Internship report english teacher at patado language school

HANOI UNIVERSITY FACULTY OF INTERNATIONAL STUDIES Lecturer: Nguyén Thi Diéu Huong Company: PATADO Language School Student’s Name: Nguyén Linh Chi Internship position: English Teac

HANOI UNIVERSITY FACULTY OF INTERNATIONAL

STUDIES

Lecturer: Nguyén Thi Diéu Huong Company: PATADO Language School

Student’s Name: Nguyén Linh Chi Internship position: English Teacher

ACKNOWLEDGMENT

My internship at PATADO Language School provided me with an excellent opportunity

to learn what it is like to be taken seriously as a teacher I have learned a lot over the last few months by observing and receiving instruction from my colleagues, as well as completing assigned tasks under the supervision of my mentor

To begin, I would like to express appreciation to Mr Pham Dam Khanh for giving me the opportunity to practice at PATADO Next, I want to acknowledge Mr Nguyén Thu Trang,

my internship mentor, for guiding and teaching me so much during my time there Ms Trang has been extremely helpful and enthusiastically instructed me on every task that has been assigned to me Finally, I would like to express my gratitude to everyone at PATADO Language School, especially the academic department, for creating a welcoming environment in which I can carry out my duties

Finally, I want to acknowledge Hanoi University's Faculty of International Studies for allowing students like me to push themselves academically, solidify their knowledge, and develop their skills while interacting with others in a learning environment The department's teachers' assistance, as well as the internship program, greatly aided me in improving myself and gaining valuable experience before beginning a career I would also like to thank Ms Nguyén Thi Diéu Huong, the lecturer in charge of my internship, for answering all of my internship-related questions during the course of developing and completing this internship report

I appreciate any future comments and suggestions on how to improve my abilities for my career To meet my professional goals, I will strive to maximize newly acquired skills and knowledge while also working to advance them

Nguyen Linh Chi

Lecturer’s comment

Signature of Lecturer

Table of Contents

II INTERNSHIP DETAILS: 8 2.1 POSI(iOH c nọ nọ ng HH TH TH TH 011080 10 08916091800010001801001/100018 8 2.2 Job Description and Responsibilities 8

I INTERNSHIP RESULTS: 11 3.1 Summary of activities during the internship: 11

Picture 1 PATADO’s logo and office

e Name: PATADO Language School/Trung Tam Dao Tao Anh Nge PATADO

e Address: 21 Dang Tién Déng, Trung Liét, Déng Da, Ha N6i

1.2 History and development

PATADO Language School, also known as Trung Tam Đào Tạo Anh Ngữ PATADO, is a leading institution for certified English language instruction and communication that offers both traditional and online learning options It was founded by its parent company EDUTECH Vietnam Education Joint Stock Company Since its establishment in 2018, the school quickly distinguished itself as a prestigious organization with a highly effective

and interactive learning environment in Vietnam PATADO, through a team of dedicated,

experienced, knowledgeable, and enthusiastic teachers, provides quality education to students of all ages at an affordable price Despite having been in operation for less than 5 years, the institution has grown rapidly, earning the trust of those seeking to learn English

in Vietnam and elsewhere PATADO actively participates in social activities such as awarding scholarships, organizing extracurricular activities, and more, in addition to contributing to the cause of teaching English as a foreign language

1.3 Vision and Missions

PATADO aspires to be one of the top centers offering modern language education solutions for students of all ages, as well as English courses at home for students from other countries such as Korea, Japan, and the Philippines, among others, with the goal of becoming a leading brand in English language teaching in Vietnam

English is regarded as a necessary second language in the current globalization trend Almost all programs require a combination of English materials, whether studying, teaching, or working Those who are unable to keep up with and comprehend this language are at a significant disadvantage As a result, PATADO was created to address the difficulties and challenges that students face, thereby improving everyone's knowledge and assisting students in effectively practicing English at home Learners have the authority to

evaluate teachers based on a variety of criteria, such as interactivity, voice skills,

questioning techniques, teaching skills, and so on

The center's teachers are all guaranteed to have prestigious pedagogical qualifications and extensive experience in the field, thanks to strict teacher selection requirements and special requirements to be able to teach classes and impart knowledge to students PATADO English teachers can be found everywhere, catering to the teaching and learning needs of students from various countries All teachers always focus on orienting and encouraging self-study skills, while providing maximum support for students to master the knowledge they are taught, in the spirit of creating an open, creative, and friendly educational environment Learn and master the necessary techniques for the test; additionally, the teacher will care for and closely monitor the student's learning so that they can achieve the

best results

The center allows students to choose any time between 7 a.m and 24 p.m Students can choose the number of lessons per week based on the teacher's goals and suggestions The learning path is always designed in accordance with each student's age and ability to help absorb knowledge in the most comprehensive and effective way possible The courses are designed to meet the needs of all students, whether they are working or studying, adults or

children, and so on

1.4 Organizational Structure

Mr Pham Dam Khanh, the CEO of PATADO, is in charge of organizing and overseeing all center operations, as well as managing and planning the facility's development strategy

