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The survey showed that staff working flexible hours were more ____________ with their jobs than those working fixed hours.. Offering __________ rather than a salary increase can be a way

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MARKET LEADER UPPER - INTERMEDIATE

new edition

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UNIT 5

JOB SATISFACTION

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Choose correct answers

1 What are the strongest factors in people’s lives?

A motivation B motivated C motivating D motivational

2 The survey showed that staff working flexible hours were more with their jobs than those working fixed hours.

A satisfaction B satisfied C satisfying D satisfactory

3 I find talking to him because he never listens.

A frustrating B frustrated C frustration D frustrate

4 According to a report, over 6,000 people redundant last year.

A made B will be made C was made D were made

5 Some people argue that during an emergency, a tough style of leadership _.

A should use B may use C should be used D may be used

6 I felt so with their attitude that I decided to resign.

A frustrated B frustrate C frustrating D frustration

7 Workers become _ if they work long hours for low pay.

A demotivating B motivating C motivated D demotivated

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8 Offering rather than a salary increase can be a way of retaining employees in traditionally high staff turnover industries.

A wages B perks C pays D interests

9 Dealing with is a very time-consuming and demotivating problem which affects large

businesses and organisations.

A social crimes B investment capital C bureaucracy D complaints

10 One way for managers to monitor and develop staff and loyalty is by using _ interviews.

A appraisal B face-to-face C time-consuming D indirect

11 “Remuneration” means _.

A salary B pay C commission D pension

12 _ can be defined as “large payment on leaving employment.”

A silver handshake B diamond handshake C fish handshake D golden handshake

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Match words in each column to create word partnerships

Personal Loyalty

Employee Problems

Financial Performers

Top Manager

General Sense

Common Planning

Social Culture

Corporate Responsibility

PERSONAL PROBLEMS EMPLOYEE LOYALTY FINANCIAL PLANNING TOP PERFORMERS

GENERAL MANAGER COMMON SENSE

SOCIAL RESPONSIBILITY CORPORATE CULTURE

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Complete the blanks with word partnerships

1 He has resigned after having a lot of _ this year.

2 Building up is important with unemployment at a record low.

3 Our _ is in charge of running the company and for making joint strategic decisions with the CEO.

4 The new CEO transformed the bureaucratic _ to profit-minded

entrepreneurship.

5 Companies who pollute the environment are ignoring their ethical and .

6 The _ should get the biggest bonuses.

7 We need to use logic and not our emotions to make this decision.

PERSONAL PROBLEMS EMLOYEE LOYALTY

GENERAL MANAGER

CORPORATE CULTURE

SOCIAL RESPONSIBILITY TOP PERFORMERS

COMMON SENSE

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Dear Mr Harris,

Re: Assistant Project Manager, Kazakhstan

Further to your application for the above post, I am pleased to

confirm that the Selection Board which met on 11 March

recommend that you be appointed to the post above, subject to

medical clearance.

Your salary will be paid at the rate of £25,000 per annum Other

benefits are set out in the particulars of post attached.

I should be grateful if you could confirm in writing by Wednesday

20 March that you wish to take up the post.

The proposed start day is on 8 April and your contract, which is

for a period of one year, will be issued after we receive written

confirmation of your acceptance.

If you have any queries on the terms and conditions of service of

the appointment in the meantime, please do not hesitate to

contact me on the above number.

I look forward to hearing from you shortly.

Yours sincerely,

KAREN POULSON

Recruitment Officer

1 What is the content of the letter?

A Applying for a job

B Offering a post

C Informing the result of the interview

D Asking for a promotion ustomise its products to different markets

2 Who is Harris?

A an assistant project manager

B a recruitment officer

C an applicant

D a manager of a company

3 What should Mr Harris do if he wants to take the post?

A Make a phone call

B Go to meet Karen in face

C Write a confirmation letter

D Go to meet the Selection Board

READING COMPREHENSION

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End of Unit 5

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