INTERNSHIP REPORT Joint Stock Commercial Bank for Investment and Development of Vietnam – Head Office

INTERNSHIP REPORT Finance Internship Place Joint Stock Commercial Bank for Investment and Development of Vietnam – Head Office HANOI, Table of contents ACKNOWLEDGEMENT STATUTORY DECLARATION table of c.

INTERNSHIP REPORT Finance Internship Place: Joint Stock Commercial Bank for Investment and Development of Vietnam – Head Office HANOI, TABLE OF CONTENTS ACKNOWLEDGEMENT STATUTORY DECLARATION TABLE OF CONTENTS LIST OF ABBREVIATIONS LIST OF TABLES LIST OF FIGURES INTRODUCTION PART 1: OVERVIEW OF JOINT STOCK COMMERCIAL BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM – HEAD OFFICE 1.1 Establish performance of BIDV – Head Office 1.1.1 Name and business registration 1.1.2 History of background and development 1.2 Organization and Governance structure of BIDV Head Office 1.2.1 Organizational and Governance structure 1.2.2 Function of departments PART JOINT STOCK COMMERCIAL BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM – HANOI BRANCH BUSINESS PERFORMANCE 2.2 Analysis of business performance of BIDV Head Office period 2019 – 2021 .9 2.2.1 The situation of Capital Mobilization .9 2.2.2 The situation of Credit Activities 12 2.2.3 The situation of Other Activities .15 PART PROBLEMS AND RECOMMENDATION .17 3.1 Assessment of situation business performance of BIDV Head Office period 2019 – 2021 17 3.1.2 Difficulties and Causes 17 3.2 Recommendation 20 CONCLUSION 21 REFERENCES .22 LIST OF ABBREVIATIONS No Abbreviations Stands for ALCO Asset Management Council BIDV Joint Stock Commercial Bank for Investment and Development of Vietnam BOD Board of Directors FDI Foreign Direct Investment JSCB Joint Stock Commercial Bank SBV State Bank of Vietnam SME Small and Medium Enterprise LIST OF TABLES Table 2.1: Mobilized Capitalization of BIDV – Head Office in the period 2019 – 2021 Table 2.2: Credits activities of BIDV – Head Office in the period 2019 – 2021 Table 2.3: Other activities of BIDV – Head Office in the period 2019 – 2021 LIST OF FIGURES Figure 1.1: BIDV’s logo Figure 1.2: BIDV’s governance structure INTRODUCTION The Joint Stock Commercial Bank for Investment and Development of Vietnam, which is known as BIDV in short, is one of the Vietnamese states – owned banks BIDV was listed as the fourth largest firm in Vietnam in a report by the United Nations Development Program BIDV become the choice and trust of leading economic organizations, enterprises, and individuals in accessing banking and financial services Being known and recognized by the domestic and international community as one of the largest banking brands in Vietnam, certified for brand protection in the US, received the Vietnam Gold Star Award for a strong brand, and many annual awards of domestic as well as foreign financial institutions BIDV is the pride of generations of employees and of the banking and finance industry in the past 50 years with a traditional profession serving investment and development of the country At present, BIDV is one of the banks with the largest distribution network in the banking system in Vietnam, divided into two blocks: Business and Non-business All 63 cities and provinces in the country are now covered by BIDV’s expanded network, which at the end of 2021 will have a total of 189 branches in Vietnam, one overseas branch (in Myanmar), 895 transaction offices, 03 subsidiary units, 02 representative offices in Vietnam, 04 internationally representative offices, and 15 subsidiaries and affiliates The extensive domestic operating network, which covers all provinces and cities, enables BIDV to reach a significant quantity of customers both nationally and locally and to offer a range of services for diversified segments, including households, individuals, and various organizations and businesses PART 1: OVERVIEW OF JOINT STOCK COMMERCIAL BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM – HEAD OFFICE 1.1 Establish performance of BIDV – Head Office 1.1.1 Name and business registration ● Registered name in Vietnamese: NGÂN HÀNG ĐẦU TƯ VÀ PHÁT TRIỂN VIỆT NAM ● Registered name in English: BANK FOR INVESTMENT AND DEVELOPMENT IN VIET NAM ● Stock Code: BID ● Authorized capital: 28.112.026.440.000 VND ● Head Office: BIDV Tower, 194 Tran Quang Khai street, Hoan Kiem district, Hanoi, Vietnam ● Logo: Figure 1.1 BIDV’s logo (Source: bidv.com.vn) 1.1.2 History of background and development Vietnam Construction Bank was founded on April 26, 1975 From 1981 to 1989, it was known as the Bank for Investment and Development of Vietnam From April 27, 2012, it has been known as the Bank for Investment and Development of Vietnam (BIDV) The development and upbringing of BIDV has been a difficult and challenging path, but it has also been one that is closely tied to each historical era in which the nation fought against invaders and was built in unison with the movement of its people The post-war economic resurgence has benefited