THE RELATIONSHIP BETWEEN PSYCHOLOGICAL WELL BEING AND TURNOVER INTENTION OF DIRECT LABOR a CASE STUDY AT HOA THO TEXTILE AND GARMENT JOINT STOCK COMPANY, DIEN BAN BRANCH

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THE RELATIONSHIP BETWEEN PSYCHOLOGICAL WELL BEING AND TURNOVER INTENTION OF DIRECT LABOR a CASE STUDY AT HOA THO TEXTILE AND GARMENT JOINT STOCK COMPANY, DIEN BAN BRANCH

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1 DUY TAN UNIVERSITY INTERNATIONAL SCHOOL  - UNDERGRADUATE THESIS THE RELATIONSHIP BETWEEN PSYCHOLOGICAL WELL-BEING AND TURNOVER INTENTION OF DIRECT LABOR: A CASE STUDY AT HOA THO TEXTILE AND GARMENT JOINT STOCK COMPANY, DIEN BAN BRANCH Major: Business administration Instructor : MBA HUYNH LINH LAN Student : LE THI THUY Class : K24-PSUQTH2 Student ID : 24202107353 Da Nang, 2022 ABSTRACT The objective of the study is to determine the relationship between psychological well-being and employee turnover intention: A case study at Hoa Tho Textile and Garment Joint Stock Company, Dien Ban Branch This study analyzed samples recovered from survey questionnaires Using the reliability evaluation technique of Cronbach's Alpha scale, exploratory factor analysis, and regression analysis from primary data processed based on a valid sample of 359 collected votes Research results show that there are factors: Interpersonal fit at work, Thriving at Work, Feeling of Competency at Work, Perceived Recognition at Work, and Desire for Involvement at Work DISCLAIMER I certify that the attached thesis is my original work No other person's work has been used without due acknowledgment Except where I have l clearly stated that I have used some of this material, it has not been presented by me for examination in any other course or subject at this or any other institution I understand that the work submitted may be reproduced and/or communicated to detect plagiarism I understand that should this declaration be false, I am libel to be penalized under the Duy Tan University regulations Signature: Date: ACKNOWLEDGEMENTS My graduation thesis majoring in Business Administration with the topic " The relationship between psychological well-being and employee turnover intention: A case study at Hoa Tho Textile and Garment Joint Stock Company, Dien Ban Branch " is the result of my constant efforts and the enthusiastic support and encouragement of teachers, friends, and family members Through this, I would like to express my sincere thanks to those who have recently helped me during my study - Scientific research First of all, I would like to send to the leadership, the management board, and all the teachers in the Institute of International School of Duy Tan University, my sincere and deepest thanks In particular, I would like to express my deep gratitude to Ms Huynh Linh Lan, who wholeheartedly helped, guided, and oriented my way of thinking and scientific work to help me complete this graduation thesis I would like to thank the Board of Directors, and departments at Hoa Tho Textile and Garment Joint Stock Company, Dien Ban Branch, for creating favorable conditions for me to learn about practice during my internship at the company Finally, I would like to thank the staff of the Human Resources-Accounting Department Hoa Tho Textile and Garment Joint Stock Company, Dien Ban Branch for their help and for providing practical data for me to complete this graduation thesis Because of my limited knowledge, in the process of practicing and completing this graduation thesis, I inevitably make mistakes, and I look forward to receiving suggestions from you as well as your company Thank you very much !!! TABLE OF CONTENTS LIST OF ABBREVIATIONS ANOVA Analysis of Variance CREW Civility, Respect, and Engagement at Work DW Durbin-Watson EFA Exploratory factor and analysis HCM Ho Chi Minh KPI Key Performance Indicator KMO Kaiser-Meyer-Olkin KCS Knowledge Centered Support QD-BCN Quyet dinh-Bo Cong Nghiep QD-UB QD-TCHC Quyet Dinh-Uy Ban Quyet dinh-To Chuc Hanh Chinh SPSS Standard operating procedure SOP Standard operating procedure 10 VIF Variance inflation factor LIST OF TABLES NUMBER TABLE NAME PAGE APPENDIX Questionnaire Part I: Introduction Hello everyone, I'm a student at Duy Tan University Currently, I am an internship at Hoa Tho Textile and Garment Joint Stock company - Dien Ban branch and I am doing my graduation thesis, to serve the research paper: " The relationship between well-being and employee turnover intention: A case study at Hoa Tho Textile and Garment Joint Stock Company, Dien Ban Branch.", so I conduct this survey I hope that you will take a moment to help me complete the survey form The survey results are for educational purposes only and not serve any other purpose Thank you!!! Part II General information Gender ⚪ Male ⚪ Female Age ⚪ From 18 to 25 years old ⚪ From 25 to 35 years old ⚪ From 35 to 45 years old ⚪ Over 45 years old