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Tiêu đề New Information and Communication Technology Implementation of Technology in IBM
Tác giả Phan Thị Thanh Tân, Đỗ Hàn Hoài Phương, Tạ Minh Uyên, Võ Đặng Yến Nhi, Trần Thị Như Hoài
Người hướng dẫn Lê Thị Kim Hiền
Trường học Vietnam National University, Ho Chi Minh City University of Economics and Law
Thể loại Final Project
Năm xuất bản 2023
Thành phố Ho Chi Minh City
Định dạng
Số trang 42
Dung lượng 1,14 MB

Cấu trúc

  • I. Overview of the technology (0)
    • 1.1. Concepts (4)
    • 1.2. Characteristics (5)
    • 1.3. Current trends/ applications in business (6)
    • 1.4. Challenges and Impact to different aspect of business (8)
  • II. Technology implementation in business (0)
    • 2.1. Business brief overview (history, vision and mission, operations)… (0)
    • 2.2. SWOT/ Market analysis/ Competitor research (17)
    • 2.3. How organization use technology (0)
      • 2.3.1. The application and its function (22)
      • 2.3.2. Data collection/ User feedback (23)
      • 2.3.3. Administration/ Productivity (24)
        • 2.3.3.1. Administration (24)
        • 2.3.3.2. Productivity (26)
      • 2.3.4. Training, registration, and legal (27)
        • 2.3.4.1. Training (27)
        • 2.3.4.2. Registration (28)
        • 2.3.4.3. Legal (29)
  • III. Assessment on the technological implementation (0)
    • 3.1. Overall outcomes (30)
    • 3.2. Advantages and disadvantages (32)
    • 3.3. Proposal on improvement (38)

Nội dung

ConceptsIBM, which stands for International Business Machines Corporation, is a multinational technology company that operates in various sectors, including hardware, software, and servi

Overview of the technology

Concepts

IBM, which stands for International Business Machines Corporation, is a multinational technology company that operates in various sectors, including hardware, software, and services The company was founded in 1911 and has since become one of the largest and most influential technology companies in the world.

IBM’s core concepts revolve around innovation, technology leadership, and providing solutions to complex business challenges Here are some key concepts associated with IBM:

1 Innovation: IBM has a strong focus on innovation and has a long history of pioneering technological advancements The company invests heavily in research and development to drive innovation in areas such as artificial intelligence, cloud computing, quantum computing, and more.

2 Technology Leadership: IBM strives to be at the forefront of technology and aims to provide cutting-edge solutions to its clients The company has a strong reputation for its expertise in areas like data analytics, cybersecurity, blockchain, and enterprise computing.

3 Client-Centric Approach: IBM places a strong emphasis on understanding its clients’ needs and delivering tailored solutions The company works closely with clients to develop innovative strategies, implement technology solutions, and help them achieve their business objectives.

4 Cognitive Computing: IBM is a pioneer in cognitive computing, which involves systems that can understand, reason, and learn from data The company’s flagship cognitive computing platform, Watson, is known for its ability to analyze vast amounts of data, understand natural language, and provide insights to users.

5 Social Responsibility: IBM is committed to corporate social responsibility and actively engages in initiatives related to sustainability, diversity and inclusion, and community development The company aims to use technology to address societal challenges and make a positive impact on the world.

6 Open Standards and Collaboration: IBM believes in the power of open standards and collaboration The company actively contributes to open- source projects and works with partners and clients to develop interoperable solutions that drive innovation and benefit the industry as a whole.

These concepts reflect IBM’s overall mission to help clients leverage technology to transform their businesses, drive growth, and create a better future.

Characteristics

IBM (International Business Machines Corporation) is a multinational technology company known for its innovation and expertise in various fields Some of the key characteristics of IBM include:

1 Longevity: IBM was founded in 1911, making it one of the oldest and most established technology companies in the world Its long history demonstrates its ability to adapt and evolve with changing times.

2 Innovation: IBM has a strong focus on research and development, consistently driving technological advancements It holds numerous patents and has made significant contributions to fields such as artificial intelligence, cloud computing, quantum computing, and data analytics.

