Problems in learning english listening skill at high school and suggested solutions = những vấn đề trong việc học kĩ năng nghe tiếng anh ở trường phổ thông và các giải pháp gợi ý

vinh university foreign languages department - - phạm thị thu mai problems in learning English listening skill at high school and suggested solutions (Những vấn đề viƯc häc kÜ n·ng nghe tiÕng Anh ë tr-êng phỉ thông giải pháp gợi ý) graduation thesis field: methodology Vinh, 2009 Acknowledgements My graduation thesis has been completed with a lot of encouragement and support from my teachers, friends and family First of all, I would like to express my deep grate to my supervisor, Mrs Nguyen Thi Van Lam, M.A for her indispensable and useful advice, suggestions and support But for her, this graduation thesis would not have been completed In addition, I want to give my sincere thanks to the Dean and the teachers in the Foreign Language Department for their precious support and encouragement I also cannot forget the support of the students from Nguyen Xuan On high school Without them, I could not have carried out the survey Lastly, I wish to thank my family and my good friends who have been very helpful and encouraged me during doing this graduation thesis Vinh May 10th 2009 Pham Thi Thu Mai Vinh University TABLE OF CONTENT ACKNOWLEDGEMENT………………………………………………… TABLE OF CONTENT…………………………………………………… LIST OF FIGURES………………………………………………………….5 PART 1: INTRODUCTION Reasons for Choosing the Topic Aims of the Study Scope of the Study Methods of the Study Design of the Study PART 2: DEVELOPMENT Chapter 1: Theoretical Background 1.1 What is Listening Skill? 1.1.1 Definition of Listening Skill 1.12 Importance of Listening Skill 1.1.3 Types of Listening 10 1.2 Communicative Language Teaching (CLT) 11 1.2.1 Characteristics of CLT 11 1.2.2 Teacher Roles in CLT 12 1.2.3 Student Roles in CLT 13 1.3 Teaching English Listening in CLT 14 1.3.1 Principles of Teaching English Listening Skill 14 1.3.2 Subskills in Listening 15 1.3.3 Types of Listening Activities 17 1.3.3.1 No Overt Responses 17 1.3.3.2 Short Responses 17 1.3.3.3 Longer Responses 18 1.3.3.4 Extended Responses 18 1.4 Summary 18 Vinh University CHAPTER 2: REAL SITUATION OF LEARING LISTENING SKILL AT NGUYEN XUAN ON HIGH SCHOOL 19 2.1 Overall View about Real Situations of Teaching and Learning English Listening at Vietnamese High Schools 19 2.1.1 Some Comments on Listening Exercises and Activities in High School Textbooks 19 2.1.2 Difficulties in Teaching and Learning English Listening 21 2.1.3 Real Situation of Learning and Teaching English Listening at Nguyen Xuan On high school 22 2.2 Main Reasons for the Difficulties in Learning Listening Skill 23 2.2.1 Subjective Reasons 23 2.2.2 Objective Reasons 24 2.3 Survey on Learning English Listening Skill at Nguyen Xuan On high school 25 2.3.1 Aims of the Survey 25 2.3.2 Description of the Survey 25 2.3.3 Results of the Survey 26 2.4 Summary 35 CHAPTER 3: Suggested Activities to Improve Learning Listening Skill at High School 37 3.1 Introduction 37 3.2 Suggested Solutions 37 3.3 Some Suggested Kinds of Listening Exercises to Motivate Students into Listening 39 3.3.1.Chain Game- Retelling a Short Story 39 3.3.2 Drawings 42 3.3.3 Cross-words 42 3.3.4 Lucky Listening Topics 44 3.3.5 Guessing the Content of the Lesson 45 3.3.6 Rearranging the Order of the Conversation 46 Vinh University C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an 3.3.7 Choosing the Right Topics 45 3.3.8 Making T/F Statements 46 3.3.9 Listening to Short English Songs 47 3.4 Summary 47 PART 3: CONCLUSION 48 3.1 Recapitulation 48 3.2 Suggestions for Further Study 49 REFERENCES 50 APPENDIX 52 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an LISTS OF FIGURES Figure 2.1 Students’ Interest in Learning English ……………………… 25 Figure2.2 Students’ Opinions about Degrees of Difficulty of Listening Skill…………………………………………………………………………26 Figure 2.3 Factors Affecting Students’ Listening…………………… .26 Figure 2.4 Students’ Amount of Time for Practicing Listening Skill…… 27 Figure 2.5 Students’ Frequency of the Guessing Habit……………………28 Figure 2.6 Students’ Ways of Listening……………………… ………….28 Figure 2.7 Students’ Frequency of Distraction…………………………….29 Figure 2.8 Students’ Times of Listening per Lesson………………… 30 Figure 2.9 Influence of Listening Equipments on Students’ Listening… 31 Figure 2.10 Students’ Opinions about Listening Topics and Exercises… 32 Figure 2.11 Students’ Favorite Types of Listening Exercises…………… 33 Figure 2.12 Students’ Opinions about Extra Listening Activities…… 34 Figure 2.13 Motivating Factors………………………………………… 35 Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Part 1: INTRODUCTION Reasons for Choosing the Topic English Teaching Methodology is a very important subject for everyone who wants to become teachers of English In this subject, students of English who are being trained to become teachers will be provided with necessary information about techniques and methods of teaching four language skills: listening, speaking, reading and writing Of all these four skills, listening skill is considered to be one of the most difficult skills to teach and to learn As students of English, the author herself and others have met a lot of difficulties in learning this skill She has chosen the topic about “Problems in Learning English Listening Skill at High School and Suggested Solutions” for several reasons Firstly, listening skill is thought to be the most difficult in teaching and learning a language in general and English in particular A lot of teachers and students meet many problems and difficulties in teaching and learning this skill Therefore, the author studies this topic to point out