Specialist skills and knowledge in the internship at an giang fruit vegetable and foodstuff joint stock company

VIET NAM NATIONAL UNIVERSITY HO CHI MINH CITY AN GIANG UNIVERSITY FACULTY OF FOREIGN LANGUAGES INTERNSHIP REPORT SPECIALIST SKILLS AND KNOWLEDGE IN THE INTERNSHIP AT AN GIANG FRUIT - VEGETABLE AND FOODSTUFF JOINT STOCK COMPANY INSTRUCTOR: MS DO THI NGOC NHI FULL NAME: TRAN BUI HAI TIEN CLASS: DH18TA STUDENT’S CODE: DTA176188 ACADEMIC YEAR 2020 - 2021 An Giang - 2021 Internship report INSTRUCTOR: DO THI NGOC NHI ACKNOWLEDGEMENT During the internship, I personally experienced a lot of useful things, learned a lot of experiences and especially I received a lot of support and help from the staff working at the An Giang Fruit-Vegetable and Foodstuff joint stock company I would like to send my thanks to the Company’s help and enthusiastic support for me to complete the internship process And I would like to thank the instructor - Mr Nguyen Ngoc Thien Tam for directly guiding, providing documents, helping me in the internship process I sincerely thank Ms Do Thi Ngoc Nhi – instructor teacher guided the topic, supported and guided me throughout the process of drafting the outline and helped me in the process of completing the report by using wholeheartedly comment so that I can complete the course with the best results In order to have the knowledge and experience to complete the internship report, I would like to thank all the lecturers from the Department of Linguistics, Interpretation and Translation who dedicated to teaching and providing me solid knowledge that can be used during internship I would like to express my gratitude once again for the enthusiasm and dedication of the Department of Linguistics, Interpretation and Translation and An Giang Fruit-Vegetable and Foodstuff joint stock company I have a lot of limitations in the process of internship and completing the report, I hope to receive the comments of the lecturers and instructors, the comments will help me to become more complete I sincerely thank! An Giang April 28, 2021 Tran Bui Hai Tien-18TA Internship report INSTRUCTOR: DO THI NGOC NHI TABLE OF CONTENTS A OBJECTIVES B DESCRIPTION OF INTERNSHIP COMPANY I Background information General information about the company 2 Company’s history landmarks 3 Core value 4 Vision 5 Mission Quality policy Products Company Organization II Marketing Department Mission Marketing – Market research Research and Development 10 Control quality managing system 11 The schedule of working 12 Organi zation structure 12 C INTERNSHIP OBJECTIVE, CONTENT OF SPECIFIC WORKS 13 I Internship objective 13 II The content of work practice 13 III The content of work assigned 18 D BEHIND THE PRACTICE COURSE 22 I Advantages 22 II Disadvantages 22 III Lessons learned after the practice course 22 E CONCLUSION AND SUGGESTION 23 I Conclusion 23 II Suggestion 23 Suggestion for the internship company 23 Suggestion for AGU and the Faculty of Foreign languages 24 REFERENCES 25 Tran Bui Hai Tien-18TA Internship report INSTRUCTOR: DO THI NGOC NHI LIST OF PICTURES, CHARTS AND TABLES Pictures: • Picture The picture of An Giang Fruit-Vegetables & Foodstuff Joint Stock Company (ANTESCO) • Picture IQF Lemongrass of ANTESCO • Picture IQF Baby corn of ANTESCO • Picture IQF Green Soy Bean of ANTESCO • Picture IQF Pineapple of ANTESCO • Picture Marketing Department office of ANTESCO • Picture ANTESCO’s testing products • Picture My working desk • Picture Providing support in printing documents for the Department • Picture 10 Receive other employee’s guidance in scanning documents Charts: • Chart Organization of the company chart • Chart Marketing Department organization Tables • Table Working schedule • Table The content of wok assigned Tran Bui Hai Tien-18TA Internship report INSTRUCTOR: DO THI NGOC NHI LIST OF ABBREVIATIONS AGU: An Giang University BOS: Board of Supervisors DGM of Sales: Deputy General Manager of Sales PD: Purchasing Department IPD: Investment Project Department MD: Marketing Department QAD: Quality Assurance Department DGM of Production: Deputy General Manager of