from BIDV  1957 – 1981 The Bank for Construction of Vietnam was established during the country's active economic recovery phase, and it significantly impacted the administration and distribution of funding for construction The Bank for Development of Vietnam gave funds for the construction of industrial facilities and other projects to benefit national welfare and people's livelihoods, helping to alter North Vietnam's appearance Together with the Vietnamese people, the Bank completed building projects throughout the war and provided funding for traffic, air defense, and the relocation of significant industrial companies The Bank worked together from 1975 to 1981 to rebuild new infrastructure and upgrade existing economic infrastructure in the South following the conflict The bank provided funding for important projects in the fields of industrial, agricultural, transportation, public welfare, and important initiatives that are vital to the national economy  1981 – 1990 The Bank for Construction of Vietnam, now known as the Bank for Investment and Construction of Vietnam, was moved from the Ministry of Finance to the State Bank of Vietnam on June 24, 1981 The Bank for Investment and Construction of Vietnam enhanced operating mechanisms for ongoing development between 1981 and 1990 Additionally, throughout this time the bank made significant strides in accordance with the overall national renovation and the banking sector, gradually emerging as one of the top specialized banks in the nation Additionally, the bank directly lent money to companies, gradually evolving into a commercial bank in accordance with market forces During this time, BIDV significantly influenced the nation's innovation The bank provided construction with working capital enterprises, motivating them to accelerate the development of new buildings and advance technology and productivity  1990 – 2012 Based on the Bank for Investment and Construction of Vietnam's renaming, the Chairman of the Council of Ministers issued Decision 401/CT in 1990 to form the Bank for Investment and Development of Vietnam The first foreign business operations of BIDV took place in 1990 To create joint ventures, the bank teamed up with overseas financial organizations During this time, BIDV established representative offices and banks in Laos, Cambodia, then Myanmar, Russia, and the Czech Republic These businesses encompassed finance, banking, insurance, and securities Since then, BIDV has changed into a commercial bank and integrated into the global financial markets Since 1995, BIDV has operated exclusively as a commercial bank, supporting, and advancing Vietnam's market economy  2012 – present With a clear focus on global integration, BIDV was equitized in accordance with government guidance, ensuring that the interests of the State, businesses, investors, and employees were all balanced BIDV implemented equitization through an IPO on December 28, 2011 (IPO) The ownership structure of BIDV underwent substantial modifications on April 27, 2012, when it became the Joint Stock Commercial Bank for Investment and Development of Vietnam This move ensured transparency in line with international standards Since January 2014, BIDV has been trading on the stock exchange under the ticker symbol BID, successfully competing in a global market Throughout the period, BIDV successfully met all its business objectives, improved its ability to compete, and elevated itself to the position of leading Vietnamese commercial joint stock bank with sustainable growth Awards and Achievements In many recent years, with the direction of BIDV’s board of management, Head Office with the efforts of bankers have achieved a lot of success, such as: - In Top 2000 largest public companies in the world according to Forbes Magazine - Top 10 largest enterprises in Vietnam - Top SME Bank of the Year for consecutive years (2018 – 2021) according to Asia Banking and Finance - Top Wholesale Bank of the Year - Top Most creative electronic banking in Vietnam (iBank) 1.2 Organization and Governance structure of BIDV Head Office 1.2.1 Organizational and Governance structure According to the roles and responsibilities of the Board, BIDV will split into Groups and Divisions with similar characteristics to fulfill the needs of running and managing Only particular duties and tasks of the Boards in the Division are developed by BIDV, not independent functions and tasks for each block (the functions and tasks of the Groups are understood as a collection of functions and tasks of the Divisions with the same functions and nature of work) billion VND Capital mobilized from organizations & individuals 1.187.093 1.295.533 1.509.483 institutions 76.683.179 82.260.848 98.007.392 Deposits from other credit institutions 28.904.853 40.828.386 58.953.639 Borrowings from other credit institutions 47.778.326 41.432.462 39.053.753 million Deposits and borrowings from other credit 1.114.162.62 1.226.673.94 1.380.397.79 