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MARKET LEADER – UPPER INTERMEDIATE NEW EDITION UNIT 1 COMMUNICATION WORDS TO REMEMBER ADJECTIVES NOUNS MEANINGS 1. Coherent _________________ A. Spoken or expressed effortlessly and correctly 2. Eloquent _________________ B. Unable to behave or speak freely 3. Fluent _________________ C. Thoughtful and sympathetic 4. Hesitant _________________ D. Able or tending to convince people 5. Inhibited _________________ E. Expressed with brevity and clarity 6. Persuasive _________________ F. Logically consistent 7. Responsive _________________ G. Reacting quickly, strongly to something 8. Sensitive _________________ H. Slow to do or say something because of lack of confidence 9. Succinct _________________ I. Easy to understand and without ambiguity 10. Clear _________________ J. Speaking beautifully and forcefully WORDS TO REMEMBER ADJECTIVES NOUNS MEANINGS 1. Coherent 2. Eloquent 3. Fluent 4. Hesitant 5. Inhibited 6. Persuasive 7. Responsive 8. Sensitive 9. Succinct 10. Clear Coherence Eloquence Fluency Hesitation/hesitancy Inhibition Persuasiveness Responsiveness Sensitivity Succinctness Clarity F. Logically consistent J. Speaking beautifully and forcefully A. Spoken or expressed effortlessly and correctly H. Slow to say something because of lack of confidence B. Unable to behave or speak freely D. Able or tending to convince people G. Reacting quickly, strongly to something C. Thoughtful and sympathetic E. Expressed with brevity and clarity I. Easy to understand and without ambiguity • Choose the correct answers 1. Good presenters rarely ramble. They usually try to be as ______________ as possible. A. inarticulate C. succinct B. responsive D. hesitant 2. Her arguments were so ______________ that we all agreed to her proposal. A. fluent C. extrovert B. introvert D. persuasive 3. The audience were very ______________ and carried him through his difficult presentation. A. responsive C. coherent B. eloquent D. hesitant 4. She is a very ______________ person. She always keeps her attention fixed on what she wants to achieve. A. sensitive C. fluent B. focused D. introvert 5. He never says what he thinks or shows what he feels. How can anybody be ______________ ? A. rambling C. reserved B. coherent D. extrovert C D A B C • Choose the correct answers 6. The CEO made an ______________ speech, in which every single sentence had an impact on the audience. A. inarticulate C. articulate B. inhibited D. eloquent 7. It is very rewarding when people in a meeting are ______________ and ask lots of questions. A. fluent C. focused B. responsive D. persuasive 8. He was a rather ______________ speaker, who kept searching for his words. A. articulate C. coherent B. eloquent D. hesitant 9. If you are ______________ to other people’s needs or feelings, you care about them and try not to cause offence. A. sensitive C. extrovert B. reserved D. introvert 10. If you are happy and lively in social situations, you are ______________. A. succinct C. extrovert B. coherent D. introvert D B D A C READING COMPREHENSION ‘Good communicators really listen to people and take in what is said. They maintain eye contact and have a relaxed body language, but they seldom interrupt and stop people talking. If they don’t understand and want to clarify something they wait for a suitable opportunity. When speaking, effective communicators are good at giving information. They do not confuse their listener. They make their points clearly. They will avoid technical terms, abbreviations or jargon. If they do need to use unfamiliar terminology they explain by giving an easy to understand example. Furthermore, although they may digress and leave the main point to give additional information and details where appropriate, they will not ramble and lose sight of their main message. Really effective communicators who have the ability to engage with colleagues, employees, customers and suppliers are a valuable asset for any business.’ 