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Luận văn thạc sĩ Hệ thống thông tin quản lý: Fintech trong giáo dục: Hệ thống chấm điểm tín dụng dành cho sinh viên cao học ngành hệ thống thông tin quản lý trường Đại học Bách Khoa TP.HCM

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ABSTRACT

Ho Chi Minh City University of Technology is a leading university in Vietnam However, in recent years, there is always a certain number of students cannot complete the program; due to financial difficulties Therefore, the author of the research would like to propose a solution by developing a credit scoring system for students, specifically for Management Information System Program The future system would help the university in three aspects Firstly, Bach Khoa University could be able to identify students who has financial difficulties at the enrollment stage As a result, HCMUT could provide financial support to help students to focus on improving knowledge without being pressured by the learning costs Secondly, this system can grasp the necessary conditions to improve the quality of teaching and graduation Finally, the credit scoring solution for students provide a transparent mechanism to reduce the human errors and bias in the process of reviewing financial aid for students; because the scoring process will be done by algorithms The model to be built in the solution is based on Decision Tree algorithms and the accuracy is 91,7% The thesis has built a prototype to simulate how to operate a credit scoring system for students in an automated and data-driven approach This is the first step to build a complete system in the future and to replace manual operations, consuming a lot of human resources and time for processing.

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Trang 15

1.4 *LӟL+ҥn Cӫa NghiHƸn Cӭu

x 9ӅÿӕLWѭӧQJQJKLrQFӭXKLӋQWҥLYuNK{QJFyGӳOLӋu PүXWӯFiFWUѭӡQJÿҥL KӑF QyL FKXQJ KRһF WUѭӡQJ ĈҥL KӑF %iFK KRD QyL ULrQJ QrQ ÿӕLWѭӧQJQJKLrQFӭXÿѭӧFJLӟLKҥQFKR69FDRKӑFQJjQKHTTTQL

x 9Ӆ P{ KuQK FKҩP ÿLӇP OXұQ YăQ ÿѭӧF [k\ GӵQJ GӵD WUrQ YLӋF WKDPNKҧR QJKLrQFӭX ³3KѭѫQJ3KiS'ӵÿRiQ[ӃSKҥQJYjNKDLWKiFGӳOLӋXJLiRGөFEұFFDRKӑF´FӫD$VPDD$(OEDGUDZ\ và nJKLrQFӭXYӅ³ĈLӅXWUDFiF\ӃXWӕҧQKKѭӣQJÿӃQKLӋXVXҩWKӑFWұSFӫDSV WURQJWUѭӡQJÿҥLKӑF´GR$ELJDOH:\QQWKӵFKLӋQ

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PhXቲRቲng phip njy sӱ dөQJTX\ӃWÿӏnh chӫ quan cӫDFKX\rQJLDOjPYLӋFOkXnDǍm trong ngjnh vj trong chtnh tә chӭc cy nhu cҫu thӵc hiҽƸn chҩPÿLӇm ttn dөQJ ÿӇ chӑn ra cic phDƸn kh~c cҫQ ÿXቲӧc chҩP ÿLӇP ĈDƸy lj phXቲRቲng phip nhanh nhҩWÿӇ xiFÿӏnh cic phDƸn kh~F69ÿXቲӧc chҩPÿLӇm

2 Dӵa vjo kӃt quҧ xic suҩt thӕng kHƸ ± (Statistical):

PhXቲRቲng phip njy dӵa vjo kӃt quҧ phDƸn ttch dӳ liҽƸu qui khӭ ÿӇ ÿXቲa ra danh sich cic phDƸn kh~c cҫQÿXቲӧc chҩPÿLӇm

