Báo cáo thực tập tốt nghiệp chuyên ngành tiếng Anh

There are some of the company's main business activities which are shown in following table: Ordinal number 8 Installing water supply systems, sewage systems, heating and air-conditionin

INTERNSHIP REPORT

1 Overview of the internship

 Time of the internship: 7 weeks (09/12/2013 to 25/01/2014)

The internship takes place from February 17th to April 6th, 2014 It is the third phase

of the whole internship course for the year 2013 – 2014, for students from course 33 of School of Foreign Languages, Thai Nguyen University This is a valuable opportunity for

me to practice my English knowledge, communication skill, experience and soft skills from the reality.

Major internship tasks: Translating, arranging contracts and documents,

participating in drafting the short contracts

 Description of the internship place

Ba Dinh Anh Joint Stock Company is a company which builds houses and trades construction materials The company is located in No.15, Lane 6, Doi Nhan Street, Vinh Phuc ward, Ba Dinh District, Ha Noi City, Vietnam The company was established in 2011 and so far the scale of the company is continuously developing

There are some of the company's main business activities which are shown in following table:

Ordinal

number

8 Installing water supply systems, sewage systems,

heating and air-conditioning systems

F4322

12 Wholesaling liquid, gas, solid fuel and the relevant

products

G4661

13 Retailing motor fuel in specialized stores G47300

 The scale and the organizational structure of the company

There are over 15 employees working in the departments and about 200 workers working for the construction sites The company consists of a garage, a warehouse and an office The equipments for working and business are modern and safe Below

is the organizational structure map of the company:

There are four main departments and their functions in the company:

- The Technical Department:

The Technical Department has important role in providing technical support to the operations, consisting of supervision of repairs and maintenance equipments and machines Furthermore, they are responsible in carrying out audits as per the annual audit programs, developing and maintaining technical procedures and manuals, including maintenance procedures

- The Finance Department:

Director

(Mr Duong Van Luc)

Human Resources Department

Mrs Nguyen Thi Loan

Marketing Department

(Mr Nguyen Trung Tinh)

Finance Department

(Mr Dang Cong Doan)

Technical Department

(Mr Nguyen Van Hoang)

Sales Department

Advertising Department

The duties of finance department of a business are organizing the financial and accounting affairs including the provision of financial information They keep records of the purchases and sales and the capital of the company Simultaneously, they create a balance sheet and profit and loss account by managing the salary and finance

- The Marketing Department:

The Marketing department has responsibility in advertising and persuading customers to choose the company's services They have to produce advertising campaigns by gathering information from different source

The Human Resource Department:

The role of human resource department is admitting, training, and the dismissal of employees and workers in the company Besides, it can contribute to the company

by bring out the best in the employee

 Working Environment

Ba Dinh Anh Joint Stock Company has been considered to be a good working and developing for a long time The employees not only have many opportunities to cultivate their knowledge and experience in wholesaling construction materials and building houses field, but also can be accessed to many modern equipments and professional environment There are close connections between departments to create the unity and the harmonious co-ordination in the process of working The company gives his employees and workers many opportunities to develop themselves and contribute to him For example, they held some fair competitions Moreover, some good and creative ideas of his employees can be discussed and applied The company has many policies in offering some prizes to give to

employees who get good working results or have many achievements In addition, the active, friendly and open environment will ease pressure in working process In other hand, the company will equip the employees with the best working skills (working individually or in group) and give/provide you useful, meaningful lesson about business

2 Content of the report

 Personal plan

The following table gives some detail information about my works in seven weeks that I have completed:

1 - Learn about the company’s regulations

- Make the acquaintance of the others in the

workrooms and working environment

- Visit the departments in the company

- Receive the assignment and instructions of

the guide

- Reading materials or documents of company

- Adapt ourselves to new working environment

- Master the scale, structure and rules of company

- Have good instructions to work effectively

- Understand the company’s background, its missions, its works and my responsibilities when taking internship in the company

