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Trang 1 ------Student: NGUYEN PHUONG THUYGroup: CQ57/51.02GRADUATION THESISTOPIC:SOLUTIONS TO IMPROVE THE QUALITY OF HUMAN RESOURCES AT THINH QUANG EQUIPMENT COMPANY LIMITEDMajor :
MINISTRY OF FINANCE ACADEMY OF FINANCE - - Student: NGUYEN PHUONG THUY Group: CQ57/51.02 GRADUATION THESIS TOPIC: SOLUTIONS TO IMPROVE THE QUALITY OF HUMAN RESOURCES AT THINH QUANG EQUIPMENT COMPANY LIMITED Major : English for Finance and Accounting Student code : 1972202010081 Supervisor : MA.Nguyen Thi Thanh Thanh HA NOI – 2023 MINISTRY OF FINANCE ACADEMY OF FINANCE - - Student: NGUYEN PHUONG THUY Group: CQ57/51.02 GRADUATION THESIS TOPIC: SOLUTIONS TO IMPROVE THE QUALITY OF HUMAN RESOURCES AT THINH QUANG EQUIPMENT COMPANY LIMITED Major : English for Finance and Accounting Student code : 1972202010081 Supervisor : MA.Nguyen Thi Thanh Thanh HANOI- 2023 Graduation Thesis i Academy of Finance DECLARATION I hereby state that I, Nguyen Phuong Thuy - a student of the Faculty of Foreign Languages, Academy of Finance, certify my authorship of the thesis submitted today entitled: “SOLUTIONS TO IMPROVE THE QUALITY OF HUMAN RESOURCES AT THINH QUANG EQUIPMENT COMPANY LIMITED” This thesis is my own work and effort and has not been submitted anywhere for any award Where other sources of information have been used, they have been acknowledged The content and the figures presented in the thesis are true and based on reality Hanoi, May 22nd, 2023 Graduation thesis author Nguyen Phuong Thuy Nguyễn Phương CQ57/51.02 Graduation Thesis ii Academy of Finance ABSTRACT Human resource management is a critical and necessary function in any company or business if it wishes to operate effectively and successfully in this competitive market To achieve short-term and long term goals and gain a competitive advantages, every business requires its own human resources With the current rapid development and growth rate, there is a real need for high-quality workforce with far reaching potential to bring the company growing and boosting the country's economy In the 4.0 technology era, and possibly 5.0 in the future, with the current rapid development and growth rate, only through effective human resource management can help the company's strategic goals and employee performance be achieved in direct proportion My graduation investigatess HRM at Thinh Quang Equipment Co, Ltd The first chapter is the literature review which gives theoretical knowledge of human resources and quality of human resources.The next chapter is the study of current situation of human resource quality at Thinh Quang Equipment Co, Ltd in the period of 2020- 2022.The final chapter recommends solutions to improve the quality of human resources at Thinh Quang Equipment Co, Ltd Secondary and primary sources, as well as data collected from textbooks and reference books, were used to successfully conduct this research In conclusion, the thesis has already been completed in comparison to the proposed objectives and targets in the introduction Nguyễn Phương CQ57/51.02 Graduation Thesis iii Academy of Finance ACKNOWLEDGEMENTS In the process of completing the thesis, I received a lot of help from many people, which made me feel very grateful First and foremost, I would like to express my utmost gratitude to my supervisor, M.A Nguyen Thi Thanh Thanh, a lecturer of English Department, Academy of Finance for her wholeheartedly guidance and constructive criticism from the start of my work She has constantly encouraged me during the completion of this thesis I would not have made any progress without her continuous support It is my pleasure for me to have her guidance as a supervisor to complete my thesis I also would like to give my kind regards to Mrs Le Thi Thu Phuong– Head of Organization and Administration Department and all officers of Thinh Quang Equipment Co, Ltd for their kindness and help in my internship Thanks for their support; I have had all the information of the company needed for my thesis Finally, I really would like to thank all my teachers who taught me when I was a student at Faculty of Foreign Languages, Academy of Finance, my family and friends who support me in both physical and mental Nguyễn Phương CQ57/51.02 Graduation Thesis iv Academy of Finance Abbreviation LIST OF ABBREVIATIONS HR HRM Meaning CV Human resource % Human resource management Curriculum Vitae Percent Nguyễn Phương CQ57/51.02 Graduation Thesis v Academy of Finance LIST OF FIGURES Figure 2.1: Thinh Quang EquipmSent Company Limited’s management structure 23 Figure 2.2: Health status of employees at Thinh Quang Equipment Co.Ltd (period 2020 - 2022) 33 Figure 3.3: Evaluation and calculation steps 53 Nguyễn Phương CQ57/51.02 Graduation Thesis vi Academy of Finance LIST OF TABLES Table 2.1 The number of male and female’s participation at Thinh Quang Equipment Company Limited in the period of years, starting in 2020 25 Table 2.2 The number of workers in each department of Thinh Quang Equipment Company Limited in 2020 .26 Table 2.3 Labor force structure according to Age group 27 Table 2.4 Workforce based on education level .27 Table 2.5 Number of candidate’s CV sent to HR department at Thinh Quang Equipment Company Limited 29 Table 2.6 Budget for training program from 2020 to 2022 .31 Table 3.1: Level of rating and feeling about this new method .46 Nguyễn Phương CQ57/51.02 Graduation Thesis vii Academy of Finance TABLE OF CONTENTS DECLARATION i ABSTRACT ii ACKNOWLEDGEMENTS .iii LIST OF ABBREVIATION .iv LIST OF FIGURES .v LIST OF TABLES v TABLE OF CONTENTS vi INTRODUCTION 1 Rationale of the study Aims of the study Scope of the study .2 Methodology of the study Organization of the study CHAPTER 1: LITERATURE REVIEW .4 1.1 Overview of human resources 1.1.1 Conception of human resources 1.1.2 Features of human resources 1.1.3 The role of human resources 1.2 Overview of quality of human resources 1.2.1 Conception of quality of human resources 1.2.2 Criteria assessing of the quality of human resources 1.2.3 Improving quality of human resources 10 1.2.4 Activities for improving quality of human resources 11 Nguyễn Phương CQ57/51.02