IMPROVE THE RECRUITMENT EFFICIENCY AT KEY GROUP TRADING JOINT STOCK COMPANY

Bachelor’s Degree in Managing and Running Organization Major: Human Resources Management PROJECT REPORT Name: Nguyen Thi Ha Name of the company : Key Group Trading Joint Stock Promotion 2017 - 2020 Address : No.23, Lane 30 Tran Quy Kien, Dich Vong Ward, Cau Giay District, Ha Noi Working period from March 1st to May, 23rd 2020 IMPROVE THE RECRUITMENT EFFICIENCY AT KEY GROUP TRADING JOINT STOCK COMPANY Tutors in university Tutors in enterprise Mr Trinh Minh Duc Ms Pham Thuy Trang Position : Manager Company’s representative Tutor for VUC/IUT-USTV Tuteur LP RH-CP Tuteur Entreprise Mme/M X Mme/M Y HA NOI - 2020 THANK YOU During my internship at Key Group Trading Joint Stock Company, under the guidance and direct support from the Company Human Resources Manager - Ms Pham Thuy Trang and HR Department provided me with some documents Regarding the situation of the Company's personnel, besides that, I would also like to thank Dr Lecturer Trinh Minh Duc guided and helped me complete this graduation internship report Due to limited knowledge, the actual time is not much, the article is much limited, flawed I look forward to the suggestions of the master, she to report more abundant, complete Finally, I wish you master the Faculty of International Training – Thuong Mai University will be always healthy, complete their work and happy I wish you Key Group Trading Joint-stock company increasingly prosperous! Sincerely! TABLE OF CONTENTS THANK YOU TABLE OF CONTENTS GLOSSARY I Introduction 1 1 General information 1 2 Organizational structure .1 3 Business results 2 4 Reasons for choosing the topic 3 II Implementation of the internship plan at the company 3 1 Internship planning .3 2 Environmental research 5 3 The actual recruitment status at Key Group trading JSC 6 3.1 The actual recruitment status 6 3.2 The actual selection status 8 4 Survey 12 4.1 Data collection 12 4.2 Make and conduct the survey 13 4.3 Assess the opinions of employees at Key Group Trading Joint-stock Company 17 5 Conducting the assessment 18 5.1 Analysis SWOT 18 5.2 Evaluation of recruitment efficiency 18 5.2.1 Evaluation of recruitment results 18 5.2.2 Recruitment cost .19 5.2.3 General assessment of human resource recruitment in the company 20 5.2.4 Causes 21 III Solutions to improve recruitment efficiency 21 1 Proposing solutions: .21 2 Implementation of the solution 25 IV Case Study 26 V Review and summarization of the internship plan 26 1 Advantages and disadvantages in the internship process 26 VI Conclusion 28 APPENDIXES 30 GLOSSARY Table 1: Summary of financial figures of Key Group Trading Joint-stock Company in 3 recent years (2017-2019) 2 Table 2: Structure of the HR Department in 2020 of the company 5 Table 3: The need to recruit basic positions for 3 years of the company Key Group Trading JSC 6 Table 4: Number of applications from outside sources 7 at Key Group Trading Joint-stock Company 7 Table 5: Data on the number of applications received by external sources for 3 years of the company 8 Table 6: Number of interviews candidates achieved in 3 years at Key Group Trading JSC 9 Table 7: Rate of interviewees through the years 2017 – 2018 – 2019 11 Table 8: Statistics of the number of employees of Key Group Trading JSC in the period 2017-2019 .12 Table 9: Human resource structure by nature of work of Key Group Joint Stock Company for the period of 2017 - 2019 .12 Table 10: Comparison of recruitment results and recruitment needs of Key Group Joint Stock Company for the period of 2017-2019 .19 I Introduction 1 General information Key Group Trading JSC is a start-up company with the field of education and training, so do not avoid the difficulties in finding and attracting students by the brand of the newly established company has not attracted the trust of customers Along with the development of the market as well as in the modern globalization today combined with the wise leadership of the Director and the management of the company, now the company has attracted more than 10,000 students and become one of the training centers of IELTS Prestige, quality, and most assuring customers Then expand the establishment of Hanoi, Ho Chi Minh City, and Da Nang Currently, Key Group has expanded to two central systems including Key English International English Center and Big Language English Language Center Constantly evolving since its establishment and expansion, the number of Key Group employees increased rapidly, the number and quality of service increasingly perfected Since its establishment, Key Group Trading JSC has expanded more than 10 facilities in Hanoi, Da Nang, and Ho Chi Minh City with a scale of 70-100 employees A vision to 2030, Key Group will become one of the leading educational groups in Vietnam and Southeast Asian countries To improve the competitiveness of the Vietnamese knowledge team in the trend of globalization, international integration through communication, and proficiency in foreign languages, becoming a global citizen 2 Organizational structure Overview of the organization structure of Key Group Trading Joint Stock Company is shown in the diagram: Marketing Manager Sales Manager CEO Academic