THONG TIN LU~N AN TIEN si Ten d~ tai lu~n an: Phat triin nhiin lifC du licb if pha Bil Nang Chuyen nganh: Kinh t@chinh tri Ma sB: 62 I I 02 HQ va ten nghien ciru sinh: Le Thi Thanh Huyen Khoa dao tao: K32 (2016 - 2019) NgmYi hurrng d~n khoa hoc: PGS, TS Pham Thi Tuy Ten co sO'dao tao: H9C vien Chinh tri quoc gia H6 Chi Minh Tom t~t cac k~t qua mrri cua lu~n an 8.1 Nhiing dong gop moi v~ miit hoc thu~t, If lu~n Ti@pcan d~ tai duoi g6c dQ kinh t@chinh tri, luan an da khai quat duoc quan niem, d?c diem, vai tro va noi dung v~ nhan hrc du lich Phan tich duoc cac noi dung, nhlrng nhan t6 anh huang den phat trien nhan luc du lich cac tinh, n6i rieng va Viet Nam n6i chung a a 8.2 Nhiing diim moi rut tit cdc kit qua nghien cuu, khao sat - Phat tri~n nhan hJc du llch khong chi c6 vai tro quyet dinh d6i vai sv phat tri~n cua nganh du lich tra nganh kinh te mfii nh9n ma can gop phan tich cvc vao thvc hi~n cong nghi~p h6a, hi~n d~i hoa g~n vai kinh te tri thuc va hQi nh~p tinh hinh maio Da N~ng la mQt ph6 c6 nhi~u Iqi the va ti~m nang d~ phat tri~n du lich gop phfm thvc hi~n chien luqc phat tri~n kinh te - xa hQi cua ph6 Lu~n an da danh gia nhung ket qua d~t duqc v~ phat tri~n nhan Ivc du llch a ph6 Da N~ng d6 la: sv tang len v~ s6 luqng; ch~t luqng (th~ Ivc, tri Ivc va thai dQ) tung buac duqc nang cao; cO'du phu hqp dap ung cac yeu cau cO'ban sv phit tri~n cua nganh du lich Lu~n an cfing da chi duqc nhung h~n che nhu: S6 luqng nhan Ivc can thieu, cO'du nganh ngh~, trinh dQ chua hqp Iy, thieu nhan Ivc ch~t luqng cao; Trinh dQ chuyen mon, ngo~i ngu, ki@nthuc, ky nang, thai dQ can nhi~u h~n che so vai yeu cau cua nganh du lich; Quy mo nga.nh ngh~, nQi dung, chuang trinh, hinh thuc dao t~o, b6i duo-ng nhan Ivc du lich chua tuO'ng xung vai xu huang phat tri~n cua nganh du Jich; CO'che, chinh sach v~ phat tri~n nhan Ivc can thieu d6ng bQ, chua t~o duqc tinh dQt pha; Chinh saeh v€ t~o moi trucmg, di€u ki~n lam vi~c can nhi€u h~n che - Lu~n an da d€ xu~t nh6m giai phap phat tri~n nhan Ivc du lich a ph6 Da N~ng, Cl}th~ la: (i) Xay dvng va hoan thi~n chinh sach kinh te - xa hQi; (ii) Phit tri~n giao dl}c, dao t~o khong ngung nang cao ch~t luqng nhan Ivc du llch; (iii) Thvc hi~n t6t cac chinh sach cham s6c suc kh6e, nang cao th~ Ivc, cai thi~n v6c dang cho nhan Ivc du llch; (iv) Nang cao nh~n thuc, vai tro, vi tri cua nhan Ivc du lich d6i vai sv phat tri~n nganh du lich; (v) DAy m~nh sv lien k€t, hqp tac nuac va qu6c te v€ dao t90, b6i duo-ng phat tri~n nhan Ivc du lich; (vi) Xay dvng moi trucmg, di€u ki~n lam vi~c t6t d~ thu hut va str dl}ng hi~u qua nhan Ivc du lich NGUC)'JHUONG DAN KHOA / PGS, TS Ph~m Thi Tuy QC NGHIEN CUu SINH _ -, /ltd_:J Le Thi Thanh Huy~n BRIEF INFORMATION OF THE DOCTORAL THESIS Title: Human resource development in tourism in Da Nang City Major: Political Economy Code: 62 31 01 02 PhD Candidate: Le Thi Thanh Huyen Training course: No 32 (2016 - 2019) Supervisor: Assoc Prof, Dr Pham Thi Tuy Training institution: Ho Chi Minh National Academy of Politics Summary of the new contributions 8.1 Contributions in terms of academic and theories Approaching the topic from the perspective of political economy, the thesis has generalized the concept, characteristics, roles and content of human resource in tourism Analyzing the contents and factors affecting human resource development in tourism in provinces and cities in particular and in Viet Nam in general 8.2 New findings and main results of the thesis - Human resource development in tourism not only plays a decisive role in the development of the tourism industry to become a key economic sector but also contributes positively to the implementation of industrialization and modernization associated with the knowledge economy and integration in the new situation Danang is a city with many advantages and potentials for tourism development, contributing to the socio-economic development strategy of the city The thesis assesses the results of human resource development in tourism in Da Nang City which is the increase in quantity, quality (physical strength, mental capacity and attitude) step by step improving, and structure suitable to meet the basic requirements of tourism development The thesis also points out the limitations such as: The number of human resource is insufficient, the structure of the industry, the level is not reasonable, the lack of high quality human resource; Professional qualifications, foreign languages, knowledge, skills, attitudes are still limited compared to the requirements of the tourism industry; The scale of industry, content, program, form of training and retraining of human resource in tourism is not commensurate with development trend of the tourism industry; Mechanisms and policies on human resource development are still inconsistent and fail to create breakthroughs; Policies on creating environment and working conditions are still limited - The thesis proposes groups of solutions to develop human resource in tourism in Da Nang city, namely: (0 Raising awareness, role and position of human resource in tourism for tourism industry development; (ii) Building and completing socio-economic policies; (iii) Developing of education and training to constantly improve the quality of human resource in tourism; (iv) Implementing well policies on health care, physical fitness for human resource in tourism; (v) Promoting domestic and international cooperation and training in human resource development in tourism; (vi) Establishing a good working environment and conditions to attract and effectively use human resource in tourism SUPERVISOR PHD CANDIDATE Assoc Prof, Dr Pham Thi Tuy Le Thi Thanh Huyen ... tourism industry; The scale of industry, content, program, form of training and retraining of human resource in tourism is not commensurate with development trend of the tourism industry; Mechanisms... the structure of the industry, the level is not reasonable, the lack of high quality human resource; Professional qualifications, foreign languages, knowledge, skills, attitudes are still limited... decisive role in the development of the tourism industry to become a key economic sector but also contributes positively to the implementation of industrialization and modernization associated with