NGHIÊN cứu về ĐỊNH HƯỚNG VIỆC làm SAU KHI tốt NGHIỆP của SINH VIÊN KHÓA 23 NGÀNH NGÔN NGỮ ANH TRƯỜNG đại học KINH DOANH và CÔNG NGHỆ hà nội

HANOI UNIVERSITY OF BUSINESS AND TECHNOLOGY FACULTY OF ENGLISH LANGUAGE STUDIES   GRADUATION PAPER A STUDY ON JOB ORIENTATION AFTER GRADUATION OF THE 23RD COURSE STUDENTS IN FACULTY OF ENGLISH LANGUAGE STUDIES AT HANOI UNIVERSITY OF BUSINESS AND TECHNOLOGY NGHIÊN CỨU VỀ ĐỊNH HƯỚNG VIỆC LÀM SAU KHI TỐT NGHIỆP CỦA SINH VIÊN KHĨA 23 NGÀNH NGƠN NGỮ ANH TRƯỜNG ĐẠI HỌC KINH DOANH VÀ CÔNG NGHỆ HÀ NỘI HANOI, 2022 HANOI UNIVERSITY OF BUSINESS AND TECHNOLOGY FACULTY OF ENGLISH LANGUAGE STUDIES   GRADUATION PAPER A STUDY ON JOB ORIENTATION AFTER GRADUATION OF THE 23RD COURSE STUDENTS IN FACULTY OF ENGLISH LANGUAGE STUDIES AT HANOI UNIVERSITY OF BUSINESS AND TECHNOLOGY NGHIÊN CỨU VỀ ĐỊNH HƯỚNG VIỆC LÀM SAU KHI TỐT NGHIỆP CỦA SINH VIÊN KHĨA 23 NGÀNH NGƠN NGỮ ANH TRƯỜNG ĐẠI HỌC KINH DOANH VÀ CÔNG NGHỆ HÀ NỘI Field: English Language Course: English Language Studies Supervisor: HANOI, 2022 CERTIFICATE OF ORIGINALITY I, the undersigned, hereby certify my authorship of the study project report entitled “A study on job orientation after graduation of the 23rd course students in Faculty of English Language Studies at Hanoi University of Business and Technology” submitted in partial fulfillment of the requirements for the degree of Bachelor of English language Except for the indicated reference, no other person’s work has been used without due acknowledgement in the text of the thesis Hanoi, 2022 Approved by SUPERVISOR (Signature and full name) Date: ………………… ACKNOWLEDGEMENTS I would like to express my sincere gratitude to all the individuals who have contributed and given their opinions to improve this graduation paper First of all, I am very grateful to my supervisor - …… for patiently guiding me and always helping me throughout the research process I am extremely happy to have the opportunity to study with an excellent supervisor like Ms Ha A special message of my warmest appreciation from the bottom of my heart is sent to all the talented teachers and professors in the Faculty of English Language Studies I wish the teachers good health to continue their career of cultivating people, guiding the next generations of students, will always maintain the prestige of the faculty as well as improve and enhance the position of HUBT for education in the country Next, it is impossible not to mention the dear friends who were by my side and helped me during my study Thank you to all the students in the 23 rd course in Faculty of English Language Studies at my school for helping me with the survey Last but not least, all my thanks are for the sacrifices of my family who have always encouraged me to complete this study TABLE OF CONTENTS CERTIFICATE OF ORIGINALITY .i ACKNOWLEDGEMENTS ii TABLE OF CONTENTS .iii ABSTRACT v LIST OF ABBRIVIATION vi PART A: INTRODUCTION 1 Rationale for the study .1 Aims and objectives of the study .2 Research questions Scope of the study Design of the study PART B: DEVELOPMENT Data collection 1.1 Theoretical basis 1.1.1 Definition of job, job orientation and English language study 1.1.2 Target groups .4 1.1.3 The important role of job orientation 1.2 Methods of data collection 1.2.1 Use references 1.2.2 Use the results from actual survey .6 Data analysis 2.1 Research setting 2.1.1 Location and background: 2.1.2 Data collection tools: 2.2 Job orientation of English language studies students 2.2.1 Pedagogy 2.2.2 Professional translators .8 2.2.3 Business 2.2.4 The professions use English as a tool 2.3 Data analysis 10 2.4 Conditions affecting student’s orientation .14 2.4.1 Learning environment - school influence 14 2.4.2 Family 15 2.4.3 Society 16 2.4.4 Individuals 17 Suggestions to have the right job orientation 18 Result, Remark .19 4.1 Result 19 4.2 Remark .20 PART C: CONCLUSION 22 Recapitulation 22 Limitation of the study 23 Suggestion for further study 23 REFERENCES vii APPENDIX vii ABSTRACT Job orientation after graduation is extremely important for final year students at colleges and universities This paper is a scientific research on job orientation after graduation of the 23rd-course students of English language at HUBT The study aims to provide the basic concepts of English language study, job opportunities and career guidance of this course The obtained product is the answer to the main question: what is the main orientation of the 23rd course students at HUBT? The study was carried out because of the importance of job orientation, especially the necessity for university graduates The purpose of this study is to answer questions about job trends for those who study English, the research for HUBT scope Research methods to complete this graduation paper are data collection and analysis by survey questionnaire The results of this study have shown that the majority of job orientation of students are teachers at English centers, with 50.8% of the total of 295 students participating in the survey Based on these results, it is shown that after completing years of university studies, the students of the 23rd course of Faculty of English Language Studies at HUBT mostly love to work in pedagogy The advantage of job research is that it helps learners to