Production HRD: Human Resource Department R & D: Research and Development PR: Public Relations Tran Bui Hai Tien-18TA Internship report – INSTRUCTION: DO THI NGOC NHI A OBJECTIVES After spending years in learning in Faculty of Foreign Language at AGU, every student has their own certain amount of knowledge in English translation and interpretation However, there is no environment for students to practice and exchange capital English skills Therefore, months of internship is a very important experience for every last year student Completing an internship can help students apply what they had studied but now are applying to a real-world setting Because students will be mentored by a seasoned professional during internship, they can see what the job is like and gain insight into what a career in that field entails Besides, students can gain more experience by completing internship Most employers want their interview candidates to have some experience If the candidates never held a job, the resume may not appeal to many employers Having an internship on resume gives students a chance to gain the needed experience and to build their resume Last but not least, through an internship, students can increase your knowledge and skills The purpose of an internship is also to help students make useful connections The instructor during the internship may become mentors, who can provide helpful information and who can help guide them After graduation internship, each student will have the professional skills in their future job This report will focus on three main parts Firstly, I will introduce ANTESCO company and the department where I practice Second, I will describe my content of work when I practice Finally, I will give conclusions about what I learned during this internship and my recommendation to ANTESCO Company and An Giang University for the next course of students Tran Bui Hai Tien-18TA Internship report INSTRUCTOR: DO THI NGOC NHI B DESCRIPTION OF INTERNSHIP COMPANY I Background information General information about the company Picture The picture of An Giang Fruit-Vegetables & Foodstuff Joint Stock Company (ANTESCO) • Name of company: An Giang Fruit-Vegetables & Foodstuff Joint Stock Company (ANTESCO) • Address: 69-71-73 Nguyen Hue, Long Xuyen city, An Giang province, Vietnam • Phone: +84-296-3841196 • Fax: +84-296-3843009 Email: ANTESCO@ANTESCO.com Tran Bui Hai Tien-18TA Internship report INSTRUCTOR: DO THI NGOC NHI • ANTESCO company is one of Vietnam’s Leading companies that specializes in producing and exporting the frozen IQF and canned tropical vegetables and fruits • ANTESCO has three factories (My An factory, Binh Khanh factory and Binh Long factory) applying the European advanced technology and quality controlled by ISO 22000; SEDEX; BRC FOOD; GLOBAL GAP, FDA, KOSHER; HALAL;… with the total annual capacity over 20,000 tons ANTESCO has been trading with many countries: USA, Canada, EU, Japan, etc Company’s history landmarks 1975: An Giang Agricultural Materials Company, predecessor: The An Giang Agricultural Technology Service Company (supplying materials, fertilizer, pesticides, equipment and spare parts of machines used in agriculture) 1986: The An Giang Agricultural Technology Service Company was established basined on merging 03 agricultural companies in An Giang Province (Agricultural Materials Company, Agricultural Mechanical Sub-Department and Plant Protection Sub-Department) herein after called ANTESCO 1992: The company attained Establishment Decision no 530/QDUB dated 02 November 1992 issued by People’s Committee of An Giang Province, in which the company was transferred from stated-owned unit to state company with initial of VND 7,248,217,000 1994: ANTESCO established the factory of processing agricultural products, vegetables and food for exporting 1999: ANTESCO expanded its investment continuously to build frozen plants with modern equipment and on processing lines imported from USA and Denmark in capability of 10,000 tons/year Tran Bui Hai Tien-18TA Internship report INSTRUCTOR: DO THI NGOC NHI 2008: The company invested in factory