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BOˆ GIA´O DU.C VA` ÐA`O TA.O TRUÐ`NG ÐA.I HO.C KINH TE” TP HCM - PHAM TAN PHUéC M®T SO GIÃI PHÁP NÂNG CAO HI½U Q QN TR± CHUOI CUNG ÚNG TAI CƠNG TY TNHH SÀI GÒN ALLIED TECHNOLOGIES Chuyeˆn nga`nh : QTKD Ma˜ so” : 60.34.05 LUAˆN VA˘N THA.C ZI KINH TE” NGUÐ`I HUдNG DA"N KHOA HO.C : Ts NGOˆ QUANG HUAˆN LÐ`I CAM ÐOAN Toˆi xin cam doan daˆμ la` luaˆn va˘n ngŁieˆn cff´u cu´a rieˆng toˆi Ca´c xo” lieˆu, ke”t qua´ luaˆn va˘n la` trung tŁff.c va` co´ nguo“n go”c ro˜ ra`ng Ta´c gia´ PŁa.m Ta”n PŁff6´c LÐ`I CA´M ÐN Em xin cŁaˆn tŁa`nŁ ca´m 6n Tie”n xi Ngoˆ Quang Huaˆn da˜ taˆn tìnŁ giu´p d6˜ va` Łff6´ng da"n em xuo”t qua´ trìnŁ tŁff.c Łieˆn luaˆn va˘n na`μ Em xin traˆn tro.ng ca´m 6n xff da´nŁ gia´ va` pŁa´n bieˆn cu´a ca´c TŁa“μ coˆ Hoˆi Ðo“ng Ba´o veˆ luaˆn va˘n Ho.c Vieˆn PŁa.m Ta”n PŁff6´c MU.C LU.C PHA“N Mд ÐA“U PHA“N NOˆI DUNG CHUÐNG I: CÐ Zд LY´ THUYE”T VE“ QUA´N TR± CHUO"I CUNG U´NG 1.1 Ca´c kha´i nieˆm ve“ qua´n tr% chuo"i cung ff´ng 1.2 .L%ch sff´ d6`i 1.3 Vai tro` chff´c na˘ng nhieˆm vu cu´a qua´n tr% chuo"i cung ff´ng l.>.l Vai tro` cu´a qua´n tr% cŁuo"i cung ff´ng l.>.2 CŁff´c na˘ng nŁieˆm vu cu´a qua´n tr% cŁuo"i cung ff´ng 1.4 Ca´c ye”u to” qua´n tr% chuo"i cung ff´ng l.4.l Laˆp ke” Łoa.cŁ l.4.l.l Laˆp ke” Łoa.cŁ dff doa´n μeˆu ca“u lO l.4.l.2 Ð%nŁ gia´ xa´n pŁa”m l> l.4.l.> Laˆp ke” Łoa.cŁ qua´n lμ´ Ła`ng to“n kŁo l5 l.4.2 Tìm nguo“n l8 l.4.2.l TŁu mua l8 l.4.2.2 Qua´n lμ´ tieˆu tŁu l9 l.4.2.> Tìm va` lna chon nhà cung cap 20 1.4.2.4 Ðàm phán hop dong 20 1.4.2.5 Quán lý hop dong 20 1.4.> TŁff.c Łieˆn 21 1.4.>.1 TŁie”t ke” xa´n pŁa”m xa´n xua”t 21 1.4.>.2 Leˆn l%cŁ xa´n xua”t .21 1.4.>.> Qua´n lμ´ c6 x6´ xa´n xua”t 2> 1.4.4 .PŁaˆn pŁo”i 24 1.4.4.1 Qua´n lμ´ pŁaˆn pŁo”i d6n Ła`ng 24 1.4.4.2 .Leˆn l%cŁ pŁaˆn pŁo”i 25 1.4.5 Ca´c Łoa.t doˆng cŁuo"i cung ff´ng co´ tŁe” dff6.c tŁueˆ ngoa`i 25 1.4.6 Sff´ du.ng coˆng ngŁeˆ tŁoˆng tin cŁuo"i cung ff´ng 26 1.4.7 Ða´nŁ gia´ cŁuo"i cung ff´ng 26 1.4.7.1 .Ða´nŁ gía d%cŁ vu kŁa´cŁ Ła`ng 26 1.4.7.2 Ða´nŁ gia´ Łieˆu xua”t noˆi boˆ 26 1.4.7.> Ca´cŁ da´nŁ gia´ tínŁ linŁ Łoa.t cu´a nŁu ca“u 26 1.4.7.4 Ða´nŁ gia´ xff pŁa´t trie”n cu´a xa´n pŁa”m 28 Ke”t tuaˆn chfi6ng I 29 CHUÐNG II: THU.C TRA.NG QUA´N TR± CHUO"I CUNG U´NG TA.I COˆNG TY TNHH ZA`I GO`N ALLIED TECHNOLOGIEZ 2.1 Gi6´i thieˆu ve“ hoa.t doˆng cu´a Coˆng ty 30 2.1.1 Qua´ trìnŁ ŁìnŁ tŁa`nŁ va` pŁa´t trie”n cu´a coˆng tμ >0 2.1.2 C6 ca”u to” cŁff´c va` tra´cŁ nŁieˆm quμe“n >1 2.1.2.1 Boˆ ma´μ to” cŁff´c cu´a coˆng tμ >1 2.1.2.2 TìnŁ ŁìnŁ nŁaˆn xff cu´a coˆng tμ >2 2.1.> Ke”t qua´ Łoa.t doˆng xa´n xua”t kinŁ doanŁ cu´a coˆng tμ >2 2.2 Phaˆn tích thff c tra.ng qua´n tr% chuo"i cung ff´ng 33 2.2.1 S6 do“ to” cŁff´c boˆ pŁaˆn cŁuo"i cung ff´ng >> 2.2.2 PŁaˆn tícŁ Łoa.t doˆng cu´a cŁuo"i cung ff´ng Łieˆn ta.i >6 2.2.2.1 Laˆp ke” Łoa.cŁ 40 2.2.2.2 Tìm nguo“n Ła`ng va` mua Ła`ng 45 2.2.2.