k i t qud khdo sat nhu cau d a o tgo ciia cdn b p ngdn h a n g c h o thay ddy thudng ndm d k h i i k i l n thdc chuyen ngdnh ciia tdng c o s d dao tgo (bdng 1) la ITnh v y c m d v i f c d a o tgo cdc t r u d n g D a i hpc T h e o ddnh g i a eda c a c nhd quan ly d a o tgo, chua dap d n g d u p e n h u c a u thj t r u d n g T h e o khung c h u o n g trinh d a o tgo chuySn ngdnh Ngan hdng - Tdi chuong trinh hifn nay, t h d i l u p n g d a n h c h o mdn h p c chi'nb cua cac t r u d n g dgi hpe khoi kinh t l hifn " U n g d y n g c d n g n g h f t h d n g tin ngan h a n g " m$c dii d a d u p e cai thifn rat nhieu nhung ndi van cdn hgn che: Dgi h p c ngogi t h u o n g ddnh tfn chung deu t h l hifn s y phdn b l lupng k i l n thdc chi cho mdn h p c n a y b e n cgnh 3-6 tfn chi danh c h o khdng d i n g deu: khoi k i l n thdc chung vdn ngng Hf t h i n g thdng tin q u a n trj tiiy thudc v d o chuyen tinh ly t h u y l t k h i i k i l n thdc chuyen nganh Ngdn hdng hay Tai chinh q u o c t l ; Cac t r u d n g ngdnh lgi bj chia nhd N g u y e n nhdn cCia tinh trgng Dgi hpc khdc n h u H p c v i f n N g d n hang, T h u o n g Id vifc xay d y n g c h u o n g trinh cdn bj dnh hudng mgi, Dgi h p c K i n h t l Q u o c d a n k h d n g cd m d n h p c bdi cdm nhgn c h u quan, q u y trinh c6 tinh to chdc ning "iTng d y n g c d n g n g h f t h d n g tin ngan xay d y n g c h u o n g trinh d a o tgo m d i h a y doi hdng" md npi d u n g n a y chi d u p e long gh£p v d i cdc mdi mdt c h u a n g trinh ddo tgo q u a p h d e tgp vd dien mdn hpc khdc khd lau ngn khdng theo kjp s y thay doi eda thj 2.2 Npi dung chirang trinh ddo tgo cdn ngng vi trudng, c h u a cd s y d d n g g d p tfch c y c cua ngdn B a n g 1: P h d n b o t h d i l u p v g t r o n g c h u v n g t r i n h d d o t g o agkah sn Tentntoite DHNj^thttttng DHThutntftmai Hgc vi^n ngan hane DH Kinh ll quae dan N H - T C ciia m p t s l t n r d n g d a i h p c Khoi kien thin; GDd9i Khoi kien IhOcixT Khoi kien thitc chuyen nganh sctng^ cum% 45 32 36 47 27 39 57 28 47 39 21 50 Khac Tfing cong (tm chi) 21 22 140 132 132 18 26 151 Ngudn: Tong hgp lit cdc khung chuang trinh cita cdc trudng Kinli teJ'iiiittrieii ?lflODUC0flOTnO hdng- nhdng ngudi su dyng lao dfng Id sdn phim dao tgo cua cdc trudng Dgi hpc Cdc nhd su dyng lao dfng hifn tgi cdc ngfin hang cung cho rdng sinh vign thudng ft cd kinh nghifm thyc tien mdi dupe tuyln dyng Nguyfn nhan ciia tinh trgng ndy Id nfi dung ddo tgo hifn van n$ng vl ly thuylt, khd ndng dng dyng kiln thdc, ky ndng dupe hpc cdn hgn chl sue ip phdi hodn thdnh khii lupng kiln thdc Idn theo khung chuong trinh qui djnh vd co hpi thyc tgp thyc sy lgi khdng nhilu Tuy nhifn, theo qui djnh ciia khung chuong trinh hifn nay, thyc tgp dd vd dang dupe triln khai tgi cdc doanh nghifp nhung chl tgp trung vdo ndm culi vd ky culi Cdc khda thyc tgp cung chua dupe t l chdc hifu qud theo }^ kiln ddnh gid ciia cyu sinh vifn (Nh§n djnh "cdc khda thyc t§p dupe to chdc t i r dupe ddnh gid dudi mdc trung binh (mean=2) Thyc