THÔNG TIN TÀI LIỆU
I H C QU C GIA TP HCM TR NGă IăH CăBÁCHăKHOA LểăUY NăMY NHăH NGăC Aă NGăL C LĨMăVI CăVĨă I UăTI Tă C MăXÚCăLểNăS ăC NGăTH NGăTRONGăCỌNGăVI CăVĨă M Că T NGăTÁCăC AăNHỂNăVIểNăBÁNăHĨNG THE EFFECTS OF WORK MOTIVATION AND EMOTIONAL REGULATION ON SALESPERSONSẲăJOBă STRESS AND INTERACTION BEHAVIOR Chuyên ngành : Qu n tr kinh doanh Mã s : 8340101 LU NăV NăTH CăS TP.ăH ăCHệăMINH,ăthángă06 n mă2022 i CỌNGăTRỊNHă TR Cán b h NGă C HOÀN THÀNH T I I H C BÁCH KHOA ậ HQGă-HCM ng d n khoa h c : PGS.TS Lê Nguy n H u Cán b ch m nh n xét : TS Phan Tri u Anh Cán b ch m nh n xét : PGS TS Ph m Ng c Thúy Lu n v n th c s đ c b o v t i Tr ng i h c Bách Khoa, HQG Tp HCM ngày 15 tháng 06 n m 2022 Thành ph n H i đ ng đánh giá lu n v n th c s g m: (Ghi rõ h , tên, h c hàm, h c v c a H i đ ng ch m b o v lu n v n th c s ) Ch t ch: PGS.TS Nguy n M nh Tuân Th kí: TS Ph m Ng c Trâm Anh Ph n bi n 1: TS Phan Tri u Anh Ph n bi n 2: PGS TS Ph m Ng c Thúy y Viên: PGS.TS Lê Nguy n H u Xác nh n c a Ch t ch H i đ ng đánh giá LV Tr ngành sau lu n v n đư đ CH T CH H Iă NG ng Khoa qu n lý chuyên c s a ch a (n u có) TR NG KHOA QU N LÝ CÔNG NGHI P i I H C QU C GIA TP.HCM TR NGă C NG HÒA XÃ H I CH NGH AăVI T NAM I H C BÁCH KHOA c l p - T - H nh phúc NHI M V LU NăV NăTH CăS H tên h c viên: Lê Uy n My MSHV: 2070229 Ngày, tháng, n m sinh: 11/02/1995 N i sinh: Bình Ph Chuyên ngành: Qu n tr kinh doanh Mã s : 8340101 c I.ăTểNă TÀI: nh h ng c a đ ng l c làm vi c u ti t c m xúc lên s c ng th ng công vi c m c t ng tác c a nhân viên bán hàng The effects of work motivation and emotional regulation on salespersons' job stress and interaction behavior II NHI M V VÀ N I DUNG: (1) Xác đ nh m c đ tác đ ng c a hai d ng đ ng l c làm vi c (đ ng l c t ch đ ng l c ki m soát) đ n hai d ng u ti t c m xúc (đi u ti t nông u ti t sâu) c a NVBH (2) Xác đ nh m c đ tác đ ng c a hai d ng u ti t c m xúc c a NVBH lên m c đ c ng th ng công vi c hành vi t (3) ng tác v i khách hàng xu t hàm ý qu n tr cho nhà qu n lý III NGÀY GIAO NHI M V : 06/09/2021 IV NGÀY HOÀN THÀNH NHI M V : 04/05/2022 V CÁN B H NG D N: PGS.TS Lê Nguy n H u Tp HCM, ngày tháng n m 2022 CÁN B H NG D N TR CH NHI M B MỌN ÀO T O NG KHOA QU N LÝ CÔNG NGHI P ii L IăC Mă N Trong su t hai n m h c t p ch Nghi p, ng trình cao h c t i khoa Qu n LỦ Công H Bách Khoa TP HCM, em đư nh n đ c s d y b o t n tình c a QuỦ Th y Cơ Em xin g i l i c m n chân thành đ n s quan tâm, nhi t huy t c a Th y Cơ gi ng d y Chính nh ng ki n th c Th y Cô cung c p đư giúp em t ng b áp d ng đ c c vào trình nghiên c u đ th c hi n Lu n v n t t nghi p Em xin bày t lòng bi t n sâu s c đ n PGS.TS Lê Nguy n H u – Gi ng viên tr ng đ nh h i h c Bách Khoa Thành ph H Chí Minh đư t n tình h ng d n, ch b o, ng cung c p cho em nh ng ki n th c n n t ng c ng nh chun sâu đ có th hồn thành t t Lu n v n t t nghi p Bên c nh đó, em xin g i l i c m n sâu s c cô Mai Th M Quyên đư giúp đ cung c p cho em thêm nh ng ki n th c vi t Lu n v n t t nghi p Ngoài ra, em xin g i l i c m n đ n gia đình, b n bè đư đ ng viên giúp đ em trình h c t p t i tr ng H Bách Khoa TP HCM đ c bi t giai đo n th c hi n Lu