3 Global Presence: IBM operates in over 175 countries, making it a truly global company It has a strong presence in both developed and emerging markets, serving a wide range of industries and clients.

4 Diversified Portfolio: IBM offers a diverse range of products and services, including hardware, software, consulting, and IT services Its portfolio covers areas such as cognitive computing, blockchain, cybersecurity, data management, and cloud infrastructure.

5 Commitment to Sustainability: IBM places a strong emphasis on sustainability and corporate responsibility It has set ambitious goals to reduce its carbon footprint, promote renewable energy, and contribute to societal well- being through initiatives like SkillsBuild and Call for Code.

6 Strong Ethical Values: IBM has a reputation for maintaining high ethical standards It upholds principles such as trust and transparency, and its commitment to ethical business practices has earned it recognition and accolades from various organizations.

7 Customer-Centric Approach: IBM focuses on understanding and meeting the needs of its customers It works closely with clients to provide tailored solutions and support their digital transformation journeys.

8 Embracing Diversity and Inclusion: IBM values diversity and inclusion, recognizing the importance of different perspectives and experiences.

It actively promotes diversity within its workforce and supports initiatives that foster inclusivity.

These characteristics have contributed to IBM’s success and position as a leading technology company in the global market.

Current trends/ applications in business

Blockchain in the Healthcare & Life sciences sector

1 Blockchain has a strong affinity with numerous specific use cases across the Healthcare & Life sciences sector

The technology enables company workflows to transcend corporate boundaries and execute autonomously via smart contracts It provides a trusted, shareable, single source of truth upon which myriad distributed applications can be built that provide services in a decentralized manner Specifically, there’s strong affinity between blockchain and sector-wide problems around traceability and security of pharma supply chains, trusted proof of health status (e.g vaccine passports), and facilitating the selective sharing of wider medical data to aid clinical research and multi-institution treatments.

2 Industry inertia is being exerted by influential players who see widespread transformation as a threat to their incumbent position – and who are still able to hold sway in key areas of the market

In many Healthcare & Life sciences scenarios, key stakeholders may well say that they can see blockchain’s potential for business benefits; and indeed there are well-argued cases in specific areas However, a general inertia is holding things back; as are specific concerns on the part of some stakeholders that blockchain-inspired change may not necessarily distribute sufficient benefits in their favor – even if the overall end-to-end service is improved If a consortium is unable to coalesce naturally through collaborative overtures, then a

“convenor” is needed; one with sufficient clout to call the market to order over a specific need to act collectively, and in a timely manner.

3 Healthcare & Life sciences blockchain consortia – embryonic, but evolving

The market conditions for blockchain consortia today in the Healthcare & Life science sector are much akin to the founder-led trailblazing examples across earlier-adopting industries a few years ago We’ve seen an evolution towards more equitable consortia configurations that embrace players from across a wider ecosystem – even in regulated industries The same could follow here, if effectively coaxed and coached by influential third-party

“convenors” and experienced trusted technology partners.

COVID AS A CATALYST; BLOCKCHAIN AS AN ENABLER

Across many industries the COVID-19 pandemic has become a catalyst for change It accelerated the roll-out of digital transformation programmes as organizations the world over race to modernize their operations in an effort to survive and thrive in an age of new normals We’re seeing this particularly as companies seek to increase the reach and sophistication of automation initiatives, driving wholesale change in business operations.

They’re turning to blockchain-related technologies that enable autonomous cross-boundary workflows, enhance trust around multi-party transactions, and provide irrefutable proofs of provenance They’re also leveraging its inherent characteristics around immutable shared sources of truth, consensus mechanisms, and so on.

So if blockchain is delivering provable business value elsewhere… Why the relative sluggishness to embrace wider shifts in business models across health and pharma? It’s not solely the burden of regulation per se? After all, regulated manufacturing sectors are more blockchain-curious And there are veritable waves of innovation in the banking and insurance sectors, driven by crypto andDecentralised Finance (DeFi), which are continuing to push until regulators say “no” So what’s different about the story here?