Academic level ⚪ University ⚪ College ⚪ Intermediate ⚪ Unskilled Labor How long have you been working at Hoa Tho - Dien Ban company? ⚪ Under year ⚪ From to years ⚪ From to years ⚪ Over years How much is your average monthly income? ⚪ Under 3.000.000 VND ⚪ From 3.000.000 to 7.000.000 VND ⚪ From 7.000.000 to12.000.000 VND ⚪ Over 12.000.000 VND Part III Well-being and Turnover intention The survey has rating levels: 1=Totaly disagree, 2=Disagree, 3=Neutral, 4=Agree, 5=Totaly agree Interpersonal Fit at Work IFW1 I value the people I work with IFW2 I enjoy working with the people at my 5 job IFW3 I get along well with the people at my job IFW4 I have a relationship of trust with the people at my job IFW5 I feel that I am accepted as I am by the people I work with Thriving at Work TW1 I find my job exciting TW2 I like my job TW3 I am proud of the job I have TW4 I find meaning in my work TW5 I have a great sense of fulfillment at work Feeling of Competency at Work FCW1 I know I am capable of doing my job FCW2 I feel confident at work FCW3 I feel effective and competent in my work FCW4 I feel that I know what to in my job FCW5 I know my value as a worker Perceived Recognition at Work PRW1 I feel that my work is recognized PRW2 I feel that my work efforts are 5 appreciated PRW3 I know that people believe in the projects I work on PRW4 I feel that the people I work with recognize my abilities PRW5 I feel that I am a full member of my organization The desire for Involvement at Work DIW1 I want to take initiative in my work DIW2 I care about the good functioning of my organization DIW3 I like to take on challenges in my work DIW4 I want to contribute to achieving the goals of my organization DIW5 I want to be involved in my organization beyond my work duties Turnover intention TOI1 Should opportunity present itself for me, i will still want to remain in my profession and organisation TOI2 I feel i am comfortable in my current job and profession TOI3 I can't quit my job and this profession TOI4 I’d like to work in this organization until I reach retirement age TOI5 I plan to stay in this organization to develop my career for a long time Thank you for taking the time to care and answer our survey !!! Bảng câu hỏi Phần I: Giới thiệu Xin chào người, sinh viên đại học Duy Tân Hiện tại, thực tập Công ty Cổ phần Dệt may Hòa Thọ - Chi nhánh Điện Bàn tơi làm khố luận tốt nghiệp, để phục vụ cho nghiên cứu: " Mối quan hệ đời sống tinh thần ý định nghỉ việc người lao động: Một nghiên cứu điển hình Cơng ty Cổ phần Dệt may Hịa Thọ, Chi nhánh Điện Bàn "Vì vậy, tơi tiến hành khảo sát Tôi hy vọng bạn dành chút thời gian để giúp tơi hồn thành mẫu khảo sát Kết khảo sát dành cho mục đích giáo dục khơng phục vụ mục đích khác Cảm ơn bạn!!! Phần II Thông tin chung Giới tính ⚪ Nam ⚪ Nữ Tuổi ⚪ Từ 18 đến 25 tuổi ⚪ Từ 25 đến 35 tuổi ⚪ Từ 35 đến 45 tuổi ⚪ Trên 45 tuổi Trình độ học vấn ⚪ Đại học ⚪ Cao đẳng ⚪ Trung cấp ⚪ Lao động phổ thông Anh/Chị làm việc cơng ty Hịa Thọ - Điện Bàn ? ⚪ Dưới năm ⚪ Từ đến năm ⚪ Từ đến năm ⚪ Trên năm Thu nhập trung bình hàng tháng anh/chị bao nhiêu? ⚪ Dưới 3.000.000 VND ⚪ Từ 3.000.000 đến 7.000.000 VND ⚪ Từ 7.000.000 đến 12.000.000 VND ⚪ Trên 12.000.000 VND Phần III Đời sống tinh thần ý định nghỉ việc Cuộc khảo sát có mức thang đo 1= Hồn tồn khơng đồng ý, 2= Đồng ý, 3= Trung lập, 4= Đồng ý, 5= Hoàn toàn đồng ý Sự phù hợp cá nhân nơi làm việc IFW1 Tôi đánh giá cao đồng nghiệp làm việc IFW2 Tôi thích làm việc với đồng nghiệp IFW3 Tơi hồ đồng với người cơng việc IFW4 Tơi có mối quan hệ tin tưởng với đồng nghiệp làm việc với IFW5 Tôi cảm thấy tơi chấp nhận thân với đồng nghiệp Phát triển cơng việc TW1 5 Tơi thấy cơng việc thú vị TW2 Tơi thích cơng việc TW3 Tơi tự hào cơng việc có TW4 Tơi tìm thấy ý nghĩa cơng việc TW5 Tơi có cảm giác tuyệt vời thoả mãn công việc Cảm giác lực công việc FCW1 Tơi biết tơi có khả làm cơng việc FCW2 Tơi cảm thấy tự tin việc FCW3 Tôi cảm thấy hiệu đủ sức đảm nhận cơng việc FCW4 Tơi cảm thấy tơi biết phải làm cơng việc FCW5 Tơi biết giá trị thân với tư cách công nhân Nhận thức công nhận nơi làm việc PRW1 5 Tôi cảm thấy công việc công nhận PRW2 Tôi cảm thấy nỗ lực công việc đánh giá cao PRW3 Tôi biết người tin tưởng vào dự án mà làm việc PRW4 Tôi cảm thấy người làm việc nhận khả PRW5 Tôi cảm thấy thành viên đầy đủ tổ chức Mong muốn tham gia vào công việc DIW1 Tơi muốn chủ động cơng việc DIW2 Tôi quan tâm đến hoạt động tốt tổ chức DIW3 Tơi thích chấp nhận thách thức cơng việc DIW4 Tơi muốn đóng góp vào việc đạt mục tiêu tổ chức DIW5 Tơi muốn tham gia vào tổ chức ngồi nhiệm vụ công việc Ý định nghỉ việc TOI1 Nếu có hội đến với tôi, muốn tiếp tục hoạt động nghề nghiệp tổ chức TOI2 Tơi cảm thấy thoải mái cơng việc nghề nghiệp TOI3 Tơi khơng thể bỏ cơng việc nghề TOI4 Tơi muốn làm việc tổ chức đến tuổi nghỉ hưu TOI5 Tôi dự định lại tổ chức để phát triển nghiệp lâu dài Cảm ơn bạn dành thời gian để quan tâm trả lời khảo sát !!! REFERENCES Allen, N.J and Meyer, J.P (1991) A Three-Component Conceptualization of Organizational Commitment Human Resource Management Review, 1: 61-89 Diener, E., Suh, E M., Lucas, R E., & Smith, H L (1999) Subjective wellbeing: Three decades of progress Psychological Bulletin, 125(2), 276–302 Dotun Olaleye Faloye (2014) Organisational commitment and turnover intentions: evidence from Nigerian paramilitary organisation International Journal of Business and Economic Development (IJBED), 2(3):23-34 E Diener et al.