STUDENT: NGUYỄN THỊ HẠNH ID: 43666 SITUATIONS 1: RESTAURANT MAKE A CONVERSATIO BOOKING N ABOUT Receptionist: Good morning BonSai restaurant Hanh speaking May I help you? TALKING RESTAURANT Customer: Hello! My name is Dung I’d like to BOOKING AND make a reservation Do you have any free tables? GETTING A Receptionist: Yes For how many people? TABLE Customer: I need to book a table for two with a romantic setting and not noisy sir Receptionist: Yes, Madam What time would you like your table? Customer: Around pm on this day Receptionist: Yes May I have your full name and phone number? Customer: My full name is Nguyen Thuy Dung My phone number is 0915 557 049 Receptionist: Thank you We only can keep your table for half an hour That means you should come before 8: 30 Customer: Sure Receptionist: We look forward to having you with us tonight Customer: Oh, Thanks you! SITUATIONS 2: GETTING A TABLE Receptionist: Good evening BonSai restaurant Hanh speaking May I help you? Customer: Nice to meet you! Receptionist: Have you made a reservation, Madam? Customer: I booked a table for two at 8pm It’s under the name of Nguyen Thuy Dung Receptionist: Wait a minutes, please I will check for you Receptionist: Thanks for your waiting, Miss Dung You reserved a table for two people, with romantic setting and not noise, right? Customer: Yes, thst’s it Receptionist: Well, I'll take you to your table now Customer: Ok Receptionist: Follow me, please Here's your seat, madam Customer: Well, It's nice a position Receptionist: Thank you The waiter is coming He will serve your meal Please enjoy! Customer: Ok Thank you so much