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Capstone Project Report BUILDING BUSINESS STRATEGY GRIGGS UNIVERSITY & INTERNATIONAL ACADEMY GLOBAL ADVANCED MBA PROGRAM CAPSTONE PROJECT REPORT BUILDING BUSINESS STRATEGY FOR CONSTRUCTION & INVESTMENT JOINT STOCK COMPANY 492 GROUP NUMBER: 10 STUDENT NAME: - Doan Quang Thuoc - Nguyen Dinh Duc - Nguyen Quang Linh - Nguyen Quoc Khanh CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report BUILDING BUSINESS STRATEGY TABLE OF CONTENT ACKNOWLEDGEMENT PREAMBLE: GENERAL INTRODUCTION CHAPTER I: THEORETICAL BASIS FOR BUILDING BUSINESS STRATEGY IN THE ENTERPRISE 1.1 Concept of Business Strategy 1.2 Basic Characteristics of Business Strategy 1.3 Roles of Business Strategy 1.4 Vision 1.5 Mission 1.6 Process to Build a Business Strategy in an Enterprise .9 1.7 Analysis Tools and Techniques 10 1.7.1 PEST Analysis 10 1.7.2 Five Forces of Competitive Position Model by Micheal Porter .12 1.7.3 SWOT Model 15 CHAPTER II: BUSINESS SITUATIONS OF COMPANY 492 .18 2.1 Introduction on Company 492 18 2.1.1 General Information 18 2.1.2 Main Lines of Business 18 2.1.3 Development Process 19 2.1.4 Company’s Organization 20 Graph 2.1 Company 492’s Organization Chart 20 2.1.5 Strategic Vision and Objectives 21 2.1.6 Business Situation in Three Years from 2008 to 2010 21 2.2 Analyzing the External Business Environment 25 2.2.1 Analyzing Macro Environment .25 2.2.2 Five Force Analysis 30 2.2.3 Summary of the Company’s Oppurtunities and Challenges 34 2.3 Analysis of Company Internal 35 2.3.1 Human Resource 35 2.3.2 Technology and Equipment .37 CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report BUILDING BUSINESS STRATEGY 2.3.3 Finance .38 2.3.4 Core Competencies 40 2.3.5 Summary of Strengths and Weaknesses 40 2.4 Summary of SWOT Matrix .42 Table 2.4 Summary of SWOT Matrix 43 CHAPTER III: BUSINESS STRATEGY BUILDING AND SOLUTIONS FOR COMPANY 492 IN THE PERIOD 2011-2016 44 3.1 Orientation for Future Development 44 3.1.1 Vision .44 3.1.2 Objectives and Tasks .44 3.2 Selection of the Company’s Business Strategy for the Period 2011 -2016 44 3.3 Strategic Solutions 45 3.3.1 Solutions on Human Resource 45 3.3.2 Solutions on Finance .46 3.3.3 Solutions on Technology 47 3.3.4 Solutions on Investment 47 3.3.5 Solutions on Marketing 47 3.4 Implementing Schedule 47 CONCLUSION 49 REFERENCES 50 Appendix 1: Equipment owned by the Company 51 Appendix 2: The Company’s Typical Works .54 CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report BUILDING BUSINESS STRATEGY ACKNOWLEDGEMENT We, the research team, would like to express our most sincere thanks to the dedicated lecturers in the MBA program of Griggs University, leaders of Construction and Investment Joint Stock Company 492 and ETC Center for teaching, guiding, suggesting and helping us in the process of studying as well as completing this project Although our team has made great efforts to perfect the theme of this capstone project report, it will have inevitable gaps in the process of completion so we hope to receive the valuable contribution of the lecturers and colleagues to enable us to continue completing this capstone project report in the best manner Once again on behalf of Group 10, I would like to send my deep thanks and wish good health and success in life to all lecturers, colleagues and their families COMMITMENT We hereby commit that this is our own research Data and results contained in the capstone project report are real with clear origin CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report BUILDING BUSINESS STRATEGY PREAMBLE: GENERAL INTRODUCTION Building a sound business strategy is the key leading an enteprise to success, particularly in the present time when competition among enterprises is increasingly severe Most Vietnamese enterprises in general and state-run enterprises in particular during their operation pay their attention only to the solution for sight issues but taking no due care to long-term business strategy building which is decisive to the sustainable development of the enterprises This became a path of business thinking of the enpterprise leaders In the requirements of the integration trend development, business strategy building becomes a legitimate request for the prosperity of the enterprise, especially for such enterprises under group of industries with high competition as Construction and Investment Joint Stock Company 492 (Company 492) Thefore, we - Group No 10 - selected the project named “Building Business Strategy for Company 492 in the period between 2011 and 2016” to bring knowledge of scientific theory into the business practices of the company The objective of the project is to advise the leaders of the company, bringing them a general, deep, broad and long-term strategic vision, enabling them to give the right decisions in a scientific schedule which is suitable with actual conditions