> TŁff.c Łieˆn xa´n xua”t 55 2.2.2.4 Hoa.t doˆng kŁo ba˜i va` pŁaˆn pŁo”i 59 2.2.2.5 Qua´n lμ´ Ła`ng tra´ ve“, Ła`ng pŁe” pŁa”m 67 Ke”t tuaˆn chfi6ng II 69 CHUÐNG III: MOˆT ZO” GIA´I PHA´P NAˆNG CAO HIEˆU QUA´ QUA´N TR± CHUO"I CUNG U´NG TA.I COˆNG TY TNHH ZA`I GO`N ALLIED TECHNOLOGIEZ 3.1 .Moˆt so” nhaˆn xe´t to”ng quan ve“ nga`nh sa´n 70 3.2 Phff6 ng hff6´ng pha´t trie”n cu´a Coˆng ty de”n na˘m 2020 71 3.3 .Moˆt so” gia´i pha´p naˆng cao hieˆu qua´n tr% 71 >.>.1 Ta´i c6 ca”u la.i x6 do“ to” cŁff´c boˆ pŁaˆn qua´n tr% cŁuo"i 71 >.>.2 Ca´c gia´i pŁa´p ve“ Łoa.t doˆng laˆp ke” Łoa.cŁ 74 >.>.> Ca´c gia´i pŁa´p ve“ tìm nguo“n Ła`ng va` mua Ła`ng 76 >.>.4 Ca´c gia´i pŁa´p ve“ tŁff.c Łieˆn xa´n xua”t 79 >.>.5 Ca´c gia´i pŁa´p ve“ Łoa.t doˆng kŁo ba˜i va` pŁaˆn pŁo”i 81 >.>.6 Moˆt xo” cŁi tieˆu de“ ngŁ% de” da´nŁ gia´ Łieˆu qua´ 82 3.3 Ca´c kie”n ngh% .84 >.>.1 Ca´c kie”n ngŁ% do”i v6´i Ban la˜nŁ da.o coˆng tμ me ve“ cŁe” doˆ lff6ng bo”ng, tŁff6´ng va` pŁu ca”p cŁo coˆng nŁaˆn vieˆn 84 >.>.2 Ca´c kie”n ngŁ% do”i v6´i Ban la˜nŁ da.o coˆng tμ me ve“ cŁínŁ xa´cŁ ta`i cŁínŁ va` ke” toa´n .86 Ke”t tuaˆn chfi6ng III 86 DANH ZA´CH HÌNH CA´C BA´NG BIE”U Hình l.l : Co caˆu chuo”i cung v´ng Hình l-2 : Ca´c quy trình cu´a chuo”i cung v´ng Hình l-3 : Boˆn loa.i hoa.t doˆng cu´a chuo”i cung v ´ng Hình l-4 : Khuyeˆn ma˜i sa´n gha”m va` co caˆu chi ghí coˆng ty Hình l-5 : Foˆ lvo.ng da˘t ha`ng Kinh teˆ (EOQ) Hình l-6 : Leˆn l%ch sa´n suaˆt Hình 2-l : Boˆ ma´y to” chv´c cu´a coˆng ty Ba ´ng 2-2 : Keˆt qua´ hinh doanh qua ca´c na˘m l Hình 2-3 : Fo doˆ to” chv´c boˆ ghaˆn chuo”i cung v´ng Hình 2-4 : Fo doˆ hoa.t doˆng chuo”i cung v´ng cu´a coˆng ty TNHH Fa`i Go`n Allied Technologies Hình 2-5 : Quy trình tìm nguoˆn ha`ng va` mua ha`ng thoˆng thvo`ng ta.i coˆng ty TNHH Fa`i Go`n Allied Technologies Hình 2-6 : Ca´c coˆng doa.n sa´n suaˆt Hình 2-7 : Ca´c thu´ tu.c cu´a hoa.t doˆng hho ba˜i va` ghaˆn ghoˆi Hình 2-8 : Phieˆu nhaˆg hho Hình 2-9 : Phieˆu yeˆu caˆu nguyeˆn vaˆt lieˆu Hình 2-lO : Phieˆu theo do˜i nguyeˆn vaˆt lieˆu qua´ trình sa´n suaˆt Hình 2-ll : Phieˆu giao ha`ng Hình 3-l : Ðeˆ ngh% so doˆ to” chv´c boˆ ghaˆn chuo”i cung v´ng DANH MU.C TU` VIE”T TA”T ROHF: Restriction of Hazardous Fubstances (giaˆy chv´ng nhaˆn sa´n gha”m hhoˆng co´ tính doˆc ha.i) MFDF : Material Fafety Data Fheet (ba´ng hvo´ng da”n an toa`n hhi sv´ du.ng nguyeˆn vaˆt lieˆu) Porrn 060i/2A Pg4fi PROCESS CONTROL / ±7/ V “///J $7£/,‹"7 //i‹\'7f Cr ter a CJ›f 'I du Aaf ngs Z Ph&n oy elf Rafings/ Trrp/fJ Has packaging design support/ C‹f /›‹f rr« //‹/ir 1?• Ability to design & provide good packaging/ material h Closely adhee to customer's suggestions/ re Make sure of available source to avoid defectiv Not concern to have refinement on pacJ‹ing Has technical ability/ Ci' t y ii‹iziy Lj ihu‹1I Has vety 9OOd job knowledge to perform task accot‹iin9 to specifications C'ri 1½ n‹fnp r‹ii t‹l’r ‹fe r/i;rc hiQtr club ri'r dirzi t1ic‹i qi‹i c‹fr?i lj' thrif With exenion from customer, vendor can perfcrm high achievement through skill Capable of simple task Require frequent consulation from customer soints ‹fiiiii points uditee points Insufficient technical ability to support problem solving Provide flow chart/technical data/Mill cert/inspection report Remaths: Cilii •liii Available upon request points Not available Maitain good/ tacebility of fee:otds/ /J« ' /› / /.J/ ‹ /¿‹ g/›‹ ‹/«./› ‹ ‹i /› !