1. Which of the followings is not a characteristic of a good communicator? A. Keeping eye contact B. Listening to speakers C. Interrupting speakers when needed D. Using body languages at all times 2. Which of the followings is not true about an effective communicator? A. Using jargon can confuse listeners B. Always focusing on main messages C. Communicating frequently with colleagues D. Understanding what is said 3. What can be a tittle of this passage? A. Body language in communication B. How to communicate well C. What makes a good communicator D. Characteristics of a good communicator VOCABULARY: IDIOMS • TASK 1: Match each idiom in column A with its meaning in column B COLUMN A COLUMN B 1. To put it in a nutshell a. To fail to understand anything 2. To get straight to the point b. To share similar opinions and ideas 3. To hear it on the grapevine c. To summarize briefly 4. To put you in the picture d. To misunderstand 5. To get the wrong end of the stick e. To delay talking about something 6. To be on the same wavelength f. To give the latest information 7. can’t make head or tail of it g. To talk about the most important things 8. To talk at cross purpose h. To hear about something passed from one person to another 9. To beat about the bush 10. To get our wires crossed TO PUT IT IN A NUTSHELL TO SUMMARIZE BRIEFLY TO GO STRAIGHT TO THE POINT TO TALK ABOUT THE MOST IMPORTANT THING TO HEAR IT ON THE GRAPEVINE TO HEAR ABOUT SOMETHING PASSED FROM ONE PERSON TO ANOTHER TO PUT YOU IN THE PICTURE TO GIVE THE LATEST INFORMATION TO GET THE WRONG END OF THE STICK TO MISUNDERSTAND (not understand the situation correctly) TO BE ON THE SAME WAVELENGTH TO SHARE SIMILAR OPINIONS & IDEAS CAN’T MAKE HEAD OR TAIL OF IT TO FAIL TO UNDERSTAND ANYTHING TO TALK AT CROSS PURPOSE TO MISUNDERSTAND (diff. intentions) TO BEAT ABOUT THE BUSH TO DELAY TALKING ABOUT SOMETHING TO GET OUR WIRES CROSSED TO MISUNDERSTAND (not understand each other correctly) • TASK 2: Complete the sentences below with idioms in column A 1. OK. I’ll _____________________________________ I’m afraid we’re going to have to let you go. 2. ‘You and your boss seem to agree on most things.’ // ‘Yes, we are _____________________________.’ 3. Some important decisions were taken at yesterday’s meeting. Let me ___________________________. 4. I think we are __________________________________. I mean next month, not this month. 5. He never gave you a straight answer. He’s always _____________________________________. 6. I _______________________________ that he’s been fired. Is it true? 7. It’s a very complicated system, but to ___________________________ it works exactly like a big kettle. 8. If you think our biggest problem is market share then you have _________________________________. 9. This report makes no sense at all. I ___________________________________________. 10.Everyone arrived for the meeting at different times. We must have _____________________________. get straight to the point on the same wavelength put you in the picture talking at cross purpose beating about the bush heard it on the grapevine put it in a nutshell gotten the wrong end of the stick can’t make head or tail of it gotten our wires crossed [...]...• TASK 3: Choose the correct answers A 1 Email me everyday to with the latest developments, will you? A keep me up to date C drop a hint B give me the low-down D be on the same wavelength C 2 When she was told she’d been nominated Businesswoman... support X loyalty motivation information ideas ALLOCATE time ideas resources INTERRUPT e-mails X conversations meetings TELL the time hello/goodbye SHARE equipment X X X lies READING COMPREHENSION (PAGE 8) 1 The word “repercussion” in line 8 means …… A consequence B effectiveness C reappearance D outcome 4 Which of the followings is not a cause of communication problems? A Information overload B Common... Gearbulk C Matt Rogan D Haslam 6 The word “bombarding” in line 67 means …… A attacking someone with missiles B hitting someone repeatedly C talking all the time on phone D overwhelming someone END OF UNIT 1 . MARKET LEADER – UPPER INTERMEDIATE NEW EDITION UNIT 1 COMMUNICATION WORDS TO REMEMBER ADJECTIVES NOUNS MEANINGS 1. Coherent _________________ A. Spoken or expressed effortlessly. Easy to understand and without ambiguity 10 . Clear _________________ J. Speaking beautifully and forcefully WORDS TO REMEMBER ADJECTIVES NOUNS MEANINGS 1. Coherent 2. Eloquent 3. Fluent 4. Hesitant 5 Characteristics of a good communicator VOCABULARY: IDIOMS • TASK 1: Match each idiom in column A with its meaning in column B COLUMN A COLUMN B 1. To put it in a nutshell a. To fail to understand anything 2.