the main problems and difficulties which teachers and students have met and then can find out the important reasons for these matters Secondly, listening skill plays a very important role in teaching and learning a language so it should be paid much more attention to However, it seems that this skill is not really focused on in many high schools in Vietnam and the qualities of teaching and learning this skill are not very good Thus, this topic is chosen to study in order to find out some suggested solutions to partly improve this matter Moreover, although learning English listening skill is significant, the fact is that not many students like learning this skill for many reasons such as the difficulty in learning it well or listening lessons are quite boring Thus, the purpose of studying this topic is to create some new and interesting listening activities to motivate students into listening skill Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Aims of the Study The study is conducted with the following aims: because teaching listening skill is one of the most difficult tasks for any ESL teacher, the first aim is to find out the problems and difficulties in learning and teaching English listening skill at high school Additionally, the study is carried out so as to get more information about the qualities of teaching and learning English listening skill at Vietnamese high schools It is also necessary to find out the main reasons for these problems and difficulties Last but not least, the study suggests some solutions to these problems to partly improve the qualities of teaching listening skill and motivate students into listening lessons Scope of the Study The topic about “Problems in Learning English Listening Skill at High School and Suggested Solutions” is a broad topic and it cannot be exploited in the study due to the limitation of a B.A thesis Therefore, the study only focuses on the main problems which cause difficulties for both teachers and students and the real situations of teaching and learning English listening skill according to a survey done in three grades of a high school Besides, from this survey, some suggestions and solutions are given in order to partly improve the quality of teaching and learning English listening skill at high school Methods of the Study Due to the scope and the characteristics of the study, the author follows the procedures:  Collecting and analyzing the materials  Synthesizing the information First, some materials referring to the issue are collected and analyzed Then, basing on the theoretical background described and analyzed, the survey will be carried out Next, the information from the survey will be analyzed in detail and the results will be categorized to synthesize From the Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an results collected, it will come to the general conclusion and some comments and solutions will be given Design of the Study The thesis consists of three main parts: the first part is Introduction This part provides the information about the reasons for choosing the topic, the aims of the topic, the scope of the study, the method of the study and the design of the study In the second part – Development, there are three chapters Chapter 1- Theoretical background discusses some main points relating to the topic: definition of listening skill and its importance, CLT with teachers’ roles and students’ roles, the main principles of teaching listening and the main kinds of listening activities This chapter focuses on the theory about the main types of listening activities and teaching it in CLT Chapter The real situation of learning English listening skill at Nguyen Xuan On high school describes the whole picture about the real situation of learning English listening skill of the students in this school through the survey done in three grades In chapter - Suggested activities to improve learning listening skill at high school, some solutions to the problems students have when learning listening are suggested and some listening activities are recommended to be applied in teaching and learning this skill with the aim to motivating students into learning this skill The last part is Conclusion This part summarizes the main points discussed in the previous parts and offers some suggestions for further study The study ends up with references which are the materials collected to find necessary information for the study and appendix which is the questionnaire used in the survey Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Part 2: DEVELOPMENT Chapter 1: Theoretical Background 1.1 What is Listening Skill? 1.1.1 Definition of Listening Skill Listening skill can be defined in different ways According to MC Milan Dictionary, listening is to pay attention to a sound or to try to hear a sound or to pay attention to what someone tells you and what they suggest Babylon Dictionary views listening as an attempt to hear something, an act of paying careful attention to one who is speaking Similarly, in the New Era EnglishEnglish-Vietnamese Dictionary, listening is to make an effort to hear somebody or something Thus, listening is the language modality that is used most frequently Listening involves a sender (a person, radio, and television), a message, and a receiver (the listener) Listeners often must process messages as they come, even if they are still processing what they have just heard, without backtracking or looking ahead In addition, listeners must cope with the sender's choice of vocabulary, structure, and rate of delivery The complexity of the listening process is magnified in second language contexts, where the receiver also has incomplete control of