If you're writing to your current employer, a co-worker you don't see socially, a distant or elderly relative, or someone you don't know very well, the letter should probably be semi f
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Decide how formal your letter needs to be How you write the letter will depend on your relationship with the recipient Consider these guidelines:
If you're writing to a government official, prospective employer, dignitary, academic official or anyone else with whom you hope to have a professional relationship, the letter should be formal
If you're writing to your current employer, a co-worker you don't see socially, a distant or elderly relative, or someone you don't know very well, the letter should probably be semi formal
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Decide whether you'll send a handwritten letter or an email The way you choose to send your letter also indicates a degree of formality.
Most formal letters should be typed and sent through the post The exception is if your letter is extremely time-sensitive, or if you know the recipient prefers email
For informal letters, an email or handwritten letter is acceptable
For a semi formal letter, you'll have to make the call If the other person has chosen to communicate with you primarily through email, then email is probably a safe bet If you're not sure, go with the handwritten letter
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Use letterhead, or write your address at the top of the letter (formal only) If you're writing a business letter and company letterhead is available,
make use of it Or, if you simply want your letter to look more professional, you can design a letterhead on a word processing program Otherwise, simply write or type your full home address at the top of the letter, justified to the left Write your street address on the first line, and your city, state and ZIP code on the second line
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Write the date (all letters) If you've written your address first, make a two hard returns or leave a few spaces, then write the date Otherwise, start
with the date first, justified to the left
Write out the full date "19 September 2014" (British) or "September 19, 2014" (American) are both preferable to "Sept 19, 2014" or "19/9/14."
If you're sending a semi-formal or informal letter via email, there's no need to add the date — the email will be timestamped
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Write the name, title and address of the person you're writing to (formal only) Make two hard returns after the date, or leave a few spaces, and
write out the full name and title of the person you're writing to On the second line, write the name of the company or organization (if applicable) Write the street address on the third line, and the city, state and ZIP code on the fourth line
This also isn't necessary on semi-formal or informal handwritten letters Writing the name and address on the envelope is sufficient
If you're writing the letter as an inquiry and you have no contact person, simply name the company or organization and give its address
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Start with a salutation The salutation you use will depend on your relationship with the recipient of the letter, as well as the formality of the letter
Here are some possibilities:
For formal letters that you aren't writing to a specific contact person, you can start with "To Whom It May Concern," with a colon (:) after "concern."
If you don't have a specific contact person, but you do know the genders (male female) of the group of recipients, you have a
few more options You can write "Dear Sirs," "Dear Madams," or "Dear Sirs and Madams." Be careful with this one, though — you don't want to offend someone before (He/She) even reads or opens your letter
If you're writing a formal letter and you do know a contact person, the safest salutation to use is "Dear If you think that seems a bit touchy-feely and you'd rather not use it, you can simply write the recipient's name with a courtesy title, and end with a comma (Such as
"Mrs Jones, ")
If you're writing a semiformal letter, you might use "Dear" or "Hello" as a salutation
If you're writing an informal letter, you can use "Dear" or "Hello," as well as more informal greetings such as "Hi" or "Hey."
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Write the recipient's name after the salutation.
If the letter is formal, use courtesy titles such as Mr., Mrs., Dr., or any military or government titles, and then use the recipient's last name
If the letter is semi formal, you'll have to decide whether you can call the recipient by his or her first-name or not The safer bet is going with a courtesy title if you're unsure
For an informal letter, you can generally assume that you're allowed to call the other person by his or her first name One notable exception might be elderly family members, who should be addressed with titles like Aunt or Grandpa, followed by the first name
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Start the letter Do two hard returns after the salutation if you're typing the letter, or simply move to the next line if you're writing it by hand.
If you're writing a personal letter, start by asking after the recipient's well-being This can be as formal as "I hope you are well" or as informal as "How's it going?"
If you're writing a business or other formal letter, get straight to the point Time is money, and you don't want to waste the recipient's time
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Ask yourself what needs to be communicated The primary purpose of a letter is communication As you write, ask yourself what information the
recipient should have, and put that into the letter Do you need to talk about the new rates on your product, how much you miss the other person, or thank him or her for the birthday gift? Whatever it is, sharing information should be the focus of the letter
Know what not to write A letter written in anger or to solicit pity is probably not a letter you should send If you've already
written such a letter and you're unsure about sending it, let it sit for a few days before you pop it into the mailbox — you might change your mind
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Write the letter Try to make a point per paragraph, and make sure you use correct punctuation, spelling and grammar.
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Proofread your letter Before you send the letter, read over it a few times to make sure it conveys what you wanted to say, and that it's free of
spelling or grammatical errors Use the spellcheck feature on your word processor or email client, or have a friend read it over for you Make any necessary changes
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Use a complimentary close A complimentary close ends your letter on a good note and establishes a connection with the recipient Make two hard
returns after the last paragraph of the letter, then write the complimentary close
For formal letters, stick to "Sincerely yours," "Kindest regards," or "Best wishes."
For a semiformal letter, you can shorten the above closes to "Sincerely," "Regards," or "Best." You could also use "Very sincerely," "Very best," or "Cordially."