Manager Designer TeleSale Staff Teacher Marketing Staff Sale Staff Assistant professor 1 HR Manager HR Staff English center Manager Accounta Tester nt staff Accountin g manager Diagram 1 Organizational structure diagram of Key Group Trading Joint Stock Company At this stage, the total number of current employees of the company is about 220: divided into 18 units including 5 main function rooms and centers During the development process, the Company has been changing its organizational structure Compared to before, this model makes the operation process become more professional and efficient 3 Business results Table 1: Summary of financial figures of Key Group Trading Joint-stock Company in 3 recent years (2017-2019) Year Targets Gross revenue (Billion VND) Total cost (Billion VND) Profit before taxes (Billion VND) Pay the budget (Billion VND) Profit after taxes (Billion VND) Average salary (Million VND) 2017 2018 Compare 2019 2018/2017 2019/2018 Difference Rate (%) Difference Rate 62,35 72,65 95,47 10,30 16,52 22,82 31,41 57,89 67,39 88,32 9,50 16,41 20.93 31,05 4,46 5,26 7,15 0.80 17,94 1,89 35,93 1,01 1,08 1,30 0.07 6,93 0,22 20,37 3,45 4,18 5,85 0,73 21,16 1,67 39,95 4 5 7,5 1 25 2,5 50 In general, the company's a production and business activities have had many positive changes The business efficiency of the following year is always higher than the previous year This also has been due to the company's conduct of expanding the business market The results of business production also have a great impact on the recruitment process Production and business activities are favorable and results, the recruitment process can achieve the desired results 4 Reasons for choosing the topic Human beings are the most important factor in determining the organization's success Therefore, the problem of choosing and using labour is the important thing that organizations need to care and invest 2 However, not all businesses focus on hiring jobs There are many limitations and lack of professionalism from the recruitment process It is therefore more interested in recruiting or improving the recruitment work on the top is essential As a company in the field of education Key Group Trading Joint-stock company is in need of teachers, quality assistants and enthusiasm Or contingent of departments and managers of high level centers Therefore, the recruitment in the center has been perfected, to meet the needs of personnel for the company itself During the internship at the joint - stock company key group, the company itself found that the company’s recruitment is still there That’s why I chose “Improve the recruitment efficiency at Key Group Trading Joint-Stock Company” II Implementation of the internship plan at the company 1 Internship planning WBS Task Duration (days) Start date End date 1 Phase A: Selecting the topic 9 days Feb 2, 2020 Feb 29, 2020 1.1 Contacting the company 5 days Feb 2, 2020 Feb 7, 2020 1.2 Determining the problem of the 4 days Feb 25, 2020 Feb 29, 2020 20 days Mar 2, 2020 Mar 22, 2020 2 days Mar 2, 2020 Mar 4, 2020 Carry out a survey to find out the 3 days Mar 4, 2020 Mar 7, 2020 company to study 2 Phase B : Collecting and analysing data, company documents related to the topic 2.1 Collecting relevant documents and documents 2.2 recruitment situation of the company 2.3 Developing the survey plan 2 days Mar 9, 2020 Mar 11, 2020 2.4 Make the survey 7 days Mar 11, 2020 Mar 18, 2020 2.5 Summarizing the survey and 5 days Mar 18, 2020 Mar 22, 2020 3 assessing the situation through the collected data 3 Phase C: Evaluation of 12 days Mar 23, 2020 Apr 4, 2020 2 days Mar 23, 2020 Mar 25, 2020 2 days Mar 25, 2020 Mar 27, 2020 4 days Mar 30, 2020 Apr 2, 2020 2 days Apr 2, 2020 Apr 4, 2020 20 days Apr 5, 2020 Apr 25, 2020 2 days Apr 5, 2020 Apr 7, 2020 recruitment results 3.1 Assessment of recruitment results 3.2 Evaluate the results of a selection 3.3 Point out weaknesses and disadvantages of company recruitment 3.4 Find the cause that leads to weakness and disadvantages 4 Phase D: Carry out the solutions 4.1 Build the plan to follow the process 4.2 Propose solutions 14 days Apr 7, 2020 Apr 21, 2020 4.3 Analyse results 2 days Apr 23, 2020 Apr 25, 2020 5 Phase E: Evaluate the 5 days Apr 26, 2020 May 1, 2020 effectiveness of the proposed solutions 5.1 Summary results of solutions 1 day Apr 26, 2020 Apr 27, 2020 5.2 Evaluate results of solutions 1 day Apr 28, 2020 Apr 29, 2020 5.3 Compare with the prior to 2 days Apr 30, 2020 May 1, 2020 situation 6 Phase F: Finish the project 5 days May 6, 2020 May 10, 2020 6.1 Complete the report 2 days May 6, 2020 May 8, 2020 6.2 Submit the report 2 days May 8, 2020 May 10, 2020 2 Environmental research 4 The human resources of the Key Group Trading JSC are mostly youth forces from 18-32 years old; this is an advantage of the company Because Labor is too young, lack of experience or cooperation attitude in the work is inevitably low Also, the staffs are always rich in creativity, constantly give ideas to improve the quality of service of Key Group and expand the field of operation of the company The staffs working at Key Group is relatively diverse, suitable for each different job segment The employees have a Master, Bachelor