3 Dӵa vjo sӵ kӃt hӧp giӳa ê kiӃn chuyHƸn gia vj kӃt quҧ xic xuҩt thӕng kHƸ (Hybris)

Ty thuӑƸc vjo sӕ lXቲӧng vj FKҩWOXቲӧng dӳ liҽƸu mj tә chӭc cy thu ch~ng ta cy thӇ sӱ dөng mӑƸt trong ba phXቲRቲng phip trHƸQÿӇ xiFÿӏnh cic phDƸn kh~FÿӇ chҩPÿLӇm ThRƸng thXቲӡng, cic tә chӭc tji chtnh ngDƸn hjng sӁ sӱ dөng phXቲRቲng phip ³kӃt hӧp - hybris´ ÿӇ xiF ÿӏnh cic phDƸn kh~c NguyHƸn nhDƸn chtnh thXቲӡng lj do dӳ liҽƸu qui khӭ cӫa mӑƸt tә chӭFÿRቲn lҿ khRƸQJÿӫ nhiӅu vj cy chҩt lXቲӧQJÿӫ tӕWÿӇ xDƸy dӵng mӑƸt

Trang 32

mRƸ hunh tiHƸn ÿRin mҥnh dӵa hojn tojn vjo phXቲRቲng phip xic xuҩt thӕng kHƸ MҥǍt khic, mRƸ hunh xDƸy dӵng hojn tojn dӵa trHƸn ê kiӃn chӫ quan cӫa chuyHƸn gia trong nӑƸi bӑƸ ngDƸn hjng sӁ khRƸQJ ÿXቲӧc ngDƸn hjng nhj nXቲӟc, cic tә chӭc kiӇm toiQ ÿӑƸc hay nhj ÿҫu tXቲ cRƸng nhҥƸn kӃt quҧ

Trong bӕi cҧnh cӫa WUѭӡQJĈ+%.73+&0, viҽƸc lӵa chӑn phDƸn kh~c sinh viHƸn cҫQ ÿXቲӧc chҩP ÿLӇm ttn dөng nHƸQ ÿXቲӧc thӵc hiҽƸn theo thRƸng qua kӃt hӧp ê kiӃn JLӳDFiFFKX\rQJLD± OjTXҧQWUӏYLrQSKzQJJLiRYөKRһFSKzQJÿjRWҥRYӟLNӃWTXҧ[iF[XҩWWKӕQJNr7URQJÿyêNLӃQFӫDFiFFKX\rQJLDVӁJL~SÿӏQKKuQKTX\WUuQKQJKLӋSYөSKKӧSYӟLP{LWUѭӡQJYj KLӋQWUҥQJFӫD69&zQP{KuQK[iF[XҩWWKӕQJNrQJѭӡLYұQKjQKKӋWKӕQJFyWKӇGӵDYjRNӃWTXҧSKkQORҥLÿӇOjPWKDPFKLӃXÿѭDUDTX\ӃWÿӏQKWKHRÿӏQKKѭӟQJGӳOLӋX GDWD-driven)

3.1.1.10{WҧTX\WUuQK

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Trang 33

[XҩWEҧQEҵQJWLӃQJQѭӟFQJRjLKRһFEjLEiRÿăQJWUrQWҥSFKtNKRDKӑFQѭӟFQJRjLX\WtQFySKҧQELӋQKRһFWKDPJLDÿӅWjL1&.+FiFFҩSÿmÿѭӧFQJKLӋPWKX ÿӕL YӟL+9QăPFXӕL 

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Trang 34

EӝSKұQGX\ӋWÿѫQ Ĉ{LNKLPӝWOӛLWURQJTX\WUuQKGRVDLVyWFӫDQJѭӡLGQJFyWKӇNKLӃQÿѫQTXD\WUӣOҥLEѭӟF[ӱOêWUѭӟFÿy

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3.1.2ĈӅ[XҩWTX\WUuQK

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Hình 020jQKuQKQKұSGӳOLӋXÿӇNKӣLWҥRTXiWUuQKÿӇWKӵFKLӋQFKҩPÿLӇPWtQGөQJ

Trang 35

+uQK0jQKuQKQKұSÿӕLVRiWYӟLGӳOLӋX0669ÿӇNLӇPWUDEѭӟFÿҫX

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Trang 37

3.1.2.10{WҧKӋWKӕQJÿѭӧFÿӅ[XҩW

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Trang 38

o %ҧQ JKL NK{QJ KӧS OӋ VӁ NK{QJ ÿѭӧF WKӵF KLӋQ FKҩP 1JѭӡL GQJKRһFTXҧQWUӏYLrQVӁQKұQÿѭӧFWK{QJEiRWѭѫQJӭQJWUrQPjQKuQKKӋWKӕQJ

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