INTERNSHIP REPORT DECO INTERNATIONAL JOINT STOCK COMPANY

Being an employee of the Foreign Affairs & Market Development Department at DECO International Joint Stock Company was a great chance for learning and professional development.. Logo of

THUONG MAI UNIVERSITY FACULTY OF ENGLISH

-INTERNSHIP REPORT

Company:

DECO INTERNATIONAL JOINT STOCK COMPANY

HANOI, 2020

TABLE OF CONTENTS

TABLE OF CONTENTS i

LIST OF TABLES AND CHARTS ii

LIST OF ABBREVIATIONS iii

INTRODUCTION iv

PART 1: OVERVIEW OF DECO INTERNATIONAL JOINT STOCK COMPANY 1

1.1 Information about DECO 1

1.1.1 General introduction about DECO 1

1.1.2 Foundation and development of GLODECO 1

1.1.3 Organizational structure of GLODECO 3

1.1.4 Some achievements 5

1.2 Information about Market Development Department 6

1.2.1 Importance of market development in a bussiness 6

1.2.2 Tasks of Domestic Market Development Department in DECO 7

PART 2: : OVERVIEW ABOUT THE INTERNSHIP AT DECO 8

2.1 The assigned tasks 8

2.2 Difficulties and the personal experience acquired 8

2.2.1 Difficulties 8

2.2.2 The personal experience acquired 9

PART 3 : EVALUATION ON THE USE OF ENGLISH AT DECO 10

3.1 Existing problems in using English at DECO 10

3.2 Causes of the weaknesses in using English at DECO 11

3.2.1 Ojective reasons 11

3.2.2 Subjective reasons 11

3.3 Propose solution for using English at DECO 11

PART 4: PROPOSED TOPIC FOR THE UPCOMING GRADUATION THESIS .12

CONCLUSION 13

REFERENCE 14

LIST OF TABLES AND CHARTS

Image 1 Logo of DECO International Joint Stock Company 1

Image 2.The picture “The Great Wave off Kanagawa- a most famous work of the Japanese ukiyo-e artist Hokusai 2

Chart 1 Organizational chart of DECO 3

Table 1: The process of registration - recruitment - professional training 6

Table 2 Investigation on the English proficiency of staffs at the GLODECO 10

LIST OF ABBREVIATIONS

1 DECO: DECO Internatonal Joint Stock Company

In recent years, the demand for labor export of Vietnamese people has become more and more popular, becoming a trend of the young Vietnamese labor force Labor export activities are increasingly diverse, expanding search for foreign markets that need labor to many countries on over the world to meet the desire to work abroad of many domestic workers

There are currently two labor markets attracting many young workers with tertiary education or higher, Japan and South Korea because of the culture, the beautiful scenery, and the high salary Not only attracting young labor force, but these two markets also implemented the open-door policy to create favorable conditions for Vietnamese students to enroll in colleges and universities here Participating in studying abroad helps Vietnamese students to expand their understanding and learn about the beauty of culture and modern civilization in the future and return to contribute to the country

To seize upon the opportunity and exploit the potential of this field, DECO International Joint Stock Company always creates favorable conditions, modern environment to attract employees DECO helps students and employees have the opportunity to study and work abroad with the possibility of obtaining well-paid jobs and a rewarding working environment

Being an employee of the Foreign Affairs & Market Development Department at DECO International Joint Stock Company was a great chance for learning and professional development After one month (from 01/01/2020 to 31/01/2020), under the valuable support and instruction of managers and colleagues in the company, I was able to apply the knowledge obtained at university into practice, and accumulate basic information to complete my internship report

I would like to express my gratitude towards lecturers at the Faculty of English – Thuongmai University as well as my managers and colleagues at DECO I am very grateful to your support and transfer of great experience, which helps me analyze the company’s business results to complete my internship report I also look forward to receiving comments and suggestions to upgrade my internship report