or intermediate depending on the position of the company - The Current labor structure of the Human Resources Department of Key Group Joint Stock Company Table 2: Structure of the HR Department in 2020 of the company WBS Position 1 HR Manager 2 HR Professionals 3 Human resource trainee Total Amount 1 University 9 5 Level University 3rd year student and final year student of the university 15 (Source: Human Resource Department of Key Group Trading JSC) HR Manager and assistant is not the person who has long-term work experience in the HR field, or a graduate of HR management But they all have certain experiences about the management or training of new staff The staffs in the department are mostly young people with a working age of 20-26 years old In which 50% of personnel are trained in the university The HR department has 15 personnel but mostly female, with 05 male employees and 10 female employees 3 The actual recruitment status at Key Group trading JSC 3.1 The actual recruitment status - Recruitment needs of the company Table 3: The need to recruit basic positions for 3 years of the company Key Group Trading JSC Target I Total number 2018 Ratio Amount (%) of 88 100 5 Year 2019 Ratio Amount (%) 126 100 2020 Ratio Amount (%) 200 100 employees in the company II Recruitment needs 35 1 According to the nature 39,77 55 43,65 90 45 of the job  Office 30  Training 5 2.According to the job 85,71 14,29 48 7 87,27 12,73 78 12 86,67 13,33 position  Telesales staff 15 42,86 22 40 35 38,89  Sales man 11 31,43 17 30,92 28 31,11  Marketer 3 8,57 6 10,91 7 7,78  Recruiting trainee 1 2,86 3 5,45 8 8,89  Teacher 3 8,57 4 7,27 7 7,78  Coach 2 5,71 3 5,45 5 5,55 (Source: Human Resource Department of Key Group Trading JSC) Through the table 3, we can see that: - The demand for labor recruitment of the company increased annually Due to the expansion of the business market: The purpose of bringing the courses of the company to all people across the provinces of the country so the company has carried out the recruitment of personnel - The most respected position of the company is Telesales staff, a course consultant - The recruitment needs of low-company teachers and instructors, taking place only when expanding the new facility and adding new classes This means that the company's teaching staff and faculty are working effectively  Actual situation of recruitment sources - Recruitment sources In 2018 – 2020, the company took advantage of both two sources: internal recruitment sources and external recruitment sources But the company mainly focuses on external sources Practical recruitment of manpower from external sources of the company: Table 4: Number of applications from outside sources at Key Group Trading Joint-stock Company 2018 Vacancy Recruitment needs Telesales staff Sales man Marketer Recruiting 15 11 3 1 2019 Number of Recruitment records needs received 47 34 16 6 22 17 6 3 6 2020 Number of records received 68 56 26 12 Recruitment needs 35 28 7 8 Number of records received 106 98 31 21 - Facilities and equipment modern Opportunities: Challenges: - Demand for learning foreign languages - In finding and attracting students is a very high and long-term development because the brand of the newly born - Market scale is expanding company has not attracted the trust of - Can become a leading brand in customers Vietnam - Many long-term language centers are competitors 5.2 Evaluation of recruitment efficiency 5.2.1 Evaluation of recruitment results Compare results of human resource recruitment and human resource recruitment needs Table 10: Comparison of recruitment results and recruitment needs of Key Group Joint Stock Company for the period of 2017-2019 Target Year 2017 Year 2018 Year 2019 Recruitment needs (Person) Number of candidates actually recruited (Person) Ratio (%) 35 55 90 33 52 87 94,29 94,55 96,67 (Source: Human Resource Department of Key Group Trading JSC) In the past 3 years, the company has always guaranteed the recruitment rate of 94 - 97% compared to the set plan Recruitment results of recent years are quite high, partly meeting the recruitment needs of the company Specifically: In 2017, the rate of meeting the plan reached only 94.29% but by 2018 the rate of meeting the requirement reached 94.55% By 2019, the rate of meeting the requirements is up to 96.67% This confirms that the recruitment of human resources in the company in the recent two years has been more effective than in previous years 5.2.2 Recruitment cost Recruitment costs are always a problem for businesses, especially from outside recruitment, the longer the time it takes, the higher the cost  Costs before the interview: - Before the interview with the candidate, the cost of recruitment is still a large cost: 16 - The cost for recruiting of Key Group Trading Joint Stock Company is almost the cost for advertising on job websites such as timviec365.vn; topcv.vn - Cost per ad fluctuates: For each post that is valid for 2 weeks, the cost is VND 3,300,000 The post will then be displayed on the job homepage and mobile app, attracting a high-quality candidate source, preferably displayed before the candidate with the appropriate CV - Posting costs on job groups on Facebook, Zalo With the