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MINISTRY OF EDUCATION AND TRAINING VIETNAM INSTITUTE OF EDUCATIONAL SCIENCES NGUYEN THI LE MANAGEMENT OF INTERNAL INSPECTION IN THE UNIVERSITIES UNDER MINISTRY OF EDUCATION AND TRAINING Specialty: Educational management Code: 14 01 14 SUMMARY OF PhD THESIS IN EDUCATION SCIENCE HANOI - 2020 THE PROJECT IS COMPLETED AT: VIETNAM INSTITUTE OF EDUCATIONAL SCIENCES Scientific supervisors: Assoc Prof Dr TRAN THI THAI HA Assoc Prof Dr NGUYEN VAN QUANG Reviewer 1: Reviewer 2: Reviewer 3: The thesis is defended at the Academy-level Doctoral Thesis Examination Council held at Vietnam Institute of Education Sciences, 101 Tran Hung Dao, Hanoi At: Date: ……/…… /2020 The thesis can be found at: - National library of Vietnam; - Library of Vietnam Institute of Educational Sciences INTRODUCTION Rationale 1.1 Internal inspection and management of internal inspection play an important role in management at universities today In April 1957, at the Conference on the whole North inspection held in Hanoi, President Ho Chi Minh gave advice to the inspection force, specifically, he emphasized: “Inspector is the spy of superiors and a friend of inferiors" In the Law on Inspection No 56/2010/QH12 dated November 15th, 2010, it is stated that: "Inspection is aimed at helping agencies, organizations and individuals to strictly comply with legal regulations" In the sector of education and training, in order to continue to raise awareness of the position and role of inspection in the fundamental and comprehensive innovation of education and training; strengthen the organization, improve the quality and efficiency of inspection, settle complaints, denunciations, prevent and anti-corruption, etc, the Ministry of Education and Training issued Circular No 51/2012/TT-BGD&ĐT dated December 18th, 2012 stipulating the organization and inspection of higher education institutions On July 25, 2014, the Ministry of Education and Training issued Decision No 2653/QĐ-BGD&ĐT on the implementation of Resolution No 29-NQ/TW and promulgated the Action Plan of the education sector, which clearly states that: “ … Improve the quality and efficiency of administrative and specialized inspection at all education and training levels; promote inspection and examination for educational activities… ” In universities, the internal inspection is an important and reliable information channel for school principals and management levels in universities, supporting managers to promptly detect a positive individual to praise and disseminate and take necessary disciplinary measures for violations On such basis, the requirements are established for the management of internal inspection Specifically, it is necessary to manage the internal inspection in association with good implementation of the functions of planning, organization, direction and inspection of internal inspection, thereby, adjusting the internal inspection, proposing solutions to improve the quality of internal inspection in the universities, satisfying the university management requirements in the current context 1.2 The reality of internal inspection and management of internal inspection in the universities under the Ministry of Education and Training In recent years, the affiliated universities, in collaboration with the Ministry of Education and Training, have well implemented the inspection in universities, regularly organized training courses to improve professional qualifications for the inspection managers and the staff specialized in inspection as well as inspection collaborators regarding on: The role of educational inspection for the fundamental and comprehensive innovation of education and training; resolution of complaints and denunciations in current higher education institutions; handling letters and receiving citizens in universities; thematic inspection and examination on enrollment, training and quality assurance conditions in universities; post-inspection in universities; professional inspection, training supervision and inspection, exams monitoring in universities, etc However, despite the achievements, over the past years, the internal inspection in the universities under the Ministry of Education and Training has revealed shortcomings to be overcome The inspection implementation still has difficulties, specifically, mistakes in the education arise in a diverse and complex manner while the handling sanctions are still inadequate and too weak to deter; The inspection conclusions are slowly and non-fundamentally given and the coordination in inspection between the Inspectorate of the Ministry of Education and Training and the Inspectors of universities is still limited, etc In addition, the management of internal inspection in the universities under The Ministry of Education and Training has many limitations, such as: The management of internal inspection is not really scientific and the inspection objectives, programs and contents are not comprehensive and flexible; the inspection and supervision are still loose; specific plans are inadequate and irregular Experience in internal inspection management is limited, etc Stemming from the above reasons, the topic "Management of internal inspection in the universities under the Ministry of Education and Training" is selected for research in order to improve the quality of the Internal Inspection in universities in the current context of educational innovation and university autonomy Purpose of the study Based on the theoretical and practical studies on the Internal Inspection and the management of internal inspection in the universities under the Ministry of Education and Training, the thesis proposes measures to manage the internal inspection in the universities under the Ministry of Education and Training, thereby contributing to improve the quality of the management of internal inspection in universities to satisfy the requirements of educational innovation and university autonomy today Object and subject of the study 3.1 Object: Internal inspection in universities 3.2 Subject: Management of internal inspection in the universities under the Ministry of Education and Training in the current context Scientific hypothesis Internal inspection in the universities under the Ministry of Education and Training is an important content of university management The inspection promotes democracy, strengthen the legislation, detect and handle manifestations of bureaucracy, corruption, waste and law violations in management activities However, over the past time, the management of internal inspection in the universities under the Ministry of Education and Training has limitations in the planning, implementation, direction, inspection and evaluation of inspection results, as a result, the inspection quality is not guaranteed and practical requirements for internal inspection in universities today are not met Therefore, the application of management functions for management of internal inspection in activities through the proposal of measures to ensure the consistency, practicality and feasibility will contribute to improving the quality of internal inspection in universities in the current context of educational innovation and university autonomy Tasks of the study 5.1 Studying the theoretical basis of the management of internal inspection in universities 5.2 Surveying and evaluating the current situation of internal inspection in the universities under the Ministry of Education and Training 5.3 Proposing measures for management of internal inspection in the universities under the Ministry of Education and Training to meet the requirements of educational innovation