1 INTERNSHIP REPORT MAJOR Finance SAIGON THUONG TIN COMMERCIAL JOINT GROUP Hanoi, 2022 ACKNOWLEDGEMENT The purpose of the first internship is to give us fourth year students an opportunity to work wit.
INTERNSHIP REPORT MAJOR: Finance SAIGON THUONG TIN COMMERCIAL JOINT GROUP Hanoi, 2022 ACKNOWLEDGEMENT The purpose of the first internship is to give us fourth-year students an opportunity to work with firms in the real world and apply what we have learnt in class This opportunity has enhanced my financial and soft skill expertise, which were requirements for my previous internship and graduation report First off, I would like to publicly thank Dr Luong Thai Bao of the National Economics University School of Banking and Finance for his dedication to mentoring and supervising I'm grateful that the vice president, Mr Nguyen Ngoc Thang, and other staff members gave me detailed advice during my internship at the Saigon Thuong Tin Commercial Joint Stock Bank's Hanoi branch Thanks to all of your thoughtful help, I was able to successfully complete the report and the internship I appreciate your consideration INTRODUCTION Businesses must contend with competition as well as several obstacles and problems in order to survive The reality of the finance sector has seen intense competition amongst the many products and services It forced banks to increase their investments, enhance their services, and change how businesses and manufacturing are organized As a result, it will draw more clients and increase its potential Despite numerous challenges, Saigon Thuong Tin Commercial Joint Stock Bank, one of the best banking operations, has successfully advanced in addressing the risks associated with the banking sector by implementing a variety of methods The bank has consistently made improvements to their operations to address market challenges By achieving the desired annual sale growth, it has completed a number of goals After Saigon Thuong Tin Commercial Joint Stock Bank's initial public offering, the trend is expected to persist This report summarizes my experience and knowledge during my time in Hanoi Branch of Saigon Thuong Tin Commercial Joint Stock Bank The report comprises five main parts, which are: Part I: Overview of Saigon Thuong Tin Joint Stock Bank and Hanoi Branch Part II: Job Description Part III: Saigon Thuong Tin Joint Stock Bank’s Performance Part IV: Conclusion Part V: Proposed direction of research On the account of the deficiencies in my knowledge and experience, limitations in the report in the process of searching, judging, and analyzing the performance of the bank are still existed I look forward to receiving the feedbacks from the supervisory and the staffs from Hanoi Branch of Saigon Thuong Tin Commercial Joint Stock Bank TABLE OF CONTENTS CHAPTER 1: OVERVIEW OF SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK AND HANOI BRANCH I Saigon Thuong Tin Commercial Joint Stock Bank General Information Business network .9 Banking Operations .11 Sacombank's organizational structure 13 II Hanoi Branch 15 General Information .15 Business Activities 22 CHAPTER JOB DESCRIPTION AT INDIVIDUAL CUSTOMER DEPARTMENT AT HANOI BRANCH – SAIGON THUONG TIN COMMERCIAL JOINT STOCK 28 I Functions 28 II Responsibilities .28 III My internship’s job position: 28 CHAPTER SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK’S PERFORMANCE 30 I Income Statement: 30 Revenue: 30 II Balance Sheet 30 Asset 30 Debt-Equity 31 III Financial Ratios: 32 Liquidity 33 Solvency 33 Asset Management 33 Profitability 33 CONCLUSION .34 I OVERALL .34 Review on Individual Customer Department 35 Review on the actual situation of the assigned work 35 Lessons on how to the job .36 Lessons on the attitude 36 II Achievement 37 III Limitation .37 CHAPTER PROPOSED DIRECTION OF RESEARCH 38 I Rationale 38 II Research objective .38 III Research methodology 39 REFERENCES 39 STATUTORY DECLARATION Hanoi, ./ /2019 Signature TABLE OF FIGURE Figure 1:CURRENT ACTIVE BRANCHES OF SACOMBANK Figure 2: ORGANIZATIONAL STRUCTRE OF SACOMBANK 13 Figure 3: ORGANIZATIONAL STRUCTURE OF SACOMBANK HANOI BRANCH 16 Figure 4: ASSET OF SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK FROM 20219-2021 .30 Figure 5: DEBT-EQUITY STRUCTURE OF SAIGON THUONG TIN COMMERICIAL JOINT STOCK BANK IN 2019-2021 32 Y Table 1: INCOME STATEMENT IN 2019-2021 30 Table 2: FINANNCIAL RATIOS OF SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK IN 2019-2021 32 CHAPTER 1: OVERVIEW OF SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK AND HANOI BRANCH I Saigon Thuong Tin Commercial Joint Stock Bank General Information Sai Gon Thuong Tin Bank (Sacombank) was established in 1991 through a combination of credit institutions, namely the Government Bank, the State Bank of Vietnam, the State Bank of Vietnam, and the State Bank of Vietnam is the capital mobilization, credit and implementation of banking services Conventional Bank for Complaints of Disclaimers