Hanoi, January 31th, 2020

Student

Bien Thi Khanh Linh

PART 1: OVERVIEW OF DECO INTERNATIONAL JOINT STOCK

COMPANY 1.1 Information about DECO

1.1.1 General introduction about DECO

Image 1 Logo of DECO International Joint Stock Company

- Address of Headquater : Kim Hoan Building ,My Dinh 2, Nam Tu Liem District, Hanoi

- Tel: (+84) 39233555

- Fax: (+84)32272037

- E-mail: info@decohr.com.vn

- Website: www.decohr.com.vn

- Legal capital: VND 5,68 billion

1.1.2 Foundation and development of GLODECO

DECO INTERNATIONAL JOINT STOCK COMPANY was established on June 1, 2016 and was officially licensed to provide services to send workers to work abroad on March 13, 2018, issued by the Department of Overseas Labour (DOLAB)under Ministry of Labor, Invalids and Social Affairs (MOLISA)

Main tasks of DECO:

 Service activities to send Vietnamese workers and experts to work abroad for

a definite time under contracts

 Training and services for enterprises engaged in labor export activities

 Trading in domestic and international travel services; visa services; work permit

 Consulting on education and training at home and abroad

 Training and teaching foreign languages, vocational training for workers DECO INTERNATIONAL JOINT STOCK COMPANY focuses on Japan and Taiwan markets to specialize and improve the quality of services to these two markets

Core values of Company:

 Commitment to listening and improvement efforts

Listening and continuous efforts to improve is an important basis for DECO to bring customers more and more perfect products and services

 Reliable partner

Keeping a reputation in business through work results, good financial indicators, ready to develop together to become a reliable partner of Investors and customers

 Sustainable Development

All DECO company developments are sustainable development of Human resources, strong finance, modern facilities, friendly environment, in compliance with the law, to satisfy stakeholders in business activities

 Creativity: Everything is done and solved creatively and intelligently

 Professional: The work is done with a high level of professionalism

 Dedication: Whatever you do, do your best with high determination

Today, DECO has a network of representative offices spread across all regions of Japan, DECO's employees always work with the Syndication to guide and solve difficult problems in the daily life as well as the work of the trainees, to help them work best

Vision: " TOP 5 leading enterprises, supplying manpower to Japan"

Image 2.The picture “The Great Wave off Kanagawa- a most famous work of the

Japanese ukiyo-e artist Hokusai.

Recognizing opportunities and challenges that are coming, the company is ready

to build and develop DECO with a strong determination Inspired by the painting "The Great Wave off Kanagawa" - symbolizing Japanese culture and spirit DECO is a new entrant to the market, the company is always aware of this to achieve fast and drastic goals with the spirit of "crossing the sea" and the business philosophy of "Sustainable development"

1.1.3 Organizational structure of GLODECO

DECO is a member of the business sector in the field of human resources supply,

a leading company in providing labor export and study abroad services in Vietnam With more than 5 years of establishment and operation, DECO Company has been increasingly developing and asserting its position in the domestic and international markets

The company not only brings satisfaction to customers by the quality of the service but also by the reputation created by the efficiency and dedication of the company's staff Applicants working for the company are carefully selected by the recruiting experts, meeting DECO's set of job criteria

Each department has its own functions or missions and it plays an important role

to success of the company However, they still have a tight relationship and support with each other in order to ensure the consistency of management system A department can not work effectively without connection with other departments

Chart 1 Organizational chart of DECO

Chairman of the board – General Director: Luong Hong Bac

General Director

Deputy Director

Document Department

Human Resources Department

Market development Training

Center

Training Center

As a central part of all professional activities at DECO, the training center is always a top priority by the Company's Board of Directors to focus all resources to improve the quality of language training as well as career orientation; Lifestyle for trainees

The company always aims to benefit of Enterprises, Syndications, and trainees Efforts to train trainees before leaving the country, etiquette in life so that you can live and work in a ritual country like Japan Teachers at DECO training center are recruited

in specialized schools or have experience of living - working in Japan; minimum level N3 In addition to the classroom teaching curriculum, there are extra-curricular sessions to encourage the learning spirit of the students The center also has Japanese teachers who help students practice listening and understanding Japanese more fluently