the language Listening skill is integrated with the other skills in language use Like reading, listening is a receptive skill where the purpose is to comprehend or understand what someone might be saying or writing 1.12 Importance of Listening Skill In daily life, people spend a lot of time listening: officers listen to their boss’ talks, students listen to their teachers, old people listen to news on TV and radio It has been estimated that adults spend almost half of their communication time listening In language use, listening skill plays a very important role: it includes various kinds of listener’s knowledge: knowledge of phonology, vocabulary, Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 10 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an member of the group the whole sentence without letting the other members hear This member must remember that sentence and has to listen to the next sentence of the story After listening, he will inform to the third member of the group the previous sentence and the one he has just heard The game will continue like that until the last member of the group The duty of this member is to remember all the sentences and retell the whole story he has heard from his group members The group who retells the story exactly will be the winner This game is for group work and should be held in a language lab It also can be used for reporting news as well But this activity is quite difficult for 10th form students so it should be used more often for 11 th and 12th form students It may last for about fifteen minutes This activity can make students more excited and focus on listening to the story and improve students’ listening and speaking at the same time However, it is quite noisy if the teacher lets students talk too loudly and the members of the groups who have finished their listening parts will have free time Teachers should ask them to continue listening to the rest of the story and keep controlling the speaking volume of students Example: Listen to this funny story: A greedy girl “Jack was a young sailor He lived in England, but he was often away with his ship One summer, he came back from a long voyage and found new neighbours near his mother’s house They had a pretty daughter, and Jack soon loved her very much He said to her, “ my next voyage will begin in a few days’ time Gloria I love you, and I will marry you when I come back I will think about you all the time and I will write to you and send you a present from every port” Jack’s first port was Freetown in Africa and he sent Gloria a parrot from there It spoke five languages When Jack’s ship reached Australia, there was a letter Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 41 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an from Gloria It said: “thank you for the parrot, Jack It tasted much better than a chicken” And now, retell the story according to what you have heard from your friend 3.3.2 Drawings Students listen to a short text or a conversation which describes something such as a place, an object, a picture or somebody After listening, students are asked to draw a picture about the thing or the person whose characteristics they have just heard The student who has the picture which describes the most exactly is the winner This activity is for individual work and it can be used for students of three grades This game is rather interesting but it may distract students from listening to the text: they may draw something else or they only draw according to their imagination without understanding the text Teachers have to pay attention to students’ drawings and their concentration on listening by checking their understanding carefully * Notice: - The description in the listening text must be clear enough for students to understand and draw more easily - To draw more exactly, while listening, students can remember or write down what is being described Example: Listen to the following passage and draw the person which is described: “There in the middle of the courtyard stood our formidable head-master talking to a tall man in a bowler hat, a rare sight already at that date, so that he looked a little like an actor in costume- an impression not so far wrong, for I never saw him in a bowler hat a gain He carried a walking stick over his shoulder at the slope like a soldier with a rifle He had such deep black hair that might well have been dyed and a long thin nose” 3.3.3 Cross-words The teacher divides students into small groups (each group may have five or six members) and gives them the instructions of playing the game: Students are given the list of the questions of the cross-word beforehand Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 42 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an and they have to answer those questions while listening The answers for those questions are the words in the cross-word After each time of listening, the teacher can stop playing the tape so that students have time to check their answers After a few times of listening, the group who find the key word will be the winner This game is quite difficult for students who are not very good at English so it had better be used for good students This is a kind of comprehension exercises but to answer the cross- word puzzle, students will be more motivated It takes much time if the teacher does not arrange the time suitably * Notice: - The key word should be short and the questions should be rather easy for students to answer Example: Listen to the following text and answer these questions to fill in the cross-word below: * Listening text: Teenagers who listen to the same music often have a common look One hot style in