Perception and processing constraints• Expectations influence perceptions.• People see what they want to see.• People experience cognitive dissonance when they simultaneously hold two th
Trang 1Chapter 5: Heuristics and Biases
Powerpoint Slides to accompany Behavioral
Finance: Psychology, Decision-making and Markets
by Lucy F Ackert & Richard Deaves
Trang 2Perception and processing
constraints
• Expectations influence perceptions.
• People see what they want to see.
• People experience cognitive dissonance when they simultaneously hold two thoughts which are psychologically inconsistent.
Trang 3Perception and the frame
• Perception is not just seeing what’s there –
but it is influenced by the frame:
– How tall is that sports announcer?
– Halo effects: Someone who likes one outstanding
attribute of an individual likes everything about the individual
– Primacy vs recency effects
Trang 4• With emotion playing a role
– It is prone to self-serving distortion (hindsight
bias)
Trang 5• Heuristics or rules-of-thumb: decision-making shortcuts.
• Necessary because the world, being a
complicated place, must be simplified in order
to allow decisions to be made.
• Heuristics often make sense but falter when used outside of their natural domain
Trang 6Type 1 & 2 heuristics
• Type 1: Autonomic and non-cognitive,
conserving on effort.
– Used when very quick choice called for
– Or when it’s “no big deal”
• Type 2: Cognitive & requiring effort.
– Used when you have more time to ponder
• Type 2 can overrule Type 1.
Trang 7Self-preservation heuristics
• Hear a noise with an unknown source?
– Move away till you know more
• Food tasting off?
– Stop eating it
• These make good sense.
• Other heuristics, which are more cognitive,
are related to comfort with the familiar…
Trang 8Example: Diversification heuristic
• Observe people at a buffet…
– Many people are trying a bit of everything – Nobody wants to miss out on something
good
• Diversification sometimes comes
naturally.
Trang 9Example: Ambiguity aversion
• In experiments, people are more willing to bet that a ball drawn at random is blue if they
know the bag contains 50 red and 50 blue.
– Than if they know a bag contains blue and red
balls in unknown proportions
• Lesson: people are more comfortable with risk
vs uncertainty (ambiguity).
Trang 10Example: Status quo bias or
endowment effect
• What you currently have seems better than
what you do not have.
• Experimental subjects valued something that they possessed (after it was given to them)
more than they would have if they had to
consciously go out and buy the item.
Trang 11Example: Information overload
• Experiment involving tasting jams and jellies in
a supermarket.
• Treatment 1: Small selection.
• Treatment 2: Large selection.
• Which attracted more interest?
– Treatment 2.
• Which lead to more buying?
– Treatment 1.
Trang 12• People judge probabilities “by the degree to which A is representative of B, that is, by the degree to which A resembles B.”
– A can be sample and B a population OR A can be a person and B a
group OR A can be an event/effect and B a process/cause
• Behaviors associated with representativeness:
Trang 13Conjunction fallacy
• Which seems more likely?
– a Jane is a lottery winner.
– b Jane is happy lottery winner.
• Many pick b, but a must have a higher probability, as
a Venn diagram clearly shows.
• Problem: conjunction fallacy.
Trang 14Conjunction fallacy: Venn diagram
Trang 15Base rate neglect and Bayes’ rule
• pr(B|A) = pr(B) * [pr(A|B) / pr(A)]
• This is a way of updating your probability
estimate based on new information.
• You have a barometer that predicts weather.
• Example:
– pr(rain) = pr(R) = 40%
– pr(dry) = pr(D) = 60%
– pr(rain predicted | rain) = pr(RP|R) = 90%
– pr(rain predicted | dry) = pr(RP|D) = 2.5%
Trang 16Bayes’ rule cont.
• Best prediction of tomorrow’s weather
without looking at barometer is prior (base
rate) distribution: you would say 40% chance
of rain.