and university autonomy in the current context 5.4 Testing the proposed measures of internal inspection management in the universities under the Ministry of Education and Training Limitations of the study scope 6.1 Limitation of the study subject The thesis identifies the main subjects that implement the measures to manage the internal inspection in the universities under the Ministry of Education and Training, namely the President of the university, the Heads of Department/Board of Internal Inspection in the universities under the Ministry of Education and Training 6.2 Limitation of the study location The thesis focuses on the study of the internal inspection management in the universities under the Ministry of Education and Training, specifically, 10 affiliated universities in all three regions of the North, Central and South 6.3 Limitation of the surveyed object The thesis surveyed 520 objects including: The University presidents, Managers of departments/boards of internal inspection, professional staff, collaborators of internal inspection and lecturers and employees at 10 universities under the Ministry of Education and Training Approach and study methods 7.1 Approach: systematic approach; functional approach; practical approach 7.2 Study methods: Theoretical study method; practical study method; information processing methods; test method Defended points 8.1 Internal inspection and management of internal inspection in universities are considered as a sharp tool of state management in the sector of higher education, which contributes to enhancing the validity and efficiency of state management in the sector of higher education and training to meet the requirements of educational innovation and university autonomy today In universities, the internal inspection is an important and reliable information channel for principals and managers in universities, supporting university managers to promptly detect positive individuals to praise and disseminate and take necessary disciplinary measures for the violations of the law, the rules and regulations of the university 8.2 However, the internal inspection and the management of internal inspection in the universities under the Ministry of Education and Training in recent years have also revealed many limitations in the direction and organization for development of contents, process, evaluation and coordination in implementation of the stages of internal inspection, therefore, there is a significant impact on the quality of internal inspection in universities before the requirements of the context of educational innovation and university autonomy 8.3 The consistent implementation of measures for management of internal inspection in the universities under the Ministry of Education and Training will overcome the limitations and improve the quality of internal inspection as well as the quality of higher education in the current context New contributions of the thesis The thesis contributes to supplement and enrich the theories about the management of internal inspection in universities; Detect and clarify the current situation of internal inspection and management of internal inspection in the universities under the Ministry of Education and Training; Propose and confirm the effectiveness of measures of internal inspection management in the universities under the Ministry of Education and Training in the current educational innovation context On such basis, the universities have the basis to orientate for improvement and innovation of the methods of internal inspection management in order to improve the quality of internal inspection, thereby contributing to good management of the universities in the current context 10 Structure of the thesis In addition to the introduction, conclusion and recommendation, the thesis includes chapters: Chapter THEORETICAL BASIS OF MANAGEMENT OF INTERNAL INSPECTION AT THE UNIVERSITIES IN THE CURRENT EDUCATIONAL INNOVATION 1.1 Overview of the study According to the analysis of theoretical and practical studies in the world and in the country, there are many studies on internal inspection and management of internal inspection in State administrative agencies, universities by scientists such as: Jon S.T Quah, Power, Thomas Chan, Braiotta, Brian Fidler, Sotiria Grek, Martin Lawn, Jenny Ozga Christina Segerholm, Henk Blok, Joe Christopher, Nguyen Huy Hoang, Phan Van Sau, Le Doan Minh Duc, Ha Huu Phuoc, Nguyen Cao Ngoc Thao, Nguyen Nhat Khanh, Vo Tan Dao, Ho Quang Chanh, Dau Cong Hiep, Thai Thu Trang, Vu Ngoc Giao, Ho Thu An, etc In fact, there have been many studies on internal inspection and management of internal inspection in State administrative agencies, universities in general However, there are few studies on the Internal Inspection and the Management of Internal Inspection in the universities under the Ministry of Education and Training The thesis topic: "Management of Internal Inspection in the universities under the Ministry of Education and Training" was selected to be studied in order to improve the quality of internal inspection management in universities to meet the requirements of educational innovation today 1.2 Educational innovation, higher education innovation and requirements for internal inspection in universities 1.2.1 Educational innovation On November 4th, 2013, at the 8th Conference, the 11th Central Committee of the Communist Party of Vietnam issued Resolution No 29-NQ/TW on fundamental and comprehensive innovation of education and training, meeting the requirements of industrialization and modernization in the socialist-oriented market economy and international integration The resolution identifies the goals of the innovation including creation of a fundamental and comprehensive change in the quality and efficiency of education and training; better meeting the task of construction and defence of the Socialist Republic of Vietnam and the people's learning needs 1.2.2 Higher education innovation In order to promote the higher education innovation in our country, over the past time, many legal documents have been issued aimed at meeting the requirements of higher education innovation in the current international integration In which, it is attached great importance to grant the autonomy to the university in all aspects: Professional autonomy; autonomy in the apparatus and personnel; Autonomy in finance and assets, etc From the empowerment of financial autonomy and selfresponsibility for higher education institutions, the opportunities are given for higher education institutions to improve the activeness and initiative in the university management and administration as well as autonomy in the management of financial revenues and expenditures of the university, etc 1.2.3 Requirements for internal inspection in universities in the current educational context In the current context of educational innovation, the requirements for educational inspection in general, educational inspection in universities in particular constantly enhance innovation in thinking, methods of inspection management and implementation; Managers, staff, collaborators in charge of inspection should improve their professional qualifications, professional ethics, act as an example in law observance, get a sense of responsibility, integrity, honest, fairness and objectiveness; have a healthy lifestyle, strong political bravery and qualifications that satisfy the training standards prescribed by the Education Law and the requirements of the inspection task in the new situation 1.3 Internal inspection in universities 1.3.1 Concept of internal inspection in universities 1.3.1.1 Inspection, examination and