n v n Em xin g i l i c m n đ n Công ty nh ng b n nhân viên bán hàng đư h tr nhi t tình cho em su t trình thu th p d li u kh o sát M t l n n a, em xin chúc QuỦ Th y Cô nh ng ng i đư đ ng hành em su t th i gian qua th t nhi u s c kh e thành công Tp HCM, ngày 04 tháng 05 n m 2022 Ng i th c hi n lu n v n Lê Uy n My iii TÓM T TăLU NăV N TH CăS Nhân viên bán hàng ho t đ ng bán hàng c a h nh ng v n đ c b n nh t chi ph i ho t đ ng khác c a doanh nghi p bán l Bên c nh k n ng v nghi p v bán hàng hi u bi t v s n ph m, NVBH đ c yêu c u ph i có t ng tác t t v i c m xúc tích c c Do đó, đ ng l c làm vi c y u t thi t y u đ NVBH u ti t c m xúc q trình làm vi c T d n đ n c ng th ng công vi c hành vi giao ti p v i khách hàng c a h i u n cho hi u qu làm vi c c a NVBH không đ c nh doanh nghi p mong mu n, làm cho doanh nghi p m t n ng l c c nh tranh Nghiên c u “ nh h ng c a đ ng l c làm vi c u ti t c m xúc lên s c ng th ng công vi c m c đ t ng tác c a nhân viên bán hàng” có m c tiêu chính: (1) xác đ nh m c đ tác đ ng c a hai d ng đ ng l c làm vi c (đ ng l c t ch đ ng l c ki m soát) đ n hai d ng u ti t c m xúc (đi u ti t nông u ti t sâu) c a NVBH; (2) xác đ nh m c đ tác đ ng c a hai d ng u ti t c m xúc c a NVBH lên m c đ c ng th ng công vi c hành vi t đ nh nh h ng tác v i khách hàng; (3) xác ng c a s c ng th ng công vi c đ n hành vi t Nghiên c u đ th p b ng ph c ti n hành theo ph ng pháp đ nh l ng pháp kh o sát v i c m u thu đ đánh giá ki m đ nh mơ hình nghiên c u D li u đ ng tác c a NVBH ng D li u đ c thu c N = 266, t ti n hành c phân tích b ng ph n m m SPSS AMOS K t qu ki m đ nh mơ hình đo l ng cho th y thang đo đ u đ t đ cđ tin c y giá tr cho phép K t qu phân tích CFA, ki m đ nh mơ hình nghiên c u b ng SEM ki m đ nh gi thuy t cho th y có t ng s gi thuy t đ h c ng ng l c t ch làm gi m m c đ u ti t c m xúc nông, t ng m c đ u ti t c m xúc sâu t ng m c đ hành vi t ng tác v i khách hàng c a NVBH Ngoài ra, u ti t nông c a nhân viên bán hàng làm t ng m c đ c ng th ng công vi c c a NVBH Cu i cùng, u ti t sâu c a nhân viên bán hàng có tác đ ng tích c c đ n hành vi t ng tác v i khách hàng c a NVBH iv Các k t qu nghiên c u s giúp đ a hàm Ủ qu n lỦ nh m giúp doanh nghi p nhà qu n lỦ th c hi n t ng đ ng l c làm vi c t ch c a NVBH Bên c nh đó, giúp NVBH h c cách qu n lỦ, u ti t c m xúc h p lí t khách hàng T gi m thi u c ng th ng công vi c, t khách hàng Cu i cùng, doanh nghi p s gi chân đ ng tác v i ng tác tích c c đ n c NVBH, góp ph n mang l i l i nhu n to l n giúp doanh nghi p ngày phát tri n v C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an ABSTRACT Salespersons and their sales activities are the most fundamental issues that govern the other activities of a retail business Besides sales skills and product knowledge, salesperson sare required to have good interactions with positive emotions Therefore, work motivation is an essential factor for salesperson to regulate emotions during work This leads to job stress and their interaction behavior with customers This makes the working efficiency of the insurance agents not as expected by the enterprises, making the