Ứng dụng công nghệ thông tin tại tập đoàn dệt may việt nam VINATEXe

APPLYING INFORMATION TECHNOLOGY IN BUSINESS Vietnam Textile Garment Corporation (Vinatex) is a consortium of multi-owned companies including parent Vietnam Textile-Garment Corporation; research – training units; nearly 120 subsidiaries, associated company which are joint stock companies having multi business including manufacturing- textile business and commercial service operation; having wholesales and retail system; financial investment activities, investment on supporting business of textile - garment… Vietnam Garment- Textile corporation – the biggest corporation in Vietnamese Garment – textile – shall participate in general strategy planned by garment to puruse the target that to bring Vinatex become a conglomerate ownership in the top 10 textile corporations worldwide in year 2015 In strategy of development of garment - textile industry in Vietnam to 2015, directioning to 2020, it will focus on the development towards specialization and modernization which help to creat a leaped increase on textlile and garment product’s value-adde This will be implemented through three programme including cotton, woven fabric with high quality and training of human resources which are crucial to the development of sustainable, long-term stability of the Vietnam Textile and textile industry Currently, Vietnam Textile-Garment Corporation has trade relations with more than 400 corporations, companies from 65 countries and territories with annual exports accounted for over 20% of whole country exports of textiles VINATEX’s policy is to expand cooperation with all domestic and foreign partners through joint ventures, business cooperation, creating a large export market and stable; calling capital from strategic investors for long-term cooperation in the spirit of equality mutual benefit Evaluation of current applying Information Technology Communication Board can be considered as a address receiving transfer of technology (hardware, software) to operate and exploit After a period of operation, it is necessary to evaluate the efficiency of investment, technical specification, and criteria relating to operation, upgrade and new investment The results of this assessment, if adequate and accurate, will give information to the owners for them to improve effectively operation together with proper new investment decision All mentioned activities are called the audit of IT systems In recent years, the corporation has invested quite much money, time, human resource for IT applications; however, no high result has been achieved From actual observations, I personally believe that the current status of IT application in Vietnam in recent years is very weak It can be seen from the followings: - Compared with other countries in area such as Singapore, Malaysia, Thailand… - Compared with the speed of application development on the telecommunication industry in the world - Compared with money we have invested - Compared with human resource we have invested - Compared with time we have spent for implementation - Compared with plan made by corporations and State agency Therefore, opinion that “basically failed” is not totally un-reasonable However, in order to be more successful, I think we have to figure out the fundamental causes, cores of the failure and accordingly to eliminate such causes What are reasons for un-successful IT application? The first and most important reason is the in-proper acknowledgement of IT role in improving labor productivity and product quality of the leadership Most leaders of organizations believe that they were well aware of IT role but in fact only on words but not on jobs Acknowledged that IT is important, but leaders not spend enough time, invest enough money for IT, not direct or involve in IT discussion IT in charged persons in all organizations are hardly given significant powers They are not involved in the strategic direction of IT applications, nor to be involved in restructuring the business processes The second reason is the IT application environment is not good It is firstly seen from leaders’ habit to lead the company based on experience and instinct This reduce much IT role If the leaders not use information to make decision, the informatics system’s effect is no longer exist Leader not use informatics, their staff not either and then all company not require to use informatics system In organization where leaders always ask for information, IT shall develop and work well It is secondly seen from backward or unstable professional procedure We all know that it is not possible to apply IT for unstable professional procedure In addition, if applying IT for backward, old procedure, the improvement will not achieve much (or even will be negative investment) It is thirdly seen from not good management level by leaders Due to limit knowledgement, some leaders are afraid of apply IT, learning IT because they not show the shortage of knowledgement The third reason is that Departments, Boards not see the threats of losing competition: Many leaders in our organization and corporation think that it is good to apply IT but without IT, it does not affect to anything In internal corporation, any department and boards applying IT shall have more attraction than other non applying IT departments The forth reason is that low quality plan for IT project is still used for application Very few IT application project is started by correct assessment of actual demand Lacking the determination and assessment of demand will cause the situation that some urgent demand is not fulfilled while the un-necessary and expensive demand are served The fifth reason is that there are insufficient qualified persons In order to implement IT in any business field, we need an intergration of two knowledgement sectors: IT and professional knowledgement There are many unsucessfull IT project due to lacking qualified staff including professional staff having IT knowlegement, experience staff for implementing IT project, managing project… In addition, qualification of users plays important roles in improvement of efficiency of application IT projects Other reasons: There are many other reasons; I just list some main important reasons as below Investors’s mind focuses on hardware rather than software Most of them not pay much attention on implementation Very few leaders respect re-structure of old process to improve the efficiency of IT applications Not having right evaluation of the importance of user interaction relationship Many projects not have training parts or less investment of it Some projects not have right