to promote business activities to achieve good results and high efficiency Within the scope of this capstone project, we will study in depth the theory of business strategy, review the state of Company 492 and offer solutions and recommendations for building business strategy of the Company during the period 2011-2016 based on primary analysis methods and techniques as SWOT, PEST and Forces of Competitive Position Model given by Michael Porter The structure of our project includes: Preamable Chapter I: Theoretical basis for delevoping business strategy in the enterprise CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report BUILDING BUSINESS STRATEGY Chapter II: Business situations of Company 492 Chapter III: Business strategy building and solutions for Company 492 in the period 2011-2016 Conclusion CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report BUILDING BUSINESS STRATEGY CHAPTER I: THEORETICAL BASIS FOR BUILDING BUSINESS STRATEGY IN THE ENTERPRISE 1.1 Concept of Business Strategy "Strategy" is a term that has emerged from a long time and is understood as the means to achieve long-term goals Strategic business is adhered to the economic field and is understood in different ways Alfred Chandler says that strategy is to identify basic and long-term objectives of an enterprise and set forth a course of action and distribution of resources needed to achieve the objectives According to James B Quinn, strategy is a pattern or a plan to coordinate the main objectives, policies and action sequences into a cohesive overall Fred R David mentions in his book “Strategic Management Notes” that strategies are the means by which long-term objectives will be achieved Business strategies may include geographic expansion, diversification, acquisition, product development, market penetration, retrenchment, divestiture, liquidation, and joint venture It can be generalized that strategy is a general program of action to achieve specific objectives Talking about the strategy of an organization, people often think that the organization must determine which objectives to achieve, what actions to carry out and what resources to be ensured Business strategy will include a combination of competitive moves and business approaches that managers want to use to operate the company aiming to attract and satisfy customers, occupy a market position, ensure successful competition, ensure growth in business, make products and achieve goals A strategy of the enterprise is made partly by analysis and management options and partly by the need to adapt and learn Changing circumstances and continuous management effort to improve business strategies for timeto-time competition and development is a condition to bring the strategy CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report BUILDING BUSINESS STRATEGY into operation throughout the business process, not only temporarily in nature A successful strategy will be the one that conforms to the conditions and circumstances both within and outside the enterprise, creating sustainable competitive advantage and improve business activities 1.2 Basic Characteristics of Business Strategy - Business strategy clearly identify the basic objectives and business direction of the enterprise in each period - Orientation of the strategy to ensure continuous and sustainable development in the business environment which is constantly fluctuating - Business strategy to ensure maximum mobilization and optimal combination of the exploitation and use of enterprise resources in the present and future, to promote the advantages and seize opportunities to gain competitive advantage - Business strategy of the enterprise is continuously reflected throughout the process - Business strategy has always thought of advancing and winning in the business marketplace - Business strategies are often developed for a long period (3, or 10 years) 1.3 Roles of Business Strategy - Business strategy helps the enterprise identify its purpose and direction as a basis and guideline for all business activities - Business strategy helps the enterprise to capture and take advantage of business opportunities, and take proactive measures to overcome the risks and threats in the competitive market - Business strategy takes part in enhancing the efficiency of resource use, strengthening the competitive position of the enterprise to ensure the sustainable development CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report - BUILDING BUSINESS STRATEGY Business strategy is to create a solid basis for working out policies and decisions on business activities in line with market fluctuations 1.4 Vision Strategic vision of the enterprise usually refers to the future business direction of the enterprise and answers the question "Where are we going?" That is especially important for any administrator to create criteria and long-term