Tài liệu Năng suất và chất lượng ( Productivity and Quality ) doc

Câu lạc bộ Giám đốc nhân sự - Trụ sở: CT4.1001, Đô thị Sông Đà - Mỹ Đình, Từ Liêm, Hà Nội - Điện thoại: 04. 7855518 - Fax: 04. 7855518 - Website: www.cpoclub.net - Email: contact@cpoclub.net Phỏng vấn tuyển dụng vị trí Năng suất và chất lượng Productivity and Quality Stt English VietNamese 01 Define productivity. 02 How is productivity measured? 03 What are the principles behind continuous improvement? 04 Looking only at output and costs, under what circumstances would productivity fall? 05 Looking only at output and costs, under what circumstances would productivity rise? 06 Name some of the means by which productivity can be improved. 07 What steps can be taken to insure quality in any operation? 08 What are the objectives behind "Quality Circles"? 09 What is "Total Quality Management" or "TQM"? 10 What measures would you implement to encourage employee involvement in a quality improvement program? 11 What is "benchmarking" and what are the benefits of benchmarking? 12 What is ISO 9000 and how can it support our quality efforts? . vấn tuyển dụng vị trí Năng suất và chất lượng Productivity and Quality Stt English VietNamese 01 Define productivity. 02 How is productivity measured? 03 What. at output and costs, under what circumstances would productivity fall? 05 Looking only at output and costs, under what circumstances would productivity