... erb Ve n- v No Chart 10: Students' Communication Performance -5 - There are 16 questions on most familiar and basic skills such as making first impression, listening, questioning, eye-contact, ... skill Public speaking and presentaion Conflict-solving skill Providing leadership Skills Chart 6: Students' Rating their Communication Skills in Details -3 - Non verbal communication Negotiation skill ... of communication, the writer also included 16-item tests on conversational communication designed by Robin Jacobs, Portland Community College The -2 - test mainly focuses on interpersonal or conversational...