process by-product from peel of vegetables for pelleting into foodstuff for cattle with initial capability of 2,400 tons finished products/year to handle waste from vegetable production and environment issues as well 2011: In June 2011, pursuant to Decree no 109/2007/ND-CP dated June 2007 of the government, The An Giang Agriculture Technology Service Company transferred officially into An Giang Fruit-Vegetables & Foodstuff Joint Stock Company 2015: ANTESCO invested million USD to build the third frozen plant with the most modern equipment and processing lines imported from EU with capacity 12,000 tons/year Core value Customer: ANTESCO always listens to comments and opinions to improve and innovate continuously Farmer: To be companion of the farmer, creating income and enhancing life standard for the farmer Human resource: Solidarity, honesty, responsibility, mutual respect Quality: Quality is the credibility, existence and development of ANTESCO company Commitment: ANTESCO always commits stable growth and professional style in any activities Tran Bui Hai Tien-18TA Internship report INSTRUCTOR: DO THI NGOC NHI Vision ANTESCO is one of Vietnam’s leading companies that specialize in producing and exporting the frozen IQF and food hygiene safety satisfied with international standard Mission ANTESCO always gives the good quality products and food safety satisfied with international standard ANTESCO gives stable income and jobs to the farmer Quality policy Based on Vietnam’s law and legal regulations of the countries which consume ANTESCO’s products, the Company assure that: Food safety & hygiene is as the top imperative standard; Continually improve on technology to enhance quality of products with optimal reasonable prices; Strengthen awareness, ability of employees; Act with environmental responsibility; Establish sustainable relations with partners from stages of supplying, processing and distributing; Ensure safety working conditions and welfare of employees, at least comply with regulations of the Vietnam’s law and the requirements of customers that the Company has committed Products ANTESCO issued policies to maintain and proved effect of quality management system complying with ISO 22000:2005; HACCP; BRC Foods for high quality product Tran Bui Hai Tien-18TA Internship report INSTRUCTOR: DO THI NGOC NHI C INTERNSHIP OBJECTIVE, CONTENT OF SPECIFIC WORKS I Internship objective - Learn overview of An Giang Fruit-Vegetable and Foodstuff Joint Stock Company operation and Marketing Department’s mission, responsibility and function - Get acquainted with office work, observe and support colleagues during working process - Learn how to sort files and relevant documents - Provide support in entering documents and data to PC - Translate An Giang Fruit-Vegetable and Foodstuff Joint Stock Company’s documents on Social Responsibility, Standard operating procedure, Business Social Compliance Initiative, etc - Improve communication skill II The content of work practice Tran Bui Hai Tien-18TA 13 Internship report INSTRUCTOR: DO THI NGOC NHI VIETNAM NATIONAL UNIVERSITY OF HOCHIMINH AN GIANG UNIVERSITY SOCIALIST REPUBLIC OF VIETNAM Independence – Freedom – Happiness Faculty of Foreign Language - INTERNSHIP DIARY Student’s name: Tran Bui Hai Tien Student ID: DTA176188 Major: English linguistic Internship company: An Giang fruit-vegetables and foodstuff joint stock company Week Date Work contents Communicate with the instructors to learn more about the company, the main functions of the department Get to know the Department’s colleagues 22/2/2021- Get acquainted with office work, observing and 26/2/2021 supporting colleagues during working process Receive documents for translation Try new products and offer suggestion Gain more professional knowledge on Social Tran Bui Hai Tien-18TA 14 Internship report INSTRUCTOR: DO THI NGOC NHI Responsibility Hand over translated documents Communicate with the instructors to learn more about the company’s official website Communicate with the instructors to arrange student’s working time 01/3/202105/3/2021 Get acquainted with