realize their own personal orientation when they have acquired the sufficient amount of knowledge at the university LIST OF ABBRIVIATION HUBT – Hanoi University of Business and Technology PART A: INTRODUCTION Rationale for the study After completing a bachelor's degree program at a university, some students will immediately enter the labor market or some will continue to study postgraduate training programs Making the right choices for the future is something that takes time, especially for students who are about to graduate and prepare for life To go in a certain direction, each learner himself must have his own personal orientation right from the time he is sitting in school Job orientation appears and gives learners an overview, answers basic questions and gives answers on issues of interest like ability, hobbies, family conditions, job opportunities, future income, etc These questions are the primary concern that no student does not think about Dang Danh Anh, in his article in the Journal of Educational Development, issue (64), mentions issues related to job research and career orientation Author Nguyen Tien Dat (2004) also affirms that research on job orientation is the practical research that gives a clear insight into the thoughts and psychology of graduating students As a result, this research brings great value not only to individual students This is a study with a practical view, which hopefully one day will be a contributing document in education, training and the field of labor market in Vietnam Recognizing the importance of job orientation and seeing that the number of students of English language studies in Vietnam’s universities is very large and each student has their own study and living conditions Therefore, the employment orientation of each individual is unique Within the scope of HUBT's, there are currently 342 students of the 23rd course who are eligible to defend their graduation paper, that is, more than 300 students become new bachelors So, what are future graduates thinking? Do they have a specific job orientation in the near future? This interesting topic leads to the researcher’s decision to write about it in more detail in her graduation paper titled ‘A study on job orientation after graduation of the 23 rd course students in Faculty of English Language Studies at Hanoi University of Business and Technology’ The main reason this study was conducted is to provide concise and easy-to-understand answers to the research questions of the paper From there, we will consider thinking and find out the factors affecting the students’ thinking Finally, the study will provide specific statistics on the percentage of job orientation for English language students of the 23 rd course at HUBT and suggest some ways to have the right job orientation Conclusions and suggestions from this study will provide useful information for future studies It is knowledge about job orientation, career for English language students, especially the field of interest and most suitable for students in Faculty of English Language Studies who are going to graduate from HUBT Aims and objectives of the study The study aims to learn about the concept of employment orientation and the role of employment orientation and then answer the research questions posed in general Moreover, it is carried out to the research on the current situation of job orientation after graduation of the 23rd course students of Faculty of English Language Studies at HUBT It also analyses the factors affecting students' job selection orientation after graduation and the differences in the students' job orientation Research questions This thesis aims to answer the following questions: - What students of the 23rd Course in Faculty of English Language Studies at HUBT plan to after graduation? - What jobs are most oriented by the 23rd Course in Faculty of English Language Studies at HUBT? What should students to have the right job orientation? Scope of the study Figure 2.4 gives the percentage of students who want to continue their studies or study-related jobs The highest rate with the orientation is to continue studying for a second bachelor's degree (36.7%) The rate of choosing postgraduate school (master's and doctorate) accounts for 30% The proportion of students working while studying is 20% and other vocational certificates are 13.3% The results show that the majority of students intend to continue their studies to get a second bachelor's degree, with 10.4% of the total number of English language students in the 23 rd Course at HUBT choosing to continue studying, this number is not too large (I am not very clear about 10,4% mentioned in the description of Figure 2.4 on page 13 Could you explain it?) Table 2.1 Number of students surveyed  Job orientations Pedagogy  Number of students English language center 91 Primary school  20 Middle school 20 19 Professional translators Continuing studying Other jobs High school 13 University Translator  33 Interpreter 15 Postgraduate Second Bachelor degree 11 Working while studying Vocational certificate Secretary/assistant  17 Salesman Self-employed  12 Tour guide  10 Content writer Import-export specialist 10 Human resources Total 295  Thus, the specific number of survey participants