browse function, pin articles 150,000 to 200,000 a month for each group  Post-employment costs: - Training costs, probationary wages - If candidates quickly adapt to the job, the cost of training will be less than those who are embarrassed, who are in need of training and helping them in the process Especially for graduates, the theory is different from reality, companies need more time to train without being sure of the percentage attached to the job 5.2.3 General assessment of human resource recruitment in the company  The positives:  Recruitment source - Know how to take advantage of labor resources from social networking sites This is a very rich, cheap, easily accessible source - Make use of both internal and external recruiting sources - Has been given due attention  Criteria to evaluate recruitment efficiency - Clear evaluation criteria - Evaluate the efficiency of the job recruitment objectively, quickly  The negative  Recruitment source - Not fully exploited from inside the company - Recruitment sources have not been diverse - Not applying the current methods many companies are applying and highly effective such as building relationships with universities, recruiting talented people from other companies in the industry, recruiting through public companies Human resource consulting company - The company attaches great importance to the selection of resumes and job applications in the candidate's file However, relying only on the evaluation of information recorded in such records easily leads to subjectivity and the loss of capable and highly qualified people  Criteria to evaluate recruitment efficiency - Integration of new employees has not been taken seriously, only sketchy implementation 17 - The process of recruiting personnel is not complete, sometimes it is just at the file research step, while the multiple-choice method is a method that gives relatively accurate and fair results and has not been implemented by the company use - The formulation of recruitment notice is still sketchy The form of recruitment notice is not diverse and plentiful This affects the result of recruitment notice, which is that the number of people who know the information to apply for a job at the company is not much, which leads to fewer opportunities and the ability to choose the right person for the position - Filtering records is not effective 5.2.4 Causes The recruitment work at the company also some disadvantages are due to some causes: - The company mainly leverages external sources via mass media: Post recruitment announcements to mass media such as: timviec365.vn; topcv.vn; Facebook Zalo Especially through the group on Facebook - Most recruiting professionals are not well-trained, experienced or graduated from Human Resource Management at universities The job vacancies for the vacant positions are mainly done by HR TTS: They are mostly 3rd and 4th-year students at Universities, they do not have much experience in recruiting - Job announcements only stop at direct announcements, without specific lists and requirements for each position - Staff requirements are sometimes too high, leaving many potential candidates without the opportunity to apply and develop - Recruitment is still encapsulated in a few basic recruitment channels Not a creative and innovative recruitment method - The interview process is still mechanical, lack of creativity and depth - The cost of recruitment is limited III Solutions to improve recruitment efficiency 1 Proposing solutions: Solution 1: Invest in promoting the company's image through sponsorship activities - The company can hold a test lesson to help more people know about the company - Besides, the company can coordinate with universities and colleges to organize "job opportunities" to attract many candidates and also promote the image of the company 18 Solution 2: The company should encourage the exploitation of recruiting resources from the company This source of recruitment is through the recommendation of company employees So the best way to exploit this source is that the company needs to offer incentives through small rewards as this is a very effective tool nowadays For example, if an employee in the company that introduces 1 candidate, the candidate will pass the interview round and the candidate can go to work, the employee would receive more than 300,000 worth of the contract Or you can apply other forms of bonuses such as increasing vacation days in the month, organizing travel for employees Solution 3: Improve identification of human resource recruitment needs Key Group Trading JSC should clearly define the order of priority as well as the deadline for completion of recruitment for each position in the recruitment plan, and also need to develop a specific manpower recruitment plan for more complete recruitment of manpower Human resource request form COMPANY’S LOGO KMH HUMAN RESOURCE Date REQUEST FORM Page BM-NS-02-01 …/…/20… … 1/1 I General Information Department recruitment requirements: ………………………………………… Reason for recruitment: ………………………………………………………… II  Content: Position:  Amount:………… people Age:…………years old  Genders  Level education: …………………………………………………………… Male:□ Female:□  Specialize: ………………………………………………………………  