contemporary marketing 14th

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contemporary marketing 14th

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[...]... and marketing teams My editors—Michael Roche, Erin Berger, Scott Dillon, and John Rich—provided another Contemporary Marketing winner Special thanks also go to my marketing manager, Mike Aliscad Dave Kurtz 1 PART Designing Customer-Oriented Marketing Strategies 1 Chapter 1 Marketing: The Art and Science of Satisfying Customers Chapter 2 Strategic Planning in Contemporary Marketing Chapter 3 The Marketing. .. Reaching Target Markets 296 Undifferentiated Marketing 296 | Differentiated Marketing 297 | Concentrated Marketing 297 | Micromarketing 298 Selecting and Executing a Strategy 299 Strategic Implications of Marketing in the 21st Century Review of Chapter Objectives 300 301 Assessment Check Answers 302 | Marketing Terms You Need to Know 304 | Other Important Marketing Terms 304 | Assurance of Learning... MARKETING PROFESSIONALS Anatomy of a Successful Sales Call 420 13 408 Talking about Marketing Careers with Mark A Mercurio 410 Continuing Video Case: Green: It’s Not Just for Earth Day Anymore 412 DISTRIBUTION DECISIONS 413 Marketing Channels and Supply Chain Management 414 The Role of Marketing Channels in Marketing Strategy Types of Marketing Channels 417 418 Direct Selling 419 | Channels Using Marketing. .. Kurtz, Contemporary Marketing, continues to evolve, both as a product and as a brand This 14th edition of Contemporary Marketing continues to develop and grow with new cases and examples, as well as a new emphasis on Green Marketing As with every good brand, though, the patterns of innovation and excellence established at the beginning remain steadfast The goals and standards of Boone & Kurtz, Contemporary. .. lecture presentations ୴ Contemporary Marketing received the William Holmes McGuffey Award for Excellence and Longevity, a testament to its many contributions to the field of marketing Going Green In addition to a continuing commitment to focus on brand evolution, this new edition of Contemporary Marketing takes a hard look at an important new topic in the marketing world— green marketing Throughout the... 252 Online Reputation Management: Legitimate Marketing or Cover-Up? 257 Conducting International Marketing Research MARKETING SUCCESS Computer Technology In Marketing Research Ruf Strategic Solutions Taps Data for Kansas Tourism 260 237 Marketing Research and Sales Forecasting 238 Marketing Research Methods SOLVING AN ETHICAL CONTROVERSY 233 Talking about Marketing Careers with Anne Saunders 234 Voice... How Boone & Kurtz’s Contemporary Marketing Evolved into the Leading Brand in the Market For more than three decades, Contemporary Marketing has provided the latest in content and pedagogy Our current editions have long been the model for our competitors’ next editions Consider Boone & Kurtz’s proven record of providing instructors and students with pedagogical firsts: ୴ Contemporary Marketing was the... firsts: ୴ Contemporary Marketing was the first introductory marketing text written specifically for the student—rather than the instructor—featuring a conversational style that students readily understand and enjoy ୴ Contemporary Marketing has always been based on marketing research, written the way instructors actually teach the course ୴ Contemporary Marketing has always employed extensive pedagogy—such... Types of Promotion 504 Sponsorships 505 How Sponsorship Differs from Advertising 505 Direct Marketing 506 Direct Marketing Communications Channels 507 | Direct Mail 507 | Catalogs 507 | Telemarketing 508 | Direct Marketing via Broadcast Channels 509 | Electronic Direct Marketing Channels 510 | Other Direct Marketing Channels 510 Developing an Optimal Promotional Mix 511 Nature of the Market 511 | Nature... Pedagogy The reason Boone & Kurtz came together to write the first edition of Contemporary Marketing was revolutionary They wanted to write a book about marketing that wasn’t an encyclopedia: a text students would find interesting, a text filled with interesting examples and pedagogy As with every edition of Contemporary Marketing, the 14th edition is packed with new pedagogical features to keep students interested . of Marketing 13 Marketing in Not-for-Profit Organizations 13 | Characteristics of Not-for-Profit Marketing 14 Nontraditional Marketing 15 Person Marketing 15 | Place Marketing 16 | Cause Marketing. Customer-Oriented Marketing Strategies 1 Chapter 1 Marketing: The Art and Science of Satisfying Customers 2 Chapter 2 Strategic Planning in Contemporary Marketing 32 Chapter 3 The Marketing Environment,. Marketing 16 | Cause Marketing 17 | Event Marketing 17 | Organization Marketing 18 From Transaction-Based Marketing to Relationship Marketing 18 Using Interactive Marketing to Build Relationships 19

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Mục lục

  • PART 1 DESIGNING CUSTOMER-ORIENTED MARKETING STRATEGIES

    • Chapter 1 Marketing: The Art and Science of Satisfying Customers

      • OPENING VIGNETTE: Xerox: From Copies to Networking

      • Four Eras in the History of Marketing

      • ETIQUETTE TIPS FOR MARKETING PROFESSIONALS: How to Network

      • Extending the Traditional Boundaries of Marketing

      • From Transaction-Based Marketing to Relationship Marketing

      • Costs and Functions of Marketing

      • Ethics and Social Responsibility: Doing Well by Doing Good

      • MARKETING SUCCESS: Wal-Mart’s Big Environment Push: Green SuperCenters

      • SOLVING AN ETHICAL CONTROVERSY: Does “Green” Light Have a Dark Side?

      • Strategic Implications of Marketing in the 21st Century

      • Review of Chapter Objectives

      • Marketing Terms You Need to Know

      • Other Important Marketing Terms

      • Assurance of Learning Review

      • Projects and Teamwork Exercises

      • Video Case 1.2 Marketing: Satisfying Customers at Flight 001

      • Chapter 2 Strategic Planning in Contemporary Marketing

        • OPENING VIGNETTE: Target’s Strategy: Low Prices, High Design, Green Practices

        • Marketing Planning: The Basis for Strategy and Tactics

        • ETIQUETTE TIPS FOR MARKETING PROFESSIONALS: Planning Virtual Meetings

        • Steps in the Marketing Planning Process

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