Luận văn hoàn thiện hệ thống trả lương theo 3p tại khối văn phòng công ty cổ phần eurowindow khu vực miền bắc

DHKTQD LV.ThS 11712 TRUONG DAI HOC KINH TE QUOC DAN TRINH THI• HUYEN • HOAN THIEN HE THONG TRA LEONG THEO 3P TAI KHOI VAN PHONG CONG TY CO PHAN EUROWINDOW - KHU Vl'C MIEN BAC Chuyen nganh: Quan tri Nhan luc ~ w _ * r LUAN VAN THAC SY KINH DOANH VA QUAN LY NGUOi HUONG DAN KHOA HQC: PGS.TS NGUYEN NAM PHUONG DAI HQC JCT.Q.D TT THONG TIN THU VIfiN PHONGLUANAN-TVLlJU & Ha Noi, nam 2016 ■i J CONG HOA XA HOI CHU NGHIA VIET NAM Doc lap - Tu- - Hanh phuc —0O0— LOI CAM DOAN Toi da doc va hieu ve cac hanh vi vi pham su trung thirc hoc thuat Toi cam ket bang danh du- ca nhan rang nghien cuu nay toi tu thuc hien va khong vi pham yeu cau ve sir trung thurc hoc thuat Neu vi pham lbi cam doan nay, toi xin chiu hoan toan trach nhiem theo quy dinh cua Truong Dai hoc Kinh te Quoc dan Ha Noi./ Ha Noi, 30 thang 11 nam 2016 Hoc vien Trinh Thi Huyen L()I CAM ON Tnruc het toi xin tran cam on PGS.TS Nguyen Nam Phiroug da tan tinh hudng dan, chi bao, dua nhirng god mu quy bau suot qua trinh trien khai thuc hien luan van Xin tran cam on cac thay, cd giao thuoc Khoa Kinh te va Quan ly Nguon Nhan lire; Vien dao tao Sau dai hoc Dai hoc Kinh td r z a Quoc dan da tao moi dieu kien thuan lui cho tac gia hoan tot luan van thac si ■ cua minh Toi cung xin tran cam on Ban lanh dao phong HCNS - Cong ty Cd phan Eurowinodw da ho tru toi ve mat so lieu, nghiep vu va nhirng y tirong dong gop thiet thuc Luan van Trong khuon kho luan van, dieu kien thui gian va trinh co han nen khong the tranh khdi nhung thieu sot Tac gia rdt mong nhan duuc nhirng lui chi A A bao va gop y cua cac thay, cd giao va cac dong nghiep Xin tran cam on! YEU CAU CUA HOI DONG CHAM LUAN VAN THAC SI VE Nhfrng diem can sua chfra bo sung truoc nop luan van chinh thuc cho Vien dao tao SDH Chu tick Hoi dong (Ky va ghi rd ho ten) Cam ket cua Hoc vien W .Mt A Hoc vien (Ky va ghi ro ho ten) Neu hoc vien co trach nhiem chinh sua theo yeu cau cua Hoi dong chain luan van Trong truong hop khong chinh sira se khong dupe cong nhan ket qua bao ve Hoc vien phai dong ban yeu cau chinh s’ia vao dau luan van chinh thuc (truoc muc luc) nop cho vien DT SDH CONG HOA XA HOI CHU NGHIA VIET NAM Doc lap - Tir - Hanh phuc BAN NHAN XET LUAN VAN THAC SI • • • r yr De tai: "Hoan thien he thdng tra luong theo 3P tai khoi van phong Cong ty yr ■75 Cd phan Eurowindow - Khu vuc mien Bac" Cua hoc vien: TRINH THI• HUYEN • Chuyen nganh: Kinh doanh va quan ly Ngudi nhan xet: PGS.TS DANG HOANG LINH Don vi cong tac: Hoc vien Ngoai giao Tfnh cap thiet cua de tai r r r Tien luong luon la yeu to quan de ngudi lao dong gan bo voi cong r r x f viec, cong hien cho to chuc, doanh nghiep Tra luong khong cong bang, khong canh tranh co the khien ngudi lao dong de dang “nhay viec”, gay lang phi nguon luc, giam nang suat lao dong cua doanh nghiep Vi vay, tra luong theo phuong phap khoa hoc - tra luong 3P la phuong phap tra luong co nhieu "> r y uu diem va can dupe ap dung cac doanh nghiep hien nay, dac biet la doi voi cac doanh nghiep Viet Nam