education inspection a) Concept of inspection: According to Clause 1, Article of the 2010 Law on Inspection: Inspection is the activity of consideration, evaluation and handling according to the sequence and procedures prescribed by law of the competent state agency for the implementation of policies, laws, tasks and powers of agencies, organizations and individuals State inspection includes administrative inspection and specialized inspection b) Examination: According to the Vietnamese dictionary, the examination means: "considering the current situation to give comments and assessments" It can be understood that this is a regular task of individuals (managers) who are assigned the inspection task to "review" the actual operational situation of individuals, organizations in the agency or unit to give comments and assessments on the reality of the activities of such individuals and organizations in accordance with the rules and regulations of the agency or unit, thereby, proposing the reasonable handling measures c) Similarities and differences between inspection and examination: - Similarities between inspection and examination - Differences d) Concept of educational inspection: Educational inspection is the exercise of the inspection right within the scope of state management of education, in order to ensure law enforcement, promote positive factors, prevent and handle violations, protect interests of the State, legitimate rights and interests of organizations and individuals in the education sector Educational inspection is organized according to the decentralization from the central to grassroots level 1.3.1.2 Concept of internal inspection in universities a) Internal inspection: Internal inspection is the job of competent agencies, organizations and individuals in the unit, specifically performing inspection towards individuals and organizations of their own units to ensure compliance with the internal rules and regulations of the unit as well as the compliance with current relevant laws b) Internal inspection in universities: Inspection in universities, also known as internal inspection in the universities, is an inspection activity implemented by the inspectors specializing in education, specifically, the authority of the inspector of the Ministry of Education and Training and internal inspector of the University to perform the assigned functions and tasks in accordance with the law and education sector The internal inspection in the university has the function of advising and assisting the President of the university to implement the inspection and examination within the scope of the principal's management, in order to ensure the law enforcement and the implementation of the unit's tasks c) Characteristics of internal inspection in universities Internal inspection in universities mainly focuses on the inspection and control of the observance of legal policies, regulations of the university of individuals and organizations in the university related to the fields in which the school is in charge The objects of internal inspection are individuals, organizations located in the university, under direct management of the Principal and relevant departments 1.3.2 Role of internal inspection in universities The internal inspection in universities plays a very important position It is an essential function of management, a tool to serve the leadership and management of the school president The internal inspection in the university is always associated with management and it is a content of management The inspection promotes democracy, strengthen legislation, detect and handle manifestations of bureaucracy, corruption, waste and law violations in management activities 1.3.3 Goals of internal inspection in universities The goal of internal inspection in the university is towards a healthy educational and training environment, for the goal of a wealthy people, strong country, just and civilized society Making positive contributions to the country's educational innovation as well as common contributions to the current national innovation and international integration 1.3.4 Contents of internal inspection in universities The contents of internal inspection in universities include: 1) Inspection of the implementation of goals, plans, programs, contents, methods; 2) Inspection of the implementation of educational objectives, plans, programs, contents and methods; professional regulations, exam regulations, diploma and certificate issuance, etc; 3) Inspection of the implementation of laws related to the organization and activities of the units, organizations and individuals of the school, etc 1.3.5 Forms of internal inspection in universities - Inspection according to the program, the predetermined plan; - Unscheduled inspection 1.3.6 Methods of internal inspection in universities There are many methods to conduct internal inspection in universities, in which the common methods include: Direct inspection by making inspection decisions, sending inspectors to conduct inspection and survey of inspected subjects; recognizing the reality, inspecting and verifying the practical activities which take place in the unit of inspected subject, requesting the inspected subject to report and explain the fact; comparing management documents, legal documents, etc 1.4 Management of internal inspection in universities 1.4.1 Concept of internal inspection management in universities 1.4.1.1 Concept of management: Based on the point of view of scientists: Harold Koontz, Tran Kiem, Nguyen Quoc Chi, Nguyen Thi My Loc, etc, it can be shown that: "Management is a process of oriented impact of the management subject on managed object for effective exploitation and use of the potentials and opportunities of the managed object to achieve management objectives in a volatile environment” 1.4.1.2 Functions of management: 1.4.1.3 Management of internal inspection in universities The management of internal inspection in the universities is the purposeful and planned impact of the management subject on the process of internal inspection, organization and control of this process in line with the requirements of the inspection, supporting individuals, units and organizations in the university to well implement the legal policies on education and related legal policies, resolve complaints, denunciations and prevent corruption within their functions and tasks according to legal regulations, meeting the requirements of the national educational innovation and development of education 1.4.2 Contents of internal inspection management in universities 1.4.2.1 Planning internal inspection in universities 1.4.2.2 Organizing internal inspection in universities 1.4.2.3 Directing internal inspection in universities 1.4.2.4 Inspecting the implementation of internal inspection plan in universities 1.4.3 Subject of internal inspection management in the university 1.4.3.1 President of the university 1.4.3.2 Head of the department/board of internal inspection in the university 1.5 Factors affecting the management of internal inspection in universities 1.5.1 Subjective factors: University president; management staff, professional staff, inspection collaborators and lecturers, staff of the university; the university's facilities used for implementation of internal inspection; political organizations and departments in universities, etc 1.5.2 Objective factors: Policy of the Party, the laws of the State and regulations of the education sector on the internal inspection in universities; Policy regimes, budget sources and investment costs for private sector in universities; Awareness and support of relevant ministries and