evaluation of related technology role Some projects are not successful as they not have chosen wrong partners Current bidding methods are mainly based on bidding prices Criteria about technical, experience, organization, implementation procedure are less considered Companies applying ISO 9000 quality control not have advantage even though their quality of implementation has higher assurance Some project are failed due to transfer procedure is not good Some other projects not have efficiency due to there is no fund for maintainance of system after handing over such as: updating data, remedy of defects and incident… As the current reality, there are not much departments, boards having IT application The evaluation of current fact, efficiency of system are not formalized following KPI criteria Since that, leaders not have enough information and therefore they consider that IT always requires investment without considering about ROI Evaluation of current IT status would help IT department to give advice about improvement of IT operation, to establish better plan for IT application in corporation Technically, IT system in corporation could be considered as the following sectors: • Infrastructure system include: data center, server, network system, computers and archive equipment, devices • Software system: operating software for server, data base, operating software system for workstation, email, anti virus, security software • Applications: softwares, applications for operation In view of operation, the classification could be as follow: • Procedure of system operation, control of variation • Un-interruptedness in operation • Safe and security of data In view of management, issues need to be reviewed as: • Management of IT properties • Establishment of organization, department to operate IT system in corporation • To build the procedure system for management of IT organization: procedure for management of variation, procedure for project management • Supervision and inspection procedure Currently, information technology (IT) plays an important role indispensably in management processes, the operation in business activities of each enterprise The development and application of the Internet has changed the models and business activities of enterprises, gradually moving from traditional transactions to electronic transactions have affected the position, role and the needs of related parties (customers, suppliers, investors ) of the business The IT investment activities in corporation serve the business goals such as support for operational activities, management decisions, development of strategies to achieve beneficial competition, There are many models in enterprise IT investments, each model has different approach but all share the goal that corporation could identify investment roadmap and relationships between components in of IT applications in the enterprise Each corporation needs to choose his appropriate IT investment model to promote efficient investments, to serve business objectives IT investment model in communications Board of Vietnam Textile & Garment Corporation can be combined in different stagest: investments of IT infrastructure; enhancement of operating applications; application for comprehensive capacity and production competitive management; Investment to transform business and create advantage internationally At each stage, it has specific objectives and follow the fundamentals of IT investment that investment must be consistent with the business objectives of the enterprise; investment must be effective; sufficient investment for people to use and promote investment in technology Stage 1: Investment of IT infrastructure This stage is initial investment of business on IT including equipped basic hardware, software and human resource “Basic” level could be in-consistent, however, it should meet some major requirement about IT infrastructure (hardware & software) such as: computers, LAN, WAN network, Internet connection, communication environment between departments internally and partners; human should be trained to use the basic IT infrastruction and apply it for management of corporation’s business so that the “background” could be established for next IT investment stage Stage 2: Enhancement of operating applications The objective of this stage is to improve IT investment performance, support for functional department in corporation, namely activities of functional departments or work groups as assigned This is a natural development of most businesses, because the volume of information to be handled increases, and having necessary skills for application of IT in the previous stage The investment to automize operational processes for improving business performance such as to deploy applications to meet each field operation and to expand on-demand business; financial accounting program, human resource management, other functional applications Stage 3: application for comprehensive capacity and production management If stage is considered as partial digitalizer, stage shall be whole digitalizer of business Transforming from partial to whole digitalizer is the most issue of this stage Regarding IT infrastructure, it needs wide area network covering business, ensuring the smoothy information flows between departments, parts; Integrated software and databases throughout the company are the key tools for the support and operational management; deployment of synchronous solutions help companies change the internal quality management, improve operating capacity, improve efficiency and increase competitiveness as ERP, SCM, CRM, Digital Culture which is built and gradually developed in two stages before has became reality good, contributing to the culture of the enterprise business, which is the standard foundation work, the size measure new job, the system of rules and tools to ensure the full implementation of the standards in the enterprise Stage 4: Investment for transforming business and creating competitive advantage internationally This IT investment stage is to achieve advantage competition in the modern business environment, ie investment in IT products and services to create cost advantages, to make up the difference, and the other products in accordance with the competitive strategy of enterprises Currently, the business issues in the Internet age, specifically, the use of technology and Internet services in business, have a decisive role: building an intranet to share information inside enterprise, extranet to connect and selectively share information with partners, suppliers, customers Using Internet to form relationships of e-commerce