office work, observe and support colleagues during working process Receive documents for translation Hand over translated documents Get acquainted with office work, observe and support colleagues during working process Communicate with the instructors to learn more about working experience, evaluate employee ability, job 08/3/202112/3/2021 interview experience, designing CV Receive documents for translation Emergency translate Hand over translated documents 15/3/2021- Communicate with the instructors to learn more about Tran Bui Hai Tien-18TA 15 Internship report 19/3/2021 INSTRUCTOR: DO THI NGOC NHI Biology Study about Mission and Responsibility of some Company’s Department Receive documents for translation Provide other colleagues printing documents support Communicate with colleagues to complete the translation documents Provide other colleagues printing documents support 22/3/22126/3/2021 Receive documents for translation Hand over translated documents Evaluate the results after more than month of internship at the company Receive documents for translation Get acquainted with office work, observe and support colleagues during working process 29/3/20216 22/4/2021 Provide support in entering documents and data to PC Communicate with colleagues to complete the translation documents Gain more general knowledge on Company’s Factory Tran Bui Hai Tien-18TA 16 Internship report INSTRUCTOR: DO THI NGOC NHI Get acquainted with office work, observe and support colleagues during working process 05/4/202109/4/2021 Hand over translated documents Communicate with colleagues to complete the translation documents Receive documents for translation Get acquainted with office work, observe, support colleagues and gain more knowledge on legal documents 12/4/202116/4/2021 Hand over translated documents Sort files and relevant documents Instructor’s signature Tran Bui Hai Tien-18TA Student’s signature 17 Internship report III INSTRUCTOR: DO THI NGOC NHI The content of work assigned The most common assigned works that I was given by the Company was translating documents from Vietnamese to English and documents from English to Vietnamese Vietnamese English I MỤC ĐÍCH : I Purpose Thủ tục quy định cách thức tiến This procedure specifies how to hành biện pháp khắc phục/phòng correct/ prevent/ improve to remove the ngừa/cải tiến nhằm loại bỏ causes of the existing and potential nguyên nhân gây điểm không nonconformity or to improve the phù hợp có tiềm ẩn nâng effectiveness cao hiệu Hệ thống quản lý trách Responsibility Management System of the Social nhiệm xã hội II PHẠM VI : II Scope of Application Thủ tục áp dụng cho không phù hợp liên quan đến trình Hệ This thống quản lý trách nhiệm xã hội hay nonconformities related to the process không phù hợp tiềm ẩn phát and the Social Responsibility Management System or a potential q trình thực cơng việc, procedure applies to any hoạt động giám sát đánh giá Nó nonconformity discovered in the course áp dụng cho khiếu nại hợp lý of work, monitoring or evaluation It also applies to all reasonable trách nhiệm xã hội bên liên quan gởi công ty dạng văn (thư, emai, fax) hay lời complaints about social responsibility of the stakeholders of the company sent in writing (mail, email, fax) or verbally Tran Bui Hai Tien-18TA 18 Internship report INSTRUCTOR: DO THI NGOC NHI English Vietnamese Cyanobacteria are the major producers Vi khuẩn lam nguồn sản xuất of the taste and odor compounds hợp chất geosmin 2- geosmin and 2-methylisoborneol (2- methylisoborneol (2-MIB) tạo mùi, vị MIB) in drinking water and fish lạ nước uống cá toàn worldwide In recent giới Trong năm gần đây, years, the outbreaks of cyanobacteria blooms in bùng phát vi khuẩn lam hồ Trị Tri An and Dau Tieng Reservoirs, An Dầu Tiếng Việt Nam Vietnam have led to an increase ngày làm tăng lên quan ngại attention in taste and odour problems đáng ý vấn đề mùi vị Trong In the present study, the two off-flavor nghiên cứu này, hai hợp chất có vị lạ compounds geosmin and 2-MIB were geosmin 2-MIB tìm thấy found in field samples and 50 isolated strains of planktonic mẫu thực địa 50 chủng vi