Tác động của công tác quản trị nguồn nhân lực đến niềm tin, cam kết với tổ chức tại sở nông nghiệp và phát triển nông thôn tỉnh an giang

Tac dong cua cong tac quan trj nguon nhan li/c den niem tin, cam ket vdi to chufc tai S& Nong nghiep va Phat trien Nong thon tmh An Giarig NGaveN THANH NGaVEN* Tdm tat Ndm bdt duac sU thda mdn cong viec cua nhdn vien vd mong muon cua nhdn viin ve cdc diiu ki?n cong viec Id nhdn td quan trong vifc qudn tri nguon nhdn lUc Nghiin cdu tdc dgng cua cong tdc qudn tri nguon nhdn luc den niim tin vd cam ke't vdi tSchdc cua cong chdc tgi Sd Nong nghiep vd Phdt trien nong thon tinh Anh Giang thong qua ddnh gid dugc mdc thoa mdn cong viec den niem tin vd cam ki't ciia cong chiic Nghiin edu cho thdy, co nhdn to tdc dgng den niem tin, cam ke't cua cong chdc Sd Nong nghiip vd Phdt trien Ndng thon tinh An Giang, gSm: Bdn chdt cong viic; Ddo tgo thdng tie'n; Cdp tren; Dong nghiip; Thu nhap; Bien chi'sudt ddi Trong do, Bdn chdt cong viee la nhdn td'cd tdc dgng mgnh nhdt Tif khda: niim tin, cam ke't, cong chdc Sd Nong nghiip vd Phdt tnen Nong thdn tinh An Giang Summary Understanding job satisfaction and desire of employees for working conditions is a catalyst for human resource management This article studies the impact of human resource management on belief and commitment of civil servants at An Giang Department of Agriculture and Rural Development through assessing their job satisfaction with belief and commitment The outcome reveals six factors affecting their belief and commitment, which are Nature of work; Training and promotion; Superior; Colleague; Income; Regular officials In particular, Nature of work is the most powerful factor Keywords: belief, commitment, civil servants at An Giang Department of Agriculture and Rural Development G\Ci\ THIEU Hien nay, cdng tac td chUc va eai edch hdnh chinh eiia Sd Ndng nghiep vd Phat trien ndng thdn tinh An Giang vdn cdn ban che', nhU: sff chi dao vd cdng tae cai each hanh chinh chua that sU quyet liet; cac thii tuc hanh chinh ehUa ddng bd, hieu qua, cd ndi cdn mang tinh hinh th'Uc; y thffc chd'p hanh ky ludt, ky cffdng hanh chinh, thffc hidn quy tac ffng xff ciia cdng chffc chUa nghidm, cdng tac phd'i hdp cdn thid'u chat che, hieu qua chua eao; mdt bo phan cdng chffc edn bieu hidn gdy khd khdn, phien cho td chffc, doanh nghiep va cdng ddn thuc thi cdng vu Tff dd, ldm xa'u di hinh dnh ngffdi cdng chffc Idng nhan ddn, iam giam di long tin eiia nhdn dan xa hdi Chinh vi the, viec nghien cffu tac ddng cua cdng tdc quan tri ngudn nhan life de'n niem tin va cam ke't vdi to chffc ciia cdng chffc tai Sd Ndng nghiep va Phat tridn ndng thdn tinh An Giang, qua dd ddnh gid dffdc mffc thda man cdng vide de'n niem tin va cam kd't cua cdng chffc, de dUa cac ham y quan tri ngudn nhan life nham ndng eao chd't lUdng cdng chffc la ra't can thie't COSILY THUYET V A M HJNH NGHIEN CLfU Cdsd ly thuyd't Cdc khdi ni^m ve s^thoa man cong viec Mdt cdc dinh nghia dau tidn ve sif thda man cdng viec va dugc trich ddn nhieu nhd't cd the ke dd'n la dinh nghia ciia Hoppoek (1937) Tdc gia cho rdng ' C6ng ty Cd p h i n Dau tU XSy dffng Moi trUdng Bat dong san VHR ^gay nhan bdi: 04/02/2020; Ngdy phdn bien: 15/02/2020; Ngdy duyet ddng: 20/02/2020 21 HlhH MO HltHH MGHIEM CGU DE XUAT ^ h tgo, than NIEMnNV/ Cap,re„ } CAM KET CUA E nghiep h ^ CdNG CHirc „ nhap \_^ chesuo dm < — vdi TO CHUC I- BANG 1: BAMG TOPHG HOP KIEM D[rHH THANG DO STT ".