Customer deposit (types of currencies) Demand deposits 178.383.601 221.331.066 267.330.692 in VND 158.065.981 199.918.795 241.146.028 in foreign currencies 20.317.620 21.412.271 26.184.664 1.107.780.58 Term deposits 923.233.263 998.833.657 1.062.171.57 in VND 893.918.238 962.570.294 in foreign currencies 29.315.025 36.263.363 45.609.008 Deposits for specific purposes 12.545.760 6.509.219 5.286.525 11 VND million VND Deposits from customers (types of customers) 495.535.481 589.995.911 State-owned companies 687.964.841 47.720.474 48.259.359 53.365.035 70.282.718 82.658.637 92.060.307 301.324 273.758 931.747 53.396.770 68.411.573 84.815.573 company's charter 59.026.313 59.970.942 59.950.497 Other joint stock companies 83.347.921 89.616.704 102.789.072 187.908 787.923 441.142 5.279.517 2.768.524 3.075.874 43.485.846 62.328.669 89.152.871 33.023.753 36.501.177 42.129.024 One-member limited companies with 100% state-owned equity Two-or-more-member limited companies with more than 50% state-owned equity or subject to the State's controlling power Other limited companies Joint-stock companies with more than 50% State-owned equity or voting rights or controlled by the State according to the Partnerships Private enterprises Foreign-invested companies State administration units, party, unions and associations 12 million Others 99.482.937 138.418.645 159.253.699 VND Valuable papers issued 62.772.362 63.236.692 123.681.757 Certificates of deposits 25.156.996 23.174.927 79.426.444 Terms under 12 months 2.345.333 1.841.597 46.084.800 21.809.323 20.330.997 33.339.349 1.002.340 1.002.333 2.295 Bills 620 620 620 Terms under 12 months 297 297 297 Terms from 12 months to under 05 years 323 323 323 Bonds 4.550.364 2.300.363 3.120.412 Terms from 12 months to under 05 years 2.550.061 300.061 1.127.901 Terms from 05 years or more 2.000.303 2.000.302 1.992.511 33.064.382 37.760.782 41.134.281 Terms from 12 months to under 05 years Terms from 05 years or more BIDV’s subordinated bonds issued million (Source: annual report of BIDV 2019 - 2021) 13 In 2019, with a solid growth rate, the joint stock commercial banking system's scale of capital mobilization remained at the top: Total capital mobilized amounted to VND1,187,093 billion, of which VND1,374,765 billion came from money raised from individuals whose average salaries were relatively high Customer deposits represented 12.8% of the market share for the whole sector Because of this, BIDV continues to dominate the market in capital mobilization in 2019, despite the increasingly strong rivalry among commercial banks, reaffirming BIDV's reputation, brand, and clientele's faith in it 53.7% of the entire capital mobilization is also accounted for by retail deposits In 2020, despite being negatively impacted by the Covid-19 pandemic, BIDV still managed to maintain its market-leading position in terms of scale: The capital source mobilized reached VND1,402,248 billion, fully satisfying the demand for capital use and ensuring the safety of system liquidity; capital mobilization from organizations and individuals reached VND1,295,533 billion, up 9.1%; and accounted for 11% of the deposit market share of the entire industry Demand deposits' average size increased by 14.9% on average from 2019 to 2020, and their average share of total capital mobilization increased by 0.7% from 2019 to 14.5%, indicating that the capital mobilization structure is continuing to move in the direction of becoming more sustainable In 2021, the amount of capital that was mobilized consistently outpaced that of joint stock commercial banks, and the capital mobilization structure improved favorably, cutting system costs Consumer spending and retail capital helped to keep the capital base at its current size and growth pace Demand deposits increased significantly in size and share of total capital mobilized, reaching VND267,331 billion Demand deposits generally climbed by 32% over the previous year, above the aim of 16% Demand deposits now account for 16.8% of total capital mobilization, up more than 2% from 2020 levels The amount of USD-mobilized money increased by 35% at the end of 2021 compared to 2020, the significant rise in the previous five years 2.2.2 The situation of Credit Activities 14 Table 2.2: Credits activities of BIDV – Head Office in the period 2019 – 2021 CREDIT ACTIVITIES 2019 2020 2021 1.134.503 1.230.569 1.368.029 VND billion 135.255.429 49.432.144 68.851.444 VND million credit institutions 54.290.180 85.347.858 135.940.229 Placements with other credit institutions 43.718.603 62.191.227 112.042.988 Loans to other credit institutions 10.717.769 23.295.457 24.026.575 -146.192 -138.826 -129.334 TOTAL CREDITS Balances with the Central Bank Placements with and loans to other Provision for credit losses on placements with and loans to other credit institutions 1.116.997.98 1,214,295,91 Loans to customers Loans to local economic entities and 56 Amounts paid on behalf of customers Loans to