Challenges and Impact to different aspect of business

CHALLENGES OF BLOCKCHAIN TO DIFFERENT OF IBM

While blockchain technology presents numerous opportunities for IBM, it also poses several challenges in different aspects of the company's business Here are some specific challenges:

1 Technical Challenges: Implementing and scaling blockchain solutions can be technically complex IBM needs to address issues like scalability, interoperability, and energy consumption to ensure the efficient functioning of blockchain networks.

2 Security Concerns: While blockchain is touted for its security features, it is not entirely immune to attacks IBM must continually enhance the security of its blockchain solutions to protect against potential vulnerabilities and threats.

3 Regulatory and Legal Compliance: Blockchain operates across multiple jurisdictions, and compliance with various regulations can be challenging IBM must navigate the complex regulatory landscape to ensure its blockchain solutions comply with applicable laws and regulations.

4 Adoption Resistance: Convincing businesses and industries to adopt blockchain technology can be a significant challenge IBM needs to educate potential users about the benefits of blockchain, address their concerns, and demonstrate the value proposition of implementing blockchain solutions.

5 Integration with Legacy Systems: Many organizations have existing legacy systems that are not compatible with blockchain technology IBM must find ways to integrate blockchain solutions seamlessly with these systems to ensure smooth adoption and transition.

6 Governance and Consensus: Blockchain networks require governance mechanisms and consensus protocols to make decisions and validate transactions IBM needs to design and implement effective governance models that align with the needs of different stakeholders and ensure the long-term sustainability of blockchain networks.

7 Data Privacy and Confidentiality: Blockchain's inherent transparency can pose challenges regarding data privacy and confidentiality IBM must develop solutions that allow for secure and private transactions while still leveraging the benefits of blockchain's transparency.

8 Education and Skill Development: Blockchain technology is relatively new, and there is a shortage of skilled professionals in this field IBM needs to invest in educating its employees and clients about blockchain and foster the development of blockchain expertise within the company.

To conclude, addressing these challenges will be crucial for IBM to successfully leverage blockchain technology in various aspects of its business Overcoming these obstacles will enable IBM to capitalize on the opportunities presented by blockchain and stay at the forefront of innovation in the industry. IMPACT OF BLOCKCHAIN TO DIFFERENT ASPECT OF IBM

Blockchain technology has the potential to impact various aspects of IBM's business in the following ways:

1 Supply Chain Management: IBM has been actively working on blockchain solutions for supply chain management Blockchain can improve transparency, traceability, and efficiency in supply chain processes, reducing fraud and errors IBM's blockchain platform, IBM Food Trust, helps track the origin and movement of food products, ensuring their safety and authenticity.

2 Cross-Border Payments: Blockchain can revolutionize the cross-border payment industry by reducing transaction costs, increasing speed, and enhancing security IBM has collaborated with various banks and financial institutions to develop blockchain-based payment solutions, such as the IBM Blockchain World Wire, which aims to facilitate faster and cheaper cross- border transactions.

3 Intellectual Property Protection: IBM has been exploring the use of blockchain technology to protect intellectual property rights By creating a transparent and immutable record of ownership and transactions, blockchain can help prevent copyright infringement and ensure fair compensation for creators.

4 Data Security and Privacy: Blockchain's decentralized and tamper- resistant nature can enhance data security and privacy IBM is leveraging blockchain technology to develop solutions that enable secure data sharing and storage, ensuring the confidentiality and integrity of sensitive information.

5 Internet of Things (IoT): IBM is integrating blockchain with IoT devices to enhance security, trust, and data integrity in IoT networks Blockchain can provide a decentralized and transparent ledger for recording and verifying IoT device transactions, ensuring the authenticity and reliability of data.

6 Identity Management: Blockchain technology can revolutionize identity management by providing a secure and decentralized system for verifying and managing digital identities IBM is working on blockchain-based identity solutions that can reduce identity theft, streamline identity verification processes, and enhance privacy.

Technology implementation in business

SWOT/ Market analysis/ Competitor research

SWOT (strengths, weaknesses, opportunities, and threats)

1 Brand reputation: IBM has a long-standing reputation for quality and innovation, which helps build trust with customers.

2 Diverse product portfolio: With a wide range of offerings, IBM caters to various industries and customer needs, including hardware, software, and services.

3 Research and development capabilities: IBM invests significantly in R&D, enabling them to develop cutting-edge technologies and stay ahead of the competition.