enterprises lose their competitiveness The research “The effects of work motivation and emotional regulation on salespersons’ job stress and interaction behavior” is aimed to objectives: (1) determine the impact of two types of work motivation (autonomous motivation and controlled motivation) on the two types of emotional regulation (surface acting and deep acting) of salespersons; (2) determine the impact of two types of emotional regulation of salesperson on the job stress level at work and the behavior of interacting with customers; (3) determine the influence of job stress on the interaction behavior of employees The research was conducted by a quantitative method Data was collected by survey method with a sample size of N = 266, from which to evaluate and examine the research model Data were analyzed using SPSS and AMOS software The results of testing the measurement model show that the scales have reached the reliability and allowable value The results of CFA analysis, research model testing by SEM and hypothesis testing showed that out of hypotheses were accepted Autonomous motivation reduces the degree of surface acting, increases the level of deep acting, and increases the level of customer interaction behavior In addition, the surface acting of salespersons increases the stress level in the work of salesperson Finally, deep acting of salesperson has a positive effect on customer interaction behavio vi Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an The research results will help provide management implications to help businesses and managers increase autonomous motivation In addition, helping sales staff learn how to manage and regulate emotions when interacting with customers Thereby reducing stress at work, positively interacting with customers In the end, the business will retain the salespersons, contributing to great profits and helping the business to grow up vii Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an L IăCAMă OANăC AăTÁCăGI ăLU NăV N Tôi xin cam đoan đ tài lu n v n “ nh h ng c a đ ng l c u ti t c m xúc lên s c ng th ng công vi c m c đ t k t qu c a trình t nghiên c u th c hi n d ng tác c a nhân viên bán hàng” is h ng d n khoa h c c a PGS.TS Lê Nguy n H u Tôi xin cam đoan r ng, tài li u tham kh o đ đ c p Lu n v n nghiên c u khơng s d ng Ủ t kì khác n i dung lu n v n c ng ch a đ c ng, n i dung b t c g i cho b t kì ch ng trình, c s giáo d c hay nghiên c u khác Tơi xin hồn tồn ch u trách nhi m v n i dung nghiên c u c a toàn b lu n v n Tp HCM, ngày 04 tháng 05 n m 2022 Ng i th c hi n lu n v n Lê Uy n My viii Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an M CL C NHI M V LU NăV NăTH CăS ii L IăC Mă Nầ iii TịMăT TăLU NăV NăTH CăS iv ABSTRACTầ vi L IăCAMă OANăC AăTÁCăGI ăLU NăV N viii M CăL Cầầầầầầầầầầầầầầầầầầầầầầầầầầầầ ix DANHăM CăHỊNHă NH .xii DANHăM CăB NGăBI U xiii DANHăM CăCH ăVI TăT T .xiv CH NGă1 GI IăTHI U 1.1 LụăDOăHỊNHăTHĨNHă TÀI 1.2 M C TIÊU NGHIÊN C U 1.3 PH NGăPHÁPăNGHIểNăC U IăT 1.4 NG VÀ PH M VI NGHIÊN C U 1.5 ụăNGH AăC A NGHIÊN C U 1.6 B CH C C C A LU NăV N NGă2 C ăS ăLụăTHUY T 2.1 CÁC KHÁI NI