of Credit is made according to: The date of approval for the operation of number 0006/NH-GP by the National Bank of Vietnam on December 3, 1991 The number 05/GP-UP was approved by the People's Committee of Hoa Chi Minh City on January 3, 1992 The original main fund of Sacombank was at Nguyen Oanh, now the branch of the Government From the 4th of January 1999, the main head office of Sacombank was transferred to the Sacombank building located at 278 Nam Ky Khoi Ngai, Quan 3, City Hoa Chi Minh English name: Saigon Thuong Tin Commercial Joint Stock Bank Trade name: Sacombank Securities code: STB (listed at the Ho Chi Minh Stock Exchange - HOSE) Head Office: 266-268 Nam Ky Khoi Nghia Street, Vo Thi Sau Ward, District 3, HCMC Charter capital (as of 31 December 2021): VND18,852,157,160,000 Owner’s Equity (as of 31 December 2021): VND34,261,336,423,533 SWIFT code: SGTTVNVX Tel: (028) 38 469 516 Hotline: 1900 5555 88 Email: info@sacombank.com Website: www.sacombank.com.vn Banking License: No 111/ GP-NHNN issued by the State Bank of Vietnam on 09 November 2018 (replacing Banking License No 0006/NH-GP dated December 1991) Business Registration Certificate: Business Code: 0301103908 Registered on 03 January 1992 The 40th edition on 09 February 2021 Business network In 2021, Sacombank continued to review and re-allocate, rename and transfer management right of 27 transaction offices in major business localities such as hcmc, noi and other provinces/cities to comprehensively exploit local advantages In addition, all dossiers of application for establishing 23 transaction offices in 2022 have been submitted to sbv Figure 1: CURRENT ACTIVE BRANCHES OF SACOMBANK (Source: Saigon Thuong Tin Commercial Joint Stock Bank) These below are the milestone of the Saigon Thuong Tin Commercial Joint Stock Bank: 1991: IS ONE OF THE FIRST COMMERCIAL BANKS ESTABLISHED IN HCMC based on the consolidation from Go Vap Economic Development Bank and credit cooperatives: Tan Binh, Lu Gia and Thanh Cong with charter capital of VND billion and 100 employees 2002-2008: INITIATING DIVERSIFIED FINANCIAL SERVICES & PRODUCTS began with the incorporation of Sacombank Asset Management Bank (Sacombank-SBA) This was followed by the incorporation of other companies specializing in the money transfer (Sacombank-SBR) and financial leasing (Sacombank-SBL) in 2006, and the gemstones and jewelry (Sacombank-SBJ) in 2008 to create an eco-system which increasing service capacity and quality to serve customers better 2008-2021: LAUNCHED OPERATION IN LAOS, STEP BY STEP CONQUERED INDOCHINA MARKET Sacombank is the first Vietnamese Commercial Joint Stock Bank opening branch in Laos, contributing to promoting trade and investment cooperation between Vietnam and Laos In 2009, Sacombank continued to open branch in Cambodia, marking the completion of strategy to expand market in Indochina In 2011, Sacombank transformed the branch in Cambodia into a 100% foreign-invested bank in this country In 2021, the Bank continued to transform the branch in Laos into a 100% foreign invested bank in Laos SACOMBANK MERGED WITH SOUTHERN BANK and became one of the biggest commercial banks in Vietnam in term of total asset, chartered capital and operation network 2021-present: Officially opened operations in Lao Cai, Ninh Binh, Nam Dinh and Thai Binh branches respectively, expanded network in the North Currently, Saigon Thuong Tin Commercial Joint Stock Bank has a total of more than 552 branches/transaction offices located in 51 provinces and cities nationwide Banking Operations Saigon Thuong Tin Commercial Joint Stock Bank’ main product and services involved eight main operations which are: - Funds mobilization, Credit issuance - International payment, Export and Import financing Bank Account, Card, E-Banking services 10 Express Money Transfer account has made customers feel more and more satisfied feel closer and the convenience of using the card Currently, Sacombank has the following cards: • Sacombank cash withdrawal and payment cards: A card used to withdraw cash from an automatic teller machine (ATM), make payments domestic by non-cash transfer • Sacombank domestic credit card: As a card used first to pay later, the bank will grant a certain credit limit to the customer This is also a form of bank credit • Visa and Visa Debit cards: Used to withdraw cash on all participating cash machines in the system in Vietnam and internationally, and pay money when customers go on a business trip, study, travel abroad CHAPTER JOB DESCRIPTION AT INDIVIDUAL CUSTOMER DEPARTMENT AT HANOI BRANCH – SAIGON THUONG TIN COMMERCIAL JOINT STOCK I Functions 27 Personal customer department directly dealing with individual customers, to exploit capital in VND and foreign currencies; perform operations related to credit, manage credit products in accordance with current regimes, regulations and guidelines of Sacombank Vietnam Directly advertising, marketing, introducing and selling