tl cho thiy, thilu sy lign kit ch^t che gida cdc co sd thyc t^p ciia sinh vien vd cdc trudng ddo tgo sinh vifn chuygn ngdnh TC-NH Id mft nhdng nguygn nhdn khiln cho dpt thyc tip chl mang tinh hlnh thdc vl sinh vign kbdng thyc sy dupe tham gia tryc tiep vdo cdng vifc chuyen mdn Nhieu ngdn hdng chl cho phgp sinh vien den lay so lifu vdo mft Ihdi gian nhit djnh tuan dl khdi dnh hudng din cdng vifc ciia hp Cdc s l lifu dupe cung d p cQng khdng hodn todn dupe c§p nh^t dl sinh vign thyc t$p tbiy dupe nhdng gl dang thyc sy dien trfn thj trudng TC-NH Bdn thfin cfin bp ngfin hdng dd ti>ng tot nghifp chuygn ngdnh TC-NH ciia cdc trudng Dgi hpc cflng cd nhdn djnh tuong ty vl nfi dung chuong trinh dgo tgo dupe thye hifn (bilu dl 2) Cdc cyu bpc vien cho rdng so lupng mdn hpc hifn chua phii hpp, thgm chi Id qud nhilu Vifc phdn bl thdi gian hpp ly gida cdc mdn ty thuylt co bdn vd chuygn ngdnh cung chi cd muc ddnh gid trung binh Id 2.67 mft lan nda khdng djnh cdc mdn hpc chuygn ngdnh hifn Nfi dung chuong trinh dao tgo cdn n$ng vl ly can dupe nhln mgnh vd ddnh thdi lupng nhieu hon thuylt, sinh vign khdng cd nhilu eo hpi tim hiiu nda Cdc cyu sinh vien ndy cung cho rdng thyc thyc tl Id nguygn nhdn dan din tinh trgng khd ndng tgp/kien tgp tgi ngan hang Id mdi trudng quan trpng irng dyng nhdng kiln thuc, k^ nfing dupe ddo tgo nhat de ngudi hpc hoan thifn vd phdt triln cdc k5^ cdc trudng dgi hpc chua dupe danh gid cao ndng nghe ngbifp Sinh vien cd thl quan sdt, nghien Khi dupe hdi "Theo ddnh gid cua anh/ehj, bao nhieu cdu, thyc hdnh cac tri thuc dd tilp thu nhfi % kiln thdc vd k^ ndng hpc dupe d trudng dgi hpe trudng, td dd ren luyfn vd phdt triln cdc ky ndng cd thl dp dyng vdo cdng vifc thyc t l sau tit thyc hifn cdng vifc, cdc y tudng kinh doanh mdi nghifp?", dgi b$ phgn cdc doi tupng khdo sdt cho Bieu 2: Danh gia ciia cuu sinh vien chuyen nganh TC-NH ve cong tac dao tao S6 luvng Cosdvatchit SV/lffp hpp ly vSdi^uki^n hpc t&p Ihu^n mii^uhijc t^pd^ydO Q u i n ly Idp hoc t i l Simftnhpc chi/ong trinh hiyp ly PhflnbAthici T h i / c t S p d u v c lu^ng cdc l6 chipc loi mdn co' bin/chuy£n ngdnh h;rply Ngudn: Ket qud khdo sal cua nhdm nghien cdu 66 Kinlityiiat trien GIflODUCeflOTIP^^ rdng mdc dp dng dyng Id dudi 50% dupe gid trj ddnh gid trung binh Id 2.67/5 Tiiy thupi; 2.3 Phuang phdp gidng dgy tich cyc chua phdt vdo CO sd ddo tgo, so lupng hpc sinh trung binh hifn hicy hit hifu qud dao dfng tu 50-80 sinh vien/ldp Ngay ca Hai nguygn nhfin chfnh ldm cho phuang phdp chuong trinh tien tiln chuyen ngdnh TC-NH cua gidng day tfch cyc, m§c dCi dd dupe dp dyng d cdc trudng KTQD hifn qui md Idp hpc cung khodng h-uimg dgi bpc cd ddo tgo chuygn ngdnh TC-NH, 50 sinh vifn/ldp Qui md ndy chua tgo dilu kifn dl chua phat huy hit hifu qud vifc ndng cao chit phfit huy toi da sy tham gia cua ngudi hpc Co sd vgt lupng ddo tgo Id: i) So lupng sinh vien cdn ddng, ca chat ciia cdc trudng bao gom; gidng dudng, phuong sd vgt chat thilu dong bp ii) thdi quen hpc tgp vd tifn gidng dgy/hpc tfp, hf