(2009) New Measures of Well-Being Assessing Well-Being, 247-266 E Diener et al (2010) New measures of well-being: Flourishing and positive and negative feelings Social Indicators Research, 39: 247-266 Griffeth, R W., Hom, P W., & Gaertner, S (2000) A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium Journal of Management, 26: 463-488 Gulzar et al (2021) Examining the mediating-moderating role of psychological contract breach and abusive supervision on employee wellbeing in the banking sector Cogent Business & Management, 8: 1959007 Grant et al (2007) Happiness, Health, or Relationships? Managerial Practices and Employee Well-Being Tradeoffs Academy of Management Perspectives Heydarian, Mehrasa & Abhar, Soroosh (2011) Factors Contributing to Employees’ Turnover Intention SEGi Review, 4(3):31-41 10 Hardjanti et al Kesmas (2017) Influence of Quality of Work Life towards Psychological Well-being and Turnover Intention of Nurses and Midwives in Hospital National Public Health Journal, 12(1): 7-14 11 Iqra et al (2014) The relationship of Turnover intention with job satisfaction, job performance, Leader-member exchange, Emotional intelligence, and organizational commitment International Journal of Learning and Development, 4(2) 12 Khawaja, Abu Bakar & Anwar (2015) What is the role of training and job sactisfaction on turnover intentions International Business Research, 8(3):208-220 13 Loeni van der Vaart, Bennie Linde, Leon de Beer & Marike Cockeran (2015) Employee well-being, Intention to leave and Perceived employability: A Psychological contract approach South African Journal of Economic and Management Sciences, 18(1):32-44 14 Lyu D, Ji L, Zheng Q, Yu B, Fan Y (2019) Abusive supervision and turnover intention: Mediating effects of psychological empowerment of nurses International Journal of Nursing Sciences, 6(2):198-203 15 Langove, et al (2016) The Mediating Effect of Employee Well-being with Role Stressors and Turnover Intention: A Conceptual Study International Review of Management and Marketing, 6(S4): 150-154 16 Monique Veld & Kerstin Alfes (2017) HRM, climate and employee well- being: comparing an optimistic and critical perspective The International Journal of Human Resource Management, 28(16):1-20 17 Mehmet Ziya Firat, Ruya Ehtiyar, Akin Aksu (2017) The effect of Human Resource Manager’s orientation Towards The Future on Psychological WellBeing and Turnover Intention Journal of Research in Business and Management, (6): 06-18 18 Reny Yuniasanti, Nurul Ain Hidayah Abas & Hazalizah Hamzah (2019) Employee turnover intention among Millennials: The role of psychological well-being and experienced workplace incivility Humanitas Indonesian Psychological Journal, 16(1): 74-85 19 Raghavendra, R N Singh, Kumkum & Yogershi (2018) Role of Work-life Balance in Subjective Well-being and Turnover Intention in Coal India Limited Indian Explorer of Social Sciences & Humanities, 12(1):17-27 20 Thanuja Rathakrishnan, Ng Siew Imm & Tee Keng Kok (2016) Turnover Intentions of Lecturers in Private Universities in Malaysia Social sciences & Humanities, 24(S): 129-146 21 Ve´ronique Dagenais Desmarais Psychological Well-Being, & Andre´Savoie (2012) Really? A GrassrootsApproach What from is the Organizational Sciences Journal of Happiness Studies, 13(4):1-26 22 Wong Foong Yee, Jo Ann Ho & Aziany Riziana Azahari (2016) The Influence of Sustainable Organization Practices and Employee Well-Being on Turnover Intention Social Sciences & Humanities, 24 (S): 47 – 62 23 Zulkarnain Amin & Kharissa Pratiwi Akbar (2013) Analysis of Psychological Well-being and Turnover intentions of Hotel Employees: An Empirical Study International Journal of Innovation and Applied Studies, 3(3):2028-9324 NHẬN XÉT CỦA GIÁO VIÊN HƯỚNG DẪN - Đà Nẵng, ngày … tháng… năm 20… GVHD ... psychological well-being and turnover intention of direct labor at Hoa Tho garment company, Dien Ban branch + About space: The survey was carried out at the branch of Hoa Tho Textile and Garment Corporation... subjects: Factors affecting the relationship between psychological well-being and turnover intention of direct labo at Hoa Tho Garment Company, Dien Ban branch The study was carried out mainly for garment. .. influence of Hoa Tho Textile and Garment Joint Stock Corporation and the efforts of the employees of Hoa Tho Garment Company - Dien Ban, they have gradually overcome difficulties and challenges and