banking products and services to individual customers II Responsibilities Exploiting capital in VND and foreign currencies from individual customers in accordance with regulations of the State Bank (SBV) and Sacombank of Vietnam Marketing, supporting, taking care of customers, advising customers on products and services of Sacombank of Vietnam; act as the focal point to sell products and services of Sacombank of Vietnam to individual customers The study makes recommendations on improving existing products and services, providing new products and services for individual customers Appraise, determine and manage credit limits for customers who have needs for credit and trade finance transactions, submit them to competent authorities for decision according to regulations of Sacombank of Vietnam Credit operations and transaction processing: Receive and process loan requests, guarantees and other forms of credit extension Appraisal of customers, projects, loan plans, guarantees and other forms of credit extension according to the competence and regulations of Sacombank of Vietnam Make proposals to accept/reject credit applications, restructure debt repayment terms for customers on the basis of dossiers and appraisal results Strict inspection and supervision during and after the granting of credits Coordinating with relevant departments to collect principal, interest, and fees fully, on time and in accordance with the signed contract Keep track of required loans Find a way to recover this loan Manage granted credits manage collateral assets according to the regulations of the Bank Perform the duties of a member of the Credit Council, Interest Exemption and Reduction Council, and 28 Risk Handling Council Provide records, documents and information of customers to the risk management department for independent appraisal and re-appraisal in accordance with regulations of the branch and Sacombank Regularly update and analyze economic activities and financial capabilities of customers to meet credit management requirements Perform credit rating scoring for customers who are in need of a transaction relationship and are having a credit transaction relationship with the branch Operating and managing labor, assets, and capital mobilized at Transaction Offices Guiding and managing banking services for Transaction Offices; inspect and supervise the activities of Transaction Offices according to the regulations on organization and operation of Transaction Offices Carry out professional activities in life insurance and other insurances under the guidance of Sacombank of Vietnam Timely reflect problems in the business mechanism and new problems, propose solutions to submit to the Branch Manager for consideration and settlement Maintain data records, make reports according to current regulations Organize training to improve professional skills for staff of the Department doing other tasks when assigned by the Director III My internship’s job position: - Job title: Individual Customer Consultant - Department Individual Customer Department - Direct supervisor: Mrs Nguyen Thi Hien Hoa – Head Department of Individual Customer Department 29 CHAPTER SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK’S PERFORMANCE I Income Statement: Revenue: Table 1: INCOME STATEMENT IN 2019-2021 (Unit: million VND) 2019 2020 2021 Net revenue 39,193,237 45,561,428 51,924,638 Gross Profit 9,654,344 12,54,453 10,432,453 Expense 9,265,703 10,595,681 9,749,916 Operating Profit 5,369,635 5,947,205 7,954,401 Other Profit 1,421,187 1,132,411 457,106 Profit Before Tax 3,216,746 3,031,886 4,400,026 Profit After Tax 2,454,864 2,439,194 3,411,496 As can be seen from the table, the revenue is increasing every year From 2019 to 2020, the revenue increased 115% In the next period, the revenue experienced a sustainable growth of 113% from 45,561,428 million VND to 51,924,638 million VND 30 The Profit after tax of Saigon Thuong Tin Commercial Joint Stock in 2019 experienced the negative value of profit after tax It may result from the high inflation, leading to high value of cost of materials Afterwards, the bank witnessed a positive trend, with increasing value from 3,216,746 million VND to 4,400,026 million VND II Balance Sheet Asset Figure 4: ASSET OF SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK FROM 20219-2021 (Unit: million VND) Asset 600000000 500000000 400000000 300000000 200000000 100000000 2019 2020 short term asset long term asset 2021 total (Source: Saigon Thuong Tin Commercial Joint Stock Bank) From 2019 to 2020, Saigon Thuong Tin Commercial Joint Stock Bank’s asset experienced a slight increase in comparison with 2020, from 455,581,057 million VND to 486,520,422 million VND Additionally, the asset of the bank increased significantly in 2021 to 527,117,123 million VND 31 Debt-Equity Figure 5: DEBT-EQUITY STRUCTURE OF SAIGON THUONG TIN COMMERICIAL JOINT STOCK BANK IN 2019-2021 Debt-equity structure 600000000 