benefits to achieve good performance A clear vision will provide the foundation for creating a strategy and all business activities are guided by that vision Creating a vision is the first step in strategic building 1.5 Mission The mission statement of the enterprises focuses on current business activities and is to answer the question "Who are we and what are we doing?" Mission often provides an overview of current business goals and reasons to exist, it shows enterprises are focused on what products and services, customers, using what technology 1.6 Process to Build a Business Strategy in an Enterprise To build a business strategy for a company, we need to make major steps: (1) identify the issues the company faced and needed to be solved, (2) environmental analysis including internal environment and external environment which will help us understand what is going on and how it affects the company's operations in the short term and long term, (3) set the vision, mission and long-term goals for the company, (4) selecting the most appropriate strategy for the company, (5) the last step is the actual application Graph 1.6 will show the model of the process CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report BUILDING BUSINESS STRATEGY Graph 1.6 Process to Build a Business Strategy in an Enterprise 1.7 Analysis Tools and Techniques 1.7.1 PEST Analysis Political, Economic, Social and Technological (PEST) analysis is the market analysis model and potential assessment through external factors in terms of politics, economics, society and technology PEST analysis is the analysis of the macro environment for our local answer to the question: What are enterprises dealing with? There are four factors of macro environment that enterprises face: political-legal factor, economic factors, social factors and technological factor These factors impact the organization both independently and in combination with other factors a Polical-legal Factor: The factors of political-legal environment strongly govern business activities of enterprises Political stability was identified as one of the most important premise for the business activities of enterprises The change of CLASS: GaMBA01.V03_GROUP No 10 10 Capstone Project Report BUILDING BUSINESS STRATEGY materials are inadequate, and repairs and maintenance of equipment are not timely, effective use of some items of equipment still limited 2.4 Summary of SWOT Matrix Based on the analysis of external and internal environment of Company 492, we offer the following SWOT matrix: CLASS: GaMBA01.V03_GROUP No 10 42 Capstone Project Report BUILDING BUSINESS STRATEGY Strengths (S) - Company 492 has a team of young and qualified managers, and well skilled technical workers - “Company 492” brand is confirmed increasingly - The company has new and uniform technology systems Weaknesses (W) - Weak financial capacity, capital for business dependent on loans - Weak equipment capacity due to obsolete equipment - Operating mechanism is not advanced and not suitable for large scale production Opportunities (0) - Vietnam political stability is the chance for the enterprises for development and investment - The incomplete infrastructure in Vietnam is a business opportunity in the construction sector - Vietnam has attracted more investment capital from abroad which is the opportunity for domestic enterprises for development S-O Strategies - Continue to build human resources and training to expand production and increase construction revenue, and expand to new industries - Expand customer types, from state-owned customers to foreign and domestic investors W-O Strategies - Optimize the operating mechanism of the company to expand production - Have an appropriate policy to raise capital for production - Step by step replace equipment to improve production capacity Threats (T) - Vietnam's macro economic is not stable, high inflation, fluctuations of interest rates, exchange rates, the price of labor, material price, which are threats - The market is expanding and number of rivals increases - In 2011 the Government is making public investment deduction to control inflation S-T Strategies - Focus on projects that have stable capital to reduce risk - to be proactive for material and technology supplies - Focus on projects with high technology that is owned by the company to reduce the number of rivals W-T Strategies - Join with partners who have potential capital and equipment - Have a flexible policy to undertake projects to minimize affection of the fluctuation of the market - Give priority to small and medium-sized items to fit the level of management Table 2.4 Summary of SWOT Matrix CLASS: GaMBA01.V03_GROUP No 10 43 Capstone Project Report BUILDING BUSINESS STRATEGY CHAPTER III: BUSINESS STRATEGY BUILDING AND SOLUTIONS FOR COMPANY 492 IN THE PERIOD 2011-2016 3.1 Orientation for Future Development 3.1.1 