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Trang 1Part I
1. What is important when thinking about corporate social responsibility?
- Stakeholders
- Environment
2. What is important when considering business gifts?
- Cost
- Culture
3. What is important when chairing a meeting?
- Agenda
- Minutes
4. What is important when trying to speak diplomatically?
- Using modal verbs
- Using an introductory warning
5. What is important when negotiating with someone from another culture?
- Focus on negotiation
- Communication style
6. What is important when deciding on a method of payment for international customers?
- Customer history
- Credit rating
7. What is important when preparing and using visuals in a presentation?
- Too many visuals confuse the audience
- Don’t read out text on slides
8. What is important when considering a merger?
- Goals
- Gains
Part 2- Collaborative Task
Card 1
The company you work for is going to send one employee to China for one month on a sales trip Discuss together on those criteria:
- Foreign languages
- Sales experience
- Personal qualities
Part 2- Collaborative Task
Card 2 Your bank has decided to offer a 2-week work experience program for 20 students majoring in
Trang 2finance and banking You have been asked to help with the preparations for this program Discuss the situation together and decide:
- What kinds of work experience should be offered to the students
- How the participants should be selected
Part 2- Collaborative Task
Card 3 Discuss how acceptable you find the following gifts from a seller to a corporate buyer.
- Employing a relative
- A free sample of the product
- Lunch in a good restaurant
Part 2- Collaborative Task
Card 4
If your company – a food manufacturer - wants to be ethical and demonstrate corporate social responsibility What specific practices and policies do you suggest this could involve
in the following departments?
- HR
Part 2- Collaborative Task
Card 5
Mike Ho, a buyer in your purchasing department, accepted cash from suppliers In return, he ordered extra stock at higher than average price
Hold a management meeting to decide what to do in this case.
- What actions to take
- What corporate policy to adopt (if any)
- How you will implement your decisions
Part 2- Collaborative Task
Card 6
Trang 3Joseph Fisher, a project manager, used company resources and equipment to run a club for disable children at weekends
Hold a management meeting to decide what to do in this case.
- What actions to take
- What corporate policy to adopt (if any)
- How you will implement your decisions
Part 2- Collaborative Task
Card 7
Your company is about to take over another company and is keen to encourage staff from both companies to work together effectively You have been asked to prepare a proposal for team building.
Discuss and decide together:
- What kinds of work projects and leisure activities would be suitable to encourage teamwork
- What benefits effective teamwork could bring to the company