500000000 400000000 300000000 200000000 100000000 2019 2020 Debt Equity 2021 Total (Source: Saigon Thuong Tin Commercial Joint Stock Bank) When analyzing the cost structure, the bank should consider the debt-equity This will help the bank to build an optimized capital structure Overall, the capital structure’s trend is unstable The bank’s debt and equity both increase times in comparison from 2019 to 2020 In 2020, the bank both increase in short-term debt and long-term debt In 2021, while the equity went up significantly, the bank’s debt remained stable, especially long-term debt The bank preferred short-term debt to long-term debt III Financial Ratios: Table 2: FINANNCIAL RATIOS OF SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK IN 2019-2021 2019 32 2020 2021 Current Ratio 1.61 1.92 1.617 Debt Ratio 0.46 0.51 0.42 Total Asset Turnover 2,53 2.71 2.65 Profit Margin -0.02 0.02 0.04 ROA -0.047 0.01 0.01 ROE -0.08 0.4 0.3 (Source: Saigon Thuong Tin Commercial Joint Stock Bank) Liquidity Current ratio is ratio that measures a bank’s ability to pay short-term debt obligations This index increased in the first period, from 1.61 to 1.92 In the first period, Saigon Thuong Tin Commercial Joint Stock Bank had more current asset to cover its shortterm liabilities, which resulted from the profit that the bank had made in that year The ratio in the next period has dropped to 1.617 The current of the bank dropped slightly However, the current asset reduced remarkably, leading to the decrease of current ratio Solvency Saigon Thuong Tin Commercial Joint Stock Bank’s debt ratio increased slowly from 0.46 to 0.51 between 2019 and 2020, only to falling to 0.42 in the next period The modification in the total debt ratio indicated that the bank now less depended on debt, meaning that lower risk involved and strong and long-term financial security for Saigon Thuong Tin Commercial Joint Stock Bank Asset Management 33 In general, the total asset turnover experienced an increase trend over three years The first period increased from 2.53 to 2.71 in 2019-2020 In the next year, the bank somehow remained the ratio at constant rate, reaching at 2.65 It showed that the bank has well managed the asset effectively, developing the asset gradually Profitability The profit margin of Saigon Thuong Tin Commercial Joint Stock Bank witnessed a gradual trend over the three year In 2019, due to the loss of profit, the profit margin was -0.02 In the next year, the bank performed increasingly, leading to the huge increase in profit margin to 0.02 In the following, the ratio kept going up to 0.04 Although the profit generated compared to revenue was not high, it is still considered good with the potential growth of profit margin CONCLUSION I OVERALL Saigon Thuong Tin Commercial Joint Stock Bank with more than 30 years of experience and being in the top best banks in Vietnam is a very good place to help cultivate knowledge and learn Asking for more experience and training during the internship here SacomBank has selected, developed, trained as well as supplemented highly qualified staff with a lot of experience and good ethics in the profession The Bank pays great attention to fostering and training employees in order to improve professional qualifications, spirit and ethics To help employees avoid risks, enhance responsibility, handle work better and complete work as quickly as possible Along with that, SacomBank also has an attractive salary and bonus regime to encourage and motivate employees Deploying systems towards automation, reducing manual operations, and increasing accuracy for early identification customers, support business processes and avoid unnecessary risks Developing partner channels, distribution networks, card issuance affiliate programs, app account registration, promoting credit card spending with e-commerce partners, 34 education systems and distributors retailing consumer goods, etc Closely coordinating between units in the working process to expand more customers Develop and implement a personnel and training plan to meet the business plan of 2021 Focus on improving service quality of the Bank: Synchronously deploying the modernization of technology-based services to increase Increase convenience and improve customer experience Promote marketing activities, sell products and services according to each specific segment such as: Location, products, customers, etc Always improve the processes and approval time by making detailed process records and giving them the information Develop and improve risk management, ensure risk identification, monitoring, reporting and control, strengthen control of compliance with regulations, ensure discipline at all at all levels, activities of the Bank Review on Individual Customer Department With efficient, talented people the Individual Customer Department of Hanoi Branch has a team of experienced, enthusiastic and dedicated staff to help each other to