Leadership styles of university managers toward job satisfaction, work commitment and behavioral outcome

1 LEADERSHIP STYLES OF UNIVERSITY MANAGERS TOWARD JOB SATISFACTION, WORK COMMITMENT AND BEHAVIORAL OUTCOME _ A DISSERTATION Presented to the Faculty of the Graduate School Southern Luzon State University, Lucban, Quezon, Philippines in Collaboration with Thai Nguyen University, Socialist Republic of Vietnam _ In Partial Fulfillment of the Requirements for the Degree Doctor of Philosophy in Educational Management _ Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn By PHI DINH KHUONG (NADAL) October 2014 Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn CERTIFICATE OF ORIGINALITY This is to certify that the research work / dissertation entitled LEADERSHIP STYLES OF UNIVERSITY MANAGERS TOWARD JOB SATISFACTION, WORK COMMITMENT AND BEHAVIORAL OUTCOME, orally defended/ presented under the Doctor of Philosophy in Educational Management Program jointly offered by Southern Luzon State University of the Republic of the Philippines and Thai Nguyen University of the Socialist Republic of Vietnam, embodies the result of original and scholarly work carried out by the undersigned This dissertation does not contain words or ideas taken from published sources or written works by other persons which have been accepted as basis for the award of any degree from other higher education institutions, except where proper referencing and acknowledgement were made PHÍ ĐÌNH KHƯƠNG Researcher Date Orally Defended: June, 27,2014 Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn ACKNOWLEDGMENT The researcher wishes to express his heartfelt appreciation and gratitude to: Dr Cecilia N Gascon, President of the Southern Luzon State University, Republic of the Philippines for permission of training for Doctor of Philosophy in Educational Management in International Training Center, Thai Nguyen University; Dr Dang Kim Vui, President of Thai Nguyen University for allowing him to enrol for Doctor of Philosophy in Educational Management in International Training Center, Thai Nguyen University; Dr Bella R Muello, his research adviser, who from the very preparation of the study had always been there to give valuable suggestions and ideas for the completion of this study; Dr Apolonia A Espinosa, for sharing her statistical skills in evaluating this study and for her suggestions; Dr Tran Thanh Van, head of postgraduate, Thai Nguyen University and Dr Nguyen The Hung, director of International Training Center for their kind support throughout the course of this study; Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn Leaders of Universities and Colleges in Thai Nguyen for providing respondents and for their untiring support to pursue this study; Dr Cecilia N Gascon, Dr Walberto A Macaraan, Dr Teresita V de la Cruz, Dr Apolonia A Espinosa and Dr Leonisa O Bernardo, members of the panel, for their precious suggestions and supports for the completion of this study; ITC staff, for providing the necessary research materials; His beloved mother and wife for the encouragement, help and moral support as his sources of strength and inspiration; The teacher – respondents of the study, for their active involvement and cooperation; and To all who have contributed to make this study a success Phi Dinh Khuong Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn DEDICATION To My Friends & Family Thank you for ALL the Support Phi Dinh Khuong Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn TABLE OF CONTENTS PAGE TITLE PAGE ……………………………………………………………… i APPROVAL SHEET ……………………………………………………… ii CERTIFICATE OF ORIGINALITY ……………………………………… iii ACKNOWLEDGEMENT ………………………………………………… iv DEDICATION ……………………………………………………………… vi TABLE OF CONTENTS ………………………………………………… vii LIST OF TABLES ………………………………………………………… ix LIST OF FIGURES ……………………………………………………… x LIST OF APPENDICES ………………………………………………… xi ABSTRACT ………………………………………………………………… xii Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn CHAPTER I INTRODUCTION Introduction ………………………………………………… Background of the Study ………………………………… Objectives of the Study …………………………………… Hypothesis of the Study …………………………………… Significance of the Study ………………………………… Scope and Limitation of the Study ……………………… Definition of Terms ………………………………………… II REVIEW OF LITERATURE Related Literature … …………………….……………… Conceptual Framework 41 …………………………………… Research Paradigm 43 …………………………… ………… III METHODOLOGY Locale of the Study 44 ………………………………………… Research Design 44 …………………………………………… Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn Population and Sampling 45 ………………………………… Instrumentation 47 ………………………………………….… Validation of the Instrument 48 ……………… …….