PB-Nr : U02 Market Issued by Date of release Version Page Hr. Ebenberger / Hr. Kokot Juli 2001 0 1/1 Process owner: Hr. Prok. Ebenberger, MBA Hr. Prok. Kokot Process purpose and target: Statement of general request of tiger products and call circuits flow/process documentation/competence General desires are determined over the market after the analysis of observations of the representatives during customer attendance and of general inquiries of customers.To determine also about the observation of different fairs, magazines . the organization tries general trends for optical products Applicable documents S 01 - marketing