complete the tasks well duties and tasks assigned by superiors Having bravery and good ethical qualities before all difficulties, high responsibility to maintain the trust and confidence of customers and partners Always build the image of a polite, careful, thoughtful bank officer in every job, with integrity, dedication and professional behavior within the bank and externally Create a reputation and contribute to creating a brand for SacomBank in particular and the banking industry for society in general The staff of the Individual Customer Department are always dedicated, attentive, and try to complete the task in the best way Always learn, accumulate a lot of experience, improve professional skills, practice, focus on working professionally and have a high sense of responsibility at work Agile, thoughtful, welcoming attitude, creating Positive impressions show a professional trading style that leaves a good impression on customers and partners Strictly comply with the regulations of the Bank as well as the law Implement well the security and safety of internal information and customer information, not give inaccurate or subjective information that causes confusion and harm to customers, affecting the brand and reputation of organizations and industries and customer confidence in the Bank 35 Review on the actual situation of the assigned work During the internship to learn, support and find customers at the Individual Customer Department of Saigon Thuong Tin Commercial Joint Stock Bank-Hanoi Branch This is a relatively difficult job for students that requires the person performing the work to be careful, know how to deal with customers and know how to negotiate and persuade with customers It is necessary to have patience and meticulousness when instructing customers Must check the customer's information accurately without errors, need to promptly report and store the customer's information The above job helps me to draw a lot of experience for myself in terms of trading, taking care and expanding customers Lessons on how to the job Through the internship period at the Individual Customer Department of Saigon Thuong Tin Commercial Joint Stock Bank-Hanoi Branch, I was able to draw a lot of rich experiences for myself I can interact with many jobs and products and services of the Bank in order to help the members of the Individual Customer Department to complete the assigned work well This job I need to have a good appreciation and understanding and good relationship with other departmental positions to facilitate work interaction, making work progress faster At the same time, you must know the information about the products and services that the Bank is providing In addition, this job also helps me have good communication skills with customers, expand relationships with customers, practice skills for myself Lessons learned about skills Internship is a good time to help me gain a lot of experience about skills for myself Along with the knowledge I have learned skills, it is an indispensable thing that I can draw many skills by myself when I practice at SacomBank Thanks to talking to customers, I have learned good communication skills Through the process of working in collaboration with my brothers and sisters and fellow interns, I have gained more teamwork skills and good time management I always learn experience skills from the members of the Individual Customer service and draw many lessons about skills for myself 36 Lessons on the attitude Knowledge, skills and attitude are three important factors in job success, but attitude plays the most important role Actively observing around, learning and learning at work is very important in the internship process During my internship, I always actively study, explore and research jobs, whether small or not in accordance with my expertise, thereby helping me accumulate more valuable experiences From there, it helps me to expand many relationships, improve my communication skills and realize my mistakes Along with that, it helps me to integrate into the work, the environment and feel to absorb the work faster In addition, I also learned a lot from the attitude and behavior with customers and learned a lot for myself II Achievement Sacombank's profit before setting up the scheme reached more than 10,600 billion dong However, due to the strong focus on increasing provision for risks and allocating project costs, pre-tax profit reached more than 2,900 billion VND, an increase of nearly 20% compared to the same period last year and reached 55.1% of the plan assigned by the General Meeting of Shareholders The operational safety indicators always comply with regulations and improve positively, especially the CAR coefficient always remains above 9%, ensuring a balance between operational safety goals and efficient exploitation of capital resources Sacombank's operation scale grew strongly, total consolidated assets reached more than 551,000 