Human Resources Department

This department consists of hard-working officials with years of professional experience in charge of finding eligible students before sending them to Japan for training DECO's recruitment network is active to each vocational training institution, local employment agency to coordinate the direct selection of the workforce that best suits every specific order

Besides, the company also employs employees through the press, the internet, its website, fan page, and it makes it quick and easy to communicate test conditions to the right employees who have demand for working in Japan

Market Development

This department gathers people representing the company These are young people with a good knowledge base, well-trained, always full of energy and acumen to quickly grasp and meet the needs of their customers

At DECO, besides the quality of labor training, the company also makes the most stringent requirements for customer service quality All expressed in professional logistics, welcoming guests to the inspection, direct interviews at the company office the flexibility and timely handling when dealing with customers in syndications, enterprises place for receiving trainees to work

Document Department

This is an integral part of the company's human resources network.This division includes the following works: As a basis for the operations of the business; Translation and signature for legal agencies DECO Company is a convergence of factors responsible for the work, diligently and efficiently In particular, the department of records contributes positively to the operation and development of the whole company

1.1.4 Some achievements

Over 3 years of establishment and development, DECO has helped thousands of students to recruit hundreds of orders, work in Japan, get the desired job and high income

+ More than 2500 candidates participated in the exam and trained by prestigious Japanese experts and a team of good and experienced teachers

+ Hundreds of orders are continuously recruited in many fields at DECO such as garments, electronics, general construction, food processing, agricultural production, construction, industrial package, furniture carpentry

DECO opened the 2nd Japan Training Center in Xuan Hoa, Phuc Yen, Vinh Phuc on August 10, 2018

Even though entering the labor supply market later than many senior businesses such as TMS, Batimex, ITC, JVNET, LOD but with strong determination, DECO is still implementing the goal “Top 5 Enterprises supplying manpower to Japan in 2020” During the summer months of the year, DECO organizes picnics, extracurricular activities or teambuilding activities for students at the center The extracurricular activities help students feel relaxed, improve their health after the tired studying days

in class to prepare for the upcoming trip to Japan

All candidates who register for the consulting and recruitment exam at DECO International Joint Stock Company are involved in our professional, methodical and fair process, ensuring the best adaptation when they arrived in Japan

The process of registration - recruitment - professional training is only available

at DECO:

Step1

General health

examination at

Step2

Submit full, notarized and

Step3

Students choose

an order to

Step4

Training for students about

Step5 Students complete

the

Transportation

and

communication

Hospital

certified documents of the government

register with the company and then take part in the exam

Japanese and Japanese culture

training and go

to work in Japan for 3 years

Table 1: The process of registration - recruitment - professional training

1.2 Information about Market Development Department

1.2.1 Importance of market development in a bussiness

In an era of economy 4 0 is developing rapidly, enterprises have to face big challenges such as competition with other businesses Because of the fierce competition "market is like a battlefield" that businesses need the market development department This department will have the task of finding new potential markets and promoting human consumption to the maximum extent so that it can dominate the market

The Market Development Department will have a very important influence on that business by expanding the consumer market and stimulating customer demand This will increase profits many times more than before The market expansion also helps firms improve their position in the market and improve the market share in the most optimal way

In an increasingly competitive economy, companies have to cope with many large enterprises of international stature, to survive and develop, they need to invest in developing markets Therefore, the market development staff is not only a business development department, but it also becomes a partner that grows with the business If the market development department does not work well, the company will be bankrupt If the business is well-performing and thriving, it means that market development employees are doing well Market development staff exist with businesses because of that

1.2.2 Tasks of Domestic Market Development Department in DECO

- Market development, maintaining relationships with Japanese and Vietnamese partners and offering appropriate solutions and solutions

- Working in Japan to expand the market, customer care (syndication)