4 Global presence: IBM has a strong global footprint, allowing them to serve customers in different regions and benefit from diverse revenue streams.

5 Strong partnerships: Collaborations with other companies, including technology leaders and startups, enable IBM to enhance its product offerings and access new markets.

1 Declining hardware sales: IBM's hardware division has faced challenges due to the shift towards cloud computing and the decreasing demand for traditional servers and mainframes.

2 High dependence on legacy systems: IBM still generates a significant portion of its revenue from legacy software and services, which may limit their ability to fully embrace emerging technologies.

3 Slow to market: IBM has been criticized for being slower in bringing new products and services to market compared to some of its competitors.

4 Complexity in product offerings: The wide range of products and services offered by IBM can sometimes lead to complexity in decision-making for customers, potentially resulting in delayed sales cycles.

1 Cloud computing growth: IBM has the opportunity to capitalize on the increasing demand for cloud services, leveraging its expertise in hybrid cloud solutions.

2 Artificial Intelligence (AI) and Machine Learning (ML): IBM's strong presence in AI and ML technologies positions them well to take advantage of the growing demand for intelligent automation and analytics.

3 Internet of Things (IoT): As the number of connected devices continues to rise, IBM can leverage its IoT platform and solutions to enable customers to harness the potential of IoT technologies.

4 Expansion in emerging markets: IBM can focus on expanding its presence in emerging markets, where there is a growing demand for technology solutions and digital transformation.

1 Intense competition: IBM faces strong competition from other technology giants, as well as emerging startups, which puts pressure on market share and pricing.

2 Rapid technological changes: The technology industry evolves rapidly, and

IBM must stay agile to keep up with emerging trends and disruptive technologies.

3 Data security concerns: Heightened awareness of data privacy and security poses a threat to IBM, as any data breaches or vulnerabilities could damage customer trust and reputation.

4 Economic downturns: During economic downturns, businesses may reduce

IT spending, impacting IBM's revenue and profitability.

- The global IT industry is expected to reach a market value of $5.2 trillion by

2026, driven by factors such as digital transformation, cloud computing, artificial intelligence, and cybersecurity.

- IBM operates in multiple segments, including hardware, software, and services, catering to various industries such as banking, healthcare, retail, and manufacturing.

- The market for cloud services is growing rapidly, with a compound annual growth rate (CAGR) of 17.5% projected from 2021 to 2026.

- IBM faces competition from other major technology companies such as Microsoft, Amazon, Oracle, and Google, as well as smaller niche players in specific market segments.

- IBM's market can be segmented based on industries, including banking and financial services, healthcare, retail, manufacturing, government, and telecommunications.

- Geographically, IBM operates globally, with a strong presence in North America, Europe, Asia-Pacific, and Latin America.

- IBM's offerings can be further segmented into hardware (servers, mainframes, storage systems), software (analytics, AI, cloud platforms), and services (consulting, managed services, outsourcing).

1 Cloud Computing: The adoption of cloud services is increasing as organizations seek scalability, flexibility, and cost savings IBM's focus on hybrid cloud solutions positions them well to capture this market opportunity.

2 Artificial Intelligence and Analytics: The demand for AI and analytics solutions is growing across industries, driven by the need for data-driven insights and automation IBM's Watson platform and AI capabilities give them a competitive advantage in this space.

3 Internet of Things (IoT): As the number of connected devices grows, there is an increasing demand for IoT platforms and solutions IBM's IoT offerings enable organizations to collect, analyze, and act upon data from connected devices.

4 Cybersecurity: With the rise in cyber threats and data breaches, organizations are investing in robust cybersecurity solutions IBM's security services and products help address these concerns.

1 Intense Competition: IBM faces competition from both established technology giants and emerging startups Competitors often offer similar products and services, making it crucial for IBM to differentiate themselves.

2 Rapid Technological Changes: The IT industry is characterized by rapid advancements, and IBM must stay agile to keep up with emerging technologies and market trends.

3 Economic Factors: Global economic downturns or fluctuations can impact

IT spending, potentially affecting IBM's revenue and profitability.

