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STANDARD OPERATING PROCEDURE HOW TO CLEAN THE AIR-CONDITIONING GRILL TASK NUMBER: DEPARTMENT: DATE ISSUED: GUEST EXPECTATION: HKFL-0004 Housekeeping January 2005 I expect this part of the room to be clean as I have to inhale out-coming air TIME 25 minutes TO TRAIN: Why is this task important for you and our guests? Answers: The air the guest breathes needs to be dust free The air in the guest room comes through the grill and needs to be clean Task – How to Clean the Air Condition Grill Page of WHAT/ STEPS HOW/ STANDARDS TRAINING QUESTIONS 1) Switch off the Airconditioning unit Switch off the Air-conditioning unit before you start cleaning How I switch on and off the Airconditioning unit? 2) Cleaning Dust Air-conditioning grill to remove dust and cobwebs How many times I need to clean the Air-conditioning grill? Spray some general purpose cleaner on the cleaning cloth Do I always need to take a general purpose cleaner? Wipe surface of Air-condition grill, frame and in between the grooves Wipe as often as necessary until the grill is clean 3) Set Temperature Vacant Room: Set the temperature to the Standard of 20 degrees What is the difference between an occupied and a vacant room? Occupied rooms: Set back to previous temperature 4) Switch on Air-condition Task – How to Clean the Air Condition Grill After cleaning turn on the Airconditioner Why I have to switch on the Airconditioner after cleaning? Page of Summary questions: a) What must I first before cleaning any Air-conditioner? a) What is the step cleaning process? b) Should these steps be followed at all times? a) What is the difference between cleaning an air conditioner in a vacant room and cleaning one in an occupied room? b) What is the standard room temperature in occupied rooms? What I have to consider when switching the Air-condition back on? Now ask the trainee to practice the task from start to end to test competency Task – How to Clean the Air Condition Grill Page of ... grill to remove dust and cobwebs How many times I need to clean the Air-conditioning grill? Spray some general purpose cleaner on the cleaning cloth Do I always need to take a general purpose cleaner?... back to previous temperature 4) Switch on Air-condition Task – How to Clean the Air Condition Grill After cleaning turn on the Airconditioner Why I have to switch on the Airconditioner after cleaning?... STEPS HOW/ STANDARDS TRAINING QUESTIONS 1) Switch off the Airconditioning unit Switch off the Air-conditioning unit before you start cleaning How I switch on and off the Airconditioning unit? 2) Cleaning
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