cyanobacteria khuẩn tảo lam tách biệt từ hồ Dầu from Dau Tieng and Tri An Reservoirs Tiếng Trị An Chúng tìm thấy They were screened for the first time lần phương pháp khối using headspace solid-phase micro- phổ cách vi chiết pha rắn sử dụng extraction and gas chromatography– hệ thống sắc kí khí (HPME GC – MS) mass spectrometry (HPME GC–MS) Khả tạo hợp chất có mùi vị The ability to produce off-flavor lạ chứng minh diện compounds was determined by the hai thị phân tử: geoA mib presence of two markers: geoA and mib molecular Kết cho thấy nồng độ geosmin Results 2-MIB trung bình dao động từ showed that mean geosmin and 2-MIB concentrations ranged from 13.3 to mẫu thực địa Tổng cộng có 9.6 ng/L and 4.9 to 101.7 ng/L in field Tran Bui Hai Tien-18TA 13,3-9,6 ng / L 4,9 đến 101,7 ng / L năm vi chủng sản xuất geosmin [với 19 Internship report INSTRUCTOR: DO THI NGOC NHI samples, respectively A total of five nồng độ cao nhất: 272,9 ng / g trọng geosmin-producing strains [with the lượng ướt (ww)] chín chủng sản highest concentration: 272.9 ng/g weight (ww)] and nine wet xuất 2-MIB (với nồng độ cao nhất: 362,1 ng / g ww) thuộc hai chi vi 2-MIB- khuẩnlamDolichospermumvà producing strains (with the highest concentration: 362.1 ng/g ww) Oscillatoria xác định Bốn số vi khuẩn sản xuất geosmin belonging to two cyanobacteria genera Dolichospermum and Oscillatoria were sản xuất 2-MIB Biểu đồ ước identified Four of the geosmin lượng hợp ký cực đại rRNA 16S (ML) producers also produced 2-MIB The cho thấy đa dạng cao chủng 16S rRNA maximum likelihood (ML) vi khuẩn tách biệt đại diện cho kiểu hình thái kiểu gen khác tree showed a high diversity of the isolated thatrepresented Các tìm kiếm BLAST cho thấy trình tự strains different morpho-types and genotypes gen 16S rRNA thu nghiên The BLAST searches revealed that the cứu so với trình tự có sẵn từ 16S rRNA gene sequence obtained in Ngân hàng Gen có giá trị tương đương this study shared the similarity values từ 96,46 đến 99,37% Đây báo cáo ranging between 96.46 and 99.37% hợp chất tạo vi khuẩn compared to the available sequences lam có hương vị lạ vùng nước from GenBank This is the first report Việt Nam Sự kết hợp HPME GC of off-flavor compound producing – MS phản ứng chuỗi polymerase cyanobacteria in Vietnamese waters (PCR) cung cấp công cụ mạnh mẽ để xác định đặc tính hợp chất có The combination of HPME GC–MS and polymerase chain reaction (PCR) hương vị lạ cách đáng tin cậy Kết nhấn mạnh provides a robust tool for reliably characterizing the off-flavor compound vi khuẩn lam tạo mùi vị thuộc họ Our results highlight that taste cyanobacteria Nam chưa khám phá cần odor-producing belonging to and Chroococcales vùng nước Việt Chroococcales in điều tra thêm Vietnamese waters are unexplored and Tran Bui Hai Tien-18TA 20 Internship report INSTRUCTOR: DO THI NGOC NHI require further investigation Table The content of work assigned Tran Bui Hai Tien-18TA 21 Internship report INSTRUCTOR: DO THI NGOC NHI D BEHIND THE PRACTICE COURSE I Advantages During practice, the company has created more favourable conditions for students to practice and gain practical experience A professional working environment is one of the factors that improve my sense of responsibility to be able to complete all assigned tasks Thereby, I can practice more about my ability to work under pressure Besides, the enthusiastic support from colleagues and the timely guidance of the instructors is one of the factors that helps me integrate better with the working environment here II Difficulties Due to lack of practical knowledge and soft skill; therefore, I met some difficulties during internship Did not know how to use the office machines such as printers, copiers, fax machines… is one of my difficulties Besides, I was not boldly proposed my ideas and my wonders when in need III Lessons learned after the practice course Throughout the internship at the company, I have learned many important lessons and skills that I believe one day they become a staple in my future career path I met new people and learned new experiences and knowledge from them Besides, I also