4 Data Privacy and Security: Heightened awareness of data privacy and security poses challenges for IBM, as any data breaches or vulnerabilities could damage customer trust and reputation.

1 Cloud Services: IBM can capitalize on the growing demand for cloud services, leveraging their expertise in hybrid cloud solutions to help organizations migrate, manage, and optimize their cloud infrastructure.

2 AI and Analytics: IBM's strong presence in AI and analytics technologies positions them well to take advantage of the increasing demand for intelligent automation, predictive analytics, and personalized customer experiences.

3 Industry-specific Solutions: IBM can develop and market industry-specific solutions to cater to the unique needs of sectors such as healthcare, banking, and manufacturing.

4 Emerging Markets: IBM has opportunities to expand its presence in emerging markets, where there is a growing demand for technology solutions and digital transformation.

- AWS is a leading provider of cloud computing services, offering a comprehensive set of cloud solutions, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS).

- AWS competes with IBM's cloud services, such as IBM Cloud and IBM Watson, in areas like cloud infrastructure, storage, and data analytics.

- IBM differentiates itself from AWS by focusing on hybrid cloud solutions, combining public and private cloud environments, while AWS primarily focuses on public cloud offerings.

- Google is a multinational technology company known for its internet-related products and services, including search engines, online advertising, cloud computing, and software development.

- Google Cloud Platform (GCP) competes with IBM's cloud services, particularly in the areas of infrastructure, data analytics, and machine learning.

How organization use technology

AI and TensorFlow, compete in the AI and machine learning market, targeting businesses looking to leverage advanced analytics and automation.

- Both companies also compete in the data analytics space, with IBM's Cognos Analytics and Google's BigQuery and Data Studio, providing tools for data visualization, reporting, and business intelligence.

- Dell Technologies is a multinational technology company that provides hardware, software, and IT services through its subsidiaries, including Dell EMC.

- Dell EMC competes with IBM in the hardware market, particularly in storage systems and servers.

- Dell EMC's storage solutions, such as Dell EMC Unity and Dell EMC PowerMax, compete with IBM's storage offerings, including IBM FlashSystem and IBM DS8000, targeting enterprises with high-performance storage requirements.

- In the server market, IBM's Power Systems and IBM Z compete with Dell EMC's PowerEdge servers, catering to organizations with specific computing needs, such as high availability, scalability, and security.

2.3 How does the IBM Company use Blockchain ?

2.3.1 The application and its function:

1 Food Trust: IBM has developed a blockchain platform called Food Trust to monitor the food supply chain The platform allows manufacturers, distributors and retailers to track the origin and shipping schedules of food products By using blockchain, the information stored in the system is immutable and transparent, enhancing trust and food safety Consumers can scan the QR code on the product to see detailed information about the origin and production process.

2 TradeLens: IBM together with Maersk, a major shipping and port company, has developed TradeLens - a blockchain platform for the shipping industry TradeLens helps increase efficiency and transparency in the freight process by tracking and recording information about shipments, shipping, and customs clearance on the blockchain.

3 IBM Blockchain World Wire: This is an international payment service based on blockchain technology that IBM has developed It enables financial institutions and banks to conduct cross-border payment transactions quickly, securely and cost-effectively Blockchain World Wire uses digital currency tokens to transfer money directly between network participants.

4 Government Services: IBM collaborates with governments to implement blockchain solutions for various purposes, such as secure identity management, voting systems, and public administration Blockchain can enhance the security, transparency, and efficiency of government operations, reducing fraud and promoting trust between citizens and government entities.

5 IBM Blockchain for Identity: Blockchain technology can also be used for identity management and authentication IBM has developed the IBM Blockchain for Identity solution, which helps build a decentralized and secure identity management system This can apply in areas such as citizen identity management, identity management in financial transactions or intellectual property rights management.

6 IBM Digital Health Pass: Digital Health Pass is a blockchain solution developed to support verification and management of health information and information sharing processes between stakeholders It allows users to testify about their health status, such as reviewing COVID-19 test results, securely and privately.

7 Elections and Democratic Processes: Blockchain can be used to enhance transparency and security in democratic decision and election processes IBM has been involved in projects involving blockchain technology to improve voting processes, authenticate identities, and ensure security in election systems.