A Cong ty Cd phan Eurowindow da hoat dong hon 10 nam tai thi trubng Viet Nam, vay, he thong tra luong nhieu diem bat cap khien nhieu nhan vien cong ty da “nhay viec”, tham chi sang cac doanh nghiep doi thu lam viec gay nhieu bat lpi cho cong ty De khac phuc dupe nhung diem bat cap he thong tra luong, ap dung phuong phap tra luong theo 3P la rat y r y can thiet Chinh vi nhung ly do, viec nghien cuu de tai luan van “Hoan < r 75 thien he thong tra luong theo 3P tai khoi van phong Cong ty Co phan Eurowindow - Khu vuc mien Bac” cua hoc vien Trinh Thi Huyen la can thiet va chua dung y nghTa quan ca ve ly luan va thuc tien Mot so ket qua cua luan van I r he thong tra luong cho Eurowindow Chuong la can cur cho viec nghien r cuu cac noi dung tiep theo cua luan van r r - Trong chuong 2, thuc trang he thong tra luong tai khdi van phong cong A ty Co phan Eurowindow da duoc tac gia tap trung phan tich dua tren khung ly luan duoc xay dung d chuong cung vdi su am hieu thuc tien van de nghien cuu cua minh Vdi viec van dung kha linh hoat cac phuong phap nghien cuu r a nhu thong ke, dieu tra, so sanh, phan tich va tong hop, tac gia da cho ngudi doc thay mot each kha ro rang thuc trang he thong tra luong tai day cung nhu A dua nhung danh gia chung khach quan ve nhung uu, nhuoc diem cua he r r \ r thong Chuong la can cu thuc te quan cho viec de xuat giai phap d chuong A < - Trong chuong 3, tac gia da de xuat cac budc xac dinh va hoan thien tra A luong theo 3P theo dinh hudng phat trien cua Cong ty Co phan Eurowindow va dua cac kien nghi nham khac phuc nhung diem kho khan qua trinh ap dung phuong phap tra luong moi Mot so gop y - Trong chuong 2, tac gia trinh bay thuc trang tra luong tai Cong ty Co phan r r /w Eurowindow va dua danh gia, nhung tat ca phan khao sat thuc te (mau a phieu va ket qua thu thap duoc lai de d cudi luan van, khien cho viec theo doi a r r khong duoc lien mach, cac luan diem dua cung thieu sue thuyet phuc hon - Phan phu luc ve mau phieu va ket qua khao sat trinh bay tac gia dua A A cac doi tuong khao sat la nhan vien cong ty va nhan vien nhan su - tien luong Doi chieu lai vdi phan danh gia uu, nhuoc diem cua he thong tra luong tai Cong ty, tac gia khong dua danh gia day du dua tren nhung so khao sat r a duoc, dieu khien cho nhung danh gia ma tac gia dua chua thuc su toan dien va lang phi cong sue, thdi gian de khao sat A - Phan Giai phap duoc tac gia phan tich luan van chua sau, chua r mach lac ro rang, dac biet la each trinh bay luan diem va vi du, ket qua \ r r r khao sat tach biet khien viec theo doi kho va kem thuyet phuc hnn Phan kipn nghi so sai, can bo sung them y • A A - Ngoai ra, ve mat hinh thuc, tac gia su dung qua nhieu bang bieu luan p a van, can co hinh thuc trinh bay sang tao hon Cach danh so cac muc bang bieu cd cho sai va trinh bay cac y roi (vi du: bang 3.7) Tac gia r r mac mot so loi chinh ta luan van cua minh Ket luan X Luan van da the hien kha nang lam viec doc lap nghiem tuc cua tac gia De nghi Hoi dong cho phep hoc vien Trinh Thi Huyen duqc thong qua luan van truoc Hoi dong cham luan van Thac si Cau hoi trao