is 295 out of 342 who are about to graduate from the 23rd Course in Faculty of English Language Studies at HUBT 2.4 Conditions affecting student’s orientation 2.4.1 Learning environment - school influence At universities, the educational program directly affects the career direction of students The theory of the subjects, practical exercises and the 20 internship period play a role in determining the amount of knowledge of students The pedagogical impact of the school's curriculum is to help students choose a career appropriately In school, in addition to classroom knowledge, each student must acquire information about careers in society, grasp the system of requirements of each specific profession that he or she wants to choose, and must have self-discipline skills compare their qualities, psycho-physiological characteristics with the system of requirements of the profession that is being put on employees The job orientation of the school plays a significant role in the choice of a student's future direction Therefore, the school needs to have career-oriented activities for students How you know about conditions affecting student’s orientation and suggestions for students to have the right job orientation? The more universities and colleges promote job fair activities, the more influence they have on learners' job orientation The more promotional activities, the more frequent, and the more diverse forms of organization will increase the attractiveness of learners' career choices The more attention the school pays and the more career counseling activities are organized, the more specific learners will be in their future orientation 2.4.2 Family Families are advisors to students' plans because they understand the characteristics and qualities of their children more than anyone else Therefore, students' job orientation is greatly influenced by their families Parents influence their children through their education level orientation and career field Most parents attach great importance to the education of their children After finishing university, many parents expect their children to continue to study further, wanting their children to have the highest qualifications Also, does the career have value and does the workplace meet the needs, abilities, and aspirations of the children? This is the issue parents are most concerned about The reason for choosing a career field for children is because parents want their children to have a stable job, a job with high 21 income and diverse job opportunities However, this is similar to dominating careers for their children On the other hand, family tradition has a significant influence on employment orientation, this issue is always important to Vietnamese people in particular and Eastern people in general Fathers and mothers who want their children to finish college will the work given by the family's allowed framework Although it may not be the right direction for their children, every parent wants the best for their child Therefore, students should consult their families when they want to make a decision for their future The advice and comments from the predecessors are never superfluous This avoids you from deviating from your career direction 2.4.3 Society Social demand, also known as the labor market, is an ever-changing factor In a certain period, there will be some areas that need a lot of human resources, but after a few years when the supply of human resources is too large, it will lead to saturation and increase the risk of unemployment After leaving school, a whole future horizon is appearing before the students' eyes Society is developing, changing day by day, so it also greatly affects the decision of each individual when graduating from school Opportunities to improve youth's knowledge and skills have never been more numerous than they are now Society requires young people to develop up to speed, otherwise they will be eliminated quickly What professions are "hot", are making money, what should you after graduating to have a source of income without worrying about living expenses What jobs are highly economic, what are the job opportunities of that industry, are there opportunities for advancement and learning different skills and experiences and so on All these things cause students to have many concerns Society is the leading factor that directly affects the future decision for students Therefore, learners need to find out information, consider the social 22 needs of each industry before choosing 2.4.4 Individuals The article on the website of the Vocational Education and Continuing Education Center of Nha Be district talks about "Factors affecting career orientation", in which the first core factor mentioned is the individual himself Each individual is the biggest factor determining the direction of employment because no one knows you better than you You, therefore, should consider what the job requires, whether it fits what you want or not, what you love and what you are passionate about before you make the final decision on your career The next factor related to each individual which has been proven in practice is capacity, the more capable you are, the greater the chance of success If your abilities are limited, you had better