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Booking a hotel room“I´d like to book a room.” Receptionist: Good afternoon, Balmoral Hotel.. I´d like to book a room.. Receptionist: What kind of room would you like, madam?. I´d like a

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Booking a hotel room

“I´d like to book a room.”

Receptionist: Good afternoon, Balmoral Hotel Can I help you?

Mrs Ryefield: Yes Good afternoon I´d like to book a room

Receptionist: Certainly When for, madam?

Mrs Ryefield: The 23rd of March

Receptionist: How long will you be staying?

Mrs Ryefield: Three nights

Receptionist: What kind of room would you like, madam?

Mrs Ryefield: Er a double with en suite I´d like a room with a view of the park, if possible

Receptionist: Certainly, madam I´ll just check the availability Yes, we have a room on the 4th

floor with a really splendid view

Mrs Ryefield: Fine How much is the cost per night?

Receptionist: Would you like breakfast?

Mrs Ryefield: No, thanks

Receptionist: It´s eighty-four pounds (£84) per night excluding VAT

Mrs Ryefield: That’s fine

Receptionist: Who’s the booking for, please?

Mrs Ryefield: Mr and Mrs Ryefield, that´s R-Y-E-F-I-E-L-D

Receptionist: Okay That’s a booking for Mr and Mrs Ryefield A double room with en suite for

March the 23rd, 24th and 25th Is that correct?

Mrs Ryefield: Yes it is Thank you

Receptionist: Let me give you your confirmation number It´s: 7576385 I´ll repeat that:

7576385 Thank you for choosing Balmoral Hotel We look forward to welcoming you Goodbye

Mrs Ryefield: Bye

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