8 Trust Your Supplier: Trust Your Supplier is a blockchain platform that helps manage the registration and verification process of suppliers The platform connects suppliers with purchasing organizations, helping to improve supplier assessment processes, verify identities, and increase transparency in the delivery of goods and services.

IBM does not use blockchain directly in collecting data and user feedback Blockchain is mainly used to verify and store transaction data in a distributed network.

In collecting data and user feedback, IBM uses other methods and technologies such as customer feedback systems, surveys, activity tracking, data analytics, and direct interaction channels with users This data is usually stored and managed in conventional systems, not on blockchain.

IBM collects user data and feedback through various engagement methods and channels Here are some ways IBM collects user data and feedback:

1 Direct Interactions: IBM collects data and feedback through direct interactions with users, such as phone calls, webinars, in-person meetings, or via email During these interactions, users can share opinions, provide feedback, and provide insights into their experiences.

2 Surveys and Polls: IBM conducts surveys and polls to collect feedback from users This may include online surveys, surveys, voting on online platforms or via email Surveys and polls help IBM understand users' opinions and needs.

3 Feedback through Online Channels: IBM collects data and feedback through online channels such as websites, forums, blogs, social networks and other portals Users can send opinions, comments, feedback and reviews directly through these channels.

4 Tracking Activity across Products and Services: IBM may use analytics and tracking tools to collect data about user activity across its products and services For example, through tracking traffic, user behavior, interface interactions, and other activities to understand how users use and interact with products and services.

5 Support Response: IBM collects data and feedback through support requests from customers When users contact IBM support, information about the problem, request, and problem resolution status may be collected to provide better support and improve service.

IBM has developed many blockchain-related solutions and services to support governance and management in various fields Here are some ways IBM uses blockchain in governance:

Assessment on the technological implementation

Overall outcomes

An overview of the overall outcomes of IBM (International Business Machines Corporation) based on available information up until 2021 It's important to note that business outcomes can vary over time, and for the latest and most accurate information, it is advisable to refer to IBM's official financial reports and statements.

1 Revenue: IBM is one of the largest technology companies globally, with a diverse portfolio of products and services Its revenue has seen fluctuations over the years In recent years, IBM's revenue has experienced a decline due to the company's strategic shift towards higher-growth areas such as cloud computing, artificial intelligence, and analytics.

2 Strategic Transformation: IBM has been undergoing a significant transformation to adapt to the changing technology landscape The company has been focusing on emerging technologies like cloud computing, data analytics, artificial intelligence, and blockchain IBM has divested some of its non-core businesses to concentrate on these strategic growth areas.

3 Cloud Computing: IBM has made significant investments in cloud computing services to compete with major players like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud IBM's cloud platform, known as IBM Cloud, offers a range of infrastructure, platform, and software-as-a-service (IaaS, PaaS, SaaS) solutions The company has been working to expand its cloud business and leverage its expertise in hybrid cloud solutions.

4 Artificial Intelligence and Analytics: IBM has a strong focus on artificial intelligence (AI) and analytics, primarily through its Watson platform Watson provides AI-powered solutions for various industries, including healthcare, finance, and customer engagement IBM aims to utilize AI and analytics to drive insights, automation, and innovation across different sectors.

5 Services: IBM is known for its services division, which includes consulting, technology support, and managed services The company offers a wide range of services, including IT infrastructure services, business consulting, application development, and maintenance IBM's services division has been a significant revenue generator for the company.

6 Research and Development: IBM has a long history of investing in research and development (R&D) The company has numerous research labs worldwide, focusing on various areas such as AI, quantum computing, blockchain, and nanotechnology IBM's commitment to R&D has contributed to its innovation and technological advancements.

7 Partnerships and Acquisitions: IBM has been actively involved in partnerships and acquisitions to enhance its capabilities and expand its market reach The company has collaborated with other organizations, including startups, universities, and industry leaders, to drive innovation and develop new solutions Additionally, IBM has acquired various companies to strengthen its product offerings in areas like cloud computing, AI, and cybersecurity.

It's important to note that this overview provides a general understanding of IBM's overall outcomes, but for specific financial details and the most up-to- date information, it is advisable to refer to IBM's official reports and statements.