know how to measure yourself to make the right career choice Qualities and personality will also affect career choice Are you a patient, restrained person or a quick-tempered person who easily loses the temper? Virtues such as honesty, confidentiality, courage, carefulness, meticulousness are also matters of concern They can be strengths or weaknesses when making job selection decisions Each individual must know what personality he or she has in order to aim for the right career Next is the issue of health to see whether the chosen profession is suitable for your health or not Each person must understand that problem so as not to work too hard Another personal issue is appearance Jobs that require good looks will often be suitable for people who know how to care and have an attractive style Everyone should consider this factor to be more convenient in going to work in the future When deciding to choose a career, students need to know what their talents are and whether they are suitable for the industry Absolutely they should not choose a career just to please someone, without passion or capacity as this job will not be able to last long 23 Suggestions to have the right job orientation Students after graduating from English language studies can a lot of different jobs What are the measures to have a suitable career orientation? There are many ways to choose the suitable orientation Here are a few typical suggestions for students to take into account while they are deciding on their future career Suggestion 1: Define themselves Different individuals possess very different talents and interests This leads to making different choices in a particular situation Therefore, the future career orientation should first take the lead of each person Specifically, when orienting their career, students need to carefully consider their interests, personality, desires, passions as well as all other factors related to themselves Suggestion 2: Set goals In order to have a reasonable job choice, students need to set specific goals when orienting their career, which helps to balance, inspire and even create joy for future work They should think about their specific goals for graduating from college such as completing a daily schedule, taking a new skill course, getting their first job with a specific salary, etc Suggestion 3: Join the internship It is a really good idea for the students to take part in an internship to get a realistic view of the work Internships help them experience a new environment, help them no longer be surprised and have the opportunity to get acquainted and experience soft skills in a collective working environment During the internship, students themselves will become more mature because reality and theory are very different When entering the internship environment, students have the ability to choose what to learn and should focus on, and what to ignore to develop a career Therefore, it helps to choose a future career better Suggestion 4: Mentally prepare for change 24 Students need to prepare their minds to change so that they don't feel disappointed and confused When choosing a job, everyone always wants it to be a suitable job However, fresh graduates need to learn and be willing to experience something new and different There is a fact that not every job is right for anyone's goals so students should not be afraid to change Suggestion 5: Never stop learning Researching and learning specialized knowledge as well as other new topics will help each person develop more and more When choosing a job, students need to understand the professional knowledge of that job and be able to complete the job Continuous learning is an active activity that helps people reduce mistakes and shortcomings in life The ability to follow the right career path is thanks to the knowledge we learn every day Result, Remark 4.1 Result The development part of this graduation paper is divided into main parts: Theoretical basis, Data analysis and Result/Remark To establish the study, the contents developed in this study are logically presented by category The data collected from the survey are presented visually in the form of charts and tables The theory of the study closely follows the theory of the topic: job research, job orientation after graduation, related to English language major, and data collection methods The study focused mainly on the analysis of the data obtained as a percentage Part B has focused on completing the main task of answering research questions that the topic has raised from the beginning: Question 1: What students of the 23rd Course in Faculty of English Language Studies at HUBT plan to after graduation? Question 2: What jobs are most oriented by the 23rd Course in Faculty of English Language Studies at HUBT? Question 3: What should student to have the right job orientation? There are major groups for job orientation of English language students: teaching, commerce and English as a tool For HUBT, students who 25 participated in the survey actively provided information to analyze data for research In particular, the data shows that each job group is divided into different specific types of work, from which the post-graduation job orientation of students of 23rd Course of the Faculty