foreign entities and individuals VND million 1.076.979.85 1.174.770.62 1.318.860.72 individuals Receivables from finance leases 1.354.632.64 1.418.497 2.107.251 2.708.287 533.940 726.281 300.438 38.055.692 36.691.755 32.763.195 1.116.997.98 1.214.295.91 1.354.632.64 Analysis of loan portfolio by quality 1.072.557.72 1.179.268.92 1.325.854.57 Standard 24.943.852 13.657.572 15.231.757 Substandard 3.835.155 2.382.136 2.757.520 Doubtful 4.305.007 2.462.228 3.505.769 11.356.244 16.525.054 7.283.027 Special mention Loss 15 VND million Movements in provision for credit losses on loans to customers VND million Opening balance 12.404.309 14.632.136 19.055.948 Provision made during the year 18.179.553 21.266.559 29.490.409 -16.019.008 -16.802.855 -19.344.615 67.280 -39.892 -98.024 14.632.136 19.055.948 29.103.718 Provision used for bad debt written off during the year Other (decrease) in the year Closing balance (Source: annual report of BIDV 2019 - 2021) In 2019, the entire amount of outstanding credit increased 12.2% to VND1,134,430 billion, or 13.8% of the industry's credit market share Investment operations concentrate on goods with high profit margins while maintaining operational security Retail banking continued to dominate the industry in terms of scale, which helped BIDV's overall net income rise Since the government and the State Bank continue to prioritize manufacturing as a priority industry, it continues to account for over 60% of all outstanding loans, with shortterm loans accounting for 62.2% of all outstanding loans as the SME client segment also continues to expand quickly The retail sector, FDI clients, SME, and significant projects and programs are effectively included in the medium- and long-term debt balance The ratio of medium- and long-term loans to all outstanding loans is 37.8% In line with the capacity to raise foreign currency capital, the size and growth rate of foreign currency credit balances are kept under control at a fair level In 2020, credit balance increased by 8.5% from 2019 to VND1,230,569 billion, exceeding the credit limit set by the State Bank, accounting for 13.4% of the credit balance of the entire economy, and dominating the market share of loans made to businesses and individuals in the joint-stock commercial banking industry As 2020 16 marks the first time that retail credit outstanding loans accounted for the biggest share in client categories, outstanding loans for the first time, retail banking continued to be pushed, underlining its leading position in the market in terms of scale Retail sales increased by 13.7% in comparison to 2019 and made up 35.7% of all outstanding credit, an increase of 1.6% from the year's start In terms of total outstanding loans, the growth rate was 16%, accounting for 27% of existing loans to SMEs (an increase of 1.8% from 2019) In 2021, the credit balance was VND1,333,232 billion, up 11.77% from 2020, adhering to the State Bank's credit limit (maximum 12%), and the consolidated credit balance was VND1,368,029 billion, up 11.2% from the start of the year, exceeding the implementation rate in 2020 of 8.5%, accounting for more than 13% of the credit balance of the entire economy and dominating the market in terms of lending to businesses and institutions The lending system is designed to encourage loans to small and medium-sized businesses, foreign-invested businesses, and retail consumers while progressively reducing reliance on big corporate clients Retail credit balance climbed by 25% from 2020 to December 31, 2021, making up 40% of all existing loans SME and FDI loan balances increased by 15% and 21% from 2020 to December 31, respectively The overall system's credit quality has been greatly improved, as evidenced by Circular 11/2021/TT's management of the NHNN's bad debt ratio at 0.82% as of December 31, 2021 2.2.3 The situation of Other Activities Table 2.3: Other activities of BIDV – Head Office in the period 2019 – 2021 OTHER ACTIVITIES 2019 17 2020 2021 unit NET SERVICE INCOME 4.266 5.266 8.546 VND billion Net gain from services 4.266.331 5.266.381 6.614.281 VND million Income from services 7.871.837 8.618.090 10.370.092 Settlement services 3.343.859 3.675.394 4.305.807 87.376 92.384 110.418 111.939 103.482 105.771 Insurance activities 1.694.062 1.935.040 2.235.045 Other services 2.634.601 2.811.790 3.613.051 Net gain from foreign currency trading 1.494.696 1.732.324 1.896.154 Income from trading foreign currency 4.051.700 4.240.573 3.759.644 3.543.237 3.647.612 3.090.563 instruments 508.463 592.961 669.081 Net gain from trading securities 325.524 478.668 586.241 Income from trading securities 388.385 1.120.487 931.760 Treasury activities Agency services VND million Income from foreign exchange spot transactions Income from monetary derivative financial 18 VND million Net gain from investment securitie Income from available-for-sale securities 481.222 1.516.137 207.431 1.022.180 1.854.832 429.979 1.994.805 793.672 Net gain from