Experience:………………………………………………………………  Appearence:………………………………………………………………… III Other requirements: 19 1 Other required skills: ……………………………………………  Summary of job description:…………………………………………  Time : From… /… /20… to… /… /20… Board of Directors General Human Department Resource Head of Preparers department Solution 4: Proposal of recruitment plan board Key Group Joint Stock Company does not have a specific human resource recruitment plan to improve recruitment efficiency; therefore, the company needs to make a detailed plan Recruitment plan: The recruitment plan of the company should provide information such as recruitment time, recruitment cost, and other related information Human resource recruitment plan Number Recruitment WBS Selection Department Time position requests personnel Recruitme Time employees to hire WBS Curator Recruiter nt method Selection Curator Expected steps evaluation cost probation Probationa Expected ry period cost WBS Probation Request Position needs Recruitment of WBS Position, title Curator Cost Estimated time for for personnel Estimated of time of probation The probationa ry duties Solution 5: Evaluate the recruitment process Currently, the process of the company has not focused on evaluating the hiring process Therefore, to improve the recruitment efficiency at the company, it is necessary to perform this task Content required after the end of recruitment, the organization should evaluate according to the following criteria: 20 - Does the number of candidates attract guarantee the requirements? - Degree of relevance between candidates and jobs? - What is the level of knowledge about the job and organization of the candidate after the recruitment? - Is funding for recruitment too high or not? - Has the recruitment advertisement been effective? The following is a professional denial form that the company may apply: Dear [candidate name], Thank you for taking the time to interview for the position [job title name] We appreciate your hard work and dedication to [company name], also what you expressed in the interview and your commitment to your contribution to the company's goals However, we interviewed some impressive candidates and decided to move on with them at this time We weighed a lot before making a decision We will retain your records and ask permission to get back to you when there is any suitable opportunity in the future Wish you good luck in the process of finding a job Best regards, [Employer name] 2 Implementation of the solution  During the internship at the company, I researched and proposed solutions to improve the recruitment efficiency of the company I have proposed the above solutions to personnel managers and directors Management has reviewed and approved the following solutions: - Improve identification of human resource recruitment needs - Proposal of recruitment plan board - Evaluate the recruitment process The above solutions are tested for 3 months (starting from April 25, 2020)  Because the situation of Covid-19 disease is still complicated, the solution that has not been applied: - The company should encourage the exploitation of recruiting resources from the company - Invest in promoting the company's image through sponsorship activities Those two solutions will be implemented after the end of the Covid-19 epidemic 21 IV Case Study Key Group Commercial Joint Stock Company is a start-up company in the field of education and training business Therefore, the company still faces many problems in recruitment such as incomplete recruitment process, unsatisfactory number and quality of candidates, no detailed recruitment plan The company should focus on public Recruitment, the complete hiring process, recruitment planning and recruitment needs of each department to improve recruitment efficiency V Review and summarization of the internship plan 1 Advantages and disadvantages in the internship process  Advantages - I have the opportunity to experience reality, apply the knowledge of human resource management during the internship - Thuong Mai University, International Training Institute and lecturers provide the necessary knowledge, materials for students - The instructor at the business is very friendly and enthusiastic to help me - The instructor at the university is very dedicated and helpful to me - The members of the HR Department have a high responsibility, solidarity always set the group goal first and complete the task well - Modern technology facilitates group members to exchange information easily, quickly and conveniently via the internet and social networks  Disadvantages - The actual working environment is much different from the theory learned in school There are cases where we have never been studied in books, forcing us to think of a solution - Internship is the time that puts me in pressure by changing from lecture to office - Internships often have very low earning potential - In March 2020, the outbreak of Covid-19 disease in Ha Noi affected the internship process:  Carrying out difficult surveys due to  Implementation of proposed solutions is delayed 2 Experience and knowledge gained after internship Although the internship time at the company was not much, it also left us many