For informal letters, your close should reflect your relationship with the recipient If you're writing to a spouse, dear friend, or close family member, you could use "Affectionately," "Fondly" or "Love."
If you're feeling ambitious, you can use an old-fashioned complimentary close on a formal letter (or if you're writing a close friend who will appreciate the effort) Fit the close into a sentence For instance, the last paragraph of your letter could read "I remain, as ever, " Make two hard returns, then write "Sincerely yours." In this way, the last line of the letter and the complimentary close read like a sentence You can get creative with this and find other ways to weave in the complimentary close
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Sign your name How you sign your name will depend on the nature of your letter.
For formal letters that have been typed, leave about four spaces between the complimentary close and your typed full name Then sign your name in blue or black ink in the space between the two
If you're sending a formal email, type your full name after the complimentary close
If you wish, you can use a courtesy title for yourself when you put your name at the end of a formal letter For instance, a married woman might sign as "Mrs John Smith," if that's how she wants to be known
For semiformal letters, it's your decision as to whether you use your first name or your full name You can also type and sign
your name, as you would for a formal letter, or simply sign it
For an informal letter, there's no need to type your full name at the bottom Type your first name at the bottom of an informal email, or simply sign your first name at the end of a handwritten letter
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If you want to put anything more in, use P.S, which means Post Script Then add on the small bit of text you want to add.
If you still want to add more, use P.P.S, not P.S.S It means Post Post Script Use it only when you need a second extension
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Fold the letter (optional) If you're sending a letter through the post, fold it into thirds Bring the bottom of the sheet up so that it's two-thirds of the
way up the page, and crease Then fold down the top portion so that the crease matches up with the bottom of the paper Folding the letter this way ensures that it will fit into most envelopes
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Address the envelope (optional) Find the center of the envelope, both lengthwise and widthwise This is where you'll write the full address of the
recipient, like so:
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Write your return address on the envelope (optional) If the US Postal Service cannot deliver your letter for any reason, it will send the letter back
to the return address at no extra charge Write it as you would the address of the recipient (listed above); the only change is that you might wish to simply list your last name instead of your full name
Layout
The example formal letter below details the general layout that it should conform to Each aspect is detailed more fully below the image
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Conventions
There are a number of conventions that should be adhered to and it is important that the overall structure is as clear and concise as possible and that you avoid the use of colloquialisms (informal language)
Addresses:
1) Your Address
Your address should be displayed in the top right-hand section This will enable the person that you are writing to, to reply
2) The Address of the person you are writing to
This address should be displayed beneath your address on the left-hand side, remember to include the name of the person that you are writing to (if known)
Date:
This should be displayed on the right-hand side of the page on the line beneath your address and should be written in full format:
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1) Dear Sirs,
If you do not know the name of the person that you are writing to, use the greeting "Dear Sirs," In some circumstances it is useful to find a name, especially if you are making a request as this will show that you have done your homework and you are more likely to receive a response
2) Dear Mr Jones,
If you know the name, use one of the following titles:
Mr - for a male
Mrs - for a married female
Miss - for an unmarried female
Ms - for a female whose status is unknown or would prefer to remain anonymous
Dr - for a person with the status of a doctor
This should be followed by the surname only (not the first name)
Concluding:
1) Yours faithfully,
If you do not know the name of the person, conclude with "Yours faithfully,"
2) Yours sincerely,
If you know the name of the person, conclude with "Yours sincerely,"
3) Your signature
Sign your name, then print it underneath the signature If it is potentially unclear what your title would be then include this in brackets next to your printed name
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Content
In modern society there is a trend to use a shorthand writing style, for instance replacing the word "you" with "u" or replacing the word "weekend" with "wkend", there are many other examples This casual approach and informal writing style can easily be transferred, sometimes subconsciously, when a more formal style is required
Introductory Paragraph
The introductory paragraph should be concise and should clearly state the purpose, whether it is to lodge a complaint, make an enquiry or to request something
Main Body
The main body should clearly state the points that you want to make As a general rule it is a good idea to keep this as to the point as possible to ensure that the recipient remains engaged A longer main body may be more appropriate when making a complaint as you may require to add more detail in order to convey the importance of what you are putting across
Concluding Paragraph
The concluding paragraph should outline what action you would like the recipient to take: to make a refund, to send you information etc
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Application
Trang 20A letter of complaint is sent to an individual or organisation in response to receiving poor service or a product that is not fit for purpose An example of a letter of complaint
would be a one sent to a tour operator who has provided a bad service while you have been on holiday This does not necessarily need to be concise as it is important that you detail your arguments and points as much as possible
Enquiry
A letter of enquiry makes an approach to an individual or organisation either speculatively or in response to printed public domain material whereby you are requesting some
information An example of a letter of enquiry would be one sent to a company requesting a copy of their catalogue or brochure By their very nature these are short and to the point, it is usually beneficial to include other methods of contact in case the company needs to get in touch with you via other means
Request
A letter of request is similar to when you make an enquiry but specifically asks an individual or organisation to take an action An example of a letter of request would be one
sent to request sponsorship for a charity activity It is important to stress the importance of being clear and concise with this format as the recipient must remain engaged and interested in what you have to say
Writing Service
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Templates
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