securities Other operating income 6.517.869 7.992.789 8.957.444 Net gain from other activities 5.361.174 5.092.568 6.178.852 VND million (Source: annual report of BIDV 2019 - 2021) The BIDV - Head Office's total net service revenue was VND4,266 billion in 2019 and climbed to VND8,546 billion in 2021, exhibiting a respectable annual growth rate In which, with the exception of agency services, the growth rate of income from services grew steadily throughout the year Nevertheless, after a year, the amount of Net Gain from Investment Securities dramatically altered PART PROBLEMS AND RECOMMENDATION 3.1 Assessment of situation business performance of BIDV Head Office period 2019 – 2021 In 2019, With a focus on managing bad debts, fine-tuning institutions, strengthening administrative reform, finalizing human resources, improving management effectiveness and efficiency, laying the groundwork for the delivery of the restructuring plan for the upcoming periods, ensuring the benefits of shareholders and employees, positively 19 impacting the state budget, and preserving the environment, BIDV continued to comprehensively restructure its business operation Despite being severely impacted by the Covid-19 pandemic in the next two years (2020 – 2021), BIDV worked hard and remained committed to maintaining safe and efficient operations, exceeding the business goals set by the General Meeting of Shareholders, protecting, and increasing the State’s capital, meeting its obligations under the State budget, and protecting the interests of shareholders and employees By proactively cutting its revenue by more than VND 6,400 billion to aid those afflicted by natural catastrophes and the pandemic, BIDV also met its obligations to the community 3.1.2 Difficulties and Causes In a period of last three years from 2019 to 2021, BIDV Head Office had to deal with the following risk factors that might affected the business performance in both external and internal environments, including: Economic risk, Interest rate risk in the banking book, Credit risk, Concentration risk in proprietary trading, Market risk, Liquidity risk, Legal risk, IT risk, Operational risk However, there are significant ones that the enterprise needs to concern  Economic Disadvantage The most serious threat to the global economy in general and to Vietnam's economy specifically continues to be the Covid-19 pandemic External risks: (i) The world economy has been facing with the unpredictable situation of Covid-19 pandemic; (ii) Geopolitical tensions in several nations, particularly the tension between Russia-Ukraine and the West; (iii) Global inflation, financial risks, and asset bubbles; (iv) Countries are gradually reducing support packages for economic recovery and stimulating economic growth after Covid-19 Internal risks: (i) Even now, the pandemic has complicatedly spread over the nation’s various provinces and cities; (ii) The danger of inflation increases with the sharp 20 fluctuations in global pricing; (iii) Industrial output, import-export activities, corporate operations, and production all heavily rely on local and foreign market recovery; (iv) Because of people's lower income and increased saving behavior as a result of the effects of COVID-19, retail operations did not fully thrive; (v) Commercial banks’ bad debt tends to rise; and (vi) Revenues and expenses for the state budget continued to encounter several obstacles Since income from land, securities trading, and capital transfers continued to rise significantly and outpaced revenues from production and economic activities, the state budget revenue structure was unsustainable  Interest rate disadvantage in the banking book Interest rate risk in the banking book (IRRBB) is the result of unfavorable changes in interest rates that have an impact on the bank’s revenue, the value of its assets and liabilities, and obligations made off - balance sheet All the components for managing IRRBB through a system of papers, measuring devices, limitations, and reports have been fully developed by BIDV Specifically, BIDV has consistently released a document framework, including policies, rules, and guidance documents, as well as documents on identifying, measuring, monitoring, controlling, and reporting risk in accordance with State Bank of Vietnam regulations and internal management requirements In accordance with the rules and accepted procedures of the State Bank, BIDV completely implemented IRRBB measurement tools  Credit disadvantage Systematic Credit BIDV has always been proactive and a trailblazer in implementing the finest worldwide methods to credit risk management because it recognizes the significance of credit risk management in business operations towards safety, efficiency, and sustainability As per the Basel Committee’s advice, BIDV's risk management strategy has so far adhered to the 21 centralization and independence criteria The organizational structure of the whole BIDV system, from the