^ ^6 Tliang ' B I1 chat cong \ieL-{BCCV) B.io lao Ihans tien (DTTT) CipircniC-ATRi nungn2hiep(DNGHl Thu ntiap (THNH) Bien clie suotdcfi (BCSD) Nicm Im vii cam ket (NTCK) i" Cac bie'n Ket luan Cronbach's quan sat bi loai ve thang Alpha 1) S94 Toi 0.807 Toi l).7^l) Su'dung dUdc Il,fi23 SCrdunc difcic 0.819 Toi Toi 0.82K 0.671 Sii'dung diroc vide ludng sU thda man cdng viec bang each Do ludng sif thda man cdng vice ndi chung; Do lUdng sff thoa man dugc ddp ffng nhu cau hay mong mud'n eiia hg lam vide Theo Speetor (1997), sif thda man cdng vide ddn gian la viec ngUdi ta eain thd'y thich edng vide ciia ho vd cac khia canh cdng vide ciia ho nhff the' nao Vi no la sff ddnh gid chung, nen nd la mdt bie'n ve thdi Cdn Elliekson va Logsdon (2001) thi cho rdng, sU thda man cdng MCC dUdc dmh nghia chung Id mUc ngUdi nhdn vien yeu thich cdng vide eua ho, la thai dua tren sff nhan thffc ciia ngUdi nhdn vien (tich eUc hay tieu eUc) vd cdng \ ice hoac mdi trffdng lam viec ciia ho Ndi ddn gian hdn, nidi trUdng ldm viec cdng ddp Ung dUde eac nhu cau gia tn va tinh edch eua ngUdi lao ddng, thi dd thda man cdng vide cang cao Ly thuye't ve sd thda mdn cdng vifc Ndi de'n sU thda man ndi ehung, ngUdi ta thUdng nhac dd'n [y thuyd't nhu edu cap bae ciia Maslow (1943) Theo dng '^nhu cau cua ngUdi dUOc chia lam ca'p bae lang dan; sinh ly, an toan, xa hdi, tu trgng vd tU the hien" Sau kht mdt nhu eau nao da dUde thda mdn, thi nhu cau d ca'p bdc eao hdn ke' tie'p se xud't hidn TUdng tU sU thda man ve nhu cau xd hdi va tu dffdc the hien d cac bien the hidn sff thda man ve mdi quan he vdi ca'p tren va vdi ddng nghiep, cung nhff bie'n the hien quyen tU chu nhd't dinh thUe hien edng viec Hackman \a Oldham (1974) da xay dung md hinh nhdm xac dinh edch thie't kd'cdng vide cho ngUdi lao ddng cd dUdc ddng Iffe lam vide tff ben trong, cung nhff tao dffdc sff thoa man cdng vide ndi chung vd tao dUde hieu qua edng \\e^ idi nhdt De xdy dUng dUdc thie't ke cdng \idc nhU the, theo hai nha nghien cffu nay, cdng viee trudc he't phai sii dung nhieu ky nang khdc nhau, ngUdi nhan vidn phai nam ro cdng viec tff dau den cudi va cdng vide phai cd tam quan nhd'l dinh Cde nha nghien cffu Smith, Kendall va Hulin (1969) ciia Trffdng Dai hgc Cornell da xay dffng cde ehi so md ta cdng vide (JDI) de danh gid mUe thda man dd'i vdi edng viec ciia mot ngffdi thdng qua nhan to', dd la: Ban chd't cdng vide; Cd hdi dao tao va thdng tien, Lanh dao, Ddng nghidp; Thu nhap Gia tri va dd tm cay cua JDI dffdc ddnh gid rat cao ea thffc tien Idn ly thuye't O Viet Nam, Tran Kim Dung (2005) da thffc hien Iffdng mffc thda man cdng viee