M CHÍNH TRONG NGHIÊN C U 2.1.1 ng l c làm vi c c a nhân viên bán hàng 2.1.2 i u ti t c m xúc 10 2.1.3 C ngăth ng công vi c .12 2.1.4 HƠnhăviăt ngătácăc a nhân viên bán hàng 14 ix Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .760 Approx Chi-Square 317.750 Bartlett's Test of Sphericity df Sig .000 Total Variance Explained Factor Initial Eigenvalues Extraction Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % 2.482 62.060 62.060 1.993 49.834 49.834 593 14.820 76.880 567 14.177 91.057 358 8.943 100.000 Extraction Method: Principal Axis Factoring Factor Matrixa Factor STRESS27 795 STRESS28 730 STRESS26 662 STRESS25 625 Extraction Method: Principal Axis Factoring a factors extracted iterations required HƠnhăviăt ngătác 6.1 T ngătácăquanăh K tăqu ăEFA KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .754 Approx Chi-Square 335.423 Bartlett's Test of Sphericity df Sig .000 Total Variance Explained Factor Initial Eigenvalues Extraction Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % 2.521 63.031 63.031 2.037 50.937 50.937 590 14.744 77.775 544 13.598 91.373 345 8.627 100.000 Extraction Method: Principal Axis Factoring Factor Matrixa Factor RELINT31 765 RELINT32 749 RELINT30 693 RELINT29 641 Extraction Method: Principal Axis Factoring a factors extracted iterations required 6.2 T ngătác đ oăđ c 74 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an K tăqu ăEFAăl nă3 KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .500 Approx Chi-Square 71.328 Bartlett's Test of Sphericity df Sig .000 Total Variance Explained Factor Initial Eigenvalues Extraction Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % 1.487 74.349 74.349 972 48.600 48.600 513 25.651 100.000 Extraction Method: Principal Axis Factoring Factor Matrixa Factor ETHINT34 697 ETHINT35 697 Extraction Method: Principal Axis Factoring a factors extracted iterations required T ngătácăcáănhơn traoăquy n K tăqu ăEFA l nă3 6.3 KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .766 Approx Chi-Square 281.576 Bartlett's Test of Sphericity df Sig .000 Total Variance Explained Factor Initial Eigenvalues Extraction Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % 2.399 59.985 59.985 1.893 47.331 47.331 633 15.825 75.810 576 14.403 90.213 391 9.787 100.000 Extraction Method: Principal Axis Factoring Factor Matrixa Factor EMPINT42 786 EMPINT41 739 INDINT37 627 INDINT39 579 Extraction Method: Principal Axis Factoring a factors extracted iterations required 6.4 T ngătácăquanătơm K tăqu ăEFAăl nă3 KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy Approx Chi-Square Bartlett's Test of Sphericity df Sig .679 176.915 000 75 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Factor Total 1.976 574 450 Total Variance Explained Initial Eigenvalues Extraction Sums of Squared Loadings % of Variance Cumulative % Total % of Variance Cumulative % 65.859 65.859 1.478 49.262 49.262 19.139 84.998 15.002 100.000 Extraction Method: Principal Axis Factoring Factor Matrixa Factor CONINT44 763 CONINT43 717 CONINT45 618 Extraction Method: Principal Axis Factoring a factors extracted 10 