branches on the internal inspection in universities, etc 1.6 Introduction of the internal control model under the COSO framework Internal control can be understood as the dominant process of the management subjects (managers, leaders of the unit) over the managed object 11 Tablet 2.10 Summary of current situation of internal inspection in the universities under the Ministry of Education and Training NO Content Contents of internal inspection in universities Form of internal inspection in universities Method of internal inspection in universities Conditions and resources to ensure the internal inspection in universities Overall average score Levels achieved Good Fair Average Fail Amount % Amount % Amount % Amount % - ̅ Rank 3,20 249 47,94 125 23,96 148 28,38 - 149 28,69 271 52,12 95 18,23 0,96 3,09 137 26,38 283 54,46 95 18,27 0,88 3,06 163 31,42 265 51,04 85 16,42 1,12 3,13 175 33,61 236 45,40 106 20,33 0,74 3,12 The survey results by questionnaires affirmed that internal inspection in the universities under the Ministry of Education and Training is evaluated to be performed at a fairly good level, with the overall average score ̅= 3,12 (min = 1, max = 4) The components of the process of internal inspection in the university are evaluated to be different by the survey participants, and ranked in order: 1Contents of internal inspection in the universities (with ̅= 3.20); Conditions and resources to ensure the internal inspection in universities (with ̅= 3,13); 3Form of internal inspection in universities (with ̅= 3,09); 4- Method of internal inspection in universities (with ̅= 3,06) 2.3.7 Advantages and disadvantages when implementing internal inspection in the universities under the Ministry of Education and Training 2.3.7.1 Advantages: The contingent of inspectors has a high sense of responsibility, professional capacity, professionalism, political qualities, and good morality, ensuring fulfillment of the assigned tasks; The close attention and direction of the Ministry of Education and Training, the Party Committee, the University Board and the coordination of functional departments, etc 2.3.7.2 Disadvantages: The role and authority of the Inspection Department/Board are still limited, therefore, the verification after handling complaints and denunciations and urging the implementation of inspection and examination conclusions is often prolonged and difficult to be thoroughly resolved; The contingent in charge of internal inspection in the university include the school's staff, lecturers, and specialists, therefore, the assessment process becomes easy, leading to the regard and sympathy, etc 2.3.8 Responsiveness of internal inspection in the universities under the Ministry of Education and Training The survey showed that the fair responsiveness of internal inspection in the universities under the Ministry of Education and Training is 47,12% with 245/520 12 opinions (ranked first) The good responsiveness is 20,77% with 108/520 opinions and the average responsiveness is 23,46% with 122/520 opinions However, 45/520 opinions, accounting for 8.65%, evaluates that the responsiveness of internal inspection has not met the requirements of inspection 2.4 Current situation of the management of internal inspection in the universities under the Ministry of Education and Training Tablet 2.18 Summary of implementation level of internal inspection management in the universities under the Ministry of Education and Training NO Levels achieved Good Fair Average Fail Amount % Amount % Amount % Amount % Content Planning internal inspection in universities Organizing the internal inspection in universities Directing internal inspection in universities Examination of internal inspection in universities Overall average score 208 40.06 197 37.95 108 20.71 Rank 1.28 3.17 211 40.61 178 34.23 118 22.69 13 2.47 3.13 216 41.54 198 38.12 97 18.58 1.77 3.19 192 36.83 208 40.00 108 20.83 12 2.34 3.11 207 39.76 195 37.58 108 20.70 10 1.97 3.15 X 3.20 ̅ 3.19 3.17 3.13 3.15 3.11 3.10 3.05 Planning Organization Direction Examination Chart 2.5 Current situation of implementation level of internal inspection in the universities under the Ministry of Education and Training Through the survey results in Table 2.18 and the demonstration in chart 2.5, it shows that, in order for the internal inspection in the universities under the Ministry of Education and Training to be effective, the President and other departments participating in inspection in universities have applied many different management measures Specifically, the university presidents, according to their management functions, implemented four measures to manage the internal inspection The level of implementation of measures for internal inspection management in universities is evaluated to be performed at a fairly good level, with the overall average score ̅= 3,15 (min = 1, max = 4) Among the four contents of internal inspection in Universities, the inspection direction including: Issuance of decisions on internal inspection in the universities; 13 Organization of the implementation of internal inspection in universities according to the developed plan, etc is evaluated to be implemented at the best level, with ̅=3.19 (ranked 1/4) and the lowest implementation level is the content of: Examination of internal inspection in universities, with ̅= 3.11 (ranked 4/4) 2.5 Current situation of factors affecting the internal inspection management in the universities under the Ministry of Education and Training Table 2.21 Summary and evaluation of the impact of factors inside and outside the university on the management of internal inspection in the universities under the Ministry of Education and Training Impact level NO Factors Influential factors inside the university Influential factors outside the university Overall average score Profoundly influential Quan% tity Greatly influential Quan% tity Insignific-antly influential Quan % -tity Uninfluential Quan% tity ̅ Rank 180 34.53 248 47.75 75 14.48 17 3.24 3.14 170 32.66 260 49.94 67 12.82 24 4.58 3.11 175 33.60 254 48.85 71 13.65 21 3.91 3.13 The survey results in the above-mentioned table shows that among the factors affecting the management of internal inspection in the universities under the Ministry of Education and Training, the factors inside the university have more impacts than factors inside the university, with the average score ̅= 3,14 against ̅= 3,11 In particular, the factors inside the university that are considered to have the most influence on the internal inspection include: Awareness and implementation capacity of the staff in charge of internal inspection in the university; Orientation, competencies and directing opinions of the university president on internal inspection in universities Along with that, the factors outside the university with the most impact on the internal inspection include: The attention and direction unity of the Ministry of Education and Training to the affiliated universities on internal inspection in the university; Policy regimes, budget sources and investment costs for internal inspection in universities, etc 2.6 Evaluation of current situation of the internal inspection management in the universities under the Ministry of Education and Training 2.6.1 Success and cause In recent time, the management of internal inspection in universities has been methodically performed in line with the process Most universities developed 14 or adjusted the plan of internal inspection in a timely and specific manner; Each university issued its own system of management documents and guidelines for internal inspection, which always update and innovate the programs, contents, methods