noticed my own inexperience and knowledge, so I learned better problemsolving skills Last but not least, through having special experiences in this internship, I learned new knowledge about translation, learned my strengths and weaknesses, and learned how to develop myself better, and most of all, this internship improves my own communication skills Tran Bui Hai Tien-18TA 22 Internship report INSTRUCTOR: DO THI NGOC NHI E CONCLUSION AND SUGGESTION I Conclusion After two months of practice in An Giang Fruit-Vegetable and Foodstuff Joint Stock Company in general and the Marketing Department in particular, the professional working environment and the dedicated guidance of the company’s colleagues allow me to practice the specified knowledge that I have studied This internship was a helpful experience for my future job I have gained new knowledge, skills and met many new people I achieved several of my learning goals I got an insight into professional practices currently advocated in the English translation industry Through the comments and guidance that my instructor gave me, I can tell what I have achieved and what is lacking Therefore, I am aware of the skills to complete myself more Furthermore, I have experienced the importance of education in being more objective, learning more hard and soft skills, and studying how to use them This internship program was not one-sided, but it was a way of sharing knowledge, ideas, and opinions The internship was also good to find out what my strengths and weaknesses are This experience helped me to define what skills and knowledge I have to improve in the coming time I can confidently assert that the knowledge I gained through this internship is sufficient to contribute to my future endeavours At last, this internship has given me new insights and motivation to pursue my dream career II Suggestion Suggestion for the internship company The company has created many opportunities for students to experience a professional environment to help students have more useful skills to help them later However, I have some suggestions for the company as follows Tran Bui Hai Tien-18TA 23 Internship report - INSTRUCTOR: DO THI NGOC NHI This is the first time the company accepts internship English major students; therefore, the document translation guidance depends heavily on technological equipment - The jobs assigned to the intern students are very practical, but not diverse Suggestion for AGU and the Faculty of Foreign languages The AGU and the Faculty of Foreign Languages always try to help students complete their internships to help students consolidate their knowledge, gain experience, and better understand themselves As a senior, I am aware of the importance of allowing myself to get practical experience before graduation Thereby, I have some of the following recommendations: - The Faculty should calibrate with organizations to organize high-impact programs for students, such as talent recruitment, mentoring program, and career camp Indirectly, it will help produce successful and careers right for students - This internship practice is one of the many opportunities for students to gain more knowledge and learn more skills The assigned duration was slightly less for a senior to be taught and guided by the company Tran Bui Hai Tien-18TA 24 Internship report INSTRUCTOR: DO THI NGOC NHI REFERENCES http://www.ANTESCO.com http://www.ANTESCO.com/about-us/ http://www.ANTESCO.com/products/ http://www.ANTESCO.com/contact/ http://www.fpts.com.vn/FileStore2/File/CBTT/2020/06/13/6452_14._So_do_ t o_chuc_2020_signed.pdf http://ANTESCOmart.com/shop/ The An Giang Fruit-Vegetables & Foodstuff Joint Stock Company (ANTESCO) Tran Bui Hai Tien-18TA 25 Internship report INSTRUCTOR: DO THI NGOC NHI INTERNSHIP PICTURES Picture Marketing Department office of ANTESCO Picture ANTESCO’s testing products Picture My working desk Tran Bui Hai Tien-18TA 26 Internship report INSTRUCTOR: DO THI NGOC NHI Picture Providing support in printing paper for the Department Picture 10 Receive other employee’s guidance in scanning documents Tran Bui Hai Tien-18TA 27