iterations required 6.5 T ngătácăphátătri n K tăqu ăEFA KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .674 Approx Chi-Square 373.066 Bartlett's Test of Sphericity df Sig .000 Total Variance Explained Factor Initial Eigenvalues Extraction Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % 2.443 61.086 61.086 2.013 50.330 50.330 834 20.856 81.942 470 11.743 93.685 253 6.315 100.000 Extraction Method: Principal Axis Factoring Factor Matrixa Factor DEVINT49 857 DEVINT50 745 DEVINT48 737 DEVINT51 525 Extraction Method: Principal Axis Factoring a factors extracted iterations required 76 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Ph ăl că5: Ki măđ nhăCronbachẲsăAlphaăchoăt ngănhómăbi n ngăl căt ăch Reliability Statistics Cronbach's N of Items Alpha 791 Scale Mean if Item Deleted AUTMOT03 AUTMOT04 AUTMOT05 AUTMOT06 16.36 16.71 16.28 16.26 Item-Total Statistics Scale Variance Corrected Itemif Item Deleted Total Correlation 12.156 543 11.654 573 10.594 677 11.100 607 Cronbach's Alpha if Item Deleted 766 752 698 735 ng l c có ki m sốt Reliability Statistics Cronbach's N of Items Alpha 730 Item-Total Statistics Scale Variance Corrected Itemif Item Deleted Total Correlation 8.90 10.104 404 9.55 7.101 607 9.46 6.778 672 Scale Mean if Item Deleted CONMOT08 CONMOT11 CONMOT12 Cronbach's Alpha if Item Deleted 797 574 486 i u ti t sâu Reliability Statistics Cronbach's Alpha N of Items 631 Item-Total Statistics Scale Variance Corrected Itemif Item Deleted Total Correlation 4.80 2.042 466 4.92 1.492 466 Scale Mean if Item Deleted DEEPACT14 DEEPACT15 Cronbach's Alpha if Item Deleted i u ti t nông Reliability Statistics Cronbach's N of Items Alpha 871 Item-Total Statistics Scale Mean if Item Deleted SURACT16 SURACT18 SURACT19 15.95 15.45 15.37 Scale Variance if Item Deleted Corrected ItemTotal Correlation 32.771 723 35.841 614 34.589 660 Cronbach's Alpha if Item Deleted 836 862 852 77 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an SURACT21 SURACT22 15.87 15.88 32.844 31.472 719 765 838 825 Item-Total Statistics Scale Variance Corrected Itemif Item Deleted Total Correlation 14.697 554 14.540 580 14.030 667 14.356 622 Cronbach's Alpha if Item Deleted 769 756 713 735 C ngăth ng công vi c Reliability Statistics Cronbach's N of Items Alpha 795 Scale Mean if Item Deleted STRESS25 STRESS26 STRESS27 STRESS28 13.69 14.06 13.68 13.77 HƠnhăviăt ngătác 6.1 T ngătácăquan h Reliability Statistics Cronbach's N of Items Alpha 804 Scale Mean if Item Deleted RELINT29 RELINT30 RELINT31 RELINT32 6.2 T 16.08 15.97 16.03 16.05 Item-Total Statistics Scale Variance Corrected Itemif Item Deleted Total Correlation 10.831 567 9.663 609 9.441 657 9.926 644 Cronbach's Alpha if Item Deleted 778 760 735 742 ngătácăđ oăđ c Reliability Statistics Cronbach's N of Items Alpha 655 Item-Total Statistics Scale Variance Corrected Itemif Item Deleted Total Correlation 5.22 2.822 487 4.92 2.604 487 Scale Mean if Item Deleted ETHINT34 ETHINT35 6.3 T Cronbach's Alpha if Item Deleted ngătácăcáănhơn traoăquy n Reliability Statistics Cronbach's N of Items Alpha 774 Scale Mean if