Vision - To become a multi-sector company in 2016, with sales reaching VND 1,000 billion (US$ 50,000,000), to build the company in a modern way, operating under international standards - The company will be organized on current dominant basics of the company in the field of construction, expansion and development of investment in real estates which is an area where the company has the advantage and the first step initiated, expanding reasonable financial investment to support production industries, implementing the production of goods for the construction and development to provide materials for specialized use in bridge and highway construction technology In the globalization trend, the company should draw its attention to not only customers in Vietnam but all over the world 3.1.2 Objectives and Tasks - Build, strengthen and develop the field of bridge construction, access to modern technologies in the region and in the world - Depending on the national and international actual environmental situation to gradually expand new production fields in an appropriate way 3.2 Annual growth rate at 30%/year Selection of the Company’s Business Strategy for the Period 2011 -2016 From the SWOT matrix, specific strategies are obtained but several strategies in the current period are not appropriate CLASS: GaMBA01.V03_GROUP No 10 44 Capstone Project Report - BUILDING BUSINESS STRATEGY Continue to build human resources and training to expand production, increase construction revenue and expand to new industries - Improve the operation mechanism of the company to expand production - Expand the customer scope, not only state-owned customers but also the domestic and foreign investors - Have an appropriate policy to raise capital for production - Step by step replace equipment to improve production capacity - Join with partners who have potential capital and equipment - Give priority to small and medium-sized items to fit the level of management Pursuant to the current situation, from the above strategies Company 492 should apply the following strategies: - Optimize the operation mechanism of the company to expand production - Expand the customer scope, not only state-owned customers but also the domestic and foreign investors - Have proper capital solutions for gradual replacement of equipment to improve production capacity - Collaboration with partners who have potential capital and equipment 3.3 Strategic Solutions 3.3.1 Solutions on Human Resource This is an important factor for the development of the company It is necessary to improve organizational structure, thus overcoming the weaknesses and improving the company's strengths Recruitment policy: focus on recruiting engineers in the fields of bridges, ports, construction economics, construction machinery and technical CLASS: GaMBA01.V03_GROUP No 10 45 Capstone Project Report BUILDING BUSINESS STRATEGY workers, who are well qualified and experienced A reasonable salary system for this skilled personnel must be applied Training policy: Company 492 has a proper policy of annual training Additional experience training courses in domestic and foreign groups should be held for manager level Regular skill competitions and wage increase for workers in the units should be organized Treatment policy: in addition to ensuring a reasonable salary, the company should pay for employees, particularly management staff, benefits such as health care, child care, holidays A good treatment policy will be to strengthen good practice linking among the company’s employees, in other words, reducing the rate of personnel replacement Proper rules and regulations should be built and applied to promote deserved reward coupled with strict discipline to encourage the staff work efforts and promote the creativity, dedication for the development of the company 3.3.2 Solutions on Finance Mobilization of capital: the main source of capital can be mobilized from credit institutions, such as preferential credit and commercial credit Another method which may be applied is to issue more shares Plan for the next years is to increase the charter capital to VND 100 billion Relationships with banks should be further strengthened to be proactive in loans Production costs should be reduced to increase profits The company’s plans to use the machinery and materials should be more reasonable All costs should be closely examined and regular and consecutive reporting must be implemented The organizational structure must have a clear mechanism, defining responsibilities and strict payoff Nominal rates for economic and technical aspects should be set to achieve Encouragement should be made on enthusiastic, productive, responsible and effective working spirit CLASS: GaMBA01.V03_GROUP No 10 46 Capstone Project Report 3.3.3 BUILDING BUSINESS STRATEGY Solutions on Technology Yearly, all units under the company will make proposals