Advantages and disadvantages

Your data is sensitive and crucial, and blockchain can significantly change how your critical information is viewed By creating a record that can’t be altered and is encrypted end-to-end, blockchain helps prevent fraud and unauthorized activity Privacy issues can also be addressed on blockchain by anonymizing personal data and using permissions to prevent access Information is stored across a network of computers rather than a single server, making it difficult for hackers to view data.

Without blockchain, each organization has to keep a separate database Because blockchain uses a distributed ledger, transactions and data are recorded identically in multiple locations All network participants with permissioned access see the same information at the same time, providing full transparency All transactions are immutably recorded, and are time- and date-stamped This enables members to view the entire history of a transaction and virtually eliminates any opportunity for fraud.

Blockchain creates an audit trail that documents the provenance of an asset at every step on its journey In industries where consumers are concerned about environmental or human rights issues surrounding a product — or an industry troubled by counterfeiting and fraud — this helps provide the proof With blockchain, it is possible to share data about provenance directly with customers Traceability data can also expose weaknesses in any supply chain — where goods might sit on a loading dock awaiting transit.

Traditional paper-heavy processes are time-consuming, prone to human error, and often require third-party mediation By streamlining these processes with blockchain, transactions can be completed faster and more efficiently Documentation can be stored on the blockchain along with transaction details, eliminating the need to exchange paper There’s no need to reconcile multiple ledgers, so clearing and settlement can be much faster.

Transactions can even be automated with “smart contracts,” which increase your efficiency and speed the process even further Once pre-specified conditions are met, the next step in the transaction or process is automatically triggered Smart contracts reduce human intervention as well as reliance on third parties to verify that terms of a contract have been met In insurance, for example, once a customer has provided all necessary documentation to file a claim, the claim can automatically be settled and paid.

How industries benefit from blockchain?

Throughout history and today, blockchain application technologies are widely used in many key areas of IBM A number of blockchain application products have been launched by IBM and achieved certain successes

Blockchain benefits in supply chains and food chain

Building trust between trading partners, providing end-to-end visibility, streamlining processes, and resolving issues faster with blockchain all add up to stronger, more resilient supply chains and better business relationships Plus, participants can act sooner in the event of disruptions In the food industry, blockchain can help ensure food safety and freshness, and reduce waste In the event of contamination, food can be traced back to its source in seconds rather than days

In October 2018, IBM Food Trust was made generally available after 18 months in testing IBM Food trust is witnessing strong adoption and support Carrefour, a leading global retailer with more than 12,000 stores in 33 countries joined the platform

Banking and financial industry blockchain benefits

When financial institutions replace old processes and paperwork with blockchain, the benefits include removing friction and delays, and increasing operational efficiencies across the industry, including global trade, trade finance, clearing and settlement, consumer banking, lending, and other transactions.

A.P Moller–Maersk and IBM introduced TradeLens in August 2018 The blockchain-enabled shipping solution is designed to promote more efficient, transparent and secure global trade.

The cost of global trade is estimated at $1.8 trillion annually, and it is projected that streamlined and efficient processes can result in potential savings of approximately 10% In one example, TradeLens showed a 40% reduction in transit time of a shipment of packaging materials to a production line in the U.S., saving thousands of dollars in cost.

In 2017, IBM developed blockchain technology to be utilized by the seven largest banks in Europe, including HSBC and Rabobank, to facilitate international trade for small and medium-sized enterprises (SMEs) The seven banks, namely Deutsche Bank, HSBC, KBC, Natixis, Rabobank, Societe Generale, and Unicredit, are members of this collaborative project.

The collaborative initiative between IBM and the seven banks represents one of the initial cases of applying blockchain technology within major financial institutions.

In an industry troubled by data breaches, blockchain can help healthcare improve security for patient data while making it easier to share records across providers, payers and researchers Control over access remains in the hands of the patient, increasing trust.

Aetna, Anthem (ANTM), Health Care Service Corporation, PNC Bank (PNC) and IBM collaborated to create a network using blockchain to improve transparency and interoperability in the healthcare industry Cigna and Sentara are the newest members to join IBM's health utility network.