2 - Photocopy some reports and short contracts - Make the acquaintance of

some works from simple to more complex in the

- Classify and arrange English bills, receipts,

reports and contracts

- Translate and type the company’s texts and

documents

- Find some Vietnamese order-forms and

translate them into English

company

- Know more about the next duties

- Have more knowledge about reports and contracts on business

- Practice typing and translation skill

- Practice gathering information and English translation

3 - Collect and type the company’s English

documents

- Meet some foreign customers and introduce,

explain the company’s services if necessary

- Arrange different business documents and

put them in the order

- Practice gathering information and translate specialty vocabulary

- Practice and improve communication

- Have more knowledge and realize different business documents

4 - Translate the company’s scale map and

show the relationships between them

- Help some foreign customers understand the

- Complete the translation of the company’s scale map

- Convey some messages by

content in the placards’ company

- Translate some short contracts

description and imitation

- Practice and improve translation skills

5 - Type the company’s texts and documents

- Translate some short contracts

- Know more information about activities of the company

- Complete the translation of contracts

- Practice and improve translation skill

6 - Arrange and translate some longer and more

complex bills, contracts

- Translate some economic contracts and

orders from English to Vietnamese

- Practice gathering information and translate specialty vocabulary skills

- Improve English translation skill and

7 - Continue to translate the company’s

contracts

- Summarize the internship process and

complete the internship report

- Improve translation skill

- Realize the strengths and weaknesses in the internship process

- Receive useful comments and advises from the guide and the colleagues

- Have many interesting and meaningful lessons

- Learn from my own mistakes to get better in the future

3 Personal development

During the internship period at the company, I had gotten many interesting and meaningful lessons from my works and my colleagues who worked around and gave

me some useful helps I not only had many chances to improve my knowledge and experiences in wholesaling construction materials and building houses field, but also could be accessed to many modern equipments and professional environment All the knowledge, skills and experiences which I got during working at the company are very useful for my job in the future Because of lacking experiences, I met with many difficulties However, I had overcome those challenges and gained good results

This experience had helped me to improve my professional writing skill I am becoming familiar with structures, grammar in writing and how to effectively enrich

my vocabulary I also learned common English phrases in official documents which

is very useful for my future job In addition, I practiced English translation to translate materials and contracts of the company so I can learn many specialized words as well as phrases

I also learned how to use office machines, such as printer, scanner, photocopier, etc Moreover, I learned how to work on excel or Google Drive in working, saving and reckoning statistics I also know how to write a report, minutes, order, commend card, contract, and bill

Hopefully, they will be good keys for my next steps in the future

Below are the details about my tasks and knowledge, skills and experiences after completing each task

In the first week of the internship:

- Learn about the company’s regulations Simultaneously, making the acquaintance of the others in the workrooms and working environment

- Visit the departments in the company Especially, receiving the assignment and instructions of the guide, and reading materials or documents of company

These are not only the first important step but also a good chance for me to understand more about how the company works, to avoid mistakes in the process of working

In the next week, my tasks were:

- Classify and arrange English bills, receipts, reports, contracts, translate and type the company’s texts and documents

Those tasks help me collect some useful documents and necessary information about the company and make me more active and improve typing skill

- Find some Vietnamese order-forms and translate them into English

These are some simple documents which help me make accquaince of speciality vocabularies

In the third week:

- Collect, select and type the company’s English documents By collecting and

selecting documents, I got many experiences in gathering information and translate specialty vocabulary skills

- Meeting some foreign customers and introduce and explain the company’s services if necessary It is useful for me to improve and practice English

speaking skill and more confident

- Arrange different business documents and put them in the order: Normally, it is

not easy to classify types of business document This task helps me realize and distinguish them in wrong orders

In the fourth week:

- Translate the company’s scale map and show the relationships between them: It

was practiced as a translating skill, in which I can realize some function vocabularies and relationships between them

- Help some foreign customers understand the content in the placards’ company Sometime, exchange views of the company with foreign partners: In this task,

my difficulty is vocabulary source Therefore, it is a good idea for me to convey some concepts or something by using gestures and imitation skills It

is also useful in the communication It helps the listener understand rightly

In almost week of the internship:

- Translate some short contracts: It is a more difficult task It requires suitable

and exact using of vocabulary, grammatical structure I had learnt many complex structures and specialty vocabularies

- Translate some longer and more complex bills, contracts: I had many

experiences from gathering information and translating specialty vocabularies They are the different signs to recognize them and how to use good a structure to express a complex sentence

4 Suggestions

There is a long distance from the theory to the practice It was the reason for my nervous and worried feeling In the first week, we faced many difficulties However, when working in a friendly and professional environment, I was in tune for tasks quickly The enthusiastic help and whole-hearted instruction of the guides made me feel more confident and more active in the work In addition, colleagues were my closest friends They gave me many useful and valuable lessons and skills Since that time, I accumulated a lot of experience for myself In this report, there are many precious experiences which I would like to share everyone who will receipt next internship period: Firstly, It is necessary to have confidence Next, it is a good idea for you to follow guides’ instruction Finally, a serious and enthusiasm attitude will get much success Hopefully, each internship period will be a good time for you improve and develop your own knowledge and skills

5 Internship evidences

THAI NGUYEN UNIVERSITY

SCHOOL OF FOREIGN LANGUAGES

INTERNSHIP EVALUATION

Assessor:……… Department: ……… Comment:………

SOCIALIST REPUBLIC OF VIETNAM

Independence - Freedom - Happiness

……… ……….

………

………

………

………

Result:………

Certified by Academic & IR Department (Signature, full name, stamp) … /……/ 20….

Assessor (Signature, full name)