for procurement and major repairs to the leaders for their approval Depending on the situation and the work demands, more investment will be considered Currently construction machinery owned by the company is old and of low efficiency, a plan for liquidation should be made The current management and use of alternative equipment and materials are still inappropriate, repairs and maintenance not timely, a number of devices used ineffectively Therefore a checking mechanism needs to be set up and the assignment of responsibility to the Equipment Department should be more close 3.3.4 Solutions on Investment Being a unit operating in the traditional construction industry, the company needs additional service specializing in the field of investment Recently the company has been successful with real estate projects at No 198 Truong Chinh Road In the period ahead, other projects in the North Central region (Nghe An, Thanh Hoa, Ha Tinh) should be studied further This is a great potential area where the real estate industry has not developed Investment in the production line for construction materials such as concrete production, sand and stone supply should be carried out 3.3.5 Solutions on Marketing To meet the new situation, the company needs innovative marketing methods to reach many customer types, i.e state-owned customers, private customers, foreign investors and big groups The company must also build a partnership system strong enough for improving production capacity and otherwise reducing competition 3.4 Implementing Schedule Activity Content 20112012 CLASS: GaMBA01.V03_GROUP No 10 20122013 47 Period 201320142014 2015 20152016 Carried out by Capstone Project Report BUILDING BUSINESS STRATEGY Production Revenue 30% higher than prev year Financing Increase charter capital to VND 50 bil Charter Capital 50 bil Profit Organization 40% higher than prev year 50% higher than prev year 50% higher than prev year Charter Capital 100 bil Higher than bank interest rates Structure Optimization Equipment & Technology Investment Real estate investment Investment Projects 40% higher than prev year Concrete production investment Cut Optimize internal regulations, down attract more qualified and common experienced personnel, provide labors training to managers Liquidate old equipment, purchase new ones and further invest in technology in line with work requirements Study Implement investment market 30m3/h concrete Project Invest depending on batch evaluation current situation plant entire company Management Board, Shareholders Management Board, Shareholders Admin Department Material/ Equip Dept Investment Division Investment Division Table 3.4 Implementing Schedule During implementation of strategy, Company 492 should take due care to close evaluation and control to ensure proper progress of the implementation period These plans should be reviewed by supervisory and management staff, periodically or a half-year period In addition, the evaluation should meet the criteria set out based on data from previous years, consistent with the resources and capabilities of the company CLASS: GaMBA01.V03_GROUP No 10 48 Capstone Project Report BUILDING BUSINESS STRATEGY CONCLUSION Although in recent years, with many changes in organizational structure, Company 492 has achieved significant accomplishments These achievements should be maintained and developed in the coming years However, it is undeniable that the current business environment is showing the signs of unusual and unforeseenable change It may not be excluded that such changes can impact directly on operations and development construction business in general and the company in particular Especially at this time and the coming years when the Government is cutting the cost of public investment in order to achieve macro economic stability and inflation control These show that to maintain the position, speed of development and current advantages, it is essential to plan a long-term business strategy for the company Thus, the creation of competitive advantage is seen as a race with a undefinable length which requires not only speed but also persistence and tactics to balance the resources for the long way Position of enterprises on this racing track is relative and temporary in nature because all competitors are trying to overtake each other to achieve goals they set This means achieving competitive advantage exists only temporarily, possibly in a period of time only With these methods in the theory and analysis used in this article, we - Group 10 raised expectations that Company 492 will be able to minimize threats and exploit the strengths and resources to be more stable and developed increasingly We are eager to get some constructive feedback from teachers and experts to have this strategy completed CLASS: GaMBA01.V03_GROUP No 10 49 Capstone Project Report BUILDING BUSINESS STRATEGY REFERENCES