Under him are the four departments of education, business, marketing, and human

resources, each of which serves a different purpose in the growth of the company

Picture 2, PATADO’s organizational structure

The academic department's primary responsibility is to monitor everyone's behavior in the classroom, particularly the teachers and students They are also in charge of assisting students with any questions or concerns they may have about the course The human resources department is in charge of employee hiring, onboarding, training, termination,

and benefits

Other divisions, such as sales and marketing, make significant contributions to the

company's development and growth While the marketing department promotes a company's brand, goods, and services, the sales department contacts prospective students

to discuss enrollment in the courses and sells other goods and services, such as PATADO

language courses and study materials In order to ensure future sales, they also conduct cost-benefit analyses with current and prospective clients and strive to maintain a positive working relationship

Il INTERNSHIP DETAILS:

2.1 Position

Academic managers and teachers must exchange work at the center via communication or in-person meetings, depending on the center's working requirements Teachers will also be given class management monitoring files to complete on a daily basis so that the center's management can carefully monitor the teachers' development I worked as an English teacher in the Academic Department during my internship, and Ms Trang, my internship mentor who is also an academic manager, keeps track of my progress in terms of my teaching responsibilities for my report

2.2 Job description and responsibilities

The majority of my work and responsibilities during my internship revolved around teaching the center's students

I am in charge of teaching English to students online via platforms such as Zoom, Skype, and Google Meet, as well as in person at the center's office, with each course having its own curriculum I must prepare materials and textbooks in accordance with the center's instructional plan I will receive lesson plans and important student information a few weeks before each course, as well as the requirement to prepare a variety of lesson materials

to aid student learning and incorporate more ideas and initiatives into the lesson plan to make it more engaging and appealing

My responsibilities include monitoring students’ participation in class, assessing them, checking their homework, tutoring weak students, helping students in reviewing lessons, and directing them to study a variety of related topics I am required to assign homework

to students after each lesson so that they can practice new information As their teacher, I

am tasked with assisting students with assignment correction and answering questions about knowledge and classroom issues I also work with the center to track student participation and return assignments so that they are aware of how each student learns and

completes homework Among my responsibilities are teaching and mentoring students in self-study, research, and participation in foreign language discussions organized or suggested by the center

Finally, PATADO's educational service orientation of extra tutoring is highly valued by many students In order to better understand my student's learning styles, I frequently ask them how well they understood the lectures we were listening to I will then devise a strategy for directing or providing materials outside of school hours to ensure that the output meets the expectations of both the center and the students and a survey of student needs for improvement

2.3 Work Schedule

Working schedule: From 18:00 to 22:00, Monday to Friday

e Online classes: Every Tuesday and Thursday 8 classes per week, each lasting one hour

e Offline classes: Every Monday, Wednesday, and Friday 6 classes per week, each lasting two hours

Class size for each type of class:

e Offline classes: 3 — 5 students per class

e Online classes: | — 2 students per class

Class programs:

e For offline classes, I taught IELTS and TOEIC training programs to both students and working adults, using Cambridge English materials such as Cambridge English: Complete IELTS Band 4 — 5, Cambridge English: Complete IELTS Band 5 — 6.5, Cambridge English: Complete IELTS Band 6.5 — 7.5 I also taught 4-skill English classes to high school students, with the content adhering to the Ministry of

Cambridge English Cambridge English Cambridge English

IELTS | IELTS 5 IELTS

ands 4-5 [ Bands 5-65 TA Kì)

nt’s Book 1 Ũ Student’s Book wiih Ans: ” > Student’s Book

ESI OR Ra RECA oe ON ee ee hte en] at eeu Re)

SACH HOC SINH

Picture 3 Teaching materials used during offline classes

e For online classes, I used Pearson's Top Notch books to teach English Communication classes to high school students and working adults, focusing on communicative knowledge and languages used in English

TOP NOTCH TOP NOTCH

Picture 4 Teaching materials used during online classes

Il INTERNSHIP RESULTS:

3.1 Summary of activities during the internship:

During my internship, I taught and tutored English to nearly 50 students ranging in age from 16 to 50, with half of them being international students studying online from various countries around the world I also worked together with academic staff to organize student events such as "Read Aloud Camp," which pairs students from various courses to read and share their favorite English stories I was also involved with "Graduation Day,” which is held for students who finish their courses and achieve the desired academic results Furthermore, I took part in the monthly review of the learning materials, providing feedback on what should be changed or added

11

be interested in teaching When compared to other teachers with prior experience, such as

those from Hanoi National University of Education, this at first raised some concerns

among students about my ability to teach effectively Initially, my instruction was not

delivered in a clear, concise, and understandable manner because I was having difficulty

guiding and instructing students in classes As a result, some students were unsure of their English level or the knowledge they gained after class before I improved

Furthermore, some of my issues were the result of my own shortcomings The first problem

is a lack of practical knowledge, which includes communication abilities and work experience Because attending university is quite different from working in an office, I had difficulty at first adjusting my appearance and behaviors, from my attitude to my tone of voice, to be more professional and appropriate for the job requirements Another issue I encountered during my internship was that I could not find a way to balance my time between work and study, which put me under a lot of stress early on because I couldn't keep up with the workload

b Solutions

For all of my problems, I defined the main difficulties or mistakes and discovered solutions

to the problems I encountered during my internship, and they show significant positive progress in my growth