and forms of inspection to meet the requirements of educational innovation in general and educational innovation in universities in particular The internal inspection in universities is maintained in a regular and periodical manner, including unscheduled inspection of teaching work; Inspection of the implementation of the teacher's goals, plans, and curriculum, etc The above successes are attributed to the attention and guidance of the Ministry of Education and Training, the Party Committee and the Leadership Board in universities; the constant vigor and closeness of the Inspection Department in universities, the constant innovation efforts of management staff, inspection officers, and inspection collaborators in universities, etc 2.6.2 Limitations and causes The planning of internal inspection in the university is sometimes still delayed, as a result, it fails to keep up with the requirements of quickness and promptness in inspection work; Planning is still overlapped in terms of work content and staff assignment The direction of implementing the contents and programs on internal inspection in universities is not specific and contents are still general The assessment of inspection results is not really scientific and objective in some universities The results have not given a true reflection on current situation in a number of universities and affiliated departments, etc The cause of the limitations: The number of staff in charge of internal inspection in universities over the past time is still limited Most of them have no proper profession in some universities The role and authority of the Inspection Department is still limited, therefore, the verification when handling complaints and denunciations and urging the implementation of inspection and examination conclusions is often delayed, and it is difficult to collect documents and evidences, as a result, it is very difficult to thoroughly solve problems Conclusion of chapter Through surveys and opinion polls of subjects who are managers, inspection officers, inspection collaborators and lecturers and staff at universities under the Ministry of Education and Training, the initial conclusions are given as follows: The internal inspection in the universities under the Ministry of Education and Training is evaluated to be performed at a fairly good level and ranked according to the order of implementation as follows: 1- Contents of internal inspection in universities (with ̅= 3,20); 2- Conditions and resources to ensure the internal inspection in universities (with ̅= 3,13); 3- Form of internal inspection in universities (with ̅= 3,09); 4- Method of internal inspection in universities (with ̅= 3,06) 15 The contents of internal inspection management in universities are evaluated by the subjects at a fairly good level The level of implementation of management contents is assessed as unequal and ranked according to the order: 1Directing the internal inspection in universities (with ̅= 3,19); 2- Planning the special skills in universities (with ̅= 3,17); 3- Organizing the internal inspection in universities (with ̅= 3,13); 4- Examining the internal inspection in universities (with ̅= 3,11) The management of internal inspection in the universities under the Ministry of Education and Training in the current context of educational innovation, opening up and international integration is affected by many factors and the influential degree of factors on the internal inspection management is different: 1- The impact of factors inside the university (with ̅= 3,14); 2- The impact of factors outside the university (with ̅= 3,11) The above results of the practical survey are the scientific basis to propose measures for management of internal inspection in universities Chapter MEASURES FOR MANAGEMENT OF INTERNAL INSPECTION IN THE UNIVERSITIES UNDER MINISTRY OF EDUCATION AND TRAINING 3.1 Orientation for the innovation of internal inspection in the universities under the Ministry of Education and Training to meet the current requirements of educational innovation 3.1.1 Orientation for innovation of educational inspection in our country today 3.1.2 Orientation for the innovation of internal inspection in the universities under the Ministry of Education and Training today 3.2 Principles of proposing measures for internal inspection management 3.2.1 Principle of ensuring the goals 3.2.2 Principle of ensuring systematic, hierarchical and comprehensive requirements 3.2.3 Principle of ensuring coordination and suitability with objects 3.2.4 Principle of ensuring practicality 3.2.5 Principle of ensuring feasibility 3.3 Measures for management of internal inspection in the universities under the Ministry of Education and Training 3.3.1 Organizing to raise awareness for cadres, lecturers and staff of the university about the importance of internal inspection in the universities under the Ministry of Education and Training The organization to raise the awareness of cadres, lecturers and staff of the universities about the importance of internal inspection helps the universities to effectively propagate and disseminate knowledge about the internal inspection of 16 the University to the cadres, lecturers, staff and the forces participating in the internal inspection in the universities so that they have the scientific basis, necessary understanding about the position and role of internal inspection in the universities The propaganda raises awareness of cadres, lecturers, and staff of the universities about internal inspection, thereby, promoting the powerful synergy from the forces participating in internal inspection in the universities 3.3.2 Developing a plan of internal inspection in the universities under the Ministry of Education and Training The measure of developing a plan of internal inspection in the universities under the Ministry of Education and Training helps university leaders to proactively and well implement various contents of internal inspection, such as: organizational structure, direction and examination of the implementation of internal inspection plan The planning will help the departments of the university to participate in the internal inspection in order to implement specific plans for internal inspection in the universities 3.3.3 Fostering the capacity to perform internal inspection for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training The organization of fostering and training of knowledge and skills for the contingent in charge of internal inspection in the universities of the Ministry of Education and Training helps improve knowledge, skills, professional ability, and ethical qualities for such contingent in universities, improving skills in handling situations in inspection, receiving citizens, handling complaints and denunciations, preventing corruption and waste in universities 3.3.4 Fostering internal control capacity under the COSO internal control system for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training Over the past time, along with the attention and direction from the governing body, the universities under the Ministry of Education and Training have given many appropriate guidelines, policies and measures to improve the quality of internal inspection in universities, including regular organization for fostering the capacity of internal inspection implementation for the contingent in charge of internal inspection in the universities However, the issue on internal control capacity under the COSO framework of the contingent in charge of internal inspection in the university is new and has not received the proper attention before the requirements of internal inspection in