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1.1. Differences between merchant banks and commercial banks Structure: The letter has good stucture as it was divided into specific paragraphs. However, the letter missed closing part “yours sincerely” or “your faithfully”. Format: The letter missed some informations such as: the subject, date and fax number of sender. Content: The letter has some grammar and word mistakes. For example: “You recommended to us by Stellman Ltd”. This is a passive sentence, so there need to have “tobe”. In the bussiness letter, we should not use the short form of the word like “we’re”. Rewrite:

TRƯỜNG ĐẠI HỌC THƯƠNG MẠI HỌC KỲ II NĂM HỌC 2020 – 2021 (Phần dành cho sinh viên/ học viên) Bài thi học phần: Thư tín thương mại Số báo danh: 44 Mã số đề thi: 05 Ngày thi: 07/06/2021 Số trang: 04 Lớp: 2103ENTI2721 Họ tên: Mai Thị Trang Điểm kết luận: GVchấm thi 1: …….……………………… GV chấm thi 2: …….……………………… Câu 1: 1.1 Differences between merchant banks and commercial banks Differences Customer Service Size Merchant banks - Larger organization - Focus on the international trade foreigner’s account - Trillion to billion - Be involved in shipping, insurance, and foreign exchange markets Commercial banks - Individual customers - Focus on domestic trade lend money, agaisnt securities for personal - Thousand or million - Be available to customers with their numerous branches throughout the UK, their low charges, and the laws which govern the way each organization handles its affairs 1.2 - Structure: The letter has good stucture as it was divided into specific paragraphs However, the letter missed closing part “yours sincerely” or “your faithfully” - Format: The letter missed some informations such as: the subject, date and fax number of sender - Content: The letter has some grammar and word mistakes For example: “You recommended to us by Stellman Ltd” This is a passive sentence, so there need to have “tobe” In the bussiness letter, we should not use the short form of the word like “we’re” - Rewrite: Họ tên SV/HV: Mai Thị Trang - Mã LHP: 2103ENTI2721 Trang 1/1 York Instrumentation Ltd 157 Links Road, Derby DE 8PX Tel: + 44 (0)1332 491567 Fax:+44 (0) 1332739462 To: Bill Crowley, Landmark Freight Services From: Stephen Lang Subject: Forwarding agents Fax no.: 796543 Page(s): (incl this page) Date:7 June 2021 Dear Mr Crowley You were recommended to us by Stellman Ltd, our associates, for whom you have operated as forwarding agents We are looking for a reliable agent to handle our deliveries in Europe, taking care of documentation and making sure of safe delivery- many of our products are very fragile You will find a list representing a consignment we wish to send to Lausanne by road Could you let us have our quotation, and if it is competitive, we can assure you of further business in the future Yours sincerely, STEPHEN LANG York Instrumentation Ltd Câu 2: 2.1 Bordeaux Wines 70 rue Gaspart- Andre 67003 Lyon 10 July 2020 Mr Jan Lindquist Documentary Credits Manager Họ tên SV/HV: Mai Thị Trang - Mã LHP: 2103ENTI2721 Trang 2/1 ) *7 ' 7),*"0 ( J)%" 4) " J (L, $ ' 4), !) 4), (0 #" )! I J,*4 K" 0" )& "!!"# "( $ " ) ), #,$ ) " $ Favorite Drinks Ltd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s there is a heavy demand at this time for this equipment, we need time to prepare for products However, if you could let us have months, we could guarantee fulfil orders within that period As your requests,we have enclosed our current catalogue and price list, you may be interested in some other equipments Do not hesitate to contact us if you need any futher information Yours sincerely Gustav Fest Director -Hết - Họ tên SV/HV: Mai Thị Trang - Mã LHP: 2103ENTI2721 Trang 4/1 ... there is a heavy demand at this time for this equipment, we need time to prepare for products However, if you could let us have months, we could guarantee fulfil orders within that period As your... Landmark Freight Services From: Stephen Lang Subject: Forwarding agents Fax no.: 796543 Page(s): (incl this page) Date:7 June 2021 Dear Mr Crowley You were recommended to us by Stellman Ltd, our associates,

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