Organizational behavior ch5 update 1 17 07, WK 5

Week Administrative notes Schedule for Today Presentations for Today Unit 5- Perception and Individual Decision Making Presentation and Discussion Prentice Hall, 001 Chapter Administrative notes Prentice Hall, 001 Chapter Schedule for Today • • • • • • • Presentation by Presentation by Lecture unit Myth or Science Unit Point-Counter Point Unit Discussions Teamwork drill Prentice Hall, 001 Chapter Presentation • People skills Prentice Hall, 001 Chapter Presentation • People Skills Prentice Hall, 001 Chapter 5 Perception and Individual Decision Making Prentice Hall, 001 Chapter Learning Objectives • Learn that two people can see the same thing and interpret it differently • List the three determinants of attribution • Describe how shortcuts can either assist or distort judgment • Examine perception and decision-making • Study the rational decision-making model Prentice Hall, 001 Chapter Learning Objectives • Describe the actions of the boundedly rational decision maker • Learn when individuals are most likely to use intuition in decision making • Describe four styles of decision making • Learn how heuristics bias decisions • Contrast the three ethical decision criteria Prentice Hall, 001 Chapter Factors That Influence Perception Target Prentice Hall, 001 Perceiver Situation Chapter Observation Interpretation Attribution of Cause High External Low Internal High External Low Internal High External Low Internal Distinctiveness Attribution Theory and Individual Consensus Behavior Consistency Prentice Hall, 001 Chapter 10 Two Important Decision-Making Phases Problem Identification Prentice Hall, 001 Chapter Alternative Development 19 Making Choices in the Workplace Availability Availability Heuristic Heuristic Representative Representative Heuristic Heuristic Escalation Escalation of of Commitment Commitment Prentice Hall, 001 Chapter 20 Decision-Making Styles Tolerance for Ambiguity High Analytic Conceptual Directive Behavioral Low Rational Prentice Hall, 001 Way of Thinking Chapter Intuitive 21 Performance Evaluation Reward System Organizational Constraints Programmed Routines Prentice Hall, 001 Chapter Historical Precedents 22 Time Orientation The Value of Rationality Cultural Differences Groups or Individuals Prentice Hall, 001 Problem Identification Chapter 23 Ethics in DecisionMaking Utilitarian Rights Justice Prentice Hall, 001 Chapter 24 Myth or Science • Ethical people don’t unethical things Prentice Hall, 001 Chapter 25 Point Counter Point • When hiring, Emphasize the positive, or “a positive spin” • When hiring, Emphasize the truth, “the whole truth and nothing but the truth” (no “spin”) Prentice Hall, 001 Chapter 26 Discussion • How are our perceptions of our own actions different from our perceptions of the actions of others? Prentice Hall, 001 Chapter 27 Discussion • How does selectivity affect perception? Give an example of how selectivity can create perceptual distortion Prentice Hall, 001 Chapter 28 Discussion • What role does intuition play in effective decision making? Prentice Hall, 001 Chapter 29 Question for Critical Thinking • What factors you think differentiate good decision makers from poor ones? Relate your answer to the six-step rational model Prentice Hall, 001 Chapter 30 Teamwork Drill – The Puzzle What letters comes next in the Series? W L C N I T _? By the way, this is an example of deductive reasoning! Prentice Hall, 001 Chapter 31 Critical Thinking Exercise #1 • Quantitative 10 14 18 ? What are the next two numbers in the sequence? Prentice Hall, 001 Chapter 32 Critical Thinking Puzzle SPEAK ENGLISH PLEASE There is one word in the English language that is always pronounced incorrectly What is it? Prentice Hall, 001 Chapter 33 ... Prentice Hall, 0 01 Chapter 13 Rational Model of Decision Making TECH A1 Set Decision Criteria A2 Problem Identify and Define Problem Criteria Weight the Criteria Prentice Hall, 0 01 A1 A1 A2 A2 A3 Choice... Hall, 0 01 Chapter 31 Critical Thinking Exercise #1 • Quantitative 10 14 18 ? What are the next two numbers in the sequence? Prentice Hall, 0 01 Chapter 32 Critical Thinking Puzzle SPEAK ENGLISH... Projection 11 Specific Applications in Organizations • Employment interview • Performance expectations • Performance evaluation • Employee effort • Employee loyalty Prentice Hall, 0 01 Chapter 12 Awareness