the university in the current new international integration Therefore, it is necessary to foster internal control capacity under the COSO framework for the contingent in charge of internal inspection in the universities of the Ministry of Education and Training in order to contribute to improving the capacity of internal control as well as internal inspection for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training today 17 3.3.5 Strengthening the direction of internal inspection implementation in the universities under the Ministry of Education and Training During the internal inspection implementation in the universities under the Ministry of Education and Training, the implementation direction of the university leaders on the inspection plays a very important role The direction shows the ability of university leader, accordingly, the leader uses his/her management power to influence the management objects in order to maximize their potential, direct toward the general purpose of university inspection Directing the implementation of internal inspection in universities is the process in which the Steering Committee of internal inspection affects, controls, issues and concretizes the inspection decisions to the organizations and individuals assigned to perform the management tasks; deploying, monitoring, adjusting and evaluating the efficiency of decisions in the internal inspection 3.3.6 Examination of the implementation of internal inspection plan and feedback to improve the internal inspection in the universities under the Ministry of Education and Training Enhancement of the examination of the implementation of internal inspection plan and provision of feedback for improvement of the internal inspection in the universities under the Ministry of Education and Training is an indispensable and important content of managers The examination contributes to increase the sense of responsibility of the departments in implementing the tasks of internal inspection in universities The examination of internal inspection implementation is aimed at evaluating the efficiency of inspection, identifying the advantages and shortcomings in the implementation of internal inspection, thereby to make plans for suitable adjustment and supplement in order to timely improve the quality of internal inspection in universities 3.4 The relationship between the measures of internal inspection management in the universities under the Ministry of Education and Training In order to improve the quality of internal inspection management in the universities under the Ministry of Education and Training, the thesis proposes basic measures, however, in reality, there are certainly other measures that affect the internal inspection management in universities, which are not mentioned in the thesis Each proposed measure has different positions, roles and functions, however, they have a close relationship, mutual interaction and support to improve the efficiency of internal inspection management in the universities under the Ministry of Education and Training Therefore, in the implementation process, the inspection team or the officers in charge of internal inspection should apply, coordinate in a smooth and harmonious manner, synchronize new measures to reach a high consensus and achieve management efficiency If each measure is separated, the management efficiency will not be high and practical effects shall not be created Depending on the conditions of each school and each period, specific requirements shall be given for measures application 18 3.5 Testing the necessity and feasibility of measures of internal inspection management in the universities under the Ministry of Education and Training Table 3.1 Scoring method and rating scale of the necessity and feasibility of internal inspection management measures in the universities under the Ministry of Education and Training NO Evaluation criteria Scoring method Evaluation standards Very necessary, very feasible 3.25 4.0 Necessary, feasible 2.5 3.24 Less essential, less feasible 1.75 2.49 Unnecessary, unfeasible < 1.75 Calculation method: Take average scores on the inspected object and make a calculation tablet Calculate the average score ̅ at the levels: Good ̅ =3,25  4,0; Fair ̅ =2,53,24; Average: ̅=1,752,49; Weak: ̅ < 1,75 (min=1; max=4) Table 3.5 Correlation between the necessity and the feasibility of the measures of internal inspection in the universities under the Ministry of Education and Training NO Management measures Organizing to raise awareness for cadres, lecturers and staff of the university about the importance of internal inspection in the universities under the Ministry of Education and Training Developing a plan of internal inspection in the universities under the Ministry of Education and Training Fostering the capacity to perform internal inspection for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training Fostering internal control capacity under the COSO internal control system for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training Strengthening the direction of internal inspection implementation in the universities under the Ministry of Education and Training Examination of the implementation of internal inspection plan and feedback to improve the internal inspection in the universities under the Ministry of Education and Training Overall average score Necessary ̅ Rank Feasible ̅ Rank 3.29 3.17 3.37 3.24 3.30 3.12 3.34 3.20 3.38 3.18 3.22 3.15 3.32 3.18 19 In order to confirm the relationship between the necessity and feasibility of the measures of internal inspection management in the universities under the Ministry of Education and Training, we utilize the Spiecman hierarchical correlation formula The calculation result r  +0,77 concludes that the above correlation is pros and close, which means that the awareness level of measures of internal inspection management in the universities under the Ministry of Education and Training shall give a corresponding feasibility level 3.40 3.35 3.30 3.25 3.20 3.15 3.10 3.05 3.00 2.95 Necessary 3.38 3.37 3.34 3.30 3.29 3.24 3.20 3.17 3.22 3.18 3.12 Method Feasible Method Method Method Method 3.15 Method Chart 3.1 The relationship between the necessity and the feasibility of measures of internal inspection management in the universities under the Ministry of Education and Training 3.6 Testing the measure: Fostering internal control capacity under the COSO internal control system for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training 3.6.1 Test purpose The test purpose is to verify the efficiency of the measure "Fostering the internal control capacity according to the COSO internal control system for the contingent in charge of internal inspection in the universities directly under the Ministry of Education and Training" in improving the quality of internal inspection management in the universities under the Ministry of Education and Training 3.6.2 Test hypothesis If the management measure "Organizing the fostering of internal control capacity under the COSO internal control system for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training" is applied, the quality of internal inspection management will be improved under the Ministry of Education and Training in the context of educational innovation and university autonomy 3.6.3 Test sample and location The test in the thesis is carried out in the form of parallel testing, including 02 groups: a control group of 60 subjects (not applying the new management 20 method) and experimental group of 70 subjects (applying the new management method) The tested subjects were managers, professional