Item Deleted INDINT37 INDINT39 EMPINT41 EMPINT42 16.61 16.48 16.64 16.48 Item-Total Statistics Scale Variance Corrected Itemif Item Deleted Total Correlation 9.393 546 10.122 507 9.492 615 9.405 648 Cronbach's Alpha if Item Deleted 738 755 700 684 78 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an 6.4 T ngătácăquanătơm Reliability Statistics Cronbach's N of Items Alpha 740 Item-Total Statistics Scale Variance Corrected Itemif Item Deleted Total Correlation 10.29 5.325 577 10.48 5.481 601 10.16 5.887 519 Scale Mean if Item Deleted CONINT43 CONINT44 CONINT45 6.5 T Cronbach's Alpha if Item Deleted 641 613 707 ngătácăphátătri n Reliability Statistics Cronbach's N of Items Alpha 779 Scale Mean if Item Deleted DEVINT48 DEVINT49 DEVINT50 DEVINT51 16.35 16.29 16.32 16.70 Item-Total Statistics Scale Variance Corrected Itemif Item Deleted Total Correlation 10.719 621 9.897 680 10.484 667 12.294 389 Cronbach's Alpha if Item Deleted 707 673 683 822 79 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Ph ăl că6: K tăqu ăphơnătíchăCFA G m l n th nh t l n th hai CFAă l nă 1: cho th y bi n quan sát sau có tr ng s CONMOT08 (0.467), DEVINT51 (0.477) t ng đ i nh : Standardized Regression Weights: (Group number - Default model) RELINT31 RELINT32 RELINT30 RELINT29 SURACT22 SURACT19 SURACT21 SURACT18 SURACT16 DEVINT49 DEVINT48 AUTMOT04 AUTMOT06 STRESS27 STRESS28 STRESS26 STRESS25 CONMOT12 CONMOT11 CONINT44 CONINT45 ETHINT34 ETHINT35 DEEPACT15 DEEPACT14 EMPINT41 EMPINT42 INDINT37 INDINT39 DEVINT50 CONMOT08 CONINT43 AUTMOT05 AUTMOT03 DENVINT51 < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < - RELATIONAL_INTERACTION RELATIONAL_INTERACTION RELATIONAL_INTERACTION RELATIONAL_INTERACTION SURFACE_ACTING SURFACE_ACTING SURFACE_ACTING SURFACE_ACTING SURFACE_ACTING DEVELOPMENTAL_INTERACTION DEVELOPMENTAL_INTERACTION AUTONOMOUS_MOTIVATION AUTONOMOUS_MOTIVATION STRESS STRESS STRESS STRESS CONTROLLED_MOTIVATION CONTROLLED_MOTIVATION CONCERTED_INTERACTION CONCERTED_INTERACTION ETHICAL_INTERACTION ETHICAL_INTERACTION DEEP_ACTING DEEP_ACTING INDIVIDUATED_EMPOWERED_INTERACTION INDIVIDUATED_EMPOWERED_INTERACTION INDIVIDUATED_EMPOWERED_INTERACTION INDIVIDUATED_EMPOWERED_INTERACTION DEVELOPMENTAL_INTERACTION CONTROLLED_MOTIVATION CONCERTED_INTERACTION AUTONOMOUS_MOTIVATION AUTONOMOUS_MOTIVATION DEVELOPMENTAL_INTERACTION Estimate 0.721 0.692 0.755 0.673 0.858 0.627 0.828 0.582 0.841 0.808 0.779 0.605 0.765 0.799 0.726 0.673 0.614 0.782 0.756 0.671 0.700 0.678 0.719 0.672 0.694 0.718 0.750 0.653 0.625 0.734 0.467 0.718 0.818 0.591 0.477 80 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an CFAăl năth ă2 Standardized Regression Weights: (Group number - Default model) AUTMOT06 AUTMOT05 CONMOT12 CONMOT11 STRESS28 STRESS27 DEEPACT14 RELINT29 RELINT30 RELINT31 ETHINT34 EMPINT41 DEEPACT15 SURACT21 SURACT22 STRESS26 STRESS25 RELINT32 ETHINT35 EMPINT42 DEVINT48 DEVINT49 DEVINT50 CONINT43 CONINT44 CONINT45 INDINT37 SURACT18 INDINT39 < < < < < < < < < < < < < < < < < < < < < < < < < < < < < - AUTONOMOUS_MOTIVATION AUTONOMOUS_MOTIVATION CONTROLLED_MOTIVATION CONTROLLED_MOTIVATION