doi • A r Trong 3P, tac gia thay P nao se gap nhieu kho khan nhat ap dung tai x r Cong ty Co phan Eurowindow? Tac gia hay trinh bay bien phap khac phuc nhung diem kho khan PGS.TS DANG HOANG LINH NHAN XET LUAN VAN THAC SY KINH DOANH VA QUAN LY Hoc vien: Chuyen nganh: Ngudi hn^ng dan khoa hoc: Trjnh Thi Huyen Quan trj nhan luc PGS.TS Nguyen Nam Phuong Nguoi nhan xet: PGS.TS Nguyen Vnh Giang Phan bien rp A -* A i\ • Ten de tai: “Hoan thien he thong tra luwng theo 3P tai khoi van phong Cong ty cd phan EUROWINDOW- Khu vuc Mien Bdc” Y n ghia a ua de tai n nhien c uu Tra luong luon la van de phuc tap va thach thuc doi voi moi to chuc doanh nghiep o bat ky giai doan phat trien nao He thOng tra luong theo 3P cang duoc ap dung rong rai cac doanh nghiep o nuoc ta Nghien cuu cach thuc tra luong nham ap dung cho Cong ty co phan EURO WINDOW la su chon lua co y nghia ca ve ly luan va thuc tien Nhung ket qua dat duoc caa luan van 2.1 Noi d-dun Thu nhat, luan van da xac dinh duoc: doi tuong, muc tieu, pham vi, phuong phap nghien cuu hop ly, va da thuc hien duoc muc tieu co ban de Thu hai, da he thong duoc nhung van de co ban ve khung ly thuyet nghien cuu cua de tai: noi dung he thong tra luong, va tong hop mot so kinh \ r i r nghiem tra luong cua cong ty, rut bai hoc ap dung cho Cong ty nghien cuu Thu ba, luan van da phan tich thuc trang he thong tra luong tai khoi van phong Cong ty EUROWINDOW- khu vuc Mien Bac Phan tich kha ro tinh hinh xay dung quy luong va cach thuc tra luong tai cong ty, rut nhung uu diem, han che ve cach tinh tien luong cho cac doi tuong Nhung phan tich kha co ban va thuyet phuc Thu tu, phuong huong va cac giai phap de xuat ap dung tra luong theo 3P duoc de xuat kha cu the,hop ly va kha thi Thu nam, noi dung cua tung chuong tung phan co su thong nhat va lien ket r r r x nhat dinh 2.2 Ket cau va hlnh thuc Luan van duoc trinh bay noi dung chinh gom 82 trang danh may, gom mo X X dau trang va chuong Chuong I gom 28 trang, chuong II la 21 trang, x x r r chuong gom 27 trang, 25 bang, so Ket cau kha hop ly, hinh thuc trinh bay co ban dap ung yeu cau quy dinh Nhirng gop y bo sung r r \ r nguyen nhan han che cua he thong tra luong hien hanh va de xuat cac budc va each thuc tien hanh ap dung tra luong theo 3P, nham giup cho cong ty EUROWINDOW co the van dung cai tidn he thdng tra luong cang _ X cuu ve noi dung tap trung vao noi dung gi.? Tong quan cong trinh nghien cuu so sai ( chi cong trinh ma cong trinh khong lien quan den 3P,) -Chuong 1: Chi co khai ni?m ve tien luong ma khong co khai niem ve he a x r x thong tra luong nghien cuu ve he thong tra luong chi nghien cuu ve xay dung quy tien luong va phan phoi tien luong thi chua du, can noi ro vai tro, y nghia, nhan to anh huong xay dung he thong tra luong ( xem lai muc b trang 20 Cac nhan to anh huong den tra luong theo 3P, noi dung trinh bay b muc la nhan to anh huong den tra luong noi chung chu khong phai theo 3P Muc 1.3 trang 30, Kinh nghiem cua mot so to chuc bd may tir “va bai hoc rut ra” muc 1.3.3 bo sung them Bai hoc ap dung he thong tra luong 3P cho Cong ty cd phSn EURO WINDOW -Chuong 2: Khi phan tich su bat hop ly ve luong cua Ban mua sam (trang 52) nhan vien cao nhat gap lan nhan vien thap nhat, nhan vien luong cao hon ban, luan van phai tim hidu nguyen nhan vi ho lai co tinh trang nhu vay, chu khong chi dat cau hoi va neu hau qua -Chuong 3: Xem lai ten chuong, bo may chu “ Mot so de xuat nham ” Chon loc va bo sung them truoc phan khuyen nghi nen co muc “Dieu kien de ap dung he thdng tra luong theo 3P cho CT ” - , , - vv Quyen han ve tai chinh va tai san (quyet dinh dau tu, duyet chi tieu, ky ket hop dong, Ghi ro loai quyet dinh va muc tien toi da duoc quyet): - , - v -0 - - Quyen han ve to chuc nhan su (tuyen dung, ky luat, cho nghi, danh gia ) - Phan cong cong viec, tiep nhan bao cao tinh hinh thuc hien cong viec va danh gia nhan vien thuoc tham quyen quan ly ' - Duoc ky mot so, van ban pham vi duoc GDNS uy quyen III QUAN HE Phoi hop vdi cac don vi khac cdng ty Cac co quan quan ly nha Noi dung phoi hop r Bao cao, to chuc thuc hien cac quy dinh lien quan, neu cac nude phat sinh vuot khoi pham vi tham quyen phai xin y kien Ten don vi chi dao hoac co phe duyet cua TGD & GDNS -Cac doi tac, khach hang, Thuong thao, dam phan nha cung cap Phdi hop vdi cac don vi ngoai cdng ty Ten don vi/ cap quan ly Cdp tren (TGD, p TGD, GDNS) - r -Ngang cap r Cap dudi Noi dung phoi hop Bao cao thuc hien cong viec Trao doi, phoi hop cong viec Giao nhiem vu/ hudng dan chuyen mon, nghiep vu, kiem tra, giam sat va yeu cau bao cao cong viec IV YEU CAU Trinh Dai hoc tro len; Chuyen nganh Quan tri Nhan su; Lao dong tien luong, Luat hoac cac chuyen nganh lien quan den quan tri nguon nhan luc; Chung chi Kinh nghiem Co toi thieu 04 nam kinh nghiem linh vuc Nhan su, co it nhat 02 nam kinh nghiem tai cac vi tri quan ly ve nhan su; Kien thuc Am hieu cac hoat dong Hanh chinh - Nhan su tron doanh nghiep; Ky nang/kha nang Ky nang phong van, danh gia ung vien; Ky nang giao tiep, thiet lap cac mdi quan he cdng viec; Ky nang su dung may tinh (MS Office), phan mdm QTNS; V IIIEU LUC THI IIANII Ban mo ta cdng viec co hieu luc ke tu ky, thay the cac quy dinh trudc day ve chuc nang nhiem vu cua Pho phdng HCNS, cd the duoc sua ddi va cap nhat cho phu hop vdi thuc te Ngudi lap Kiem tra Phe duyet Ngay: / / iff MO TA CONG VIEC _ Eurowindow_ Chuc danh Truong bo phan Nhan su Ma so Chuc vu TBP Lan ban hanh Bo phan Quan tri Nhan su Ngay ban hanh Don vi I Phdng Hanh chinh Nhan su (HCNS) MTCVO-HCNS 02 Ngay hieu luc NHIEM VU - Ho tro cho Lanh dao P.HCNS quan ly bo phan Nhan su va true tiep thuc hien cac cong viec chuyen mon, chiu trach nhiem trudc lanh dao phong ve moi hoat dong cua bo phan pham vi quyen duoc giao - Phan cong nhan vien bo phan/truc tiep thuc hien va kiem soat cac thu tuc giay to ve tuyen dung nhan vien (du thao QD, HDTV, HDLD) - Phoi hop voi cac Chi nhang/ Nha may tong hop so lieu, bao cao lao dong dinh ky va dot xuat theo yeu cau - La dau moi viec ho tro cac chi nhanh cong tac chuyen mon: Huong dan nghiep vu, bieu mau moi, trinh ky cac loai giay to, van ban - Thuc hien cac thu tuc ly HDTV/ HDLD cho NLD cham dut HDTV/HDLD - Don doc cac