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Bảng câu hỏi Phần I: Giới thiệu - THE RELATIONSHIP BETWEEN PSYCHOLOGICAL WELL BEING AND TURNOVER INTENTION OF DIRECT LABOR a CASE STUDY AT HOA THO TEXTILE AND GARMENT JOINT STOCK COMPANY, DIEN BAN BRANCH

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âu hỏi Phần I: Giới thiệu Xem tại trang 106 của tài liệu.

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  • INTRODUCTION

    • Reasons for choosing a research topic

    • Subject and scope research

    • CHAPTER 1: LITERATURE REVIEW

      • 1.1. Literature review

        • 1.1.1. Employees' well-being definition

        • 1.1.2. The factors affecting psychological well-being

        • 1.1.4. Relationship between psychological well-being and turnover intention of direct labor

        • CHAPTER 2: OVERVIEW OF THE COMPANY

          • 2.1. Company history and development

            • 2.1.1. Introduction to the company

            • 2.1.2. The process of formation and development of the Company

              • 2.1.2.1. Formation process of the company

              • 2.1.2.2. Company's development process:

              • 2.3. Current human resource situation:

              • 2.4.2. Functions and duties of each department:

              • 2.5. The operating status of the company

              • 2.6. Policy for employees Working

              • 2.7. Reality leaves the job

              • 3.3.3. Exploratory factor analysis (EFA)

              • CHAPTER 4: RESEARCH RESULT

                • 4.1. Description

                  • 4.1.1. Statistics describing frequencies and charts

                  • 4.2. Reliability test , EFA, Regression testing

                    • 4.2.1. Reliability test

                      • 4.2.1.1. Reliability test for the "Interpersonal Fit at Work" factor

                      • 4.2.1.2. Reliability test for "Thriving at Work" factor

                      • 4.2.1.3. Reliability test for the "Feeling of Competency at Work" factor

                      • 4.2.1.4. Reliability test for the “Perceived Recognition at Work” factor

                      • 4.2.1.5. Reliability test for the “The desire for Involvement at Work” factor

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