• What should you predict when barometer
predicts rain? That is, what is probability of rain conditional on rain being predicted?
• pr(R|RP) = pr(R) * [pr(RP|R) / pr(RP)]
Trang 17Bayes’ rule cont ii.
• We first need to work out pr(RP).
Trang 18Bayes’ rule cont iii.
• Next work out pr(RP D).
• Begin with conditional probability:
pr(RP|D) = pr(RP D) / pr(D)
• Re-arrange:
pr(RP D) = pr(RP|D) * pr(D) = 025 * 6 = 015
• Therefore pr(RP) = 36 + 015 = 375
• Note that the barometer (conservatively)
predicts rain less than it actually rains.
Trang 19Using Bayes’ rule
• Best prediction of tomorrow’s weather without looking at barometer is prior (base rate)
distribution: you would say 40% chance of rain.
• What should you predict when barometer
Trang 20Hot hand phenomenon
• Sometimes people feel that
distribution/population should look like
sample, but sometimes they feel sample
should look like distribution/population.
– Former is especially true if people aren’t sure
about nature of distribution/population.
– As in hot hand phenomenon in sport:
• In basketball, it is erroneously thought that you should give ball to hot player
Trang 21• “We are due for heads.”
– Winning lottery numbers are avoided based on
mistaken view that they are not likely to come up
Trang 22Overestimating predictability
• Tendency to underestimate regression to
mean – amounts to exaggerating predictability.
• GPA example: subjects were asked to predict GPA in college from high school GPA of
entrants to the college.
– High school average GPAs: 3.44 (sd = 0.36); GPA achieved at college was 3.08 (sd = 0.40)
– One student was chosen: high school GPA of 2.2
– People underestimated mean regression for this
Trang 23low-Biases related to representativeness
Trang 24– Most people will come up with a low
estimate: anchored on product of first 4 or 5.
– A bit better (but still too low) with:
8 * 7 * 6 * 5 * 4 * 3 * 2 * 1
Trang 25Anchoring bias: Example of anchoring
to irrelevant info
• Wheel with numbers 1-100 was spun
– Subjects were asked:
• 1 Is the number of African nations in the UN more or less than wheel number?
• 2 How many African nations are there in the UN?
– Answers were highly influenced by wheel:
• Median answer was 25 for those seeing 10 from wheel.
• Median answer was 45 for those seeing 65 from wheel.
– Grasping at straws!
Trang 26Anchoring vs representativeness
• Anchoring says new information is discounted.
• Representativeness (base rate neglect variety) says people are too influenced by latest
information.
• Potential conflict between anchoring and
representativeness in how people deal with new evidence.
• Which is right?
– Perhaps both depending on situation…
Trang 27Anchoring vs representativeness ii.
• It is argued that people are “coarsely
calibrated.”
• Suppose morning forecast is for sun Day
starts sunny You go on a picnic.
– Some dark clouds start to move in
– You are anchored to prior view and discount
clouds
– More dark clouds: the same thing
Trang 28Anchoring vs representativeness iii.
– Even more dark clouds.
– Now you coarsely transition – thinking that “it’s
going to rain for sure!”
– What is reality? Never 0% or 100% New
information should alter probabilities but a
flip-flop doesn’t make sense.
• Coarse calibration has been used to explain tendency for prices to trend and eventually reverse.
Trang 29Preview of financial errors from
heuristics and biases
• Expectations influence perceptions:
– If most people are saying good/bad things about company, you will “find” good/bad things
• It has been argued that cognitive dissonance can:
– Explain why people don’t exit poorly-performing mutual funds
Trang 30Preview of financial errors from
heuristics and biases ii.
Trang 31Preview of financial errors from
heuristics and biases iii.
• Representativeness (and halo effects)
– “Good companies are good stocks” thinking may lead to value advantage
• Recency
– May explain chasing winners
• Anchoring and slow adjustment coupled with representativeness
– May explain momentum and price reversal