STRESS STRESS DEEP_ACTING RELATIONAL_INTERACTION RELATIONAL_INTERACTION RELATIONAL_INTERACTION ETHICAL_INTERACTION INDIVIDUATED_EMPOWERED_INTERACTION DEEP_ACTING SURFACE_ACTING SURFACE_ACTING STRESS STRESS RELATIONAL_INTERACTION ETHICAL_INTERACTION INDIVIDUATED_EMPOWERED_INTERACTION DEVELOPMENTAL_INTERACTION DEVELOPMENTAL_INTERACTION DEVELOPMENTAL_INTERACTION CONCERTED_INTERACTION CONCERTED_INTERACTION CONCERTED_INTERACTION INDIVIDUATED_EMPOWERED_INTERACTION SURFACE_ACTING INDIVIDUATED_EMPOWERED_INTERACTION Estim ate 0.834 0.792 0.83 0.798 0.723 0.802 0.724 0.67 0.758 0.723 0.681 0.718 0.644 0.811 0.899 0.671 0.616 0.689 0.715 0.751 0.799 0.848 0.709 0.72 0.667 0.701 0.655 0.53 0.622 Correlations: (Group number - Default model) Estim ate AUTONOMOUS_ MOTIVATION AUTONOMOUS_ MOTIVATION AUTONOMOUS_ MOTIVATION < > CONTROLLED_MOTIVATION 0.048 < > DEEP_ACTING 0.233 < > SURFACE_ACTING -0.3 81 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an AUTONOMOUS_ MOTIVATION AUTONOMOUS_ MOTIVATION AUTONOMOUS_ MOTIVATION AUTONOMOUS_ MOTIVATION CONTROLLED_ MOTIVATION CONTROLLED_ MOTIVATION CONTROLLED_ MOTIVATION CONTROLLED_ MOTIVATION CONTROLLED_ MOTIVATION CONTROLLED_ MOTIVATION DEEP_ACTING STRESS DEEP_ACTING DEEP_ACTING < > STRESS -0.092 < > RELATIONAL_INTERACTION 0.552 < > ETHICAL_INTERACTION 0.189 < > INDIVIDUATED_EMPOWERED_INT ERACTION < > DEEP_ACTING 0.234 < > SURFACE_ACTING 0.079 < > STRESS 0.299 < > RELATIONAL_INTERACTION -0.071 < > ETHICAL_INTERACTION -0.045 0.51 DEEP_ACTING < > STRESS RELATIONAL_ INTERACTION ETHICAL_ INTERACTION INDIVIDUATE_ EMPOWERED _INTERACTION STRESS STRESS < > INDIVIDUATED_EMPOWERED_INT ERACTION SURFACE_ACTING DEEP_ACTING RELATIONAL_INTERACTION ETHICAL_INTERACTION INDIVIDUATED_EMPOWERED_INT ERACTION SURFACE_ACTING < > SURFACE_ACTING -0.21 < > SURFACE_ACTING -0.095 < > SURFACE_ACTING -0.203 < > < > -0.094 0.014 STRESS < > RELATIONAL_INTERACTION ETHICAL_INTERACTION INDIVIDUATED_EMPOWERED_INT ERACTION RELATIONAL_ INTERACTION RELATIONAL_ INTERACTION ETHICAL_ INTERACTION AUTONOMOUS_ MOTIVATION AUTONOMOUS_ MOTIVATION < > < > < > < > < > < > < > < > ETHICAL_INTERACTION INDIVIDUATED_EMPOWERED_INT ERACTION INDIVIDUATED_EMPOWERED_INT ERACTION -0.024 0.062 0.182 0.356 0.235 0.316 0.352 -0.126 0.358 0.878 0.292 < > CONCERTED_INTERACTION 0.531 < > DEVELOPMENTAL_INTERACTION 0.372 82 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an CONTROLLED_ MOTIVATION CONTROLLED_ MOTIVATION DEEP_ACTING DEEP_ACTING SURFACE_ACTING SURFACE_ACTING STRESS STRESS RELATIONAL_ INTERACTION RELATIONAL_ INTERACTION ETHICAL_ INTERACTION ETHICAL_ INTERACTION INDIVIDUATED_EMPO WERED _INTERACTION INDIVIDUATED_ EMPOWERED _INTERACTION DEVELOPMENTAL_ INTERACTION < > CONCERTED_INTERACTION -0.082 < > DEVELOPMENTAL_INTERACTION -0.086 < > < > < > < > < > < > CONCERTED_INTERACTION DEVELOPMENTAL_INTERACTION CONCERTED_INTERACTION DEVELOPMENTAL_INTERACTION CONCERTED_INTERACTION DEVELOPMENTAL_INTERACTION 0.263 0.292 -0.169 -0.182 0.002 0.018 < > CONCERTED_INTERACTION < > DEVELOPMENTAL_INTERACTION 0.666 < > CONCERTED_INTERACTION 0.378 < > DEVELOPMENTAL_INTERACTION 0.469 < > CONCERTED_INTERACTION 0.806 < > DEVELOPMENTAL_INTERACTION < > CONCERTED_INTERACTION 0.77 0.75 0.691 Model Fit CMIN Model Default model Saturated model Independence model NPAR 103 435 CMIN 576.323 DF 332 P CMIN/DF 1.736 29 3368.177 406 8.296 Baseline Comparisons Model Default model Saturated model Independence model NFI Delta1 0.829 RFI rho1 0.791 IFI Delta2 0.92 TLI rho2 0.899 CFI 0.918 83 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an RMSEA Model 0.053 LO 90 0.045 HI 90 0.06 0.166 0.161 0.171 RMSEA Default model Independence model PCLOSE 0.263 84 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Ph ăl că7: K tăqu ăphơnătíchăSEM 85 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Standardized Regression Weights: (Group number - Default model) Estimate 0.098 -0.308 0.21 0.355 0.164 SURFACE_ACTING SURFACE_ACTING DEEP_ACTING STRESS DEEP_ACTING FLECOCREATION_ BEHAVIOR FLECOCREATION_ BEHAVIOR FLECOCREATION_ BEHAVIOR RELATIONAL_ INTERACTION ETHICAL_ INTERACTION INDIVIDUATED_ EMPOWERED_I NTERACTION CONCERTED_ INTERACTION DEVELOPMENTAL_ INTERACTION AUTMOT06 AUTMOT05 CONMOT12 CONMOT11 STRESS28 STRESS27 DEEPACT14 RELINT29 RELINT30 RELINT31 ETHINT34 < < < < < - CONTROLLED_MOTIVATION AUTONOMOUS_MOTIVATION AUTONOMOUS_MOTIVATION SURFACE_ACTING CONTROLLED_MOTIVATION < - DEEP_ACTING < - STRESS < - AUTONOMOUS_MOTIVATION 0.5 < - FLECOCREATION_BEHAVIOR 0.913 < - FLECOCREATION_BEHAVIOR 0.397 < - FLECOCREATION_BEHAVIOR 0.951 < - FLECOCREATION_BEHAVIOR 0.851 < - FLECOCREATION_BEHAVIOR 0.756 < < < < < < < < < < < - 0.848 0.777 0.972 0.681 0.734 0.802 0.842 0.673 0.751 0.725 0.618 EMPINT41 < - DEEPACT15 SURACT21 SURACT22 STRESS26 STRESS25 RELINT32 ETHINT35 < < < < < < < - AUTONOMOUS_MOTIVATION AUTONOMOUS_MOTIVATION CONTROLLED_MOTIVATION CONTROLLED_MOTIVATION STRESS STRESS DEEP_ACTING RELATIONAL_INTERACTION RELATIONAL_INTERACTION RELATIONAL_INTERACTION ETHICAL_INTERACTION INDIVIDUATED_EMPOWERED _INTERACTION DEEP_ACTING SURFACE_ACTING SURFACE_ACTING STRESS STRESS RELATIONAL_INTERACTION ETHICAL_INTERACTION 0.248 -0.054 0.724 0.555 0.812 0.898 0.66 0.613 0.695 0.788 86 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an EMPINT42 < - DEVINT48 DEVINT49 DEVINT50 CONINT43 CONINT44 CONINT45 < < < < < < - INDINT37 < - SURACT18 < - INDINT39 < - INDIVIDUATED_EMPOWERED _INTERACTION DEVELOPMENTAL_INTERACTION DEVELOPMENTAL_INTERACTION DEVELOPMENTAL_INTERACTION CONCERTED_INTERACTION CONCERTED_INTERACTION CONCERTED_INTERACTION INDIVIDUATED_EMPOWERED _INTERACTION SURFACE_ACTING INDIVIDUATED_EMPOWERED _INTERACTION 0.751 0.871 0.79 0.811 0.718 0.675 0.698 0.66 0.529 0.613 Model Fit CMIN Model Default model Saturated model Independence model NPAR 72 435 CMIN 603.745 DF 363 P CMIN/DF 1.663 29 3368.177 406 8.296 Baseline Comparisons NFI Delta1 0.821 Model Default model Saturated model Independence model RFI rho1 0.8 IFI Delta2 0.92 0 TLI rho2 0.909 CFI 0.919 RMSEA Model Default model Independence model RMSEA LO 90 HI 90 PCLOSE 0.05 0.043 0.057 0.489 0.166 0.161 0.171 87 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn
Ngày đăng: 27/08/2023, 20:38
Xem thêm: