Week ã ã ã ã ã ã â Schedule for Today Presentations two teams – Gender and Management Lecture, Unit Myth or Science Unit Point-Counter Point Unit Discussions Chapter Week • Assignment for week research and presentation • The five most important “people skills” • Assignment for week presentations will focus on case studies units 1,2 © Chapter 2 Presentation Gender – males or females as managers? © Chapter 3 Presentation Gender – males or females as leaders? © Chapter Values, Attitudes, and Job Satisfaction © Chapter Learning Objectives • Contrast terminal and instrumental values • List the dominant values in today’s workforce • Identify the five dimensions of national culture • Contrast the three components of an attitude © Chapter Learning Objectives • Summarize the relationship between attitudes and behavior • Identify the role consistency plays in attitudes • Examine the relationship between job satisfaction and behavior • Identify four employee responses to dissatisfaction © Chapter The Importance of Values © Judgment Content Stability Intensity Chapter Types of Values Terminal Terminal Values Values © Chapter Instrumental Instrumental Values Values Unique Values of Today’s Workforce Career Stage Entered the Workforce Approximate Current Age Protestant Mid-1940s to Late 1950s 60 to 75 Hard working; loyal to firm; conservative Existential 1960s to Mid-1970s 45 to 60 Nonconforming; seeks autonomy; loyal to self Pragmatic Mid-1970s to Mid-1980s 35 to 45 Ambitious, hard worker; loyal to career Generation X Mid-1980s through 1990s Under 35 Flexible, values leisure; loyal to relationships © Chapter Dominant Work Values 10 Importance of the Elements Cognitive Dissonance Degree of Personal Influence Rewards Involved © Chapter 14 Attitude-Behavior Relationship Moderating Variables • Importance Behavioral Influence High • Specificity • Accessibility ã Social pressures ã Direct experience â Chapter Low 15 Self-Perception Theory Behavior-Attitude Relationship After the Fact © Casual Statements Chapter Plausible Answers 16 Attitudes and Workforce Diversity Diversity Training © Chapter Volunteer Work 17 Measuring Job Satisfaction Single Global Rating © Chapter Summing up Job Facets 18 Productivity Productivity Job Job Satisfaction Satisfaction and and Employee Employee Performance Performance Absenteeism Absenteeism Turnover Turnover © Chapter 19 Responses to Job Dissatisfaction Active Exit Voice Destructive Constructive Neglect Loyalty Passive © Chapter 20 Job Satisfaction and OCB Perceptions of Fairness Outcomes © Treatment Chapter Procedures 21 Myth or Science OBA • Happy workers are productive or productive workers are happy? • What is your intuition? © Chapter 22 Point Counter Point OBA • Manager’s make job satisfaction or genetics do? Point Counter Point â Chapter 23 Discussion Present ãContrast the cognitive and affective components of an attitude © Chapter 24 Discussion Present Debate •What is self-perception theory? How does it increase our ability to predict behavior? © Chapter 25 Teamwork Drill – The Puzzle By the way, this is an example of logical reasoning! © Chapter 26 Critical Thinking Exercise #1 • Quantitative • Question • If the average cost of producing one widget decreases from $12.50 to $10.75, what is the percent of the decrease? • (A) 10 (B) 12.5 (C) 14 (D) 15 (E) 16 © Chapter 27 Critical Thinking Puzzle #1 A Critical Reasoning Puzzle You have 50 coins One of them is bogus, and heavier than the other 49 You have a balance scale You can figure out which coin is bogus in four weightings The question is, how? How can you identify the one heavy coin out of fifty in just four weightings? © Chapter 28 ... one widget decreases from $12 .50 to $10 .75, what is the percent of the decrease? • (A) 10 (B) 12 .5 (C) 14 (D) 15 (E) 16 © Chapter 27 Critical Thinking Puzzle #1 A Critical Reasoning Puzzle... Mid -19 40s to Late 19 50s 60 to 75 Hard working; loyal to firm; conservative Existential 19 60s to Mid -19 70s 45 to 60 Nonconforming; seeks autonomy; loyal to self Pragmatic Mid -19 70s to Mid -19 80s 35 ... Chapter 13 Importance of the Elements Cognitive Dissonance Degree of Personal Influence Rewards Involved © Chapter 14 Attitude -Behavior Relationship Moderating Variables • Importance Behavioral