valuable lessons, a very useful suitcase for us in the future I have achieved the following remarkable points:  Professional knowledge 22 Through the internship process, we learn a lot of lessons from the reality that at university we do not have the opportunity to study and interact Experiencing outside work in the internship process is a golden opportunity for us to fill the gaps in our thinking and knowledge Internships not only help us gain more experience, professional knowledge but also help us to get acquainted and observe the business activities of the enterprise, the working culture of that business, is also an opportunity for us to find Understand more about the field of human resource management that we are studying and the career that we are aiming at  Experience in a real working environment The internship is a great opportunity for students to come out of the university, to access the real work environment, which is an opportunity for students to apply the theories learned to work practically From the first year to the third year of university, most of the time in the lecture hall is the time students receive and cultivate specialized knowledge The internship is an opportunity for students to directly apply the knowledge in the workplace into a realistic working environment Acquiring knowledge in a business environment will be very different when sitting in a lecture hall Lessons outside the curriculum, beyond what we ever thought would be taught, helping us to be more mature in recognizing, reviewing and solving problems Working in a real environment, given the opportunity to apply what we have learned to our job At the same time, with the help of experienced people, I have lessons to avoid mistakes in the actual working process later  Soft skills - Communication skills: This will bring high efficiency in learning and work when the HR career is always connected with people and the work we do will involve people around them Communication during the internship, working at the business requires me to communicate with many different subjects such as instructors, managers, members of the company who work directly with me in the internship process - Problem-solving skills: Internship is an opportunity for students to interact and experience jobs, with a completely different environment than the university environment There are cases that we have never been studied on books, forcing us to 23 think of a solution It is these situations that make our problem-solving skills better reflective - Working under pressure skills: The workload, the deadline often creates a lot of pressure on me, especially both learning at the university and internship in the company - Listening skills and learning from other people's comments: Listening skills are also extremely important This is the life skill needed for me, it helps us to absorb criticism people's comments so that I can change ourselves in the best way, and when I listen, I can easily understand other people better, understand that they will help improve my learning ability - Time management skills: Thanks to the internship at the company, I build good habits such as always be on time, arrange a reasonable schedule and manage my own plans - Being active at work: During my internship at the company, I also learned how to be active at work Being active will help me seize many opportunities and learn a lot from practice When internships, I must actively explore the topic, select, synthesize, conduct work division for group members and at the same time, I must arrange the time to study at the university It is the foundation for me to complete this group project well and is the stepping stone for me to develop more in the future VI Conclusion Job recruitment is important to select suitable and potential candidates, suitable for the company's culture and work Therefore, it is necessary to pay more attention to recruitment in the company, increase costs and diversify recruitment methods In this topic, I have studied the issue of recruiting personnel at Key Group Trading Joint Stock Company in time To show the shortcomings of recruitment and some solutions, to improve and perfect the recruitment apparatus Due to limited time and knowledge, my writing cannot avoid the shortcomings, I look forward to the input of teachers and friends to make my writing better Once again, I would like to express my sincere thanks to Lecturer Dr Trinh Minh Duc and all officials and employees of the Key Group Trading Joint Stock Company have guided, helped, and created favorable conditions for me to complete this article APPENDIXES  My up-date CV 24 25 ... that the company? ??s recruitment is still there That’s why I chose ? ?Improve the recruitment efficiency at Key Group Trading Joint- Stock Company? ?? II Implementation of the internship plan at the company. .. centers Therefore, the recruitment in the center has been perfected, to meet the needs of personnel for the company itself During the internship at the joint - stock company key group, the company. .. years of the company Key Group Trading JSC Table 4: Number of applications from outside sources at Key Group Trading Joint- stock Company Table 5: Data on the number