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Lecture Communication research: Asking questions, finding answers (4e) Chapter 15: Designing qualitative research

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Lecture Communication research: Asking questions, finding answers (4e) Chapter 14: Introduction to qualitative research. After reading this chapter, you should be able to: Describe qualitative research and its assumptions, identify examples of qualitative research, explain inductive analysis, explain the qualitative research model, describe issues of credibility that must be addressed in qualitative research,... Đề tài Hoàn thiện công tác quản trị nhân sự tại Công ty TNHH Mộc Khải Tuyên được nghiên cứu nhằm giúp công ty TNHH Mộc Khải Tuyên làm rõ được thực trạng công tác quản trị nhân sự trong công ty như thế nào từ đó đề ra các giải pháp giúp công ty hoàn thiện công tác quản trị nhân sự tốt hơn trong thời gian tới.

Trang 1

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

DESIGNING QUALITATIVE RESEARCH

Trang 2

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

IN QUALITATIVE RESEARCH

Researcher is primary data collection instrument

Participation and observation are integrated

Trang 3

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of McGraw-Hill Education.RESEARCHER SKILLSNeeds theoretical knowledge and social sensitivityMust be able to recognize his/her role in the research experience

Trang 4

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Trang 5

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Trang 6

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

IDENTIFYING THE RESEARCH FOCUS

Is the research question personally interesting or compelling?

Should be contextually bound

Each project will result in a unique design solution

Develop a purpose statement as road map

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Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

CONSULTING THE LITERATURE

Become familiar with content literature

Terminology or practices in this setting

Theories that can be supported or challenged

Become familiar with research which used the method you’re planning to use

Trang 8

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

CONCEPT MAPS

Sketchy or detailed

Helps in

Grouping ideas together

Identifying relationships among concepts

Identifying boundaries for the study

Trang 9

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

RESEARCH QUESTIONS AND OBJECTIVESQualitative emphasizes description and explanation

More common

Research question or series of questions

Research purpose or objective

Connected to context studied

Trang 10

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of McGraw-Hill Education.SAMPLING IN QUALITATIVE DESIGNSSnowball samplingAsk participants for referralsPurposive sampling

Seek individuals who meet criteriaMaximum variation sampling

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Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

SAMPLE SIZE

Cannot be predetermined

Enough data when:

New information is not being added

Existing information is not challenged

Not enough data will limit interpretation

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Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

SAMPLING IN QUALITATIVE RESERACHImpossible to observe every interaction of all interactantsIdentify settings, persons, activities, events, and time periodsDistinguish between routine, special, and untoward events

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Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

GAINING ACCESS

What would you tell the people you approach that you wanted to study?

What if they asked why you want to study them?Consider alternative ways of gaining access

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Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

GAINING ACCESS

If you take on a covert role, your acceptance by others depends on your ability to play the part

Consider a gatekeeper or sponsor

Will your observations provide the data you need?

Is the setting suitable?

Can you observe what you want to observe?

Will your observations be feasible?

Trang 15

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

BECOMING FAMILIAR WITH PEOPLE AND PLACES

Draw a map of the interaction setting

Ask for a tour

Trang 16

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

DEVELOPING TRUST

Trust must be addressed due to researcher’s intimate role with participants

Must be addressed in first contact

Trust is person-specific

Trust is established over time

Trust can be destroyed with one event

Trang 17

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

DEVELOPING RAPPORT

Ask simple questions

Maintain positive conversation posture

Learn names and titles

Perform commitment acts

Trang 18

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

DESIGNING THE RESEARCH PROJECT

What communication phenomenon do you want to study?

What is the historical, economic, political, cultural background of the phenomenon?

How will you determine what you are observing is that phenomenon?

What is the physical setting of this phenomenon?

How will you enter the interaction environment?

Do you have the time to commit to the project?

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Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

WHAT CONSTITUTES DATA IN QUALITATIVE RESEARCH?

The concept of data is broadly cast

ranges from public to private

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Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

YOUR IMPACT AS A RESEARCHER

Your sex, age, and ethnicity affect what you observe and how you observe it

Report similarities and differences that you believe affected data collection or

interpretation

Trang 21

Information, but by the time I had the number it was long after five and no one answered the phone ‘Will you ring again?’ ‘I’ve rung them three times.’ ‘It’s very important.’ ‘Sorry I’m afraid no one’s there.’ I went back to the drawing room and thought for an in- stant that they were chance visitors, all these official people who suddenly filled it But as they drew back the sheet and looked at Gatsby with unmoved eyes, his protest continued in my brain ‘Look here, old sport, you’ve got to get somebody for me You’ve got to try hard I can’t go through this alone.’ Some one started to ask me questions but I broke away and going upstairs looked hastily through the unlocked parts of his desk—he’d never told me definitely that his par- ents were dead But there was nothing—only the picture of Dan Cody, a token of forgotten violence staring down from the wall Next morning I sent the butler to New York with a letter to Wolfshiem which asked for information and urged him to come out on the next train That request seemed super- fluous when I wrote it I was sure he’d start when he saw the newspapers, just as I was sure there’d be a wire from Daisy before noon—but neither a wire nor Mr Wolfshiem arrived, no one arrived except more police and photographers and newspaper men When the butler brought back Wolfshiem’s answer I began to have a feeling of defiance, of scornful

soli-darity between Gatsby and me against them all.

Copyright © 2015 McGraw-Hill Education All rights reserved No reproduction or distribution without the prior written consent of

McGraw-Hill Education.

FINALIZING THE DESIGN1.What questions guide your

study?

2.Have you identified site and participants?

3.Have you negotiated access and entry?

4.Have you considered ethical issues?5.Do you need informed consent6.What is the time frame for your study?

7.What techniques will be used for collecting data?

8.Have you addressed credibility?

9.How does theory inform your study? Or, are you

developing theory?

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