don vi tien hanh danh gia nhan su dinh ki hang thang/quy/nam va chuyen ket qua ve P.HCNS tien hanh theo doi, tong hop, bao cao Lanh dao - Ket hop voi cac don vi xay dung/ sua doi/cap nhat so to chuc, chuc nang nhiem vu cua cac vi tri/ phdng ban cong ty theo chi dao cua Lanh dao Phong - Thuc hien cac nhiem vu khac theo su phan cong cua Lanh dao phdng ban, TGD II QUYEN HAN Quyen han ve chuyen mon: - Duoc de xuat cac van de lien quan den chuyen mon - Ky kiem soat cac tai lieu va giai quyet cac cong viec chuyen mon pham vi duoc Giam doc Nhan su phu trach phan cong/theo quy dinh Cong ty -— -———f Quyen han ve tai chinh va tai san (quyet dinh dau tu, duyet chi tieu, ky ket hop dong, Ghi ro loai quyet dinh va muc tien toi da duoc quyet): , Quyen han ve to chuc nhan su (tuyen dung, ky luat, cho nghi, danh gia ) - Phan cong cong viec, tiep nhan bao cao tinh hinh thuc hien cong viec va danh gia nhan vien thuoc tham quyen quan ly - Duoc de xuat khen thuong ky luat cac nhan vien minh quan ly true tiep III QUAN HE Phoi hop vdi cac dan vi khac cdng ty Ten don vi -Noi dung phoi hop Cac doi tac, khach hang, Thuong thao, dam phan nha cung cap Phoi hop vdi cac don vi ngoai cdng ty - ? Ten don vi/ cap quan ly Noi dung phoi hop Cap tren (TGD, p TGD, Bao cao thuc hien cong viec GDNS, Pho ’' phong HCNS) Ngang cap rr-, _1 A■ A •A rao doi, phoi hop cong viec Cap dudi Giao nhiem vu/ hudng dan chuyen mon, nghiep vu, kiem a • tra, giam sat va yeu cau bao cao cong viec IV YEU CAU Trinh Dai hoc tro len; Chuyen nganh Quan tri Nhan su; Lao dong tien luong, Luat hoac cac chuyen nganh lien quan den quan tri nguon nhan luc; Chung chi Kinh nghiem Co toi thieu 04 nam kinh nghiem linh vuc Nhan su, co it nhat 02 nam kinh nghiem tai cac vi tri quan ly ve nhan su; Kien thuc Am hieu cac hoat dong Hanh chinh - Nhan su doanh nghiep; Ky nang/kha nang Ky nang phong van, danh gia ung vien; Ky nang giao tiep, thiet lap cac moi quan he cong viec; Ky nang su dung may tinh (MS Office), phan mem QTNS; V HIEU U.C THI HANH Ban mo ta cong viec co hieu luc ke tu ky, thay the cac quy dinh trudc day ve chuc nang nhiem vu cua Trudng bo phan Nhan su, co the duoc sua doi va cap nhat cho phu hop vdi thuc te Nguoi lap Kiem tra Phe duyet Ngay: / / 4F MO TA CONG VIEC • _ EutrnWndQw_ —s - Chuc danh Nhan vien tien luang Ma so Chuc vu Nhan vien Lan ban hanh Bo phan Che chinh sach Ngay ban hanh Dan vi I MTCVO-HCNS 02 Phong Hanh chinh Nhan su Ngay hieu luc (HCNS) NHIEM VU - Xay dung, tham dinh dan gia tien luang, dinh muc lao dong , , - Tham gia xay dung quy che, chinh sach cua Tong cong ty ve tien luang, tien thuong - Thuc hien cong tac tien luang, tien cong, chi tra thuong cho can bo nhan vien - Theo doi cac che bao hiem xa hoi cho toan bo lao dong Tong cong ty - Phoi hop vdi cac phong ban de de xuat phuang thuc chi tra luang, thuong gan voi hieu qua kinh doanh va hieu qua cong viec - Theo doi, kiem tra tinh hinh nghi phep, tinh va chi luang hang thang cua cac don vi phu thuoc - Quyet toan thue thu nhap cua nguoi lao dong (thang, quy, nam) - Cap nhat kip thoi cac thong tu, nghi dinh cua Chinh phu