headquarters to the branches, is properly constructed, clearly outlining the roles, responsibilities, and authority of associated units and people in accordance with the goals of risk management The system of rules and paperwork pertaining to credit extension and credit risk management, as well as the bank's risk management policy, were completely published, routinely reviewed, and updated to comply with SBV standards BIDV implemented Basel II capital adequacy standards in accordance with the standard method, continued to complete and implement projects that are about to be implemented under the roadmap, as well as develop plans for the remaining projects, all of which helped to improve BIDV's capacity for risk management In December 2019, the SBV approved BIDV as the bank meeting Basel II standards for high risk-weighted asset management performance To assure readiness to respond to the advanced method in response to the SBV's requirements, credit risk measurement tools in accordance with the advanced method were researched and implemented to risk management operations Counterparty Credit The risk that the counterparty will not fulfill all its payment commitments before or at the final settlement of the transaction is known as counterparty credit risk BIDV has implemented Circular 41-compliant calculations of the required capital for counterparty credit risk, developed and released manuals to identify counterparty credit risk assets, and built risk appetites and warning thresholds to monitor compliance with those appetites for counterparty credit risks in order to manage counterparty credit risk at the request of the State Bank of Vietnam 3.2 Recommendation According to projections, the global economy will continue to experience unpredictable fluctuations in 2022 since the COVID-19 is still developing On a national level, the government has decided that 2022 is a crucial year, laying the groundwork for the period 22 of Five-Year Plan from 2021 to 2025 implementation with 16 key indicators in the areas of economy, society, and environment, including: GDP growth of 6–6,5%; average CPI of 4%; state budget deficit over GDP at 4%; and 12 key tasks and solutions to be focused on for implementation in 2022 BIDV Head Office need to execute system-wide COVID-19 pandemic prevention and control measures, completely comprehending, and implementing all necessities under the direction and supervision of local authorities Besides, the bank also should focus on actively developing appropriate, workable solutions that are properly suitable to the current circumstances in order to run the business efficiently Credit expansion moves in the direction of the government and the SBV, expanding the scale connected to a stable change in the customer base Prioritize the expansion of medium and long-term credit and lending to sectors and industries that are important to the government and the SBV Promote retail, SME, and FDI credit while progressively lessening your reliance on large corporate clients and cultivating a chosen clientele that will benefit you overall Managing money mobilization in a flexible, efficient, and secure manner Continue to reorganize capital raised in accordance with term, currency, and customer type in an effort to lower capital mobilization costs in accordance with the application of target orientations; Increase the volume of affordable, useful paper issuance CONCLUSION The banking sector, which is sensitive to market volatility due to its current state of integration with the global environment, suffers the most from these changes even if there are unquestionably tremendous benefits to this Taking risks is crucial for all banks, including the head office of the Bank for Investment and Development of Vietnam, to expand in a way that is competitive with local and foreign institutions Along the road, 23 there will be difficulties, one of which is reducing credit risk for banks' secure operations It's important, nevertheless, to keep an eye out for possible clients Therefore, the success of corporate credit analysis greatly influences whether lending choices are accurate 24 REFERENCES ENGLISH - Annual Reports of BIDV Hanoi (from 2019 to 2021) - Documents from Corporate Customer Relationship Department - Financial Statements of BIDV Hanoi (from 2019 to 2021) WEBSITE - About BIDV Address: https://www.bidv.com.vn/ 25 ... individuals, and various organizations and businesses PART 1: OVERVIEW OF JOINT STOCK COMMERCIAL BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM – HEAD OFFICE 1.1 Establish performance of BIDV – Head Office. .. Council BIDV Joint Stock Commercial Bank for Investment and Development of Vietnam BOD Board of Directors FDI Foreign Direct Investment JSCB Joint Stock Commercial Bank SBV State Bank of Vietnam SME...LIST OF ABBREVIATIONS LIST OF TABLES LIST OF FIGURES INTRODUCTION PART 1: OVERVIEW OF JOINT STOCK COMMERCIAL BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM – HEAD OFFICE