‹‹ « 't ‹/‹7 f‹?« Records are wcil documented & controlled Records arc documented but not controlled Plant layouVhouse-keeping/ 9‹x ml n/' mô/i ã' ã r//t //ông Shopfloor is clean & orderly, WIP, finish good & non-confirming material are segregated points No ciear indicaticn of working & storage areas points | points A points points Quality manual is available but not all elements fu fly covered points points No docu mented quality manual but process documented work instructions & operating procedure points points Has proper meas ui ing/test equipment in ensuring quality: Is equiped with proper instruments which not all are calibrated points I s equiped with some instrumen ts wh icn are not calibrated points I nsufficien‹ measuring equipments Top management barely understood, shown interest & worked on quality commitment Top management barely understood, shown interest & merely participated on quality comm itmen points N’/i‹t qu« n / c/iJ/› /›«'« /r w/ r‹r qunn /‹tm h icu *‹i c/‹/ //r‹'c /‹/En ‹/‹rn ir‹:n cnr ki!i ': clidi Iizi;nd cô n n/n/ / //ẵrr Top management has no interesVplan on quality commitment points Once corrective action is addressed, the CA remains effective: Corrective actions is prompt & effective, the mechanisum to prevent re-occurrence is in place I inmediate corrective actions is prompt but lack of mechanism to prevent re-occurrence Corrective actions is ofen not monitored po‹nts points points points points / ‹lie n points points points Calibration & preventive maintenance progra ins fu fly documented Calibration & preventive maintenance programs a re a one but not filed properly po›n s points Ca\ibaration 1preventive maintenance program s are dO0é only upon advised No calibration & preventive maintenance programs done points Score points :Cood; meet requirement Form 0601/2A Pg6/7 Willing to keep sufficient stock upon customer request points Keep sufficient stoct‹ wtien cirsorner insist I.tz« k:h‹› ‹Qtr r‹f‹- NV’/ I:hi 1:hich hhnq ii‹i i ti? Not willing to keep stock points points Has proper TOXIC material store/ C» /rô r ? ằ rằ nJ'/ -r tô,ữn Has qualified personel proper system in place points Has no proper place for TOXIC material {›oints ] points Materials properiy stored to protect from damage throughout process: Material are stored at specified area points Only expensive materials are stored at specified area Do not have specified material storage area Has segregated non-confirming material area & identification of gocd/bad material: Has labeling system & proper location identified for status of material & goods ‘ri²i/i hitih points LV points Scrap materials properly identified and segregated Different bins cleanly identified for the scrap materials Bins are identified but scrap materials are not segregated points [l points [ All into one bin No bins for scrap materials 5tOnngSySlem? W• :AJug‹ho‹h/›: Remarks: Ghi
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