cadres, collaborators of internal inspection, lecturers and staff of the universities under the Ministry of Education and Training 3.6.4 Test criteria and rating scale Criteria 1: Assessment of the knowledge of the contingent of cadres in charge of internal inspection in the universities under the Ministry of Education and Training Criteria 2: Assessment of the skills of the contingent of cadres in charge of internal inspection 3.6.5 Test duration and stages * Test duration: From February 2018 to February 2019 * Preparation stage: Selecting the tested universities, determining the test duration Developing a test preparation toolkit including the samples of survey, assessment, questionnaires to interview experts, managers, specialist, inspection collaborators, lectures and staff participating in interview, etc * Test stage: Step 1: Evaluating the quality of internal inspection of two control group and experimental group before participating in the test Step 2: Affecting the measure “Organizing the fostering of internal control capacity under the COSO internal control system for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training” for the experimental groups Step 3: After the test, measure the quality of internal inspection of the groups (control group and experimental group) by the test evaluation forms Compare the change through the obtained test results, thereby, draw conclusions about the efficiency and feasibility of the test method 3.6.6 Test result 3.6.6.1 Measurement results before the test The survey results show that before the test, the current situation of the knowledge of surveyed subjects, through basic evaluation criteria, was at the same level, without significant difference, showing the overall average score at the fairly good level, with ̅ = 3,06 (control group) and ̅ = 3,08 (experimental group) The mean deviation of the criteria is 0,02 The difference is more evident in the criteria “Knowledge of the organization of internal control under the COSO framework in the universities under the Ministry of Education and Training”, with ̅ = 3,07 (control group) against 3,11 (experimental group), deviation = 0.04 Before the test, the current situation of the skill of surveyed subjects, through basic evaluation criteria, was at the same level, without significant difference, showing the overall average score at the fairly good level, with ̅ = 3,03 (control group) and ̅ = 3,04 (experimental group) The mean deviation of the criteria is 0,01 The difference is more evident in the criteria “Skill in organization 21 and implementation of internal control under the COSO framework”, with ̅ = 3,00 (control group) against 3,03 (experimental group), deviation = 0,03 3.6.6.2 Measurement results after the test Survey results show that after the test, there is a clear difference in knowledge of surveyed subjects, showing the overall average score ̅ = 3,07 (control group) and ̅ = 3,12 (experimental group), with mean deviation between the two groups at 0,05 The difference is evident in all evaluation criteria with deviation ranging from 0,02 to 0,08 In particular, the most obvious difference is expressed in criteria “Knowledge of internal control management according to COSO framework in universities”, with ̅ = 3,05 (control group) against ̅ = 3,13 (experimental group), deviation = 0.08, obtaining at a good level After the test, there is a clear difference in the skill of surveyed subjects, showing the overall average score ̅ = 3,05 (control group) and ̅ = 3,10 (experimental group), with mean deviation between the two groups at 0,05 The difference is evident in all evaluation criteria with deviation ranging from 0,03 to 0,08 In particular, the most obvious difference is expressed in criteria “Skill in organization and implementation of internal control under the COSO framework”, with ̅ = 3,03 (control group) against ̅ = 3,11 (experimental group), deviation = 0,08, obtaining at a good level 3.6.7 Test conclusion Through the results of two measurements (before and after the test) of two criteria related to the change of knowledge and skills of the contingent of cadres in charge of internal inspection in the universities under the Ministry of Education and Training and based on the change of results in the experimental group compared with the control group, between two measurements in the experimental group, the conclusion is given that: the measure of internal inspection management through the test: “Fostering internal control capacity under the COSO internal control system for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training” achieves high efficiency in improving the quality of internal inspection management in the universities under the Ministry of Education and Training in the current context of educational innovation and university autonomy Conclusion of chapter Based on theoretical studies and assessment of current situation of internal inspection and management of internal inspection in the universities under the Ministry of Education and Training, the thesis proposes measures for management of internal inspection in the universities under the Ministry of Education and Training as follows: 1) Organizing to raise awareness for cadres, lecturers and staff of the university about the importance of internal inspection in the universities under the Ministry of Education and Training; 2) Developing a plan of internal inspection in the universities under the Ministry of Education and 22 Training; 3) Fostering the capacity to perform internal inspection for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training; 4) Fostering internal control capacity under the COSO internal control system for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training 5) Strengthening the direction of internal inspection implementation in the universities under the Ministry of Education and Training; 6) Examination of the implementation of internal inspection plan and feedback to improve the internal inspection in the universities under the Ministry of Education and Training Each measure is presented in the sequence: purpose of the measure, content and method of implementation, and conditions for implementing the measure The proposed management measures are aimed at meeting the requirements of educational innovation and university autonomy The test results show that the proposed management measures are necessary and highly feasible, consistent with the reality of internal inspection and the management of internal inspection in the universities under the Ministry of Education and Training, aiming at improving the quality and efficiency of university management in the coming time in order to meet the requirements of educational innovation, opening up and international integration today CONCLUSION AND RECOMMENDATION Conclusion 1.1 Based on the summary and theoretical analysis of previous studies on internal inspection and the management of internal inspection in universities, the thesis identifies and uses a number of basic concepts to give opinions and comments on the content of internal inspection management as well as the factors affecting the internal inspection management in universities Management of internal inspection is the oriented affecting process of the subject who manages the internal inspection on the managed object to achieve target and the quality for the stages in the process of internal inspection, contents of internal inspection, results of internal inspection, to meet the requirements of educational innovation today The contents of the internal inspection management in the universities under the Ministry of Education and Training include: Inspection