…… Data Gathering Procedure 48 …………………………… … Statistical Treatment 48 …….………………………………… IV RESULTS AND DISCUSSIONS 50 ………………………… V SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS Summary of Findings 68 ……………………………………… Conclusions 69 ………………………………………………… Recommendations 70 ………………………………………… REFERENCES 71 …………………………………………………………… APPENDICES 78 …………………………………………………………… CURRICULUM VITAE 115 …………………………………………………… Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn 10 LIST OF TABLES TABLE PAGE Frequency, Percentage and Distribution of the Respondents ………………………………………………… 46 Weighted Mean Distribution on Ethical Leadership among the Ten Colleges in TNU……………………………………… 51 Weighted Mean Distribution on Charismatic Leadership among the Ten Colleges in TNU…………………………… 53 Weighted Mean Distribution on Transformational Leadership among the Ten Colleges in TNU ……………… 56 Weighted Mean Distribution on Transactional Leadership among the Ten Colleges in TNU …………………………… 59 Số hóa Trung tâm Học liệu – ĐHTN http://www.lrc.tnu.edu.vn l Obeys his/her leader Observes properly his schedule Acts on what he/she believes is right Is consistent in his performance Is disciplined in all his actions 10 10 1 20 20 9 1 20 11 1 20 20 Thai Nguyen University of Sciences Statements Keeps promises Follows school regulations SA 14 13 A 24 24 D SD 0 Respondents 40 40 Keeps track with the vision of the school 20 18 40 Complies with the laws Obeys his/her leader Observes properly his schedule Acts on what he/she believes is right 18 18 18 16 20 20 18 23 1 1 0 40 40 40 40 Is consistent in his performance Is disciplined in all his actions 21 18 17 17 40 40 Thai Nguyen University of Information and Communication Technology Statements Keeps promises Follows school regulations Keeps track with the vision of the school Complies with the laws Obeys his/her leader Observes properly his schedule Acts on what he/she believes is right Is consistent in his performance Is disciplined in all his actions SA 10 10 A 10 D SD 0 Respondents 20 20 11 20 9 11 10 11 1 0 20 20 20 9 1 20 10 11 10 0 20 20 Thai Nguyen College of Economics and Finance Statements Keeps promises Follows school regulations Keeps track with the vision of the school Complies with the laws Obeys his/her leader Observes properly his schedule SA A 11 11 D SD 0 Respondents 20 20 9 1 20 10 10 11 10 1 0 20 20 20 l li Acts on what he/she believes is right Is consistent in his performance Is disciplined in all his actions 11 20 9 11 10 0 20 20 Industrial Economic – Technology College Statements Keeps promises Follows school regulations SA 10 15 A 17 12 D 3 SD 0 Respondents 30 30 Keeps track with the vision of the school 13 15 30 Complies with the laws Obeys his/her leader Observes properly his schedule 10 10 21 18 16 0 30 30 30 Acts on what he/she believes is right 17 30 Is consistent in his performance Is disciplined in all his actions 11 10 College of Economics and Technology 22 19 0 30 30 Statements Keeps promises Follows school regulations SA 10 15 A 17 12 D 3 SD 0 Respondents 30 30 Keeps track with the vision of the school 12 17 30 Complies with the laws Obeys his/her leader Observes properly his schedule 14 20 15 19 0 30 30 30 Acts on what he/she believes is right 19 30 Is consistent in his performance Is disciplined in all his actions 11 16 20 3 0 30 30 li lii APPENDIX I Frequency Distribution on Behavioral Outcomes Thai Nguyen University of Medicine and Pharmacy Statements Is approachable to others Helps his co-worker Innovates new ideas for improvement Listens to the needs of his coworker Uses kind words when communicating with others Is a friend to all Shares ideas to others Shows enthusiasm in his work Is extra careful in all works 10.Comes to the office punctually SA A 17 13 D SD 0 Respondents 20 20 12 20 12 20 14 0 20 12 12 14 11 12 0 0 0 20 20 20 20 20 Thai Nguyen University of Agriculture & Forestry Statements Is approachable to others Helps his co-worker Innovates new ideas for improvement Listens to the needs of his co-worker lii SA A 16 12 D SD 0 Respondents 20 20 12 20 11 20 liii Uses kind words when communicating with others Is a friend to all Shares ideas to others Shows enthusiasm in his work Is extra careful in all works 10.Comes to the office punctually 13 20 7 11 13 13 11 13 1 0 0 20 20 20 20 20 Thai Nguyen University of Education Statements Is approachable to others Helps his co-worker Innovates new ideas for improvement Listens to the needs of his coworker Uses kind words when communicating with others Is a friend to all Shares ideas to others Shows enthusiasm in his work Is extra careful in all works 10.Comes to the office punctually Thai Nguyen University of Technology SA 10 A 17 13 D 1 SD 1 Respondents 25 25 16 