tiling gido trinh Cd the gidng dgy theo phuong phdp truyen thing chua thiy rdng hf thing gidng dudng ciia cfic trudng hifn hodn todn dupe thay thl bfing phuong phdp chu cung chua dupe cdi tgo mpt cdch dong bp Vin cdn gidng dudng la nhd d p vd chua dupe trang b| dpng, tfch cyc cdc phuong tifn gidng dgy hifn dgi, phyc vy vifc Sy chuyin doi phuang thdc ddo tgo td ddo tgo dgy vd hpc Gido trinh, tdi lifu tham khdo ciia theo nien chl sang ddo tgo theo tfn chi dd tgo CCT hdi chuyen ngfinh chua phong phu, c§p nhgt vd chuygn eho ngudi hpc thyc hifn qud trinh hpc tgp ciia minh sdu dl sinh vign cd thl dpc va chuan bj vln Ah trao theo tien dp vd nguyfn vpng cua ban than tren CCT sd doi trudc din Idp Thu vifn chua c6 day dii cdc dilu kifn, ndng lyc vd hoan cdnh ciia bdn than Tuy dau sdch mdi nhat tren thj trudng nude cung nhign, dao tgo theo tin chi cung ddt nhdng thdch nhu quoc te thuc cho cdng tdc ddo tgo ve nfi dung vd phuong phdp gidng dgy Trong cdc yeu elu vl chuan ddo Chat lupng gidng vien Id mpt cdn trd khdng nhd tgo khdng cd sy khfic bift gida dao tgo theo tfn chi den hifu qud cCia vifc dp dyng phuong phap gidng vd ddo tgo theo nien che thi thdi gian thyc te ddng dgy tich cyc nhdm ndng cao chat lupng ddo tgo Idp ciia gidng vien Idp gidm di 1/3 dao tgo Hifn nay, tinh trgng thilu gido vien vln ton tai theo tin chi vd thay vdo dd la thdi gian ty hpc cua Ngdn hdng tai chfnh la mpt nhdng Imh vyc sinh vien tdng Ign Dl ddm bdo chit lupng gidng mang tinh chuan myc quoc te cao Nhilu nghifp vy dgy, van dl mau chot Id phai doi mdi phuong phap nganh mang tfnh thdng If vd quy udc quIc tl giang dgy vd hpc tap Phuang phdp dgy va hpc tfch nhu hogt dfng toan, kinh doanh chung khodn, cyc la phuong phdp phu hpp doi vdi hinh thdc ddo bao hiem Vifc tuyln chpn sinh vign tdt ngbifp tgo theo tfn chi Dilu kifn Ak phuong phap tfch cyc logi gidi d Igi trudng ho$c mdi chuygn gia gidi vl phat huy tdc dyng la qui md Idp hpc vua phdi, cd du lam gidng vien gap nhieu trd nggi luong thip, phuong tifn hd trp gifing dgy (may chieu, tai lifu thieu chinh sach dpng vien, mdi trudng va dieu kifn tham khao ), y thdc hpc t§p tot cua sinh vien vd Iam vifc khdng may hap dan so vdi cac doanh quan trpng bon ca la ndng lyc chuyen mdn; ky ndng nghifp, cdc t l chdc nude ngoai Thieu giao vien va hudng dfin thfio lugn vd djnh hudng cdc boat dpng sy gia tang nhu cau dao tgo td phfa thj trudng tgo hpc tgp cho sinh vien ciia giang vien phai cao ngn dp lyc ve gid gidng ddi vdi giao vien cac trudng Thdng thudng phuong phdp tich cyc se hifu qua dgi hpc, dd cd chuyen nganh TC-NH Theo neu sinh vien nghien cuu tdi lifu trudc len Idp, bdo cao kiem dinh chat lupng gido dye ndm 2009 giang vien tdng cudng cho sinh vign ty hpc ciia Hpc vifn Ngfin hang, tgi khoa Ngdn hdng, ndm hen Idp bdng cac bifn phfip nhu ngu van dl de sinh hpc 2008 - 2009, sl lupng'-gid qui chudn thyc hifn vien tim cdch gidi quylt theo djnh hudng cua la 46.207 tilt (chua kl 10.000 tilt gidng ngodi djnh gidng vien Vifc xin thdi quen ty hpc cho sinh vien mdc), vupt tren 8.800 tilt so vdi ndm hpc 2007cd vai trd vd cung quan trpng vifc ddi mdi 2008 Binh quan, mdi gifio vign thyc hifn tinh theo phuong phdp dao tao ndm hpc khodng tren 1.300 tilt quy chuan, gap gan lan so vdi djnh mdc cao nhat (khodng 500 tilt qui Kit qua khdo sat cho thay: qui md Idp hpc vd ca chuan) Sdc ep vl gid giang cdn xuit phat td vifc sd v§t chat/dilu kifn hpc t§p tgi cdc trudng dgi hpc md rpng qui md ddo tgo Mdc tang hpc phf doi vdi chua that s\f dap dng yeu cau cua phuong phap ddo tgo chfnh quy d cdc trudng cdng lgp chgm ban gidng dgy tfch cyc Nhgn djnh "qui md Idp hpc hpp rat nhilu so vdi sy gia tang chi phi cho ddo tgo,^ ly" ehi nhan dupe gia trj trung binh la 2.33/5 tu doi vgy dl bl sung nguIn thu, cac trudng phdi tfch cyc tupng dieu tra, nhfin djnh ve "co sd v§t khai thac td cac boat dpng dao tgo khdng chfnh quy chat, dilu kifn hpc tap thugn lpi" cung chi nhgn kJnliteJ'liatM 67 ?lflO-DUCBflOTflO ben cgnh vdi ddo tgo cbinh quy D i l u ndy d i n d i n tiidi gian d i m g Idp cua gidng vifin dgi h p c p h i n Idn bj qud tdi: h l u h i t cdc gidng vifn dgi h p c d i u v u p t gid djnh m d c , cd n h d n g t r u d n g h p p v u p t tdi 0 % Khoi lupng gifing dgy Idn dnh h u d n g d i n vifc nghign cuu khoa hpc, tham gia cdc hogt d f n g t h y c tien (di t h y c t l tgi cdc ngfin hdng, tham gia cdc hogt d f n g tu v l n ) cua gidng vign Bdng c h o t h i y k i t qud khdo sdt sinh vien dd t i t nghifp ngdnh N H - T C v l gidng vien M$c dii c h i t l u p n g gidng vifn dd d u p e cdi thifn nhfhig ndm g i n ddy n h u n g hgn c h l Idn n h i t ciia gidng vifn hifn v l n Id khd nSng k i t h p p gida ly thuyet vd cfic van d e t h y c tien Dfiy ciing Id mpt n h d n g nguygn nhan d i n d i n tinh trgng sinh vign chuyen ngdnh t i t nghifp t r u d n g t h u d n g phdi hpc them cdc k h d a chuyen mdn nghifp vy d u p e tuyen dyng vdo Idm vifc tgi ngfin hdng ddi hdi m d i cua thj t r u d n g lao dOng M i d p t thdng bdo t u y l n d y n g , cfic ngdn h d n g t i l p nh^n hdng ngdn d o n d y t u y l n , n h u n g tl If d n g vien trung tuyen khdng e a o , n h i l u phdi ddng t u y l n n h i l u lan cho m f t vj tri t u y l n d y n g mdi c h p n d u p e n g u d i dgt yeu d u Dgi difn t u y l n d y n g ciia m p t s l ngan hdng cho biet: l^ Id cdc d n g vign c d t h l gidi v l ly thuylt, k i l n thdc sdch vd, n h u n g bpc Ip nhieu khiem k h u y l t v l ky nfing g i a o t i l p , k ^ nfing t h y c hfinh chuygn mdn, cflng n h u cdc k ^ ndng bo t r p khdc n h u ldm vifc n h d m , khd ndng t u sdng tgo, kha nfing thfeh ung vdi mdi trudng N h a n vien m d i t h u d n g khdng t h l tdm vifc d u p e tgi ngan hang, phdi ddo tgo td - thdng s l sinh vien tot nghifp dfip d n g d u p e nhu d u ciia cdc t l c h d c tuyen d y n g chl chiem khodng 1/3; 2/3 cdn Igi deu difn phai ddo tgo Igi Thdi quen, ndng lyc hpc tgp cua sinh vien c u n g Id mpt y l u to tdc dpng tdi tfnh hifu qud ciia p h u o n g phdp gidng dgy vd hpc tgp tfch c y c T h d n g t