ve tien luang de de xuat van dung thuc hien che tien luang tai Tong cong ty - Thuc hien cac thu tuc lien quan den cac che chinh sach BHXH va BHYT theo quy dinh cua luat BHXH - Thuc hien cac nhiem vu khac theo su phan cong cua lanh dao phong HCNS II QUYEN HAN Quyen han ve chuyen mon: - Duoc de xuat cac van de lien quan den chuyen mon - - z x - -■ ■ — - - V- - - Quyen han ve tai chinh va tai san (quyet dinh dau tu, duyet chi tieu, ky ket hop dong, Ghi ro loai quyet dinh va muc tien toi da duoc quyet): x1, Quyen han ve to chuc nhan su (tuyen dung, ky luat, cho nghi, danh gia ) III QUAN HE Phoi hop vd'i cdc don vi khac cdng ty I Ten don vi Noi dung phoi hop Co quan BHXH Khai bao, doi chieu va thuc hien cac nghiep vu BHXH co lien quan cho cac can bo nhan vien Cong ty pham vi phu trach 7 Quyet toan thue TNCN hang nam cho ngudi lao dong Co quan Thue Phoi hop vdi cac don vi ngoai cdng ty Ten don vi/ cap quan ty Cap tren (GDNS, Noi dung phoi hop Pho Bao cao thuc hien cong viec phong HCNS) f Trao doi, phoi hop cong viec Ngang cap (Nhan vien) IV YEU CAU Trinh Chuyen nganh - V Cao dang tro ten; Lao dong tien tuong, Ke toan, Tai chinh - Doanh nghiep; Chung chi Kinh nghiem Co toi thieu 01 nam kinh nghiem tinh vuc tien luong Kien thuc Kien thuc tien quan den Lao dong - Tien tuong, Nhan su; Ky nang/kha nang Ky nang giao tiep, thiet tap cac moi quan he cong viec; Ky nang su dung may tinh (MS Office), phan mem QTNS; V HIEU LUC THI HANH Ban mo ta cong viec co hieu luc ke tu ky, thay the cac quy dinh trade day ve chuc nang nhiem vu cua Nhan vien Tien tuong, co the duoc sua doi va cap nhat cho phu hop vdi thuc te Ngudi tap Kiem tra Phe duyet Ngay: / / Chuc danh: Pho phdng HCNS BANG CHAM Dl£M NANG LITC COT LOI ac nhiem vu chinh A Thai hanh vi Danh gia Cap chudn Cd nhan Tieu chi Didm Cap Trong chudn cdp Cdp chuan s6 thy-c te Truong phdng Didm chudn thyc td Didm Cap chudn thyc thyc td td Tinh ky luat 3 2 2 Tinh chu dong 4 Ma nhan vi6n Tinh edn 6 ChCrc danh PP.HCNS BAN(3 DIEM CHI Tl6T 15 12 S Ky n3ng phuc vu cdng vide Tieu chi 12 Ca nhan Didm Didm Cap Trt?ng chudn cdp Cdp chudn chudn s6 thyc td thyc td Ho va ten Tran Hiju Tuan Diem chudn Thirc td Diem A 15 12 Tru’d’ng phdng Didm S Didm Cdp dQ chudn thu'e Didm K thu’e td t6 27 17 51 35 Ky nang giao ti&p 3 2 1 Tong diem ASI Ky nang lam vipc nhom 4 % Dap dng Hoach d|nh 3 2 2 Ky nang giai quydt vdn dd & quyet dinh 4 Ky nang lanh dao 4 Ky nang chuyen mon 3 2 2 18 27 Danh gia Ca nhan Didm Didm Cap Trong chudn cap Ccip chudn s6 chudn thyc te thyc td Tru’d’ng phdng Didm Cap chudn thirc thyc td td 4 3 3 2 Ca nhan danh gia (ky, ghi rd ho ten) Tru’d’ng Bo phan danh gia (ky, ghi rd ho ten) Cdp 40%; dinh bien vuot nguoi diim 5: < 10 lin diim 4: 10 < si lin < 15 diim 3: 15 < si lin < 20 diim 2: 20 < si lin < 25 diim 1: > 25 lin diim 5: < 20% 4: 21% < thoi gian < 25% Khong vuot diim 3: 25% < thoi gian < 30% qua 20%> diim diim 2: 30% < thoi gian < 40% diim 1: > 40% 30% 10% 10 lin 10% 100% 100% >j 50% diim 5: < lin diim 4: < si lin < 10 diim 3: 10 < si lin < 12 diim 2: 12 < si lin < 15 diim 1: > 15 diim 5: 100% diim 4: 90%