In 2019, in an effort to curb the rampant issue of counterfeit drugs, which is causing tens of thousands of deaths annually in Africa, IBM is establishing a blockchain-based control system Distributors and retailers of pharmaceuticals across the continent will have the right to access the precise origin of drugs, thereby aiding them in distinguishing between counterfeit and genuine products.

Blockchain can help governments work smarter and innovate faster Secure sharing of data between citizens and agencies can increase trust while providing an immutable audit trail for regulatory compliance, contract management, identity management, and citizen services.

A number of blockchain applications in a number of government entities across different sectors, have been launched by IBM (its strategic partner) The new

Proposal on improvement

- Implement a sharding mechanism to distribute the workload across multiple nodes, increasing the network's capacity to handle a larger number of transactions.

- Integrate off-chain solutions, such as state channels or sidechains, to reduce the burden on the main blockchain network for less critical transactions.

- Implement zero-knowledge proofs or homomorphic encryption techniques to ensure confidential transactions while maintaining data integrity.

- Integrate multi-factor authentication and biometric verification mechanisms to enhance user identity management and prevent unauthorized access.

ENHANCED GOVERNANCE AND CONSENSUS MECHANISMS:

- Explore alternative consensus algorithms, such as Proof of Stake (PoS) or Delegated Proof of Stake (DPoS), to improve transaction throughput and reduce energy consumption.

- Establish a robust governance model involving stakeholders to make important decisions regarding protocol upgrades, network parameters, and dispute resolutions.

- Develop intuitive and user-friendly interfaces for both developers and end- users, simplifying the process of interacting with the blockchain network.

- Provide comprehensive documentation, tutorials, and support resources to assist developers in building applications on the IBM blockchain platform.

- Optimize the execution of smart contracts by implementing techniques like just-in-time compilation or parallel processing, enhancing the platform's performance for complex and resource-intensive applications.

- Integrate formal verification tools to ensure the correctness and security of smart contracts, reducing the risk of vulnerabilities and exploits.

- Explore the use of renewable energy sources and energy-efficient hardware configurations for blockchain nodes, reducing the environmental impact of blockchain operations.

- Conduct research and development on energy-efficient consensus algorithms to minimize the energy consumption associated with blockchain validation.

- Invest in ongoing research and development efforts to stay at the forefront of blockchain technology advancements.

- Collaborate with universities, research institutions, and industry partners to explore emerging trends, such as quantum-resistant cryptography or interoperability frameworks.

INTEGRATION OF AI AND MACHINE LEARNING:

- Explore the integration of artificial intelligence (AI) and machine learning (ML) technologies to enhance the blockchain platform's capabilities.

- Utilize AI and ML algorithms for data analysis, anomaly detection, and predictive analytics, enabling proactive identification of potential issues and optimization opportunities.

ENHANCED DATA MANAGEMENT AND STORAGE:

- Implement distributed storage solutions, such as IPFS (InterPlanetary File System), to improve data availability and reliability.

- Explore the use of decentralized databases or distributed ledger technologies to store and manage large volumes of data efficiently.

- Develop features and tools to ensure compliance with industry-specific regulations and standards.

- Implement mechanisms for auditing and tracking transactions, providing transparency and accountability for regulatory purposes.

- Foster partnerships and collaborations with other industry leaders to drive innovation and explore new use cases for blockchain technology.

- Establish consortiums or industry-specific alliances to share knowledge, resources, and best practices for blockchain implementation.

INTEGRATION WITH INTERNET OF THINGS (IOT):

- Explore the integration of blockchain with IoT devices to enable secure and trusted communication, data exchange, and automated transactions.

- Develop protocols and standards for IoT devices to interact with the blockchain network seamlessly.

- Offer a Blockchain as a Service (BaaS) model, allowing businesses to leverage the IBM blockchain platform without the need for extensive infrastructure setup.

- Provide comprehensive documentation, tutorials, and support resources to assist customers in adopting and utilizing the BaaS model effectively.

- Implement real-time monitoring and auditing tools to detect and mitigate potential threats, vulnerabilities, and fraudulent activities.

- Employ advanced analytics and anomaly detection techniques to identify suspicious patterns or behaviors within the blockchain network.

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