music and fashion is hip hop Hip hop is a type of urban music with a heavy beat Hip hop fashions are large or loose-fitting street clothes The style includes baggy jeans, sweat shirts, hiking boots and base ball caps However, teens add other clothing items like flannel shirts, jackets with sports logos, and athletic shoes Africa American kids in Detroit and Chicago first made hip hop popular They wore baggy street clothes to dance clubs Hip hop is now a teen fashion from Britain to Japan In Japan, hip hop is replacing the usual outfit for teenage girls: blouses and skirts with cartoon characters on them And in US, teens spend a lot of money on hip hop fashions David Bowen, 17, of Evanston Illinois, has five pairs of hiking boots at 100$ each * Questions: How many pairs of hiking does David Bowen have? Hip hop is a type of urban music with a heavy… What type of caps does the hip hop style include? Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 43 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an What kind of shoes teens wear in the hip hop style? African American…in Detroit and Chicago first made hip hop popular What is hip hop replacing in Japan? Who spend a lot of money on hip hop in US? And these are the answers: I V E B E A T B A S E B A L L A T H L E T I C K I D S O U T F I T N S F T E E  The key word: FASHION 3.3.4 Lucky Listening Topics This activity is rather similar to lucky number game However, instead of using numbers, teachers will provide different topics such as family, friendship, hobbies for students to choose to listen For this game, students can work in group of six members Each group will choose a topic they like and after choosing the topic, they are given some questions about the topic to answer after listening The other groups also have to listen to answer those questions because if that group cannot answer the questions after listening, the others will have chances to answer them Each correct answer will bring the group mark ten The lucky topic may be a song and students have to nothing apart from enjoying it The group with the highest mark is the winner This activity is for group work and can be applied in any high school classes It requires much time so the teacher should choose short and easy topics for students to listen Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 44 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an 3.3.5 Guessing the Content of the Lesson This activity is for pre- listening Some key words of the listening text are given before listening Students are asked to guess the content of the text and create a new text according to what they guess It can be a conversation, a story or a piece of news After that, they are allowed to listen to the original text to check their guessing This task is easier for students because they have known the key words and understood some things about the lesson beforehand It can be used for students at the average level For better students, the listening texts should be more difficult For example: Look at these words and write a short passage according to your understanding: Aladdin, an order, close his shutters, Princess, hide, peep, lift her veil, fall in love, ask her in marriage, magic fruits And here is the original listening passage: “One day Aladdin heard an order from the Sultan proclaimed that everyone was to stay at home and close his shutters while the Princess his daughter went to and from the bath Aladdin was seized by a desire to see her face, which was very difficult, as she always went veiled He hid himself behind the door of the bath, and peeped through a chink The Princess lifted her veil as she went in, and looked so beautiful that Aladdin fell in love with her at first sight He went home so changed that his mother was frightened He told her he loved the Princess so deeply he could not live without her, and meant to ask her in marriage of her father His mother, on hearing this, burst out laughing, but Aladdin at last prevailed upon her to go before the Sultan and carry his request She fetched a napkin and laid in it the magic fruits from the enchanted garden, which sparkled and shone like the most beautiful jewels She took these with her to please the Sultan, and set out, trusting in the lamp” Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 45 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an 3.3.6 Rearranging the Order of the Conversation The teacher gives students handouts of a conversation which is in the wrong order and ask them to listen to this conversation again in the right order After listening, they have to rearrange the order of the conversation according to their understanding This exercise can be used for students at any level The degree of difficulty of the listening conversation depends on students’ levels Nonetheless, the teacher has to check students’ understanding so as to avoid their guess at the answer Example: Look at this conversation which is in the wrong order: Tom: - Oh where are you from in Brazil? Paulo: - My parents are here from Brazil They are on vacation Tom: - Pleased to meet you, Mr and Mrs Tavares Mrs Tavares: - Nice to meet you, Tom Paulo: - Mum and dad, this is Tom Hayes Tom, these are my parents Mr Tavares: - We are from Rio And now listen to the conversation in the right order: Paulo: - Mum and dad, this is Tom Hayes Tom, these are my parents Tom: - Pleased to meet you, Mr and Mrs Tavares Mrs Tavares: - Nice to meet you, Tom Paulo: - My parents are here from Brazil They are on vacation Tom: - Oh where are you from in Brazil? Mr Tavares: - We are from Rio 3.3.7 Choosing the Right Topics For this exercise, the teacher gives students a list of some topics and lets