Luận án đánh giá ý định ứng dụng hệ thống quản lý chất lượng toàn diện và các nhân tố ảnh hưởng đến ý định này, đề xuất các giải pháp cho việc triển khai ứng dụng hệ thống quản lý chất lượng toàn diện tại các doanh nghiệp kinh doanh khí hóa lỏng Việt Nam.
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