Quản lý phát triển dịch vụ xã hội ở nhật bản bài học kinh nghiệm cho việt nam

Scienee iTeckaoliigy Developaeit, Vol 17, No.(H - »M QUAN LV VA PHAT THrtNDICH W XA HOl dNHJT B A S - B t o a < ^ KINH NemeM CHOVIfTNAM MANAGEMENT AND DEVELOPMENT OF SOCIAL SERVICES IN JAPAN AND EXPERIENCE FOR VIETNAM NguySn Thj Khoa Tnidng Bti hoc Kinh ti-LufI, BHQG-TPHCM-nmgi^etlilu.ym {Bai nhln ngiy 17 difag 11 n t o 2014, hoan chinh sOa chQH ngiy 56 Wiiig 12 Mm 2014) TOMTAT •^ OKh'vShollinMlngdlch'iuMpiingcicnhucaucfiigiing-tacdnlimnh^phlSltt^xa Ml.c6mllrdaanbaophicl'ilBindShitsicnSlrcdilimklimmdhinhguanlfhvpl^nhillrong,Hcnmgcat,chi 'I'f^Scuicsing.lrongmihfchtfncicdichyvxahiilimtllrongnhilngtinhyv^daihudivcnMng kci qua ndi bal vad nhiiu Unh nghiem dihi Iham khao QuallmhliuyimihMguinlfiva phil Irlin dich vyxShilcua Nhfl Bin vo cic nuic cho Ihify: Vifi Nam phil khing dhh/ht^c ngi^ li diu co si lj) luin v4 Ihrc liin mfl cich rS ring, trl ''jf^^i'J^iMI'uingchocicguyitsichviphitlrlindichvuxShil.xiydmght Ihing an sinh ''^'Vi.-00 dur«n,dh,nh Ihlch hop cho srphil irlin dich ygxa hil nhim rao m^tm CO bin liph vu cho ngudl c6 mil cupc sing nga,, cang lil km ci vi vit chit vi Hah Ihdn nt khia; ^in ly, phii irlin, dich vu xd hil ABSTRACT Social services are services Ihal meet demands of communlly and individuals for developmenl enhance welfare and social equality, promole elhlcal values and humanltt«, f and ofsoc^con«nlc nature which can be provided by government, society or market Social s 7le^ce1^f ".""Z '^"'"" "" * "'•"• " "^^""^ of education, training medicine "'^''••"^logy culture Information, sports or olher social assistance forms ô,,ôã "'''""^Z'^'""' '""ã"ã"ã'^ and social challenges Japan remains a powerhouse net o words economy but also in social management and developmenl Japan has strived loflnd I su, Me managemeni model lo enhance living slandards In which social services hove o outstanding ackevemems Their exp^ence Is worth learning Through analyzing Ji^ranS social management and developmenl model, we found "'O's'^uyforyielnamtodermealheoretlcalandpracllcalbaslsfcrsoclalservlcesandwelfarepollcle m a clear, thorough and m^orm manntr in order lo create a suitable model for social ser Trang 20 • ^^ T*P CHi M A T T M i N KHSCH, T j H , S6 Q4- 2014 devehpmenl TUs is for Ihe primaiy larget ,f generating a belter life In both physical and mental keywords: Management, development, social services LGiMtbI$a Djcli vy xa h ^ 14 Bnh w c ho?l dong rgng IOH, phong phfl, da d^ng, t ^ t^i va phat triln khich quan, ^ liln vfti qui trtnh xa h}i Tuy nhiln, xa h«i dang tin tji nhilu quan nilm khic vl linh vvic niy Do do, vi|c fln til, xie dinh rS vai tr6 v i ban chal cua dich vv x a h ^ i l i rft c ^ thilt B/ch n xl hil la loan bi cic hoal ding ma kit qui cua ching