of English Language Studies is extremely diverse: categories related to English pedagogy, categories for professional translation, categories for working while studying and categories for other occupations The highest rate is oriented to become a teacher at an English center with 60.7%, the number is 91 students out of 150 students oriented to pedagogy (50.8%) The lowest rate is human resources orientation with 4.5%, only students out of 67 students who choose to other jobs (22.7%) In general, the second chapter of this thesis has created the most general and objective view of the job orientation of the 23 rd - course students in Faculty of English Language Studies at HUBT 4.2 Remark At the regular Government meeting in May 2022 on June 4, Prime Minister Pham Minh Chinh chaired a meeting to discuss the socio-economic situation in May and the first five months of 2022 Accordingly, in the context of the world situation continues to develop complicatedly and unpredictably, the Russian-Ukrainian conflict has not shown any signs of cooling down; many major and important events in the country are taking place with excitement and quality The socio-economic situation in May and months achieved many positive results External activities have been implemented actively, smoothly and effectively (Ho Chi Minh City Law Newspaper, Vietnam News Agency, June 4, 2022; at 15:44) According to the assessment of Nikkei (Japan), the index of recovery after the COVID-19 pandemic, Vietnam increased from 48th to 14th place in the world The positive recovery of the economy is a good sign for the comprehensive development of the country Faced with the task of 26 maintaining economic stability and ensuring the effective implementation of key state policies, difficulties and challenges are opened up The changing social situation has strongly affected the labor market, affecting employment issues Among related problems, the issue of job orientation for students is strongly influenced by the social situation The most obvious change is among students at universities, especially those preparing to graduate In the current period, learners must consider and orient their career early because it is necessary since they are still in school Career orientation creates an important turning point and has a great influence on the future of each person A long process to learn, discover and research will tell us the very urgent problem of job orientation And besides socio-economic factors, factors affecting employment orientation are extremely diverse The factors that have been given by this study include: learning environment, school knowledge, family, self and society Students of the 23rd Course in Faculty of English Language Studies at HUBT as well as many other students in Vietnam, the factors outlined in the research will partly be the basis for students to self-orient their jobs after graduation 27 PART C: CONCLUSION Recapitulation The study has shown the employment orientation rate of students in the 23rd classes of the Faculty of English Language Studies at HUBT Job orientations are divided into charts by percentage and table by specific numbers The tables shown are summaries of the results based on the answers of 295 out of 342 students, the survey questionnaires have been recorded in the appendix Graduates in this field have many directions The obtained data indicates that the teaching sector is the first choice In pedagogy, the workplace is divided into main places: English center, primary school, middle school, high school, college - university The next orientation is professional translation jobs: English - Vietnamese translator and interpreter The third orientation is study-related options, with smaller categories: graduate study (MSc, PhD); studying for a second bachelor's degree, working while studying, studying for a vocational certificate And the career-oriented group of main occupations that students are interested in are other jobs related to English These jobs include: secretary/assistant director, salesman, self-employed, tour guide, content writer, import-export specialist, human resources The study provides specific information and data, giving an overview of the job orientation of English major in general, and 23 rd-course students at HUBT in particular The content presented is not personal assessment, does not use arguments without evidence and brings conflicting opinions All data analyzed in this article are within the scope of scientific research This paper is the result obtained after the process of researching, discovering, observing, researching and synthesizing analysis in a certain period of time The paper on the topic "A study on job orientation after graduation of the 23rd-course students in the Faculty of English Language Studies at Hanoi University of Business and Technology" has scientific significance as well as 28 follows real life Although the paper has many shortcomings, it ensures a serious research process and the researcher hopes that it will be a good source for those who are interested in the same topic as hers Limitation of the study Although the research has certain strengths, typically research methods include collecting, surveying and analyzing data, giving accurate and specific