dieu kien eiia Viet Nam bdng each sff dung Chi so' md ta cdng viec (JDI) ciia Smith vd ddng nghiep Tuy nhien, ngoai nhan to' dffdc de nghi JDI, tae gia da dUa them hai nhdn td'nffa la phiic Idi va dieu kien lam viec de phu hdp vdi tinh hinh Viet Nam Vii Thi Mai (2016) da dp dung md hinh ly thuye't JDI nghien cffu sU hai Idng cdng viec ciia can bg Cue Thud' tinh Bdc Ninh da chi rdng, co 04 nhan td' anh hffdng tdi hai Idng cdng vide ciia cdn bd Id: Cd hdi thang tie'n va Dao tao; Thu nhap; Ldnh dao; Ban chd't cdng viee Md hinh nghien cffu de xud't Tff ed sd eac nghien cifu hen quan, cung nhu can cU ke't qua thao luan vdi chuyen gia va nhffng ngffdi nhdn vien, nghien cffu sii dung thang ehi so' md ta cdng viec JDI ciia Smith va JDk vd nhdn to' Bidn che' sudt ddi, tac gia de xud't md hinh nghien cffu nhff Hinh Tff dd, de xual cdc gia thuye't nghien cffu, gdm: HI- Ban chd't cdng viec ty Id thuan vdi sff tin tffdng va cam ket eiia edng chffc dd'i vdi td chffc, nghTa la nhan vien edng thda man vdi ban chat cdng vide, thi hg cang tin tudng va cam ke't ddi vdi td chffc H2: Dao tao thang tie'n ty Id thuan vdi sU tin tudng va cam ket cua cdng chffc dd'i vdi td chffc, nghTa Id nhan vidn cang thda mdn vdi dao tao \a thang tie'n thi hg tin tffdng vd cam ket dd'i vdi to chffc H3: Cd'p tren ty Id thudn vdi sff sff tin tffdng va cam ke't cua cdng chffc dd'i vdi td chffc, nghTa Id nhan vidn cdng thda man vdi cap trdn, thi ho cang tin tudng va cam ket dd'i vdi td chffc H4: Ddng nghiep ty Id thuan vdi sff sif tin tffdng va cam ket eua cdng chffe ddi vdi td chffc, nghia la nhan vien cang thda man vdi ddng nghiep, thi ho cdng !in tffdng va cam ke't ddi vdi to chUe H5: Thu nhap ty Id thuan vdi sff tin tudng va cam ke't cua cdng chffc ddi vdi td chffc nghia Id nhdn vien edng thda man vdi thu nhap, thi hg cang tm tffdng va cam ke't ddi vdi td ehffe H6: Bien che' sudt ddi ly Id thuan vdi sff tin tudng va cam ke't eiia cdng chffe dd'i vdi to chffc, nghia Id nhan vien cang ihoa man vdi bien che'sud't ddi, thi ho edng tm tudng va cam kd't dd'i vdi id chffc PhUdng phap nghien cu'u Qud trinh thu thap thdng tin ciia nghien cffu dffde tie'n hanh khoang thdi gian tff thang 07-09/2019 Dff lieu ciia nghien cffu dffdc thu thdp theo phUdng phdp chgn mdu thudn rien Tac gia khao sat loan bg 200 cdng chffe tai Sd Ndng nghidp vd Phdt trien ndng thdn tinh An Giang thdng qua bang eau hdi Kel qua thu ve sd'phie'u hdp le la 164, so' phieu khdng h(fp Id Id 36 KET QUA NGHIEN CCU Phan tich dd tin cay Ke't qua kie'm dinh Cronbach's Alpha (Bang I) cho tha'y, cdc thang deu dat tin cay vdi hd so Cronbach's Alpha > 0,6 Nhu vay ta'l ca cae thang deu dat dffde y nghTa thd'ng ke va la't ca cdc bie'n quan sdt deu dffdc giff lai cho phan lich nhan td'khdm pha (EFA I Phan tich EFA Phan tich nhdn td'30 bie'n tac ddng de'n sff tin tffdng va cam ket ciia cdng chffc ciia Sd Ndng nghiep \a Phdt trien ndng thdn linh An Giang cho ke't qua KMO = 0,749; Eigenvalue: 1,I8S, Tong phifdng sai 66,112% > 50% So nhdn to sd bie'n cdn lai 