Ihudng li ahUag sin phim vd hlnh khdng Ihi nhan dlin bing cie giic quan, dim gii irl lao ding vi chil bt^ng sin phim bing gii ci Irao dii trSn thi Irudng Ho?t d§ng djch vv xa h^i bao tiilm Ifin til c4 cic ISih v j c ohi phli rit ldn din qui trtnh phit trtIn kinh tl - x< hji, mli miimg ciia ling quic gia n6i rilng v i loin Ihl gifti nfti Chung Dich vv xi h^i khftng chi bao gim nhOng Ibh vvc nhu vjin tii, du lich, thuong mfi, ngSn hing, buu di«n, bio hilm, truyin thftng liln Ivc, mi cftn ta Ifta din cic Bnh vvc mfti ml nhu bio v | mfti Iruftng, dich vv vin hfta, dich w giii Irt, djch vv hinh chfah, to vln phip luSI, mli gifti hftn nhfin, Dich vv xa h$i Ii cic chftc ning ho|c cic nhi|m vy dugc thvc hi§n m i ngufti la cft nhu clu v i dft tvo gii ci, hinh thinh nfin m§t thi tmftng thich hop Dfti dich vv x i h^i dupc dl cip nhu li nhOng hing hfta vft hhih, mpt frong nhOng d^c di&n ciia chflng li dupc Ugu thy 1^ thfti dilm sin x u l t Thuimg Ihl chflng khftng thi chuyin nhupng dupc dft, khing diu co dupc, vfti 3? nghIa niy, dich vy xi hfti khftng Ihi mua dupc dl sau dft bin Ivi vfti mftt mflc g i i khic C o sft ly l a | n vl djch vy x i h$i 2,1 Khai nipn djch vaxdh^l Khii nifm djcb vy Theo Tir diln Tilng Viel "djch vy Ii cftng tic phuc vu sinh hoal thuftng ngiy cho dflng dio quia diung, cft 16 chfic v i dupc tri cftng"' Tir diln Wikipedia Tilng Vifit dinh nghia "djch vy kinh tl hpc, dupc hilu Ii nhttng thfl toong ty nhir hing hfta nhung phi vfit chirl Tham khio Tit diln Kmh tl hpc hi|n dyi David W.Pearce chfl bifin Ihl "dich vy li cic chiic ning hofic cic nhifim vy dirpc Ihyc hifin mi ngufti la cft nhu d u v i dft tyo gii ci, htoh thinh nSn m ^ thj ttuftng thich hpp Dfti dich vy dupc dl cfip nhu l i nhiing hing hfta vft hhih, mftt bong nhttng djc dilm cfla chflng li dupc tifiu thv tai thfti dilm sin xull Thuftng Ihi chflng khflng Ihl chuyin nhupng dupc, dft, khftng diu co dupc, vfti ^ nghTa niy, djch vy khflng Ihl mua dupc dl sau dft bin lai vfti m§t mflc gii khic"* Theo PhiUp Kotler Ihi djch vy l i mftt hoyt dflng hay lpi ich cung flng nhim dl trao dli, chu ylu Ii vfl hhih v i khflng din din vific chuyfin quyin sft httu, Nhu vfiy, cft nhiiu khii ni^m vl dich vy dupc phit bilu dufti nhttng gftc dfl khic nhung Iheo chflng Ifti Ihi: dich vu li hogt ding loading CO chu dlch cua ci nhin hay li chic nhim d^ ung nhu ciu cua coa ngudl Bic 'Nguyta van Xft (chu bita): Ti dlin Tlian mi NXB Trf 2000 Ir.IgO '^J',i?^ NXB (JTQG ~ "ã '*^'' *^'ô* '' V **" *4 Dai hpc Kinh tl quic dta, 1999, Tnmgll Science A f iHcbnol^y DerelApaent, Vol 17, No.$4^ - ^ ^ diim dta dfch vu td IdiSng ton tai & dgr^ s^ phdm ctf thi- (Imt hinh) fdae hang hoa Ididr^ ddn t&i viic chuyin quyin sa hOu nhung ph^ vy tnfc Hep nhmg nim cdu nhdt djnh ciia xa h$L h?l$^ig'tSe^hti^^$r^'va