CHƢƠNG 5 : THẢO LUẬN KẾT QUẢ VÀ KIẾN NGHỊ
5.2 Kết luận và kiến nghị
5.2.4 Kiến nghị cho các nghiên cứu tiếp theo
- Cần có nhiều các nghiên cứu để xây dựng thang đo OCB phù hợp hơn với điều kiện Việt Nam.
cá nhân có mức độ giải thích tƣơng đối thấp nên cần có nhiều nghiên cứu tìm hiểu các yếu tố khác ảnh hƣởng đến Kết quả làm việc cá nhân tại Việt Nam.
TÀI LIỆU THAM KHẢO
Tài liệu tiếng Việt
1. Hoàng Trọng – Chu Nguyễn Mộng Ngọc (2008), Phân tích dữ liệu nghiên cứu với SPSS, NXB Hồng Đức.
2. Paul Hersey & Ken Blanc Hard (2001), Management of Organizational Behavior, (Bản dịch) NXB Thống kê.
3. Toyoharu Frujimoto (1991), Management Challenge: The Japanese Management System in an International Environment, (Bản dịch) NXB Thanh
niên.
Tài liệu tiếng Anh
1. Amstrong, M. (2006), Handbook of Human Resource Management Practice,
London and Philadelphia.
2. Bateman, T.S. & Organ, D.W. (1983), “Job satisfaction and the good soldier: the relationship between affect and employee citizenship”, Academy of Management
Journal, 26, pp. 587-95.
3. Bukhari, Z. U. (2008) “Key Antecedents of Organizational Citizenship Behavior (OCB) in the Banking Sector of Pakistan”, International Journal of Business and Management, 3 (12), 106-115.
4. D’Intino, R. S. (1999), “Literature review of theoretical and empirical perspectives: Nature of OCB and theories of individual difference antecedents”, [http://scholarlib.vt.edu/theses/available/etd-042099-174000/unrestricted/dintino
6.pdf], Jun 4, 2011.
5. Koster, F. & Sanders, K. (2006), “Organisational citizens or reciprocal relationships? An empirical comparison”,
519-537.
6. Mayfield, C. O. & Taber, T. D. (2010), “A prosocial self-concept approach to understanding organizational citizenship behavior”, Journal of Managerial Psychology, 25(7), pp. 741-763.
7. LePine, J. A., Erez, A. & Johnson, D. E. (2002), “The Nature and Dimensionality of Organizational Citizenship Behavior: A Critical Review and Meta-Analysis”, Journal of Applied Psychology, 87 (1), 52–65.
8. Moorman, R. H. (1991). “Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?” Journal of Applied Psychology, 76, 845–855.
9. Mowday,R.T., Steers, L.W. & Porter, R.M. (1982), “Employee - Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover”,
Academic Press, New York, NY.
10. O’Reilly, C., III & Chatman, J. (1986), “Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior”, Journal of Applied Psychology, 71,
492–499.
11. Organ, D.W.(1990), “The motivational basis of organizational citizenship behavior”, Research in Organizational Behavior, 12, pp.43-72.
12. Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance.
Journal of Applied Psychology, 82, 262–270.
13. Ueda, Y. (2011), “Organizational citizenship behavior in a Japanese organization: The effects of job involvement, organizational commitment and
collectivism”, Journal of Behavioral Studies in Business, 4, Organizational citizenship 1-14.
14. Organ D. W., Podsakoff, P.M. & MacKenzie (2006), Organizational Citizenship
Behavior, Sage Publications, Inc.
15. Van Dyne, L.L., Graham, J.W. & Dienesch, R.M. (1994), “Organizational citizenship behavior: construct redefinition, measurement and validity”,
Academy of Management Journal, 37, pp. 765-802.
16. Werner, J. M. (2000), “Implications of OCB and Contextual Performance for Human Resource Management”, Human Resource Management Review, 10 (1), 3-24.
17. Williams, L.J. & Anderson, S.E. (1991), “Job satisfaction and organization commitment as predictors of organizational citizenship and in-role behaviors”,
Journal of Management, 17, pp. 601-17.
Tài liệu tiếng Nhật
1. Tanaka (2004), 従業員自発的に働く職場をめざすために, ナカニシヤ
2. Ｎishida (1997) “企業における組織市民行動に関する研究ー企業における
自 主 的 な 行 動 の 原 因 と そ の 動 機”, Japanese Journal of Administrative Behavior, 11 (2), 101-122.