20 (1) Ban chat cdng viec (BCCV) sdm bie'n quan sat: (2) Ddo tao, thang lien (DTTT) gdm bie'n quan sal, (3) Ca'p tren (CATR) gdm bien quan sat; (4) Dong nghiep gdm bien quan sat; (5) Thu nhap gdm bie'n quan sat; (6) Bidn chc'sudt ddi gum bie'n quan sat Phdn tich hdi quy Ddnh gid sU phu hdp cda mo hinh hdi qiiy tuyen tinh boi So sanh gid tri R- va R- dieu chinh BANG 2' KET QUA PHAN TICH EFA K M O and B a r t l e t f s T e s t 749 H e sCi K M O Gi.; in Chi - Binh L\uan xap \i KiOiiidinhBarilcU 704 dl 190 Gi;i in Sig .000 Ma tran nhan I6'xf)a\ Nhan to BCCV 1 i K55 BCCV2 901 BCCV.3 ,702 BCCV4 -742 BCCV5 ,677 DTTTl 911 DT 12 ,489 DTTT3 ,888 DTTT4 821 DDTT5 ,814 CATR ,S31 CATR2 ,760 CATR.^ i81 CATR4 ,6.^4 CA rR5 6.'S8 DNCHI 691 DNC.H2 809 DNGH3 740 DNGH4 748 D\GH5 72! THNHI ,856 THNH2 ,837 TMN'H3 67y THNII4 5H7 THNH5 641 BCSDI 87^ BCSD2 786 BCSD3 832 BCSD4 812 BCSD5 78, BANG 3; KET QUA P H A N TICH HOI QUY DANH Stf PHCl H d P CGA MO HINH Model Summary'' M6 hinh G i a tri R 841 R= 707 Rhi^u c h i n h 703 Sai s o ' c h u a n Udc lUt/ng (;ia tri Durbin-Watson ,^0.'S65 23 632 BANG 4: PHAN TJCH HOI QUY KIEM DINH MdC DQ PHU HdP CUA MO HINH ANOVAMd hinh Tong cac binb phtfffng Regression Trung binh binb phUdng df 158.764 39,691 Residual 65.709 257 ,256 I"oi.il 224,473 261 H^sS'F Gia tri Sig ,000'' 15-5,239 !i IX-pcndentVanablu'NTCK b Predictors, (Consl.ml), THNH, CAT'R DTTT, BCCV, DNGH, BCSD He so hoi quy M& hinh H^ sd'hoi quy chu:a chu^n hoa SaisS' chu Sin B H? so hoi quy chuan hoa Gia tri t Beta Gia tri Sig ThcTng k& da cong tuye'n MiJcd? chskp nli|in H§s6'phong dgi pbiTdng sai (ConstantI ,241 ,201 1.196 233 BCCV ,885 ,048 909 22,182 000 678 DTTT 112 ,047 ,095 2,369 ,019 711 1,406 CATR 118 056 ,080 2.097 ,037 790 1.266 1,474 DNGH -123 078 083 2,345 ,013 756 1,453 THNH ,324 (»8 ,172 1,235 ,023 698 1,342 BCSD ,IS0 1)53 137 3,370 ,001 ,692 1,445 a Dependent Variahle: NTCK d Bang cho tha'y R-dieu chinh nho bdn va dung de danh gid dd phCi hdp cua md hinh se an loan hdn vi nd khdng thoi phdng miJc dd phii hop ciia md hinh Nhif vay, vdi R'dieu chinh, su" tu'dng thich cua md hinh vdi bie'n quan sdt va bie'n phu thuoc Niem tin va cam kd't cua cdng chdc du'dc giai thich bdi bien doc lap mo hinh Kiem dinh sii phd hOp cda mo hinh Bang cho tha'y gid tri thd'ng ke F = 15.^.239 du'dc tinh tif gid tri R- day dii khac 0, gia in Sig.= 0,000 cho tha'y md hinh su" dung la phu hdp vd cac bie'n ddu dat difdc tieu chuan chd'p nhdn (Tolerance > 0,0001) Thein vao do, he ,sd' phong dai phu'Ong sai VIF cua cdc bid'n ddc lap md hinh lan lu'ot bdng: 1,474; 1.406, 1,266, 1.453 1.342: 1.445 deu nho hdn 10, the hien tinh da cdng tuye'n cua cdc bie'n ddc lap la khdng ddng ke va cac bie'n md hinh du'dc chd'p nhdn TiJ' Bang cd thd thd'y, md'i quan he giu'a bie'n phu thudc SI/ thda man cdng vide cua cdng chu'c va bie'n ddc lap du'dc the hien phUdng trinh sau: NTCK = 0,241 + 0,885BCCV + 0,1!2DTTT + 0,ll8CATR + 0,123ONGH+0,324THNH+0,lH0BCSp Kd't qua cho thd'y nhdn to' cd He so' Beta chuan hda > nen cd tac ddng