billion VND, up 5.8% compared to the beginning of the year Total deposits reached more than 493,000 billion VND, up 6.2% compared to the beginning of the year Credit balance reached nearly VND 415,000 billion, up nearly 7% compared to the beginning of the year The collection and handling of bad debts was accelerated, more than VND 12,000 billions of bad debts and outstanding assets were handled, bringing the bad debt ratio down to 1.22% ROA and ROE indexes increased positively, reaching 0.77% and 11.86% respectively Total income increased by 26.6% over the same period last year, reaching more than 11,200 billion VND In which, service revenue increased by nearly 85% with a large contribution from card services, insurance services and e-banking Labor efficiency improved, CIR rate reached 48.3%, down 8% over the same period 37 III Limitation Although Sacombank's bad debt ratio has decreased sharply, it is still at a high level The impact of the Covid-19 epidemic and the economic recession has slowed down the bad debt settlement process, which has been shown in the first months of this year when the bad debt ratio decreased much more slowly than other years In addition, bad debt becomes more "difficult" later on because bad debts that are easy to handle have been prioritized for handling first The same goes for accrued interest Easy-to-recovery debts are prioritized for handling first, so profits won't be significantly damaged (not only in the first months of 2022 but also data from 2020 to now also show Sacombank's accrued interest processing expenses insignificant compared to the size of the decrease in accrued interest) However, for accruals that are difficult to handle, this bank will be forced to record a large expense to withdraw these accrued interests and this affects profits However, the maximum time limit for allocating accrued interest to business expenses is up to 10 years from 2015 according to Sacombank's restructuring project, which also helps this bank reduce the pressure of withdrawing accrued interest, especially in the early years of restructuring As for the core business, although it has recorded strong growth in recent years, it should be noted that this growth has been achieved on a low base In terms of business performance, Sacombank is still far from returning to the level before merging with Southern Bank For example, credit business performance (net interest income/total credit size) is now only about half of what it was in the years before the Southern Bank merger CHAPTER PROPOSED DIRECTION OF RESEARCH I Rationale Capital is an important input to help businesses carry out business activities With banks, capital not only helps the bank carry out business activities but also is a source of profitable business by providing credit to businesses and the whole economy In the current period, banks are always competing to be able to survive and develop The problem for banks is how to mobilize idle capital in the economy Sacombank has 38 been trying to implement strategies to attract capital and use capital effectively Realizing the important role of deposit mobilization at the bank in the present time, I choose the topic: "Solutions to improve the efficiency of capital mobilization at Saigon Thuong Tin Commercial Joint Stock Bank - Hung Dao Branch" as my topic research skills to be able to apply the knowledge gained from school as well as the knowledge gained from practice after the internship sessions at the unit II Research objective - Get an overview of the business activities of Sacombank and Sacombank Hanoi Branch - Researching the current situation of capital mobilization and issues related to capital mobilization at Sacombank Hanoi Branch - Analysis of capital mobilization activities to suggest solutions and measures to improve competitiveness in capital mobilization activities as well as improve efficiency in business activities of Sacombank Hanoi Branch III Research methodology This study uses a qualitative method: Qualitative method to study the current situation of capital mobilization of SacombankCN Hung Dao through the following measures: + Collecting information and data on capital mobilization over the years + Data processing: statistics, description, synthesis + Analyze data, evaluate 39 REFERENCES (TÀI LIỆU THAM KHẢO) Sacombank.com … Apea.asia.com 40 41 ... of Saigon Thuong Tin Commercial Joint Stock Bank TABLE OF CONTENTS CHAPTER 1: OVERVIEW OF SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK AND HANOI BRANCH I Saigon Thuong Tin Commercial Joint. .. OF SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK IN 2019-2021 32 CHAPTER 1: OVERVIEW OF SAIGON THUONG TIN COMMERCIAL JOINT STOCK BANK AND HANOI BRANCH I Saigon Thuong Tin Commercial Joint. .. SACOMBANK (Source: Saigon Thuong Tin Commercial Joint Stock Bank) These below are the milestone of the Saigon Thuong Tin Commercial Joint Stock Bank: 1991: IS ONE OF THE FIRST COMMERCIAL BANKS