h u d n g , de hpc tgp theo p h u a n g phfip tfch c y c , sinh vien can chuan bj mpt k h i i l u p n g k i l n t h d c nhat djnh t r u d c den Idp thdng qua v i f c d p c tdi lifu tham khdo ngfin hdng nfim 0 v l trinh d p , nfing tyc ciia tdn B a n g : B d n h gia c u a s i n h vien dfi t o t n g h i f p ve g i a n g vien Tning binh D$ l^h chuin Ket qud khdo sfit cua T r u n g tam d d o tgo vd t u van c d nhdn tdi chfnh - n g a n hdng Vift N a m c h o thay r5 n h d n g hgn c h l cua nguon nhan lyc ITnh vyc nfiy, cy the Id: - K i l n t h u c v l ngdn b a n g n h u m p t ngdnh kinh doanh cdn hgn c h e ; - K h d n g it tan c d nhdn k h d n g rd tam quan trpng ciia khdch h a n g , k h d n g h i i u rd Igi nhugn tudn di kgm vdi nii ro; Giang vien co kiln thuc chuyen mon tit 3.72 0.753 Giing vien nhi$t tinh giang % , thu hut du^c SLi tap tmng va khuyen khich h^c vien tham gia vao bai hpc - T h i l u ty tin g i a o tiep, dan d i n t h i l u kha ndng trinh bdy m p t each t h u y l t p h y c ; 3.37 0.854 Giang vien kit hpp hai hoa gi&a ly thuydt va thi;c hanh tronK bai giang - T h i l u khfi nfing k i l m sodt cdm xiic, d$c bift phdi giao djch vdi khdch h a n g khd tinh ho$c cd mau thuan ve lpi ich; 3.14 0.999 Giang vien cung cap cac kien thiic c^p nhat, thucmg xuyen lien hf thyc te 3.32 0.991 Ngudn: Ket qud khdo sdt cua nhdm nghiin cuu tim hieu cdc v l n d l t h y c t l phdt s i n h Tuy nhien, thdi quen thy dpng h p c t§p cua mpt bd phgn sinh vien khdng de ddng thay doi Thgm nda, trinh d p t i i n g Anh hgn e h l c u n g Id rdo cdn k h d n g nhd doi vdi vifc tiep egn vdi cfic k i l n t h d c , ky ndng m d i , hifn dgi ve c h u y e n nganh ndy 2.4 Chdt lu^g ddnh gid cao sinh vien tru&ng chira dugfc Hau het cdc nhd t u y l n d y n g ngan hdng deu - Thieu khd ndng t u d u y s a n g tgo ngn t h u d n g g$p khd khdn roi vdo tinh h u o n g can s y chu d f n g gidi q u y l t van d e vd d u a giai phdp; Trinh d p t i e n g A n h c h u a dii d e phyc vy cac khdch bfing n u d e n g o i i tgi q u a y ; Chinh nhihig d i e m hgn c h l ndy d a k h i l n cho cdc tfin c d nhan g $ p rat nhieu khd khfin t h a m gia tuyen dyng Mfit dieu tra c u a to c h d c chuyen nghifp ve nhdn s y c h o t h a y c d d i n 30 tfin c u nhan xin vifc, thi chi cd m d t n g u d i nhgn d u p e v i f c lam Ngay cd vdi ty If c h p n lpc n h u vfiy, n h u n g c a c tfin c d nhdn ndy cung rat it thich n g h i d u p e n g a y v d i c d n g vifc (neu cd thi m d c d f nii ro t a c n g h i f p rat c a o ) Vi t h l , cdc tan c d n h a n v l n d n it nhat t u d e n tuan dao tgo c h o tCmg vj tri m d i c d t h l bdt tay v d o c d n g vifc cho rdng chdt lupng d a o tgo n h a n lyc ngdnh T C - N H d m p t so c d n g d o g n n h i t djnh N h u vgy, chat lupng cac trudng dgi h p c hifn c h u a ddp ung d a o tgo c d nhfin N H - T C c u a cfic t r u d n g Dgi hpc, d u p e nhu d u s u d y n g tao d p n g , c h u a gfin vdi nhihig H p c vifn cdn c d Ichoang e a c h so v d i y e u cau t h y c t l 68 KinhtyhatM