thuan chieu vdi Niem tin va cam kd't cua cdng chiJc khdng dinh cdc gia thuyet neu irong md hinh nghien cii'u (HI H2, H3, H4 H5 H6) du'dc chd'p nhdn KET LUAN VA HAM Y QUAN 1R\ Ke't luan Ket qua phdn iich hdi quy cho thdy, nhan to' Ban chat cdng vide (0,885) co gid tri Beta chu'a chuan hda cao nha't va la nhan to'tac ddng nhieu nha't de'n nidm tin, cam kd't cua cdng chi/c; Thu nhap (0.324) la nhan td tdc ddng manh thif hai Thii"ba la nhan to'Bien che sud't ddi (0,180); ThiJ tu' la nhdn td Dong nghiep (0,123); Thu' ndm la Nhdn td Cd'p tren (0,118), vd Dao tao, thang tie'n (0,112) cd lac dong ye'u nhd't de'n mem tin va cam ke't cua cdng chii'c Sd Ndng nghidp va Phat tnen Ndng thdn tinh An Giang Ham y quan tri Ddi vdt nhdn td Ban chdt edng viic Day la nhdn td'anh hu'dng dd'n niem tm va cam ke't cua cdng chdc Sd Ndng nghiep va Phat tnen I^dng thdn tinh An Giang Do dd, Sd can giao cho nhan vien minh lam nhUng cdng vide phu hdp vdi ndng ii/c va the' manh cua ho; phai giup ho hieu rd ve cdng viec ho dang lam; phai cho ho thd'y du'dc tam quan cua cdng viec ho dang thifc hien, cung nhu'cho phep ho du'dc quyen quyet dinh mdt so cdng viec nam nang li/c cua ho Ddi vdi nhdn td Thu nhap Dd dam bao viec phdn phd'i thu nhap du'dc cong bdng, tn/dc he't S6 Ndng nghiep va Phdt tridn Ndng thdn linh An Giang can tim each gitip cdng chii'c nhdn thu'c rang ho difdc tra thu nhdp mdt each cdng bang theo quy dinh phdp ludt Ngoai ra, Sd Ndng nghidp vd Phat tnen Ndng thdn tinh An Giang cung phai luti y tranh viec ifti ddi thu nhdp (cdng khai) ddi vdi nhii'ng ngiTcJi than thich, ho hang ddn vi Bdi, dieu cung anh hirdng de'n cam nhdn ve sd cdng bang cua ngifdi lao ddng Sd Ndng nghidp va Phdt tridn Ndng thdn tinh An Giang phai xay difng cho minh chinh sdch khen thifdng rd rang vd toan dien til ban dau, vdi cdc miJc dp cu thd cho tCmg thdnh tich theo quy dinh cua phdp luat Ddi vdi nhdn td'Biin che sudt ddi Chinh sdch bien che sud't ddi la mot diem hd'p ddn ciia cdng chii'c lam viec cac cd quan nha nu'dc Day cung la nhan td quan giiip cdn bd cdng chu'c cd them niem tin va cam ke't dd'i vdi td chiJc Nhifng, can lim y che' se bi thay ddi bdi chinh sdch lifdng mdi dp dung tCf nam 2021 Ddi vdi nhdn toDong nghi$p Mdi quan he td't, cd sif gan gui, than thien giu'a cd nhan vd ddng nghiep anh htfdng de'n miJc hai long cdng viec De cdng chiic Sd Ndng nghiep va Phdt trien nong thon An Giang cd difdc _ TAI LIEU THA1VLKHA_0 md'i quan hd tdt nay, c^n xdy diAig mdt mdi tnfdng lam viec ly tu'dng cho ddi ngu cdng chtJc, mdi tru'dng lam viec ly nrdng difdc hieu la mdi tru'dng ma moi ngifdi hda ddng, chan ludn cd sif quan tam, gitip dd, chia se vdi ca cdng viec va cudc sd'ng, phd'i hdp cdng tac Ddi vdi nhdn td Cdp trin Kd't qua thd'ng ke t\i mdu cho thay, cdng chiJc nhin chung ddnh gid cao nang life cua ca'p tren cua minh, nhifng van cdn nhieu dieu cd'p tren cd the cai thien ddi vdi ndng lu'c ciia minh vd tao niem tin nhidu hdn cho nhdn vien cap difdi De nhdn vien cam nhdn du'dc sif quan tdm cua minh, trifdc he't