them listen to some texts or some conversations about those topics Students have to point out which topics in the list they have heard and give some key words to show their understanding This exercise is for individual work It can help students practice skimming skill but may take time so the teacher should choose short and not too difficult listening texts Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 46 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Example: Listen to some conversations and decide whether which one belongs one of the given topics below: Jobs Shopping Greetings Hobbies Music People in US often shop from catalogs There are special catalogs for almost every need- including clothing, furniture, health and beauty products, and things for the kitchen People also order about 40% of their music from music catalogs Sarah: Hi, Tom How is everything? Tom: Not bad How are you? Sarah: Pretty good, thanks Jason: Where you work, Andrea? Andrea: I work for Thomas Cook Travel Jason: Oh, really? What you there? Andrea: I am a guide I take people on tours to countries in South America like Peru Jason: That sounds interesting! 3.3.8 Making T/F Statements Students are allowed to listen to a text for some times and take notes After listening, each of them has to make some T/F statements relating to the text and use them to ask their partners The partners have to base on the information they get from the listening text to answer the questions of their friends After that, they are allowed to listen to the text again to check if the questions and the answers are right or wrong This activity is for pair work The good points of this activity are that it checks students’ understanding exactly and helps them get more specific information They have to listen carefully to make and answer the questions correctly But it is difficult for students at average level Hence, it may be more often used for good students Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 47 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an If it is used for average level students, the listening text must be easy enough for them to understand For example: Listen to the following paragraph: “Milly and I were really lucky to have Julius as our guide We met him over a drink in a bar on the day we arrived He had actually worked in England for thirteen years before escaping back to the sun He was proud of his island’s history and filled us in on it as well as introducing us to Carnival From this short paragraph, students can make some T/F statements such as: “They were not lucky to have Julius as their guide”, or “he worked in England for thirty years” 3.3.9 Listening to Short English Songs After finishing the listening lesson in the textbook, teachers give students a song the content of which relates to the topic they have just studied While listening, students’ duty is to write down as many words they can hear as possible If possible, students can give the main message of the song This activity is usually for students to relax and getting them familiar with listening to English songs 3.4 Summary To conclude, this chapter suggests some solutions to solve the problems and difficulties in learning listening skill and then recommends several activities used to motivate students and increase their interest in learning this skill such as retelling a funny story, rearranging the order of a conversation, choosing the right topics, making T/F statements Those activities can be used for students at different levels and they depend on the purposes of teachers as well as the teaching and learning conditions Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 48 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an PART 3: CONCLUSION 3.1 Recapitulation Clearly, teaching and learning English listening skill in particular and a language listening skill in general are not easy at all It requires much effort from both teachers and students The thesis discusses some main points about listening skill: several different definitions according to some dictionaries, importance and types of listening Moreover, it comes up a language teaching approach called CLT with the main roles of teachers and students It also presents seven principles of teaching listening skill, its types of activities and sub-skills as well In addition, the study investigates the real situations of teaching and learning listening skill in a high school (Nguyen Xuan On) by doing a survey about this school The survey questionnaire which consists of 16 questions is given to 135 students from three grades of the school to search for necessary information From the survey, a lot of useful information has been collected to come to a conclusion for many matters of teaching and learning this skill which need solving Besides, some suggested solutions including subjective solutions from the schools and objective solutions from teachers and students are given The study also recommends some listening activities and games for teachers and students to consult All in all, though English is a difficult subject for many students, it has been becoming more and more important in modern life Therefore, students had better pay much more attention to it Furthermore, in spite of the fact that listening skill is really a very difficult skill to teach and to learn well, it plays an important role in learning this subject and in communication in modern society so both teachers and students have to try to improve the quality of teaching and learning it “Rome is not built in a day” – no success can be achieved easily and in a short time so we should try our best to make the teaching and studying of this skill better