such as B2B, B2C and B2G Inheriting strength on the basis of data and business processes that have formed in business to raise the business to higher level, global business IT is an effective tool in the implementation of business strategy Strategy for period 2015-2016 for the following below contents: Strategy’s view of point • Development of human resources for IT and communication to have high quality and good qualification is the basis • Rapidly conquer domestic market in order to have strong background to expand to neighbor market and global is a decisive step; With the above view of point, three basis opinions should be focused when establishment and implementation: • Strongly change the development from the number to quality, strengthen efficiency and productivity • Using effectively external resource in order to strengthen internal resources Internal resource have to become the core and primary, external resource plays an important role • Promoting the initiative and creative in all business activities in accordance with market mechanisms socialist orientation, enhance competitiveness throughout the industry The oriented basic targets of strategy up to 2016 By 2016, the Information Technology and Communications Board of Group shall become an important Board contributed positively to GDP growth with increasing rate Information Technology and Communications of Group reach an advanced level in the enterprises contributing to the successful implementation of the industrialization and modernization of the country and creating the stage for the development of knowledge economy and information society Information Technology Infrastructure needs to achieve the targets that the level of service is equivalent to the average of the enterprise, diversification of services, catch up with the trend of convergence of technology and services Telecommunications information Technology - Communications, forming network integrated next-generation technology, broadband, high-capacity, anywhere, anytime, with any device access, meet the demand on information technology applications and Communications, shorten the digital distance and ensure better system Solution for implementation of strategy a) Raising awareness of the Information Technology and Communications Role: Raising awareness on the information society, knowledge economy and the role of information technology and social media in all its forms through advocacy, dissemination, special attention utilizing media mass Leaders of the departments, boards should really be aware of Information Technology and Communication to be an important sectors and national priorities; interested in creating favorable conditions and strong support for the application and development of Information Technology and Communications; exemplary leader in the application of Information Technology and Communications b) Improving the policies, laws Review and finalize legal documents, mechanisms and policies to create a favorable environment for supporting applications and development of Information Technology and Communication to meet the requirements for a comprehensive economic integration to international, guarantees the sovereignty and national security; strengthening and developing internal resources, promote cooperation and healthy competition among departments, boards within the Group c) Good implementation of strategy and planning Set up and implement strategies and plans in order to effectively use and save of investment capital, natural resources and other resources to ensure successful implementation of Group’s target of social - economic development Each sector should develop specific strategies and plans to ensure an independence, initiative and creativity d) Strengthen the management unit; Innovation of department, board model organization Strengthening the management staff of the Information Technology and Communications follow the model of multidisciplinary management and multi-domain which suitable with trends of converged technology and services in Telecommunications - Information Technology - Communications Reasonable organization of staff base on distinguished organizations including planning and implementation organizations; ensure to establish the strong state management following principal "Management capacity is well prepared to meet development requirements" To innovate organization, improve process, management, labor productivity, business efficiency and competitiveness of Departments To research the application of new creative department, boar models in different forms of diversification of ownership Formed and close links between departments in the field of Information Technology e) Expansion and development of Information Technology and Communications Taking advantage of the departments, it is necessary to be quickly master of information technology Focus on investment and development of products and services of Vietnam Information Technology and Communications with increasingly creative content increasing f) Strong development of human resources To complete training systems, vocational education and professional consistency of Information Technology in the Group, ensuring supply of qualified human resources and high quality Promote activities to improve training for employees in the business, especially improve the application of Information Technology and Communication on state operations and production management There are policies and special remuneration to attract experts who have talent, qualification, capability, experience, position in the field of Information Technology and Communications positive, actively participate and contribute to the development of information Technology and Communications of Group g) To attract investors and capital Set up good environment and prepare human resource for meeting and catching the development and revoluition of scientific and technology It also help to attract big Information Technology and Communications corporation in the workd to invest, deploying research and development of information Technology and Communications in Vietnam  ...Vietnam Garment- Textile corporation – the biggest corporation in Vietnamese Garment – textile – shall participate in general strategy... crucial to the development of sustainable, long-term stability of the Vietnam Textile and textile industry Currently, Vietnam Textile-Garment Corporation has trade relations with more than 400... network system, computers and archive equipment, devices • Software system: operating software for server, data base, operating software system for workstation, email, anti virus, security software