information However, besides that, the paper has shown that the study has limitations in terms of research participants, time and ability to collect information of the researcher Other unexpected factors such as lack of tools, references and accessible resources also create shortcomings for this scientific product The researcher may find many shortcomings in herself while doing this research Experience in implementing survey questionnaires is still poor, and many necessary scientific documents have not been found The researcher cannot conduct other professional research methods such as hypothesis reasoning to obtain more reliable results The survey's scale is not large enough, only conducted with more than 80% of English majors in the 23rd class at HUBT, so the results may not be generalizable This topic points out the employment orientations after graduation of HUBT students and the factors affecting those orientations, although specific options have been given, the researcher has not given an in-depth insight about students’ psychology, why students choose that job Suggestion for further study To achieve better results in future studies, the researcher should invite more participants and use more data collection methods In addition to using a survey questionnaire, interviews and observation are required to reach more persuasive conclusions Overall, despite the study's limitations, the research was completed under the supervision of the supervisor and through self-effort Any feedback and criticism will be greatly appreciated 29 REFERENCES In Vietnamese Báo Pháp luật Thành phố Hồ Chí Minh, Thơng xã Việt Nam (2022), “Chính phủ họp thường kỳ tháng 5, tập trung thảo luận nội dung quan trọng”, 04/06/2022, từ https://baochinhphu.vn/chinh-phu-hop-phien-thuongky-thang-5-tap-trung-thao-luan-3-noi-dung-quan-trong102220604084456857.htm SONG DOI BLOG (2021), “Lợi ích ý nghĩa định hướng nghề nghiệp”, 05/06/2022, từ https://songdoi.org/loi-ich-va-y-nghia-cua-viec-dinhhuong-nghe-nghiep.html Đặng Danh Ánh (2010) Giáo dục hướng nghiệp Việt Nam Hà Nội: NXB Văn hóa thơng tin Nguyễn Tiến Đạt (2004) Các thuật ngữ “nghề”, “nghề nghiệp”, “chuyên nghiệp” “nghề đào tạo” giáo dục Tạp chí Phát triển giáo dục, sớ (64), tr.16-18 Trung tâm giáo dục thường xuyên huyện Nhà Bè (2021) “Những yếu tố ảnh hưởng đến việc định hướng nghề nghiệp”, 17/06/2022, từ http://ttdnnhabe.edu.vn/vi/news/huong-nghiep-viec-lam/nhung-yeu-to-anhhuong-den-viec-dinh-huong-nghe-nghiep-69.html Vũ Cao Đàm (2005), Phương pháp luận nghiên cứu khoa học Nhà xuất Khoa học Kỹ thuật, Hà Nội (In lần thứ 12) In English ILO (1988), Current International Recommendations on Labour Statistics, Edition, ILO, Geneva, pg 47 Live Career Staff Writer (2015), “Online Career Assessment Tools Review for Job-Seekers, Career-Seekers”, 14/06/2022, from https://www.livecareer.com/resources/jobs/search/career-assessment Nikkei Japan (2022), “Vietnam increased from 48th to 14th place in the world.”, June 2022, from https://en.vietnamplus.vn/vietnam-jumps-up30 covid19-recovery-index-nikkei-asia/229659.vnp 31 APPENDIX I am ………., a student from class ………… in HUBT I am conducting this survey in the hope of finding out what you guys think about job orientation after graduation at university I promise the privacy will be kept and the data collected is only for the study Please choose the most appropriate answer in the questionnaire below Thank you for your cooperation! QUESTIONAIRE What is your favorite English major? (a) English language teaching education (b) Business English (c) Other: ………………………………………………………………… What is your job orientation after graduation from HUBT? (a) An English teacher (b) A translator (c) An interpreter (d) Continue learning (e) Other jobs What is the most important factor to you when choosing a job? (a) School knowledge (b) Society (c) Individual (d) Family Where you want to work? (If question you choose (a)) (a) English language center (b) Primary school (c) Middle school (d) High school (e) College/university 32 What other job would you choose? (If question you choose (d)) (a) A secretary/assistant (b) A salesman (c) A self-employed person (d) A tour guide (e) A content writer (f) An import-export specialist What is your option if you continue studying? (a) Study for postgraduate degree (b) Study the 2nd Bachelor degree (c) Study for a vocational certificate (d) Work while studying Can you recommend some suggestions to have a good job orientation? ……………………………………………………………………………… ……………………………………………………………………………… ……………………………………………………………………………… ……………………………………………………………………………… ……………………………………………………………………………… ……………………………………………………………………………… ……………………………………………………………………………… 33 ... THE 23RD COURSE STUDENTS IN FACULTY OF ENGLISH LANGUAGE STUDIES AT HANOI UNIVERSITY OF BUSINESS AND TECHNOLOGY NGHIÊN CỨU VỀ ĐỊNH HƯỚNG VIỆC LÀM SAU KHI TỐT NGHIỆP CỦA SINH VIÊN KHĨA 23 NGÀNH... students in 14 classes of TA23.01; TA23.02; TA23.03; TA23.04; TA 23. 05; TA23.06; TA23.07; TA23.08; TA23.09; TA23.10; TA23.13; TA23.14; TA23.16 and TA23.17 The students of the 23rd Course in Faculty... ĐỊNH HƯỚNG VIỆC LÀM SAU KHI TỐT NGHIỆP CỦA SINH VIÊN KHĨA 23 NGÀNH NGƠN NGỮ ANH TRƯỜNG ĐẠI HỌC KINH DOANH VÀ CÔNG NGHỆ HÀ NỘI Field: English Language Course: English Language Studies Supervisor: