His lecture has concentrated in presenting theories on human demand, human nature, basic theory on motivate the employees etc., on that basic analyzed on demand and necessity to construc
Trang 1PHÂN TÍCH HỌC THUYẾT TẠO ĐỘNG LỰC - TẠO ĐỘNG LỰC CHO NGƯỜI LAO ĐỘNG TẠI CÔNG TY TNHH VSIP
HẢI PHÒNG
1 Select two basic theories of Motivation for employees.
And then, make your analysis of the each self characteristics and relationship
between these two theories?
2 In the current time, What are the negative problems about motivation the organization where you work is facing about? Please use these pervious theories tips
to analyze their working motivations?
3 Pleas, recommend your suggestions to improve the negative cases and
develop your Organizational behaviors?
Task Content:
After finishing the Organisation Management Subject instructed by associate Professor, PhD.Tran Van Binh, I recognize that the subject is a basic and necessary tool to understand most of the aspects of human management and procedures in organization His lecture has concentrated in presenting theories on human demand, human nature, basic theory on motivate the employees etc., on that basic analyzed on demand and necessity to construct group, organization etc., role, responsibility of manager, leader in construction, maintenance, organization development and given out the particular example as well as his highly valuable during teaching and direct enterprise management helping learners understand clearly on personal characteristic and behavior, organizational environment, working motivation mutual relation and system environment, skill and leading method, management, communication, organization model construction, and organization culture, enterprise
Trang 2During studying the subject and actual experience in working, I am much fond of 2 basic theories on motivating for employees are: Theory on human characteristic of Mc Gregor leading to: THEORY “Z” and two factors Herzberg
Theory on human nature of Mc Gregor with “ Theory “X”, Theory “Y” , guiding to
Theory X( bad side)
- In the process of studying for the subject as well as my practical experience, I fully agree with the two basic theories of motivation for employees One of them is the enjoying working theory and avoiding it if it is possible
- Must reward if they want to work and publish if they don’t work
- They like to be controlled as well as directed, to avoid responsibility, less ambitious and often want stability more than anything else
Encourage them by:
- With the attached discipline
- Give them the security requirement in the future (in order to ensure smooth work)…
- With reward policies, encourage them by (money or higher education.,)
Theory Y( good side)
- People like working in the suitable environment
- Orient themselves rather than under control
- They are committed with goal to give personal satisfaction from work
- They will accept and be in charge of responsibility in appropriate conditions
- Skill and creativity are always latent in each human, but in general have not been properly exploited
Encourage them by
- Assign tasks with hardship
- Create opportunities for them to step up the ladder of higher demand (Self-expression and grabbed power)
- Help them more creative and feel close to achieve the purpose and progress in work
- Money, or classes and advanced level courses (professional, management, etc.) THEORY “Z”
- To create a key force by a group of people who have ability
Trang 3- Create relationship in order to coordinate personal together to achieve the goals
of the group as well as the organization
- Create the intimate atmosphere at the workplace as family
- Create the permanent work for the company (children must be prioritized for recruitment, and scholarships policy
- Arrange many different positions before the promotion and advancement
- Together detection, finding better measures to improve work
- Team work
- Thinking and sharing and dealing the problem
- Create opportunity to do different jobs
- Discovering and finding the better measures to improve work
Herzberg's two-factor theory claimed to be there are two groups of factors that affect work process of individuals in the enterprise:
The motivation creation factor thanks to which the individuals will work better
in the business, which causes the satisfaction in the job itself and the agent of satisfaction in the job such as:
o Expected achievement
o Give
o Recognition of the unit, leaders and colleagues
o Responsibility
o Improvement and advancement in occupation
o Expected growth
The factor which is useful for maintaining the activities of everybody, which is
in working environment If this factor is not available, it will make the dissatisfaction and the agent of dissatisfaction in the job in any units such as, because of:
o Regulation, policy of that unit
o Unsuitable supervision in the job
o Unexpected working condition
o Salary and reward which are not appropriate or contains many unfair factors
Trang 4o Bad relationship with colleagues
o Dissatisfaction obtained in the relationship with upper and lower class
o Unstable job
At this moment, i have been worked at VSIP Hai Phong Co.; Ltd, to implement the Integrated Township and Industrial Park at Haiphong City at Thuy Nguyen Dist, HaiPhong city I am Asst Manager of Construction & Development Department, chief
of Planing and Construction of VSIP HaiPhong VSIP Hai Phong is do business on infrastructure and estate management, specially is the maketing management to attract
& support the foreign tenant’s investment I would like to recommend some main point
of VSIP Hai Phong as below:
The Vietnam Singapore Industrial Park (VSIP) is a world-class industrial park that was initiated by the governments of Vietnam and Singapore The VSIP was first proposed
by Prime Minister Vo Van Kiet of Viet Nam to Prime Minister Goh Chok Tong of Singapore in March 1994 The first Industrial Park is located in Binh Duong Province
The Vietnam Singapore Industrial Park (VSIP) in Binh Duong Province is an integrated industrial zone spanning a land area of 500 hectares (VSIP I) and 330 hectares (VSIP II), expanding to another 1,723 hectares, with full infrastructure facilities and conducive operating environment VSIP is an excellent investment location
With the above reasons, foreign investors hailed the Vietnam Singapore Industrial Park (VSIP) as a showcase for Viet Nam's IP in terms of investment environment, technical infrastructure and supporting services Since its establishment in 1996, VSIP has always taken the leading position in attracting investment Encouraged by the overwhelming success of VSIP Binh Duong, VSIP Bac Ninh project commenced in
2007, with total Integrated Township & Industrial Park area of 700 Ha As part of expansion plan of VSIP to strengthen foothold in Northern Vietnam, VSIP Hai Phong, spanning about 1,566 hectares, was set up in late 2008 to develop an integrated Township and Industrial Park by the North Cam River, vision to be the new city of Hai Phong VSIP Haiphong is designed to be developed into a modern and fully integrated township and industrial parks, offering tenants with a world-class operating environment, with reliable infrastructure and dedicated customer service support The industrial park would also be self-sufficient with commercial and residential
Trang 5development; a financial center and a social and recreational hub VSIP Hai Phong was Ground Breaking Ceremony on 01/2010 At that time, VSIP Haiphong staffs were my boss and i only, every work was started from nothing Up to now, VSIP HP developed with total 80 managers and staffs, my department has 50 staffs
However, in this scope, i would like to go in detail of the construction project managerment which is to be incharge by me Cause of the particular in the construction investment planning, and implement construction supervision of the specific works on the large scale site (1600Ha) such as: Dealing with local authorities
to get the permission or approval for planning certificate and masterplan, feasibility study report, cadastral map establishment, EIA report, dyke adjustment, resettlement, land renter, infrastructure design, preparing bid documents, tendering, recommend contractors, supervision of office building, ready built factory, 110 KV substation, Water Treatment Plant, Sewage Treatment Plant, infrastructure of water supply, sewage line, drainage system, telecom service, power distribution system, sandfilling, bridge & road construction …and maintance and operation the work completed in industrial park (IP) and township The target to complete projects already assigned by Board of Director My staffs graduated from diference of the technical specific such as electrician, road & bridge engineers, civil engineers, economic engineers …, difference of ages, there are a lot of junior engineers, there are some senior engineers, difference of experiences The theory of Mc Gregor with theory X and theory Y help
me to look in to our staff behavior, and classify their, base on that i can assign right person and right work
The Herzberg theory helps me to have modality to creat the dynamic of working for individual person, set up target for the person, team such as all staffs were briefing and clear about the company policy, working environment, condition, job description due
to interview and signing labor contract The maintenance of working is consider to get staffs involve in English training course free of charge, solft skill training, monthly presentation to speak out what they are doing, their experience, knowledge and the manager or senior person will comments and help them to re-correct their work and improvement Every week, engineers have to report and up date their project status and progress, obstruction and solution proposal Arrangement to pay a compliment to
Trang 6sick staff, buy issurance … Otherwise, the happy movement stage is carrying out quarter party, end year party, and tour
Compare to the previous companies, i evaluate the VSIP Hai Phong is the most
attractive working environmental i have ever done, i can feel the power of youth and enthusiansm in our company, their ages from 24 to 40 years old, good incentives for the person perform well, talking English environmental, opportunity to learn and cooperation with the international organization and world wide corperation…
I point out that the Mc.Gregor theory were plugins for Herzberg theory at two main points that:
(1) Herzberg theory is not consider to the difference of potential and style for the personal and
(2) Herzberg theory is not definity and determine the satisfaction and encouragenment However, due to the earlier stage of VSIP Hai Phong project implementation and my experience, i would like to influence to the dynamic of staffs behavior to improve the work quality of engineers and foreign manager meet some negation and affect to their
motivation creation and lead them to:
1) foreign manager don’t want to work longtem with company, and they want to rotate their project managerment
2) Site engineers is hard working at the beginning stage, after that they get lazy and shirk work
3) Office engineers are poor in making plan and English communication, lazy in report, and give up their jobs
After monitoring and evaluation, i recognize and classify them and find out their point
as below:
Forein Manager
- Get manager position from beginning without
basic experience
- High Reposibility
- Good in English
- Advancement in occupation: car, comfortable
accommodation
- Good impression about international company
- Low co-ordination and not intend to work
- Poor in Dealing with local authorites
- Big work assignment however the recovering job due to raising problem
is realness
- Difficulity in resettlement and land handing over
Trang 7longtem - Land handing over to
tenants is planed by BOD however resettlement is not done by our side
- Comunication with staffs
Local Engineers
- Effort to perform work
- High tensile
- Common Salary
- High coordination and intend to work longtem
- Poor English
- Poor planing
- Group working skill problem
- Localism
- Small work assignment
- shirk work if can
- Lazy in report
The solution
- Arrange the English course for local engineers and Vietnameses course for forein managers to avoid any miss communication
- Buil up team work by playing football
- Build up friendship with the authorities and arrange friendship football match with them
- Arrange similar to get experience and cooperation with the authorities to
understand more on the law, regulation …
- Improvement in estimation and plan to handing over land
- Arrange training course and solft skill course
- Organize the group: infrastructure, power, road & bridge, sandfilling
- Group and personal Assigment and clear award
- Arrange happy movement by monthly, quarter, end year, to spend more time for cooperation
- Daily report, weekly report, monthly report Weekly Review result, monthly , and
6 month evaluation and recommendation
- Training course in over sea…
Trang 81) Slide bài giảng Quản Trị Hành Vi Tổ Chức của PGS.TS Trần Văn Bình
2) Website:, Quản trị hành vi tổ chức
3) Herzberg, F 1968, "One more time: how do you motivate employees?", Harvard Business Review, vol 46, iss 1, pp 53-62.