cd'p tren can hieu rd hdn ve nhdn vien ciia minh Lanh dao can trao ddi thang than, tim hieu ve sd thich, diem manh, diem ye'u ciia cdng chu'c cdng vide, cung nhif cudc sdng ddi lif Song song vdi viec thifc sif quan tdm den cdng chii'c cua minh, ca'p tren ciing can phai ghi nhdn ddng gdp cua cdng chdc ho dat difdc cac muc tieu da de Cd'p tren can ddnh gia diing nang life cua cdng chii'c vd tao dieu kien cho hp hodn nhiem vu vdi hieu qua cao Ddi vdi nhdn tdDdo tgo, thdng tien Ban Lanh dao Sd Ndng nghiep vd Phat trien Ndng thdn tinh An Giang can xdc dinh rang, ddo tao mang lai cho cdng chii'c nhu'ng kie'n thii'c cd ban, nhiing ky ndng va ky xao cho cdng chdc Tii dd, cdng chu'c se cam tha'y thda man hdn cdng viec, tdng long tif hao ban than vd cd cd hdi thang tie'n Cdng chu'c cung se cam thd'y minh difdc quan tdm tin tu'dng vd chinh la ddng life dd hp cang gan bd vdi Sd Ben canh dd, Sd Ndng nghiep vd Phdt trien Ndng thdn tinh An Giang cung phai quan tam nhieu hdn de'n cac chifdng trinh dao tao cua minh Ddo tao khdng chi tap trung vao dao tao kie'n thtifc chuydn mdn cdng viec, ma cdn phai bao gdm ddo tao ve: ky ndng quan ly, giao tidp, thifdng ltfdng, giai quyet van dd, quan ly thdi giaa Q _ _ _ — — — Nguyin Dinh Thp, Nguydn Thi Mai Trang (2008) Nghien eiiu khoa hgc Qudn tri kinh doanh, Nxb Thd'ng kd Ha Ndi Tran Kim Dung (2005) Do lu'dng Mu'c dp thda man dd'i vdi cdng viec dieu kien tai Viet Nam, Tgp chi Phdt trien khoa hgc cdng nghi, Dgi hgc Qud'c gia TP Ho Chi Minh, 12/2005 Vii Thi Mai (2016), Nghien edu sU hdi long cong viee cua cdn bg Cue Thui' tinh Bdc Ninh Luan van thac sy, Trifdng Dai hpc Kinh td', Dai hpc Qud'c gia Ha Ndi Elliekson and Logsdon (2001) Determinants of Job Satisfaction of Municipal Govemment Employees, State and Local Government Review, 33(3) Hackman and Oldham (1974) The Job Diagnostic Survey: An Instrument for the Diagnosis of Jobs and the Evaluation of Job Redesign Projects, Yale Univ., New Haven, CT Dept of Administrative Sciences Hoppoek, R (1937) Job satisfaction of psychologists, Joumal of Applied Psychology, 21(3), 300-303 Maslow, A H (1943) ATheory of Human Motivation, Psychological Review, 50(4), 370-96 Smith, P C , Kendall, L M , and HuHn, C L (1969) The Measurement of Satisfaction in ]^ork and Retirement, Chicago: Rand McNally Speetor, P (1997) Job Satisfaction: Application, Assessment, Causes and Consequences, Thousand Oaks, CA Sage Publications 25 ... thdn linh An Giang can tim each gitip cdng chii'c nhdn thu'c rang ho difdc tra thu nhdp mdt each cdng bang theo quy dinh phdp ludt Ngoai ra, Sd Ndng nghidp vd Phat tnen Ndng thdn tinh An Giang cung... nhdn tdDdo tgo, thdng tien Ban Lanh dao Sd Ndng nghiep vd Phat trien Ndng thdn tinh An Giang can xdc dinh rang, ddo tao mang lai cho cdng chii'c nhu'ng kie'n thii'c cd ban, nhiing ky ndng va ky... chu'c se cam tha'y thda man hdn cdng viec, tdng long tif hao ban than vd cd cd hdi thang tie'n Cdng chu'c cung se cam thd'y minh difdc quan tdm tin tu'dng vd chinh la ddng life dd hp cang gan bd