planning, inspection organization, inspection direction and examination of the implementation of the internal inspection in universities Adopting the management function to improve the quality of internal inspection in universities in order to satisfy the requirements of current educational innovation and university autonomy Factors affecting the management of internal inspection in universities include many subjective and objective factors such as: Qualification and experience of internal inspection management in universities; awareness and sense of managers, professional staff, inspection collaborators, lecturers, and 23 university staff; facilities used for implementation of internal inspection in the university; the policies of the Party, the laws of the State and regulations of education sector on the internal inspection in universities; policy regimes, investment budget for private sector in universities; the attention and direction unity of the Ministry of Education and Training to the affiliated universities regarding on internal inspection in the universities; the impact from the negative side of the market economy mechanism on international inspection in universities, etc 1.2 Through surveys and opinion polls of subjects who are managers, inspection officers, inspection collaborators and lecturers and staff at universities under the Ministry of Education and Training, the initial conclusions are given as follows: The internal inspection in the universities under the Ministry of Education and Training is evaluated to be performed at a fairly good level and ranked according to the order of implementation as follows: 1- Contents of internal inspection in universities (with ̅ = 3,20); 2- Conditions and resources to ensure the internal inspection in universities (with ̅ = 3,13); 3- Form of internal inspection in universities (with ̅= 3,09); 4- Method of internal inspection in universities (with ̅= 3,06) The contents of internal inspection management in universities are evaluated by the subjects at a fairly good level The level of implementation of management contents is assessed as unequal and ranked according to the order: 1Directing the internal inspection in universities (with ̅= 3,19); 2- Planning the special skills in universities (with ̅= 3,17); 3- Organizing the internal inspection in universities (with ̅= 3,13); 4- Examining the internal inspection in universities (with ̅= 3,11) The management of internal inspection in the universities under the Ministry of Education and Training in the current context of educational innovation, opening up and international integration is affected by many factors and the influential degree of factors on the internal inspection management is different: 1- The impact of factors inside the university (with ̅= 3,14); 2- The impact of factors outside the university (with ̅= 3,11) 1.3 Based on theoretical studies and assessment of current situation of internal inspection and the management of internal inspection in the universities under the Ministry of Education and Training, we propose measures for management of internal inspection in the universities under the Ministry of Education and Training as follows: 1) Organizing to raise awareness for cadres, lecturers and staff of the university about the importance of internal inspection in the universities under the Ministry of Education and Training; 2) Developing a plan of internal inspection in the universities under the Ministry of Education and Training; 3) Fostering the capacity to perform internal inspection for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training; 4) Fostering internal control capacity under the COSO 24 internal control system for the contingent in charge of internal inspection in the universities under the Ministry of Education and Training 5) Strengthening the direction of internal inspection implementation in the universities under the Ministry of Education and Training; 6) Examination of the implementation of internal inspection plan and feedback to improve the internal inspection in the universities under the Ministry of Education and Training Each measure is presented in the sequence: purpose of the measure, content and method of implementation, and conditions for implementing the measure The proposed management measures are aimed at meeting the requirements of educational innovation and university autonomy The proposed management measures ensure the goal and systematic, practical and consistent requirements for the object, in line with the reality of each university under the Ministry of Education and Training The test results show that the proposed management measures are necessary and highly feasible, consistent with the reality of internal inspection and the management of internal inspection in the universities under the Ministry of Education and Training, aiming at improving the quality and efficiency of university management in the coming time in order to meet the requirements of educational innovation, opening up and international integration today Recommendation 2.1 Ministry of education and training: The Ministry of Education and Training should develop regimes and policies for those who implement internal inspection in universities; take a mechanism to ensure stability and suitable regimes for those who implement internal inspection in universities; make plans to regularly foster the contingent in charge of internal inspection in affiliated universities, etc 2.2 For universities under the Ministry of Education and Training: The universities should continue to innovate programs, contents, and methods of internal inspection in universities; pay more attention to fostering the staff in charge of internal inspection in terms of professional qualification and management of internal inspection, etc 2.3 For the staff in charge of internal inspection: The staff in charge of internal inspection should constantly study and practise to improve their professional qualifications, skills, and strong political bravery in order to meet the requirements of internal inspection, etc LIST OF PUBLISHED THESIS-RELATED SCIENTIFIC PROJECTS OF THE AUTHOR Nguyen Thi Le (2013), Inspection innovation in universities through the internal control system, State Management Journal, No 214, November 2013, (p.17) ISSN Code 0868-2828, Hanoi Nguyen Thi Le (2016), Internal control and its applicability into inspection in universities today Vietnam Journal of Educational Sciences, No 128, May 2016, (p.39) ISSN Code 0868-3662, Hanoi Nguyen Thi Le (2020), Developing internal inspection plans in the universities under the Ministry of Education and Training today, Vietnam Journal of Educational Science, No 29, May 2020, (p.31) ISSN Code 2615-8957, Hanoi Nguyen Thi Le (2020), Management of internal inspection in the universities under the Ministry of Education and Training to meet the current requirements of educational innovation, Vietnam Journal of Educational Sciences, No 30, June 2020, (p.7) ISSN Code 2615-8957, Hanoi ... plans, and curriculum, etc The above successes are attributed to the attention and guidance of the Ministry of Education and Training, the Party Committee and the Leadership Board in universities;... Le Doan Minh Duc, Ha Huu Phuoc, Nguyen Cao Ngoc Thao, Nguyen Nhat Khanh, Vo Tan Dao, Ho Quang Chanh, Dau Cong Hiep, Thai Thu Trang, Vu Ngoc Giao, Ho Thu An, etc In fact, there have been many studies... 8th Conference, the 11th Central Committee of the Communist Party of Vietnam issued Resolution No 29-NQ/TW on fundamental and comprehensive innovation of education and training, meeting the requirements

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