Report on implementation of the plan in 2010 and the planned task in 2011 prepared by Company 492 Organizational and operational regulations of Company 492 as of 2010 Charles D Schewe, Alexander Watson Hiam (The Portable MBA in Marketing) translated by Huynh Minh Em - Youth Publisher Nguyen Thanh Do, Ngo Kim Thanh (1999), Business Strategy and Policy, Post-graduate Textbook Nguyen Huu Lam (1998), Strategic Management for Developing Competition Position, Education Publisher Le The Gioi and Nguyen Thanh Liem, Tran Huu Hai, Strategic Management, Statistics Publisher 2009 Nguyen Van Nghien (2005), Enterprise Strategy, Post-graduate Textbook Associate Prof., Dr Le The Gioi; Dr Nguyen Thanh Liem; MA Mai Huu Ai (2007); Strategic Management, Statistics Publisher.(1) Fred R David (Francis Marion University, Florence, South Caroline) (2005) Strategic Management Concept, Tenth Edition, Upper Saddle River, New Jersey 07458 CLASS: GaMBA01.V03_GROUP No 10 50 Capstone Project Report BUILDING BUSINESS STRATEGY Appendix 1: Equipment owned by the Company No Description Oscillator Casagrande-GCP1500 Bored Piling Rig LEEPERVRM800/1500 Bored Piling Rig Q’ty Manufacturer Year of Capacity Man Italia 2001 Dia D1500 Germany 1996 Dia D1500 Italia 1991 Dia D2000 SUMITOMO&SOILMEC Crane 60T Cable Breaking Rig CK-2200 China 2007 Dia D2200 Pile Hammer CP46 Russia 1989 2.5T Pile Hammer JG45 China 1996 4.5T Concrete Batch Plant BM45 Vietnam 2002 45m3/h Concrete Batch Plant BM45 Vietnam 2007 45m3/h Cantilever Equipment 15m Vietnam 2001 33m PC I-girder Launching Equipment Vietnam 2002 11 Barge 300 T 300-2 Vietnam 1998 12 Military Floats 13 Russia 1999 13 Crawler Crane SENNBOGEN Germany 1997 50T Crawler Crane KOBELCOP&H540S Japan 1988 40T 15 Crawler Crane KOBELCO 7055 Japan 1993 55T 16 Pneumatic Crane MAZ-KC3577 Russia 1988 10T Japan 1990 30T Russia 1998 16T 10 14 Pneumatic Crane TADANOTL300 Pneumatic Crane KAMAZ18 KC4574 17 CLASS: GaMBA01.V03_GROUP No 10 51 Capstone Project Report No Description BUILDING BUSINESS STRATEGY Q’ty Manufacturer Year of Capacity Man Pneumatic Crane KAMAZKC55713 Russia 1999 25T 20 Pneumatic Crane KPAZ-KC162 Russia 1988 16T 21 Pneumatic Crane KPAZ-KC4562 Russia 1992 20T 22 Dump Truck HUYNDAI Korea 1991 w/ 6.5T crane 23 Dump Truck KAMAZ Russia 2001 15 T 24 Concrete Pump PUTZMEISTER Germany 2002 71/45m3/h Germany 2006 84/56m3/h Japan 1992 6m3 USA 1991 6m3 Korea 1988 6m3 Korea 1988 6m3 30 Concrete Mixer Truck ASTRA Italia 1992 6m3 31 Pay Loader XCMG LW321F China 2007 1.8m3 32 Pay Loader KAWASAKI-KLD50 Japan 1992 1.0m3 33 Pay Loader KOMATSU Japan 1995 1.5m3 34 Pay Loader KOBELCO Japan 1992 2.6m3 35 Crawler Excavator PC220-5 Japan 1995 0.9m3 36 Vibrating Roller SAKAI-TG45 Japan 1992 8T Vibrating Roller KAWASAKIKVR4A Japan 1992 8T Japan 2000 19 25 Concrete Pump PUTZMEISTER1409D 26 Concrete Mixer Truck ISUZU Concrete Mixer Truck INTERNATIONAL Concrete Mixer Truck 28 SSANGYONG Concrete Mixer Truck 29 HUYNDAI 27 37 38 Vibrating Hammer 40 KW CLASS: GaMBA01.V03_GROUP No 10 52 Capstone Project Report No Description 39 Vibrating Hammer 60KW BUILDING BUSINESS STRATEGY Q’ty Manufacturer Year of Capacity Man Japan Japan 41 Air Compressor PB10 Russia 1998 10m3/ 42 Air Compressor PS-105S Japan 1992 10m3/ 43 Soundproof Generator Japan 1986 60KVA 44 Generator 120SG1 China 2005 140KW 45 Generator, KPAZ engine Russia 2005 100KW 46 Generator, A01 engine Russia 1989 60KW 47 Generator 60KW Germany 2001 60KW China 1997 250T China 2003 500T China 2003 Vietnam 2007 52 33m PC T girder forms Vietnam 2001 53 33m PC I girder forms Vietnam 2001 54 24m girder forms Vietnam 2001 55 33m box girder forms Vietnam 2001 56 Concrete Mixer 350 L China 2002 40 48 Air Compressor AIRMANPDS175 Prestressing Equipment YCW250-200 49 Prestressing Equipment YCW500 Prestressing Equipment YCW260Q Forms for cast-in-place girder 51 B=20m,L=70m 50 CLASS: GaMBA01.V03_GROUP No 10 53 2001 5m3/min Capstone Project Report BUILDING BUSINESS STRATEGY Appendix 2: The Company’s Typical Works Berth No 1, Vung Ang Sea Port, Ha Tinh Thanh Tri Bridge, Hanoi CLASS: GaMBA01.V03_GROUP No 10 54 Capstone Project Report BUILDING BUSINESS STRATEGY Quan Hau Bridge, Quang Binh Yen Lenh Bridge, Hung Yen CLASS: GaMBA01.V03_GROUP No 10 55 Capstone Project Report BUILDING BUSINESS STRATEGY Project: Trade and Service Buildings CLASS: GaMBA01.V03_GROUP No 10 56 ... 35 2.3.1 Human Resource 35 2.3.2 Technology and Equipment .37 CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report BUILDING BUSINESS STRATEGY 2.3.3 Finance ... Equipment owned by the Company 51 Appendix 2: The Company’s Typical Works .54 CLASS: GaMBA01.V03_GROUP No 10 Capstone Project Report BUILDING BUSINESS STRATEGY ACKNOWLEDGEMENT We, the... research team, would like to express our most sincere thanks to the dedicated lecturers in the MBA program of Griggs University, leaders of Construction and Investment Joint Stock Company 492