and better Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 49 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an 3.2 Suggestions for Further Study The topic about listening skill has a large scope for study because the problems and the solutions for teaching and learning such a difficult skill are nearly limitless Moreover, the study about teaching and learning this skill is very necessary as the quality of teaching and learning it in many Vietnamese high schools is not high However, because of the limitations of the author’s knowledge and experience, the study cannot cover all the matters relating to the topic There are still many more problems and solutions such as new interesting activities to change the boring and stressful atmosphere in many listening classes Therefore, the author hopes that someone who is interested in this matter will continue to develop this topic so as to find more useful and realistic solutions and activities for teaching and learning this skill better Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 50 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an REFERENCES Ann Galloway Communicative Language Teaching: an Introduction and Sample Activities Retrieved May 5th 2009 from www.cal.org/resources/digest/gallow01.htm/ Brown, H.D (1994) Teaching by Principles New Jersey: Prentice Hall Regents Carol Van Dozer Improving ESL Learners’ Listening Skills: at the Workplace and Beyond Retrieved May 5th 2009 from www.improving – ESL-lms.list.vanduzerdoc Hoang Van Van, Hoang Thi Xuan Hoa, Dao Ngoc Loc, Vu Thi Loi, Do Tuan Minh, Nguyen Quoc Tuan (2007).Tenth Form English Textbook Education Publisher Hoang Van Van, Hoang Thi Xuan Hoa, Dao Ngoc Loc, Vu Thi Loi, Do Tuan Minh, Nguyen Quoc Tuan (2007) Eleventh Form English Textbook Education Publisher Hoang Van Van, Hoang Thi Xuan Hoa, Dao Ngoc Loc, Vu Thi Loi, Do Tuan Minh, Nguyen Quoc Tuan (2007) Twelth Form English Textbook Education Publisher Kenneth Beare The Challenge of Teaching Listening Skill Retrieved April 4th 2009 from www.about.com/ Leo Jones Progress to First Certificate I Cambridge University Press Leo Jones Progress to First Certificate II Cambridge University Press 10 L.A.HILL (1996) English Funny Stories The World Publisher 11 Melissa Kelly Active Language for the Classroom Retrieved March 4th 2009 from www.about.com 12 Nguyen Thi Van Lam and Ngo Dinh Phuong (2006) Language Teaching Theory Vinh University 13 Nguyen Thi Van Lam and Ngo Dinh Phuong (2007) English Teaching Methodology Vinh University Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 51 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an 14 Richards, J.C and Rodgers, T.S (2001) Approaches and Methods in Language Teaching Cambridge: Cambridge University Press 15 Robert Wyss, M.A Bringing Learners up-to-date on CLT classroom approaches Retrieved on May 2nd 2009 from www.eltnewsletter.com/ Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 52 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an APPENDIX QUESTIONNAIRE This survey questionnaire is carried out for the study about “Problems in Teaching and Learning English Listening Skill” The researcher would be very glad if you support her by answering the following questions truthfully The purpose of this is only for study so you not have to worry that your name will be mentioned in the study Thank you for your help How long have you learnt English? Do you like English? a yes b no How difficult is English listening skill in your opinion? a very difficult b difficult c rather difficult d not difficult at all Which of the followings makes the listening text more difficult to you? a linking sounds b fast speaking speed c background noise d all How much time you spend on listening skill per day? a hour b more than hour c less than hour Do you try to guess the content of the listening text before you listen? a always b often c sometimes d never When listening to an English text, you often pay attention to? Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 53 C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an a every word of the whole text b only the key words c the meanings of the sentences How many times of listening you need to understand an English text? a once b twice c three times d more than three times Are you distracted from the text while listening to it? a always b often c sometimes d never 10.How much does the quality of listening equipments affect your listening? a very much b much c not very much d little 11.How you find listening topics in the textbook a all of them are interesting b only some are interesting c all of them are boring 12.What you think about listening exercises in the textbook? a too difficult b difficult c rather difficult d not difficult at all 13 Which kind of listening activities in the textbook you like most? a T/F statements b multiple choices c gap-filling d comprehension questions 14 Do your teachers give you extra listening activities after a listening lesson? a always b often c sometimes d never 15 What you think about extra listening activities given by your teachers? a difficult b easy c interesting Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn Vinh University 54 d boring C.33.44.55.54.78.65.5.43.22.2.4 22.Tai lieu Luan 66.55.77.99 van Luan an.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.C.33.44.55.54.78.655.43.22.2.4.55.22 Do an.Tai lieu Luan van Luan an Do an.Tai lieu Luan van Luan an Do an Stt.010.Mssv.BKD002ac.email.ninhd 77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77.77.99.44.45.67.22.55.77.C.37.99.44.45.67.22.55.77t@edu.gmail.com.vn.bkc19134.hmu.edu.vn.Stt.010.Mssv.BKD002ac.email.ninhddtt@edu.gmail.com.vn.bkc19134.hmu.edu.vn