1 25 17 25 15 25 10 12 16 17 17 15 13 0 0 0 25 25 25 25 25 Statements Is approachable to others Helps his co-worker Innovates new ideas for improvement Listens to the needs of his co-worker Uses kind words when communicating with others Is a friend to all Shares ideas to others Shows enthusiasm in his work Is extra careful in all works 10.Comes to the office punctually SA 15 15 16 13 A 13 13 13 15 D 1 SD 1 Respondents 30 30 30 30 10 19 30 11 12 11 11 20 17 15 15 19 2 0 1 30 30 30 30 30 Thai Nguyen University of Economics and Business Administration Statements Is approachable to others Helps his co-worker Innovates new ideas for improvement Listens to the needs of his coworker Uses kind words when communicating with others SA A 13 D SD Respondents 20 20 13 0 20 13 20 11 20 liii liv Is a friend to all Shares ideas to others Shows enthusiasm in his work Is extra careful in all works 10.Comes to the office punctually 8 13 11 11 13 1 1 1 0 20 20 20 20 20 SA 22 22 22 A 16 16 16 D 1 SD 1 Respondents 40 40 40 17 20 40 14 25 40 15 14 16 15 15 24 24 20 20 21 4 0 1 40 40 40 40 40 Thai Nguyen University of Sciences Statements Is approachable to others Helps his co-worker Innovates new ideas for improvement Listens to the needs of his coworker Uses kind words when communicating with others Is a friend to all Shares ideas to others Shows enthusiasm in his work Is extra careful in all works 10.Comes to the office punctually Thai Nguyen University of Information and Communication Technology Statements Is approachable to others Helps his co-worker Innovates new ideas for improvement Listens to the needs of his coworker Uses kind words when communicating with others Is a friend to all Shares ideas to others Shows enthusiasm in his work Is extra careful in all works 10.Comes to the office punctually SA A D SD Respondents 20 20 20 20 20 10 10 11 11 10 1 1 0 20 20 20 20 20 Thai Nguyen College of Economics and Finance Statements Is approachable to others Helps his co-worker Innovates new ideas for improvement SA A 20 21 D 3 SD 0 Respondents 20 20 11 18 20 liv lv Listens to the needs of his coworker Uses kind words when communicating with others Is a friend to all Shares ideas to others Shows enthusiasm in his work Is extra careful in all works 10.Comes to the office punctually 21 20 20 20 10 11 9 10 11 10 10 1 0 0 0 20 20 20 20 20 A 11 10 D SD 0 Respondents 30 30 11 0 30 11 30 10 0 30 16 19 22 18 20 3 0 0 30 30 30 30 30 SA 11 15 A 16 11 D 3 SD Respondents 30 30 11 18 30 19 30 19 30 10 8 18 19 20 19 21 2 0 30 30 30 30 30 Industrial Economic – Technology College Statements SA Is approachable to others Helps his co-worker Innovates new ideas for improvement Listens to the needs of his co8 worker Uses kind words when 10 communicating with others Is a friend to all 11 Shares ideas to others 8 Shows enthusiasm in his work Is extra careful in all works 10 10.Comes to the office punctually 10 College of Economics and Technology Statements Is approachable to others Helps his co-worker Innovates new ideas for improvement Listens to the needs of his coworker Uses kind words when communicating with others Is a friend to all Shares ideas to others Shows enthusiasm in his work Is extra careful in all works 10.Comes to the office punctually lv lvi CURRICULUM VITAE RESEARCHERS’S PROFILE PHI DINH KHUONG English name: NADAL A PERSONAL DATA Status : married Age : 38 Date of Birth : December 20, 1975 Place of birth : Yen Bai Province, Vietnamese Address : Hoang Van Thu Ward, Thai Nguyen City Phone/ Mobile : (084)2803.759.063/ 0915.459.453 Father : Phi Ngoc Khanh Mother : Hoang Thi Nhi lvi lvii B EDUCATIONAL ATTAINMENT Degree School Year Graduated MA EM Le Quy Don Technical University 2005 University Thai Nguyen University Of Education 1999 Upper secondary Upper Secondary School Van Chan 1994 Secondary Tan Thinh Secondary School 1991 Elementary Tan Thinh Elementary School 1987 C WORK EXPERIENCES 2005-2013 Teacher Thai Nguyen University of Sciences 1999-2004 Teacher Industrial Economic – Technology College lvii lviii lviii lix lix lx lx lxi lxi lxii lxii lxiii lxiii lxiv lxiv ... CERTIFICATE OF ORIGINALITY This is to certify that the research work / dissertation entitled LEADERSHIP STYLES OF UNIVERSITY MANAGERS TOWARD JOB SATISFACTION, WORK COMMITMENT AND BEHAVIORAL OUTCOME, ... Title of Research : LEADERSHIP STYLES OF UNIVERSITY MANAGERS TOWARD JOB SATISFACTION, WORK COMMITMENT AND BEHAVIORAL OUTCOME Researcher : PHI DINH KHUONG (NADAL) Degree Conferred : DOCTOR OF PHILOSOPHY... Limitation of the Study This study was concerned on the dominant leadership style of university managers towards job satisfaction, work commitment and behavioral outcomes of the respondents of Thai